Micromax Informatics Complaints & Reviews

Dear sir,
My name is Ankush Ravindra Damodar.
I m a student and i was buy a mobile phone for my educational purpose.
Brand name - Micromax Bolt D321
On date[protected]
After 5 months mobile phone get dead automacally..
But my mobile phone in warrenty perioud yet..
Then i was go to the service center of micromax.
They tell me that this is the company fault and this mobile phone we are sending now into the company.
And i can get this return into 45 days.
I was wait 45 days..after that i was go there but still they are not give me my mobile phone back.Near about 60 days was done
They said we are not responsible for that and you have to wait more.
We told you after when we r got that..
Dear sis, i font know now what i have to do.i lost my everything.my mother is a servant.i dont able to buy new phone.plz help me for that..
I have to get my mobile phone return.
Im sending you attachments as a proof.
Thank you !

Ref imei no 94343t6 and 9464343 model no a65510
My mobile's lcd screen was cracked, so i went to micromax service cdentre m/s annapurna infotel c/65 baghajotin station road kolkata 700092 ph
[protected] .Bill no 422 dt 23/12/2015.
And i gave rs.3700/- fr repairing . It went smoothly fr 7 days, then suddenly when my ile was lying on the table it suddenly stopped working and when i went to see whats happening i found tht the lcd screen was cracked again without my touch . Moreover i gave rs 370/ and within one week it happened all on a sudden . When i vcontacted the service centre they refused
Please look into it .
Yours soincerely,
Anta;rik banerjee
Dial [protected], [protected]
[protected]@gmail.com

Hi,

I had purchased a Micromax Q392(Juice 3) handset on 15th December 2015. After using it for approximately a month, the phone stopped booting up. On my initial visits to the service center, the phone was never accepted for repair/inspection. I got excuses like the service center only processes 3 handsets a day. Sometime I was made to wait for at least an hour with no result in the end.

Finally, with no other option in my hand, i called up their Customer Relations office in gurgaon. I was asked to give a visit to the service center and arrange a call between the two. On 21st January 2016 afternoon, after a call between the two parties in question(Service center and Micromax Customer relations office), i was provided with a job sheet for my handset. On my return from the service center, i got a call stating your phone's battery has damaged and we would be charging Rs 1100 to repair the same.

I gave a call to the Customer Relations office again, explained them the scenario, arranged conference calls between the two parties but all in vain. Service center is claiming that there was an attempt to open up the battery(Q392 has a non removable battery) which i outrightly denied. No such attempt was made from my end and i stand firm on my words.

Customer relations office argued stating that the repair is now out of warranty and you will have to pay the amount for repair. They had even committed of giving a call back from their senior folks but haven't received the same till now.

Now the situation is, the handset is lying with the service center, Customer relations isn't providing any fruitful solution to the problem.

I have already filled a complaint regarding the same on micare.micromaxinfo.com. Reference - SER[protected]

Claiming to be a leader in indian market, i am shocked and surprised with the responses/excuses that these folks are providing. On top of this, a false blame that the device has been intentionally damaged by the customer.

I would hereby request resolution to my problem(handset repaired as it is within warranty), refund for the handset(as i wish to discontinue with the same in case they are making false claim regarding intentional damage by me)

Job Sheet Number - E[protected]
Date of Incident - 21st January 2015

Service center in question
M/S Sun Infosolutions
Flat No - 10, 2nd Floor, 2, Saklat Place, BOWBAZAR, PIN - 700013
Contact[protected]

Thanks,

My mobile is stolen & i want to track of imei number not done but mobile no is[protected] pl mail me the status of my mobile model no micromax a54

I regisred a complaint regarding my micromax laptab where network not getting connected i waited paitiently for 24hrs nobody has called me again i call themm they ask me to wait another 24hrs what is going on .the laptabis under warranty

When i was traveling in a bus in mysore city 3 muslims boys snatched my {micromax a110 IMEIno [protected]} android set so i took a simis from devaraj urs police station which [no 76a dated:2/1/16]. so i kindly request u to block my airtel postpaid {no[protected]} and bsnl prepaid no{[protected]}.and my email id is {meetmeagain.[protected]@gmail.com} and facebook id is{meetmeagain advaith}.If possible find out the culprits and punish them it seems that they are usual robbers and burglars.thank u

Micromax is the worst company i have ever seen.. A290 model which i am having is made up of many defects.. Its charging pin is defective .. And i even got changed by your service centre bt then also problem persists.. Please dont make phones if you dont have that much resources to make.. Its my humble request..i will never buy your company products.

Dear Micromax,
If You Want To Be On Top, You Have To Update Your Smartphones.
Please Give Us Letest Os or Make Custom Rom For Us. Thank You!

