Meesho Complaints & Reviews

On 12.02.2022 I have placed an order online in meesho app which was designer plants with pots free size, vide purchase order number [protected], which I received on 15.02.2022 and on the same date I have selected the return option as the size was small and the quality was also not good. The return was accepted by the meesho and I was informed that within 24 hours AWB number would be shared.
Following, on 16.02.2022 one delivery executive called me on behalf of meesho and very rudely told me to come with the return item where he is standing, to which I told him that this is a home pickup, so you should come down to my home and I cannot come to your location to which he very rudely stated that he will not pick up the item and will make sure that no one picks up the return item from my home.
I immediately called meesho customer care and informed them regarding the same to which they have stated that that delivery boy has not closed the return pickup and until and unless he closes that window till that nothing can be done by the meesho team. I was/ am regularly in touch with the meesho team as I am regularly doing the follow-up with meesho, then I have been informed by the meesho team to email them, when I emailed them the entire incident, then to the utter surprise I received a childish reply by the meesho team saying that the reason the delivery boy has not picked up the item because I asked him to refund my money first and then I will give him the return item, even a lay man knows about how return works, that how the product is picked up first and once it is received by the meesho team/ seller then only the refund gets initiated. I was shocked that how these meesho people can believe this fake concocted story and for a second if we believe this fake story then also why it is the customer who has called the meesho customer care at the same time when the delivery executive has misbehaved and why is that delivery executive has not closed the return window till date. Only meesho can believe this fake concocted story and no one else. Now, I think that meesho is having hand in glove with its delivery people, and is only here to cheat and extort money from the innocent clients, else why can’t it take action against its delivery executive.
It is one of the worst unprofessional shopping app ever exists, with the only intentions to cheat its customers. I am left with no other option except to seek help here.

I ordered 2 full sleeve tshirt from meenu creation supplier these were separate order price was 269 nd 269 but 14th feb 2022 I paid total 538 amount which was shown in the meesho packet I thought suppliar sent me both in one packet . After opening I was fully surprised there was nothing in the packet.. I was shocked and complain against this I call customer executive they assure me I will receive my full refund and the backnteam works.. but 15 days passed. Today is 28 feb I didn't get my refund ..

I've order for a complete of 4 products in meesho an hour back and completed the payments in online mode through phonepe and my money have been deducted but in my app it is only showing confirmation of one order and I couldn't find the order details or any confirmation of remaining 3 of the orders. I expect a quick reply from meesho team. I either want my money as refund or the orders which Ive placed to be confirmed in the next 24 hours. I just trusted the meesho platform and did the payment through online mode and a lil disappointed through such glitches.please do resolve my problem soon in less than 25 hours.

I ordered 9 sarees. Received 1 saree which is damaged and applied for exchange.
Sub order id : [protected]_5- 1 saree applied for exchange.
Refund to be made for 8 sarees.
Sub order id : [protected]_1- 4 sarees-Refund Initiated
Sub order id : [protected]_2-2sarees-Refund received.
Sub order id : [protected]_3-1 saree- Refund received.
Sub order id : [protected]_4-1 saree- Refund not yet initiated.
But received mail from customer care that refund will be made only for 7 sarees on the basis of weight.
For your kind reference,
Sarees had been ordered and paid in the basis of quantity.Not in the basis of weight.
Kindly refund for the below mentioned missing item asap.
Sub order id : [protected]_4

I ordered a kurti on 16 th of february 22 and the delivery date shown is 23 feb 22 . But iam not yet received the item..

Hi Team,

This mail is with reference to the
Order #[protected]

I have received wrong size product and with different colour. Several times I called your executives but they said no data available in system for this order and call again.

Finally spoken with Senior guy Naren and he assured to raise complain internally and will help for exchange or refund.

Till the time 3 days passed and no reply from Meesho team.

Please help me to exchange this product with size L or else refund my money 361/- on priority.

I have placed an order for the dress in meesho on February 6 through online mode.
The estimated delivery is said to be on 17th Feb.
But the date has been changing day by day and order is not received.
And when I called to customer care they are saying that delivery agent is not available.

I have done payment through google pay of amount 580, for order but order not placed, request to return my amount 580

I had placed an order on 13th Feb 2022 through MEESHO for KVSFAB TEAL BLUE KURTA SET. The product was delivered to me on 17th Feb through DEHLIVERY.
As the product I received was different from what I ordered I immediately raised a return through meesho app but the product was not shown delivered. I had made an online payment of 1783/- rs from my UPI. the payment was made to DEHLIVERY PVT LTD.
On 20th feb meesho registered my complaint but till now there is no resolution from their end.
Today I talked to the Dehlivery manager and they said that the product is sent by INNOVATIONMAKER SURFACE.
MEESHO has shared my private details like phne no, order id and address with third party. this is a complete case of fraud I would request you to take strict action againt them.

