Meesho Complaints & Reviews

I have ordered a product online from meesho worth 832 /- on 15 may, 2022 through gpay .The money got debited from my bank account but the order has not been placed.I want to resolve this matter as soon as possible and give back my money.

On 20 April I created a meesho a account and placed a prepaid oder of 1394. After several days my account got blocked before the delivery. When the parcel came I refused to accept it because if I accepted it then it was impossible to replace or return the product as it might be wrong or defective product. I even assured from customer care that will I get my refund i denied to accept the prepaid oder they said yes.. And few days later I checked meesho aap there was a message that refund initiated and will be transferred to your upi bank linked account in 5 - 8 days.. i waited for 8 days but now 10 days have passed I contacted them through Twitter and customer care number they said that my account was blocked so they can't refund my account. They directly refused to give my money. I told them that it was my money and not yours that you are keeping it kindly send it back to me ... They told they can't refund it. I told about the message of refund they told it system generated and nothing else... I even tried to explain everything what actually happened but they refused and denied to refund my money as if it was there Money...

OrderId:[protected]_1
OrderId2:[protected]
OrderId3:[protected]
OrderId:[protected]

For the above orders i have already paid the amount, the delivery person came to my house but was refused to give the order as i did not recieved any OTP.
Regarding the same i have approached meesho customer care several times, each time they said your order will delivered without OTP.But today i got a reply from the compliant[protected] that the order is already delivered but i did not recieved the order.
Very pathetic response from meesho, i am frustated to contact meesho customer care, i have spent lot of time, event i feel i have wasted my money on ordering meesho.very worst customer care service

Dear Team,

My wife had ordered a “Party Wear Women Gown” worth Rs.1309 on 27th April 2022 through her registered mobile number on Meesho App. Against this order (Order ID:[protected], we got a packet delivered on 5th May 2022. When we opened the packet and saw that only a piece of raw cloth was kept in that packet, we immediately informed it by calling the delivery boy and demanded to take the packet back, but the delivery boy refused to take back the packet and asked to submit a return request through Meesho App.

We immediately put a return request through the App as per his advice, in which we selected the option of 'Wrong Product Received'. After a few hours a delivery boy came, we handed-over the packet to him, then he clearly refused to return the packet and cancelled the return request and went back. We raised the request again on the Meesho App and the same guy came back again. This time we asked him to talk to the first delivery boy (who delivered us the packet) on the phone call, the first delivery boy explained the whole thing to the second delivery boy. Then he took back the packet and told us that your returning message will come in a while and your refund will come in 3 to 4 days.

When the whole day passed and we did not get the return message, we called the second delivery boy (who picked the returned packet) and told him that we did not receive the message. So he said that I have updated the return details & submitted the packet in the office, if you have not received the message, then call customer care and file a complaint. So as per the suggestion given by him we filed a complaint with customer care. Customer care executive told us that we have registered your complaint and we have forwarded your complaint to the concerned department, your problem will be resolved within 4 working days.

Today it has been about 13 days, but till now neither we got the return message nor my money came back. We have called customer care many times again but no one is resolving our problem. All the customer care executives I have talked to till now say only one thing that “we have forwarded your complaint to the concerned department, your problem will be resolved in the next 4 working days.”

13 days have already passed in this process, now you tell me how much time it will take?

So, I request you to please solve this problem of mine as soon as possible and refund my money on priority basis.

I have attached the photo of the product which was delivered to us and the photo of the delivery boy who took the packet return with this mail, please check for your reference.

ORDER ID:[protected]
PRODUCT: Party Wear Women Gown

Best Regards,
Abhishek Anand
+91 [protected]

Order no. [protected] i paid twice for order via gpay and uko m banking + on 14 may 2022..one payment has not been refunded.. please check..

I have ordered a product from meesho of 232/- on 15 may, 2022 through gpay and money is debited but order not placed .please refund my money back and resolve the issue as soon as possible....

Today I received a speed post at 3 pm stating I have been chosen as a lucky customer for the product that I purchased on 25 August 2021 worth cash prize of 12.50 lakhs on occasion of meesho birthday celebrations so initially I didn't believe but later they asked me to pay Rs 6500 as Registration fees for payment of 12.5 lakhs to be paid so then i understood it's fraud i believed because when my personal details were shown on that letter so...

Dear Team,

I Have Received Wrong Product Return, And I Take Video Without Opening(I Know 200% Thats Not My Product So I Not Open Return Pack) And I Have Send 2 Product But There Have Only One Product. I Have Received Return Totally Different Product. Many time i have raised compliant but i not get any response from meesho team kindly take action please.
My Name : Pravin Kumar
My Number : [protected]/[protected]

Dear Team,

I Have Received Wrong Product Return, And I Take Video Without Opening(I Know 200% Thats Not My Product So I Not Open Return Pack) And I Have Send 2 Product But There Have Only One Product. I Have Received Return Totally Different Product.many time i have rised complient but i not get any response from meesho team kindly take action please.
My Name : Pravin Kumar
My Number : [protected]/[protected]

Hello Team,

In 8th may I was trying to make payment through the UPI for one order which was placed on meesho.com site and in between the order payment page has expired and amount has been transferred to meesho account (details in below). Several times I contacted meesho.com about the issue and I am ready to share the transaction details but they don’t even have an email address to share details and asking me every time to check with the merchant and check statement as money has been transferred whereas no amount has been transferred from mesho. I have an email from a merchant & account statement. They are not ready to refund my money. I will reach out to you for your help pls help me to get the money as Meesho is doing fraud with customers or help me get the escalation point to further highlight the issue. Please save us from the fraud company.

