Micromax Informatics Complaints & Reviews

I purchased Mixromax A300 Gold from flip kart on 3rd december and i am facing the problem from last one month, i submit my phone 2 time to service centre and it was returned to me by saying now its working properly, 1st i give the phone on 1st week of January ( Date i did not remember), 2nd i give on 21 January and it was returned to me on 22 January and again on 28th January. My handset have a network problem, when some one call me its shows switch off to caller and some time its network disappeared. I purchased new phone is this my fault or i choose Micromax this is my fault. I request you to replace the handset with new one its only 2 month old and it have problem. I enclosed the Job sheet and Slip withc is issued by the service center. please look into this ans solve my problem. Thank & Regard Vineet Sharma +91-[protected], [protected]

I had purchased Micromax Yureka smart phone on first sale of amazone on 13 January 2015. I have had below mentioned problems with this device which are mentioned below. 1. Overheating 2. Battery drainage while it has been in use or not.

Respected sir, This mail is refers to my mobile handset micromax A98 which i have purchased through flipkart on 17 June 2014. After receiving handset i was facing poor battery backup problem and i have contact to micromax service center Sanjay place Agra regarding for the same on dated 29 October 2014, they asked me that there is a problem is in motherboard and i will get my handset back after 45 days, When i have received my handset on dated 31 December 2014 approx two month letter the battery problem was same and a new problem was added which was network problem, when i contact to service center on dated 4 January 2014 they updated software and said your problem is resolved but when i used my handset the problem was not resolved i contact to service center again on dated 8 January 2015 they said that there is a problem in your motherboard again i will receive my handset back after 45 days. In this regards i have mailed to " [protected]@micromaxinfo.com, jitender.[protected]@micromaxinfo.com & [protected]@micromaxinfo.com on Wed, 14 Jan 2015 18:41:16 IST but there was no reply till date from any one kindly suggest me what should i do. Mobile Description -: Model - Micromax MAD A98 IMEI NO - [protected] [protected] Purchased date - 17 June 2014 Regards Naveen Tiwari [protected]

To The Manager Micro max phones Dear sir, I Mr.Jay pawar have purchased Micro max canvas A120 colors on 6/10/2014 after using this phone for four months only i have faced a problem of mobile not getting charged. I have submitted my mobile to your Service located at vashi Named M/s Vashi Telecom on 8/01/2015. please View the attached Report of the mobile which is taken for the replacement of Mother Board. And i have been continuously following up with the Executive for the availability of part and phone to be repaired and given back. The reason of the mobile not getting repaired is No part available. So i request you to see in to this situation and give me the correct result that when this part is going to be available. I request you to give me a revert on the same mail id.

Hi... This is yogendra Pratap Yadav I have purchase a Micromax Knight smart phone from Lucknow and gift it to 1 wife on date 9 December.The touch of this phone is not working from date 26 Januaru 2015 and we lost the bill.Kindlysuggest me how to claim the warranty as i am in kolkata and can not regenerate the duplicate bill from Lucknow. The faulty phone is with my wife near Gorakhpur UP EAST Please mail me if any suggestion on Email Id Yogendra.[protected]@gmail.com Contact No-[protected]

on 25 Aug 2014 i have given my phone to Micromax for repair, the phone is in warranty period, the problem with phone was it was not geting on, the phone was given at the SP-ccom telecommincation pvt ltd, F-12 (FF) eternity Mall. Teen haath naka, thane (W) its almost 6 months passed still they are not returning the phone. we have visited the service station almost 25 times in this 6 months still, every time we visit they give us some new excuses, we contact micromax banglore they said in November the problem is solved and phone dispatched, is almost 2 month passed stil we have not recived the phone, every time they tell its in transit, in courrier and stil no reply from their end these people are physically and mentally harassing us, please look into this matter and help us to get our handset ASAP

Dear Sir, My Micromax A121 Canvas Elanza have display problem and i had given it to the service center of M/s Goswami Communication 2153 F, Bawana Road, Mandi Extn, Opp. Axis Bank, Narela, Delhi – 110040 contact No:[protected] dated 27th Dec 2014. This is the ticket no N[protected]. How much time does it takes to replace the display? I dont think so it takes more than 1 week. You guys have kept my cell phone for more than 30 days and its enough time to fix it I have been calling them everyday and the phone is always engaged and not picked by any one. I have faced lots of problem due to this and no any alternative option will be provided by them.