Hi, my name is Harsh and I created a new seller account on Meesho. I got 2 orders in starting One order was delivered but one return That order is not delivered to me yet and their dashboard is showing delivered on 30th dec 2021 I also made many complaints for this to Meesho Neither do they answer properly, Not is he providing me (pod) proof of delivery and have done 2 months while doing time and have also imposed penalty. Who would like...

Sir,

I want to lodge a complaint about the parcel picked up by you on 19/02/2022 From Akbal Singh having tracking ID R[protected]FPL.. Sir problem is that i was out of the station at the time of pick up. And my family mistakenly have you wrong product at the time of pick which belongs to Amazon not meesho. And my replacement pick was scheduled for Meesho order No Order #[protected]. So i request you to send back my product picked up by you back to me. My address is Akbal Singh VPO- Bodal Teh- Dasuya

I had purchased pre-paid product Editrix Mono Bluetooth Headset on Meesho app on Feb 12, 2022. I never received the product till date. Acoording to Meesho app product had been delivered successfully to me by the courier person from Xpressbees courier upon the successful verification of the OTP sent to my mobile number from the Xpressbees courier. But I never never received any OTP nor the product till date.

I had been following up continuously with the Meesho team and the courier company to trace whereabout my product. But still the Meesho team insists that the product had been delivered to me upon the successful verification of the OTP.

This is totally lie as I never received any OTP nor the product till date.

I ordered clothes on Feb 6, on that day it showed the delivery date as Feb 25 .But when I checked the order status in the app on Feb 25, it showed that the order is already delivered on Feb 12 .I did not receive the order but I already paid the money

I ordered one kurti of amount 585 .My money got debited but order is not showing on meesho app although i got confirmation of transaction mail . PleAse refund my money ASAP

I was in classroom so i couldn't attend the call while the product is in delivery.after class i have called the delivery service.they have behave in a bad manner.Told me to go and take product from the office.need petrol cash or won't deliver the product

Meesho not delivered my order in 25days and when asked to cancel they are denying to do this. Called customer care almost 20 times and wasted approx 10 to 15 minutes every time, not getting any solution here.

Name: Koturi Srinivas
Contact: [protected]

ഞാൻ പെൻഡ്രൈവ് 07-02-22 ന് ഓർഡർ ചെയ്തിരുന്നു.16-2-2...⇄ ആയിരുന്നു delivery date. പിനീട് അത് 18-2-22 ഉം 20-2-22 ആയി. Customer care ൽ വിളിക്കുമ്പോàµ�...⇄ അവർക്കും delivery date correct പറയുവാൻ പറ്റില്ല, ഇത് ചെയുന്നത് delivery ചെയുന്ന കമ്പനി ആണേണന്നാണ് പറയുന്നത്. ഞാൻ order ചെയ്തിട്ടുള്ള�...⇄ amount നൽകിയതും meesho എന്ന compny കാണ്. Very very bad approach for your customer service center

I am ordered a product 18.02.2022 in meesho worth Rs.221 I have received a confirmation message also, my amount will be deducted but ordered did not placed, please refund my money

We placed an invoice for order number [protected] for urban Kurta, with meesho Cash on deliver for Rs.1205 /- .

A fake order#S12D11122 with some old pant in it, was delivered to our address, cash was handed over to delivery agent.

Next day the original order #[protected] COD came for delivery, we returned it .

We reported about the issue to Meesho jan 20 2022 on app and emailed aswell, they updated the order id #S12D11122 is not in their records, post 2 weeks of raising the issue with customer care . They have no idea on it.

When called up the logictics delhivery team( uppal -Naveen mgr- tracking #[protected], they shared Order # S12D11122 was shipped from the Surat address where the orginal order was also shipped from, but they do not have track id of payment since its has crossed 2 weeks . They raised complaint with their finance and Investigation team .
I requested for email id or PH of customer care team of Del, but no update since then.
Since then there is no from delhivery team .

Now we are left with no clue less who did the fraud is that meshoo CC team selling customer data to other or delhivery logistics team, created fake order and took cash.

Its been long time update on from either meesho / delhivery logistics team

I hv return product by me and messho accept the delivery still pyment not refund in my account almost 1 month completed please do the needful

Regards
Veena
[protected]