Meesho Complaints & Reviews

I placed an order Meesho through prepaid mode for Rs. 228 (order #[protected]) on 17th November and the parcel was shipped through shadowfax courier (tracking ID: SF[protected]FPL). It was falsely updated on 24th November as the order was delivered whereas I was not even contacted to attempt the delivery nor got the parcel. I asked everyone in the campus and neighbourhood and it was given to none. I contacted Meesho immediately the next day itself and a complaint was registered on behalf of me with complaint No. 18412465 and I was said that the team will contact me within next 48 hours through mail for verification of the issue and the full amount will be refunded soon. But it is 8 Dec today and no communication is initiated till date. In between I called Meesho support team again 4-5 times and they just requested me to wait for just 48 hours and said that my complaint was highlighted. I tried writing to Meesho from the developer option on Google Playstore also as they have no customer help mail ID. Not a single response is there to my mail also. I wrote the issue as a review on Playstore also then only they replied back as my concern will be paid attention to and be solved soon; then again no progress on that. It's very disappointing and frustrating now; neither I got the product nor the money. I will never dare to prepay on meesho for any order and will advise everyone not to do so as they don't take the responsibility of the problems their customers are facing as the payment is done once. But it really matters to us and gives us stress. Please help me!!

Order #[protected]

Torn damaged shirts received in place of hooded blanket nighty.
Return initiated - still after 8 days damaged product is not picked

I ordere a dupatta set order no. [protected] on 24th November from Meesho app. It was delivered to me on 28th November. It was loose in size so I put this order on return through meesho app. But till now no pickup man has come to pick this returned order. When I complained about this to their customer care, they told me that in their system it is shown that the order is not delivered yet. They told me to resolve the problem in 4-5 days. But today in app it is showing that the delivery man was unable to deliver the order and the order has been returned to the supplier. And now I am unable to return this order and get the refund.

December 01, 2021. Order No. #[protected].
Return AWB ID [protected].
Supplier name: Nordic creation.

I ordered jewellery set from meesho which cost 441 and they delivered Rs. 10 duplicate chain. I made return process none of the person assigned to pick up the product. Each and every time, when I made call the Ecom express persons says that the order will be pickup as soon as possible. They never provide any local delivery persons number. The Ecom site and meesho never provides mobile number for return pick up person. If customer missed 1 call they just just leave the place. Not even try to make another call. I am fed up with the customer care of meesho and ecom site. They are highly qualified cheaters. Kindly banned this site

I had ordered 15 dresses from Meesho but I received only two dresss... I’m not getting a refund for 13 dresses... I ordered them in September and it’s been 3 months. customer care always use to make excuses

My refund is not issued till now .they picked up the return on 7th and it's almost one month so I request u to please look in to the matter

On[protected] placed order for a shirt OrderID:[protected], Received after a week, poor quality and size is not adequate. But Paid Rs.356. Immediately informed them, they had asked my account no then they credited just Rs.1(ONE). then their E-comex courier guy picked up the shirt (I returned). But till date Balance amount is NOT credited. Could not find a way to communicate them. My Name: PRABHAKARAN :[protected]

I made a payment for an order in meesho yesterday night (6th Dec, 2021) at 8.55 PM.My money got deducted but order wasn't placed. Also there's no grievance redressal option in meesho. Money transaction Ref no.[protected]

Hello, i had ordered one dress but when I get it, i was not satisfied with it because the size was big . Then, again i exchanged it but i didnt get the correct size and color of the dress . I wasn't satisfied . So, i chose refund on 27 nov 2021 but today is date 7 dec 2021 i didn't get my money back . in Message it was mentioned i will get it within 2-3 days but i didn't . Return me my money please . It's a request.

I order in meesho id for banarsi Silk Saree code no. [protected] through COD. And the Company send the item Through Shadowfax.
My tracking ID is SF[protected]SFL.
I make the payment through Phonepay amounting for Rs 504.00 and UTR no. is[protected]. But the Shadowfax Agency ask for the money on Delivery. They are not updating the payment. I provide all details to Shadowfax.
Yesterday on 06.12.2021, the courier person called me to deliver the Courier. Due to not updating the payment, he is refusing to give the product to me around 5:30 PM. Around 6:10 PM, he called me saying that Payment is updating, can he come for the delivery?
At that time I left the office. Then he told me that he is coming tomorrow morning (07.12.2021).
I checked the status by tracking ID, then there the message reflected that Product is delivered on 06.12.2021 at 6:12 PM.
But i have not received any product. Please do the needfull.

