Meesho Complaints & Reviews

It's been 2 months since I started selling on meesho. After my first order got delivered I started getting orders daily. I was a bit shocked but at the same time, I was happy too, But right before the product is about to go "out for delivery" it always says "Order refused or canceled by consignee". I have almost sent 5 to 6 products to the given address and I have no update on these products. Did I get scammed?? Is Meesho a SCAME??? I run a very small business and I have quit my job and invested all my savings into this business. I'm at such a Loss right now that can't able to produce business. Please I need my money and products back by anyhow!!!

AWB: [protected]
Delhivery
AWB: [protected]
Delhivery
AWB: [protected]
Ecom Express

I hope I get help this time

Bugs bunny is not credited

AWB:[protected] was not delivered inspite me bring available. Moreover I didn't receive a call and cancelled my request

I ordered the product from Meesho on October 22 and I received the product on 31st october. The size was not fitting, so I gave the exchange option. The delivery partner(from Ecom express) came and picked up the order on 1st novemeber. He had shown the picture of the product and confirmed with me and picked up and went. Later than evening, another person called me and asked that can he come and pickup the product. Then only I am realising the actual delivery partner is Delhivery. So they delayed the pickup, and I tried to contact the ecom guy, but I hadn't receiced any code, so I couldnt contact. But i got the order id, awb number and tracking link. After 2 days the Delhivery people cancelled the pickup thmeselves. Then it is shown in the aoo that the pickup is cancelled. Nothing is mentioned about the ecom. I contacted the customer care on 4th novemner and sent screenshots of thepickup confirmation message that I recieved and the tracking status screenshot. So then they said they will resolve the problem in 4-5 working days. I called them 3 times in 15 days and they told me to wait over and over. Then in the status it was shown that the product reached the seller on Nov 6. When I called the customer care on november 19, the customer care girl said that it had been solved and confirmed that I will revieve the refund in 4-5 days from so and so account(she even said the account name on call). Then on 20th, i received a mail from Meesho that it was found that the product is not picked up. Then I was furious and I called them for the 5th time, and then they said its a communication problem with the delibery partner, they are still resolving and i wasnt convinced and then they trasferred the call to a senior, and she said it will be processed and she will call me back in 2 days (that is on 24th Nov). It's 25th Nov evening today and i havent reveived any call or any mail yet. I am not understanding what is the probelm with their unferstanding. I had the confirmation SMS, I had the Air way bill no., I had the tracking status, and it is seen that the item is delivered. If it is so, if not the echange product, I am not understanding why they are not giving refund. First of all, who even assigned these Ecom people if not Meesho? How did they get the product details and photo. So if there is a communcation problem also there is no doubt that the product has reached back the seller. Full proof is with me. I want a resolution from Meesho and also a compensation for all the difficulties they have caused me. They not only just put me in a difficult sitiuation with money loss, but they didnt even keep their words. I have all the screenshots and call recordings for proof.

Hi,

I had ordered Kurta set on 17th Nov 2021. When I checked the Tracking option, this is showing at my nearest location since 20th Nov 2021 and today is the delivery date (25th Nov 2021) and the Kurta set has not been delivered.

I will be travelling to a different location, so I will not be able to receive this.

Very disappointed with the delivery of Meesho. Very bad delivery service.

The company says that there is a discount on the first order but they send wrong product and defective product and then the customer will have to return it and so the customer loses the discount money if again the customer orders the first order. This is merely a cheating with the customer. I lost trust in meesho. Ther say that its their policy and they can't provide the discount on my first successfull order. meesho doesn't wants to provide discount. Meesho is only fooling the customers in the name of discount. They have no value for money of customer. Pls do the needful.

I purchased the product name fancy designer women tops tunics price 364 on 23 nov 2021. I pay it through Google pay and also the amount got deducted but the my order is not yet confirmed. I request you to do something for that

I placed an order on meesho on 23rd October I received the product by 27th October but the color was different.So I raised a request for ecca of product.The product was picked up by 28th October.It's been over a month but I didn't receive the product.I filed complaint with meesho support system many times but they didn't help.