Transaction details

08-May-2022 (Debit) ₹ -559

UPI/FashNearTechnol/[protected]/Meesho 1 Item
ph: [protected]/[protected]
Reference No: UPI[protected]

Dear Sir/ Madam, we are order saree for party/Shadi wear but lower quality and diffrent colour recieved then we are requist generate return but delivery boy every pickup product do not mach then he are suggest & requist cancel by delivery boy,

Dear. Meesho team please help and return these product and pls send original product or refund my money,

We have been victims of swindling or swindling and only one boy used to come for pickup.
And the request used to cancel our mobile or it is the policy of Meesho to give different product by canceling the return cloths request.

Order I'd[protected]
Sub Order ID[protected]_1

Regards,
Satish kushwaha
Mob. no.[protected]

Hi, yesterday I got the delivery of the product with order no[protected], I had placed order for black jeans size-32 and received wrong size and the design is also different from the product shown in the APP, Now I am unable to place return request also, as they black marked my account, without any intimation or anything specified from their end regarding this block, i arrange a callback from their helpcentre, in between they're disconnected the call without i want to return the same and I HAD PLACED ONE MORE ORDER NO.[protected] WITH THEM WHICH I DONT WANT NOW, I AM UNABLE TO CANCEL THAT TOO, KINDLY HELP ME OUT FOR THE SAME.

Order id- #[protected]
Dhaniram,
from kutaura, Chhatarpur Madhya Pradesh, 471313
Delevererd date-02:43 PM, 09 May, 2022
Rejected request date for mesho-
09.55AM, 09 MAY, 2022
Meesho is a reselling app. I was used this since 4 momths approximately. I ordered 1 kurti eqch rs.352. But my customer recived missing product but with tha complete payement rs.352. So that i wanted to return my refund. I gave a request to returm it they send the refund money to my bank account which i was linked with my meesho app. But i recived the refund amont for 1 kurti only rs.352. Kindly send the refund amount of the missing product to my bank account.
Please return my refund for MEESHO

My order no is Order #[protected]. I received old and different clutch,
So I returned it, but still I have not received my refund.

Meesho sand me a damage product but they don't halpe me fore return, a do complane many time but they don't care.

ORDER ID-[protected]
DATE-27/09/21

I have ordered from MEESHO a product which i recieved on 8/5/22. I have placed a return request from MEESHO on the same day and the pick-up partner was shadowfax. Shadowfax didn't pickup till 11 and on 11/5/22 i have reinitiated the return request..Till now my pickup was not done..This is a ### service done by both shadowfax and MEESHO playing with CUSTOMERs money..that ### MEESHO seevice gives only, 7 day return request and if thats over return will not be accepted.. when will it get picked up

I ordered 7 kurthi at May 04 2022 And I paid my amount through phonepe..in my bank my amount as been debited...in meesho app it seems like..."order will we confirmed once we get payment confirmation"...till may 12 I didn't get any further...news about my payment...when I file charge back in bank...the bank says in bank side there is no problem...it is upon to seller..in bank there are asking merchant statements... For futher use...what is solution for it ...

meesho is India number trustable app...but this sceanories...seems s...no words to say

My amount is 2075..even a 1 rupees is also valuable...my amount is 2075...how can I wait...Plzzz resolve my issue as soon as possible

I ordered total 7 kurthis...in that I got One kurthi delivered... What is the further news for balance...I did nt get any
solutions till now...how that One top only got ordered... But Not other...okkk we can considered it as An techinal issue...but it is more 8 days...till now I didn't get any solution...what I can I do.. my question is how that one only kurthi got order but not the balance...in my side there is promblem...plz resolve issue ...

My order id for Kurthis...
Blue kurthi order id :[protected]
Pink 3 top(ankarali kurthi):[protected]
Merton top order id:[protected]
Blue top order id:[protected]

it's not my problem...it is merchant side...Plzzz resolve for me asap...meesho...plz satisfied the customer...I want my order my confirmed..(or) return back my money asap ...plz solve my issues
plz take my complaint and resolve my issue as soon as possible

plz meesho plz meesho

I have not got my parcel after out for delivery also, its telling undelivered
My tracking ID - [protected]

It's been two months and still meesho did not refund my amount for a purchase made in March 4 . I have been calling and raising this issue continuesly with the customer care executives. The only response was to wait and wait and wait. Please provide me my refund soon. Your customer care is not providing a solution at all.

Greetings from Meesho!

As per our recent conversation, we understand that your refund of Rs.__1108___ for COD order number _______[protected] _________is not reflecting in your bank account. Kindly reply to this email with the account bank statement linked with Meesho from _12/04/2022________ to till today i.e.- ___21/04/2022_________ in pdf format .