Meesho Complaints & Reviews

We ordered 6 unit of curtains worth rs 2136/- on 15 december 2021. We received a package on 21 december 2021 and rs 2136/- was paid to the delivery agent.

Order Id:- [protected]
AWB No:- [protected]

On opening the package, we realised that they have sent us only 1 unit. We contacted customer care and initiated return. But Meesho sent us the refund of only Rs 356 (price of 1 unit only). We have contacted Meesho customer care almost 20 times after that. Each time they say that the issue will be resolved. They even asked for bank statement as proof that we have not received the full amount and we immediately sent it to them. But we have not yet received the full refund.

I called again today and to register a complaint. This time they mentioned that they refunded the amount 1 unit as only 1 unit was received as per weighting at their warehouse. Now, how are we supposed to return the entire 6 unit when we received only 1. Had Meesho not checked what they have sent us at the first place? Did they not weight the parcel, or count the number while sending?

Meesho customer care gave gave us a new complant number[protected]. But there is no link in their app to track complaint status.

Such a fraud company is robbing people of their hard earned money. Kindly look into the matter..

Dear sir /madam,

I regret to inform you that im not at all happy with the investigation done from meesho side for the product number [protected] ordered on 25th February has not been received by me..

As per the email, i hereby state that i have not received any call from the delivery boy nor have i given the otp to the delivery boy.

Since it was a holiday on 1st march on account of Mahashivaratri, our security has confirmed that he has not received any courier on that day... Further i have checked the CCTV footage which states that the delivery was not done on that day.
Kindly check with the delivery boy s call records and the otp no...
Even i can provide all the necessary details from my side

Kindly solve the matter as soon as possible

How company cancel my product

I firmly believe in pay and get
I made two purchases on meesho one for a set of pillow of two worth of rs159
And the other one for night dress worth rs 387
The money is deducted from my account with the confirmation but the order is not placed why so much issue
Aso the customer service of meesho is worst

On 12.02.2022 I have placed an order online in meesho app which was designer plants with pots free size, vide purchase order number [protected], which I received on 15.02.2022 and on the same date I have selected the return option as the size was small and the quality was also not good. The return was accepted by the meesho and I was informed that within 24 hours AWB number would be shared.
Following, on 16.02.2022 one delivery executive called me on behalf of meesho and very rudely told me to come with the return item where he is standing, to which I told him that this is a home pickup, so you should come down to my home and I cannot come to your location to which he very rudely stated that he will not pick up the item and will make sure that no one picks up the return item from my home.
I immediately called meesho customer care and informed them regarding the same to which they have stated that that delivery boy has not closed the return pickup and until and unless he closes that window till that nothing can be done by the meesho team. I was/ am regularly in touch with the meesho team as I am regularly doing the follow-up with meesho, then I have been informed by the meesho team to email them, when I emailed them the entire incident, then to the utter surprise I received a childish reply by the meesho team saying that the reason the delivery boy has not picked up the item because I asked him to refund my money first and then I will give him the return item, even a lay man knows about how return works, that how the product is picked up first and once it is received by the meesho team/ seller then only the refund gets initiated. I was shocked that how these meesho people can believe this fake concocted story and for a second if we believe this fake story then also why it is the customer who has called the meesho customer care at the same time when the delivery executive has misbehaved and why is that delivery executive has not closed the return window till date. Only meesho can believe this fake concocted story and no one else. Now, I think that meesho is having hand in glove with its delivery people, and is only here to cheat and extort money from the innocent clients, else why can’t it take action against its delivery executive.
It is one of the worst unprofessional shopping app ever exists, with the only intentions to cheat its customers. I am left with no other option except to seek help here.

I ordered 2 full sleeve tshirt from meenu creation supplier these were separate order price was 269 nd 269 but 14th feb 2022 I paid total 538 amount which was shown in the meesho packet I thought suppliar sent me both in one packet . After opening I was fully surprised there was nothing in the packet.. I was shocked and complain against this I call customer executive they assure me I will receive my full refund and the backnteam works.. but 15 days passed. Today is 28 feb I didn't get my refund ..

I've order for a complete of 4 products in meesho an hour back and completed the payments in online mode through phonepe and my money have been deducted but in my app it is only showing confirmation of one order and I couldn't find the order details or any confirmation of remaining 3 of the orders. I expect a quick reply from meesho team. I either want my money as refund or the orders which Ive placed to be confirmed in the next 24 hours. I just trusted the meesho platform and did the payment through online mode and a lil disappointed through such glitches.please do resolve my problem soon in less than 25 hours.