Order #[protected],
Complaint number[protected]
I ordered this product on 22nd November 2021 and it was delivered to me on 2nd Dec 2021 but the delivery guy delivered the product some other place and I didn't receive anything on 2nd dec so on 3rd I called customer care for this reason I got no response next day I called again they registered my complaint then till now there is no resolution regarding my complaint nor I received my refund that is 370 rs, I would like to request please look into it it's a urgent matter

I had received orders to supply through meesho and i had delivered all the products as per order but later all the products started returning and I received wrong products i raised the complaint for the same with meesho wide ticket no's below
Ticket no. 18390685
sub-order no. [protected]_1
Ticket no. 18554616
sub-order no. [protected]_1
Ticket no. 18733774
sub-order no. [protected]_1
Ticket no. 18837100
sub-order no. [protected]_1

Meesho had said will refund all the amount within 7 days but now they are not responding
kindly request you to intervene and help us

Our exchange order was initiated on November 18th, but for that request nobody has come till today that is December 5th

As per your mail, you have mentioned as December 3rd exchange was initiated.

December 3rd our phone call to customer care to compliant the issue and gave a exchange request through call.

We have ordered blue color dress, but you gave a different color.

We have...

I still got my refund back of my 3 products after successful pickup.1 product is of 463 rupee, 1 product is of 2058, and 1 product is of 905.out of 3 2 products were same but colour is totally different so I return it.after pickup it was more then 25 days got no refund.customer care of meesho was totally of no use.plz refund my money...

I called the customer care number regarding a refund... He took all my bank account details and took all the money in the account... He committed a fraud.. I need strict actions along with the money

They delivered wrong product of my customer, cost of 900. Rs. but when i call to customer care it always says wait 4 to 5 working days today is one month complete but they didn't return product I fill my customer loss 900 Rs. they are fraud its fraud company. don't do work with this company.

return request date[protected]

today is[protected]

I want my whole money I have all mail by Meesho and also customer care all calls recording

Hi,

I'm a good customer of meesho, for past few months I'm very disappointed with your service, it's been almost more than 20 days I requested for refund, the order have been handed over to your executive 3 weeks before but still refund amount is not reflected in my UPI account, it's not fair service, please refund the amount as soon as possible, I am waiting to order so many products but very disappointed with your service, please find the below tracking detail of the product

Fancy Ravishing Women Jackets & Waistcoat (Size: L)
Courier: shadowfax
Tracking Number: R[protected]FPL
Tracking Link: https://track.shadowfax.in/track?order=return&trackingId=R[protected]FPL

Hi,

I'm a good customer of meesho, for past few months I'm very disappointed with your service, it's been almost more than 30 days I requested for refund, the order have been handed over to your executive 3 weeks before but still refund amount is not reflected in my UPI account, it's not fair service, please refund the amount as soon as possible, I am waiting to order so many products but very disappointed with your service, please find the below tracking detail of the product

Fancy Ravishing Women Jackets & Waistcoat (Size: L)
Courier: shadowfax
Tracking Number: R[protected]FPL
Tracking Link: https://track.shadowfax.in/track?order=return&trackingId=R[protected]FPL

I have bought one product with order id as [protected] associated with phone number [protected] on Nov 28th 2021.

As I was not satisfied with the quality of product, I decided to return the pracel on the same day and initiated return on same date.

After return Inititation, an AWB generated and got message on my number saying the agent will pick up the product with some agent number.

I awaited for the same for 3 days and finally came to know that my return initiated got cancelled because Delhivery partner was not able to reach me. ( Which is completely false statement as I havnt got any call or any one coming to the address which was mentioned during the delivery).

Then again I reinstated the same thing and the process keeps happening and meesho delivery partner keeps on faking around about the status and cancel the return after every three pickup attempts.

I even raised complaints on meesho customer care and also I even escalated the issue to the senior executives who are working on the same but to my surprise, both customer care executives and seniro executives dint even bother about this repeated reinitiation and keeps on telling me to wait for 3 to 4 days to pickup the product which never happens because meesho deliver agents is faking around with the pickup and this process is repeating since two weeks and meesho is not bothered about the return as per there policy.

I have ordered the product for the customer. Order id is: #[protected] is delivered to the customer but the track system shows the product is returned and not delivered. But actually, the product is delivered and the customer send to me the invoice and product image which he had got. I have complained so many times but not gotten any support. They told me to send all details in the mail but emails are stuck and queued.

So I request to you please verify the issue and resolve it. I am so disappointed by Meesho.

Thanks
Manoranjan