Sir,
I am Dr. Deepa Somanath, a regular customer of MEESHO.
I placed an order of 4 packs of Liberty adult diapers (each containing 20 pieces) by SR Traders and paid Rs 2466.00 by online transaction.( Order No: [protected]) on 4th Nov 2021. But I received 4 packs, each containing 10 pieces on 14th Nov 2021. Hence I placed a request for the rest of the products to be delivered, on the same day itself.
There was no response till today. Hence I called customer care Meesho today at 3 PM, with the reply that the product has to be exchanged. Since it was a product to be used by elderly and that too diapers and the reply was taking time, the delivered products have been used.
My request is that either the rest of the products (4 packs, each containing 10 pieces) be supplied or a refund of Rs 1233.00 to be initiated.
I am a regular customer of MEESHO.I trusted this and ordered this product for my elderly mother thinking that the delivery and service of MEESHO is hassle-free than any other online shopping sites. I am extremely unhappy by the rude response by the customer care and that forces me not to recommend this site to any of my friends in my circle in the future.
I herewith enclose the photo of the product received.
I hope the authorities will act and solve this problem in a fair way as early as possible.

Sir/Madam
I ordered a dress in meesho app on 11.10.2021 (Order #[protected]). It was a Pre-paid order of amount 454. The expected delivery date was 20.10.2021. The product was not delivered but the app shows it was delivered on 18.10.2021. No notification or sms regarding the delivery was received.
I contacted customer support on 20.10.2021 ( within 48 hours of delivery time shown in app). The executive who talked to me said...

Ordered in Meesho App on 23-Nov-2021 for Rs 274 my amount is deducted but my order is not placed on Meesho App.
I want refund of my money.

I had ordered a table from Meesho and did not receive the order yet as the expected date was yesterday, very disappointed with the poor service by Meesho. Customer care number doesnt work.

I ordered a proud from meesho which was delivered in poor conditions. I returned the product and it was picked up by them. I received a message for the same. When I opened the app it shows pick up pending. I contacted the customer care and they said it's because of some technical issues and their panel is not updated. But I'll get my problem solved soon and get the refund. It's been so many days I've not gotten any help or any money. Please help

Today around 8.00p.m. a delivery girl came to my house and abuse me.
She has delivered my order to another person 5 days before.
Today she pressured to take parcel . When I refused to take part and she starting to abuse me.
I m a banker and just returned back from my office

I have order kurta plazoo set on meesho on 18 October 2021 I have received garbage clothes instead of kurta plazoo set I have received my order on 24 October 2021 on the same day I have filed complain against my order whichever I have received secand day i call once again and filed complain and they all time lied abut my complaint has been raised but they already completed their 48 hrs and on 1 November after 48 hrs they filed my complaint and they now denied that we can't help u out in this because u have to complain us within 48 hrs and we can't help u out in this plz raised my complain and give my money back of Rs 365/- only

I have ordered women cotton solid Mustard kurti from meesho for rs 175 money is debited from my account but order doesn't placed

My RTO courier from Meesho was initiated on 10th Nov 2021 and showing Delivered with WH Handover status on 19th Nov 2021. But i didn't receive yet.

Incorrect products dispatched. Given to return request but struggle from last 20 days.

Very poor customer service. Call 3-4 time but not resolve the issue.

Product No- [protected]

I received wrong colour and size product on Order #[protected]. No action taken by Meesho even after multiple calls and mails.

Their application also had a glitch because of which they did not let me place a return request online.

I have been chasing them since September 2021 for this order exchange with correct product or to give me refund by taking the product back.

Please help me in recovering my amount .

I have not received the refund for the Order #[protected]. The product was not delivered to me stating that i was jot available at the address and i did not respond.

The delivery executive never came to my address nor called me. Even after multiple calls to their call center I didn't get the product or refund till date. Please help me i am struggling to get my money back from them.