I ordered 9 sarees. Received 1 saree which is damaged and applied for exchange.
Sub order id : [protected]_5- 1 saree applied for exchange.
Refund to be made for 8 sarees.
Sub order id : [protected]_1- 4 sarees-Refund Initiated
Sub order id : [protected]_2-2sarees-Refund received.
Sub order id : [protected]_3-1 saree- Refund received.
Sub order id : [protected]_4-1 saree- Refund not yet initiated.
But received mail from customer care that refund will be made only for 7 sarees on the basis of weight.
For your kind reference,
Sarees had been ordered and paid in the basis of quantity.Not in the basis of weight.
Kindly refund for the below mentioned missing item asap.
Sub order id : [protected]_4

I ordered a kurti on 16 th of february 22 and the delivery date shown is 23 feb 22 . But iam not yet received the item..

Hi Team,

This mail is with reference to the
Order #[protected]

I have received wrong size product and with different colour. Several times I called your executives but they said no data available in system for this order and call again.

Finally spoken with Senior guy Naren and he assured to raise complain internally and will help for exchange or refund.

Till the time 3 days passed and no reply from Meesho team.

Please help me to exchange this product with size L or else refund my money 361/- on priority.

I have placed an order for the dress in meesho on February 6 through online mode.
The estimated delivery is said to be on 17th Feb.
But the date has been changing day by day and order is not received.
And when I called to customer care they are saying that delivery agent is not available.

I have done payment through google pay of amount 580, for order but order not placed, request to return my amount 580

I had placed an order on 13th Feb 2022 through MEESHO for KVSFAB TEAL BLUE KURTA SET. The product was delivered to me on 17th Feb through DEHLIVERY.
As the product I received was different from what I ordered I immediately raised a return through meesho app but the product was not shown delivered. I had made an online payment of 1783/- rs from my UPI. the payment was made to DEHLIVERY PVT LTD.
On 20th feb meesho registered my complaint but till now there is no resolution from their end.
Today I talked to the Dehlivery manager and they said that the product is sent by INNOVATIONMAKER SURFACE.
MEESHO has shared my private details like phne no, order id and address with third party. this is a complete case of fraud I would request you to take strict action againt them.

Hi, my name is Harsh and I created a new seller account on Meesho. I got 2 orders in starting One order was delivered but one return That order is not delivered to me yet and their dashboard is showing delivered on 30th dec 2021 I also made many complaints for this to Meesho Neither do they answer properly, Not is he providing me (pod) proof of delivery and have done 2 months while doing time and have also imposed penalty. Who would like...

Sir,

I want to lodge a complaint about the parcel picked up by you on 19/02/2022 From Akbal Singh having tracking ID R[protected]FPL.. Sir problem is that i was out of the station at the time of pick up. And my family mistakenly have you wrong product at the time of pick which belongs to Amazon not meesho. And my replacement pick was scheduled for Meesho order No Order #[protected]. So i request you to send back my product picked up by you back to me. My address is Akbal Singh VPO- Bodal Teh- Dasuya

I had purchased pre-paid product Editrix Mono Bluetooth Headset on Meesho app on Feb 12, 2022. I never received the product till date. Acoording to Meesho app product had been delivered successfully to me by the courier person from Xpressbees courier upon the successful verification of the OTP sent to my mobile number from the Xpressbees courier. But I never never received any OTP nor the product till date.

I had been following up continuously with the Meesho team and the courier company to trace whereabout my product. But still the Meesho team insists that the product had been delivered to me upon the successful verification of the OTP.

This is totally lie as I never received any OTP nor the product till date.

I ordered clothes on Feb 6, on that day it showed the delivery date as Feb 25 .But when I checked the order status in the app on Feb 25, it showed that the order is already delivered on Feb 12 .I did not receive the order but I already paid the money

I ordered one kurti of amount 585 .My money got debited but order is not showing on meesho app although i got confirmation of transaction mail . PleAse refund my money ASAP

I was in classroom so i couldn't attend the call while the product is in delivery.after class i have called the delivery service.they have behave in a bad manner.Told me to go and take product from the office.need petrol cash or won't deliver the product

Meesho not delivered my order in 25days and when asked to cancel they are denying to do this. Called customer care almost 20 times and wasted approx 10 to 15 minutes every time, not getting any solution here.

Name: Koturi Srinivas
Contact: [protected]