Ar sir I purchase a mobile on dated 12.011.2014. In this mobile create hang problem and battery back up very low problem during the warranty period. Than i give mobile shree sai telecom gurgaon cervice center on dated 6.10.2015. she says to me after 15 days your mobile return after repair but many times i goes cervices center but mobile not give with in warranty time. She give to me 7.12.2015 after than warranty expire. This mobile i tack and goes to home but after 3 hour mobile switch off than i goes to shree sai telecom gurgaon next day and says to her my mobile battery backup very low in comparison to previous battery back up. I request to her again send my mobile for repair because its battery back up is very low but she not kept my mobile and say to me its out of warranty i[censored] r repair than paid money than i says to her its not my fault its your fault many time i request but she did not kept my mobile for repair within warranty period mod. After that i come from crevice center than i face battery back up problem continue because its back up maximum 3.5 hour after that 3 hour after that 1 hour and present condition 1 hour . But today having a sound in my mobile and back cover open automatically so plz help me. plz change my battery by micro-max side without pay because my mobile give by micro max side after 2 month than my warranty expire .

I have submitted my handset bellow 2 month in micromax service center. But do not exchange my handset now few days.Who do I call when you speak will be in seven to ten days.please help me

Hi sir, My job sheet no. Is n[protected] i submit this mobile in uttam nagar service center at 7 november 2015 but till today i did not get my mobile back According to their rule they need to return it within 45 days, but 73 days is going on I think that they do not want to return my mobile so how can i get my mobile back please suggest me.

The mobile's code SERMOB0657
was submitted to sort out camera problems.
After since a long period of time it is not returned back. As we are in need of that mobile so we request you to return the handset as soon as possible..

SIR, im not satisfied in micromax service because my handset complaint register in 25/11/2015 there is no reply about that complaint, service center staffs not attenting my calls, my handset IME I [protected]/[protected].

Dear concern, My hand set micromax A310(Nitro) was not working properly and go to their service center at Kingsway Camp, Delhi under warranty period, they check and submitted mobile at their service centre and give me a receipt (job card) to change the same. But three and half months has been passed but they did not give me my phone.

Display problem black and Whiteley appeared and also negatively changed.battery delay to charged max.6 hrs.touch pad not properly worked

Replacing Phone delay in 3 month Reference Ticket id: 1715558
Everyday new replacement policy.
Reference Ticket id: 1715558 is open on 26th Nov -2016 yet to fix replacement.
Handset for replacement not yet dispatched to delivery .
first time sent main to me

1 ) on - 29th- Nov-2016
-This is to inform that you we are not able to generate Waybill Number for your device/Accessory due to some technical issues. We request you to kindly wait for some time.
We appreciate your patience and further solicit your cooperation.
2 ) on - 09th - Des-2016
- Reference Ticket id: 1780767
This is to inform that you we are not able to generate Waybill Number for your device/Accessory due to some technical issues. We request you to kindly wait for some time.
We appreciate your patience and further solicit your cooperation.

3) on 10th - dec -2016
Reference Ticket id: 1715558.

Yuphoria transreceiver swap has been created. REPL

ORDER#:GJ[protected]
WAYBILL#:[protected]

You can track your device through http://www.delhivery.com/
Important points –
We will be forwarding your request to our courier company who will be contacting you on best effort basis.
4 ) on 24-Dec-2016
Reference Ticket id: 1715558

Thank you contacting YU support.
We sincerely regret the inconvenience caused to you.
In response to your complaint, we would like to inform you that due to some technical issue, device dispatch taking 7 - 10 working days., so please give us some time.
we will highly appreciated your patience.
However, we request you to contact us on our customer center contact number[protected]Charges Apply), so that we can resolve your case on priority basis.
Our motto is to provide the best services as per customer’s expectations.
Best Regards
Yu Support

5) on 07-jan-2016
Dear Lalit,

Thank you contacting YU support. Reference Ticket id: 1931325


We sincerely regret the inconvenience caused to you.in response to your complaint, we would like to inform you that due to some technical issue, device dispatch taking 7 - 10 working days., so please give us some time.we will highly appreciated your patience.

However, we request you to contact us on our customer center contact number[protected]Charges Apply), so that we can resolve your case on priority basis.

i have contact again 19-jan-2016 but not solve my problem
then not any response to replace device ([protected]) on this no and wait the call and than after cut automatically


I am raising the complaint on YuPhoria Support and services against fraud services.
Can we not BAN the YuPhoria brand seeing the no. of complaints not resolved and doing fraud business in Indian Market.

Regards,
Lalit Lunagariya
+91 [protected]
Email Addr.: [protected]@gmail.com.

Hello sir,

I am Premal Khetani. i have Micromax YU Yureka Moon dust Gray. Which was i purchased from amazon before 8 months. since these 8 months the device is not working properly. so i request them to solve it. they replaced my device but they gave me damaged device which was not working at all. so i again call them they again replace my device and again the same issue comes. so i again call them and tell them about the problem they again send another device which is also damaged. I am fed up with them. they never give any proper response from their end even they never reply the emails which i sent them. Kindly solve my problem i am mentally disturbed now :(. i can't use my mobile even. and with respect to my work i am not be able to work even. :(

Hope you understand the problem and give me solution for that.

Thank you.

I have given my Micromax Fun book Mini P410I for repair due to touch is not working OR BODY CHANGE service center is not responding

I have problem of touch response in my device. It is very tough to get response on tapping home menu keys and sometimes it not working.

Dear Sir
I have given my micromax mobile model no Q332 to service (under warranty)
but after 50 days company saying still need some time like 15 days more hear is my job sheet no S[protected] please take some necessary action
thank you