Dear Micromax Team and Consumers' Best wishes for the New Year and your new ventures. While wishing you on the New Year, however, I do regret becoming your customer by purchasing the Micromax-Unite-2 phone (A-106), which has caught the fancy of the users recently. It was purchased on the recommendation of one of my old associate, on December 12-2014 and large scale volume mobile phone seller, who had innocently assured me that the phone worked really well and that his customers, who had purchased this particular model, had reported no problems—major or minor…. To my surprise, the touch screen was not as responsive, and the return button (the back arrow) did not worked some times. The trustworthy Mobile seller assured me that it was not a big issue and the handset was quite ok. We adjusted ourselves to the new handset and one fine day, in the second week of January 2015 it lost connection with the memory card and beeped, 'do you wish to change the default write-disk'. Whatever I did, to accept the new default write-disk or not, it kept beeping and I had to remove the SD card to sleep, without the annoying sound of cell phone beeping …. This was just the start of the problems and a chain of events… The usually helpful mobile-phone-seller, suggested that the phone should be scanned for a VIRUS. He scanned it, found no virus and suggested further that the SD card be formatted to remove all possibilities of a VIRUS, which the anti-virus could have missed… The same was done, the SD card formatted thoroughly, twice, using one android phone and the other Symbian phone. Just in case the phone was infected also, the Dealer Suggested, the hand-set should be formatted also and restored to factory data reset… The same was done and the phone was returned the same evening, with an honest and trustworthy assurance that the hand-set would work fine…. It was not the intention of the hand-set…. After two three days of factory data resetting, formatting of data card and feeling helpless again, the dealer suggested that the hand-set be presented to the MicroMax Service Centre, for necessary repairs, even as the same had not been purchased a month ago…. The hand set was presented to the Uni-Tech Computerised Mobile Service Centre—the official Micromax Bathinda Service providers and it was assured that the same would be returned to us, with all the necessary repairs in four days. The appointed day never arrived and on January 27th, a visit to the service centre revealed that the hand-set was yet to receive the attention it required. The "Extremely cordial-and-warm" gentleman pointed out bluntly that the hand-set was yet to be repaired, the touch screen had manufacturing defects—(the needed spare parts have been ordered) and was not sure about what was wrong with the memory card slot. He had no idea whether it was problem of the mishandling, software, VIRUS or the SD card itself had lived its life…. He was "clear-and-sharp" to state that the phone would be repaired in four to five days and was absolutely sure and certain that they could give "no specific date" by the time the hand-set could be repaired. It was his "absolute-honesty" that the specific-date, by which the phone could be repaired, could not be given even in the next month or even beyond and that I will have to visit (not call and inquire on phone) to check the status of the phone…. And I was wrong when I thought that we lived in 21st century where everyone was busy and we all were doing business to the best of our abilities… Lo and Behold….the Micromax has a backend team, which calls the customers about the resolution of their problems and I received the same "courtesy-call" from Landline-+[protected] at 04.54.33 Pm, the same day, January 27, 2015. The caller said, "I have called to inquire whether you have received the handset after due repairs or not?" To my answer that I had not received the hand-set and wanted to complain further and If he could please guide me….He very politely-and-bluntly----refused…. I kept wondering, if a tele-caller was not authorized to register my complaint, what is the fun appointing him and calling a large number of already disappointed and irritated customers. Dear Micromax Team, I had high aspirations from the "Make In India" dream of the PM and had hoped that companies like you would ask your suppliers to at-least start assembling hand-sets in India, if not altogether make-in-India. I regret that I became your customer, a small one, and suffered financial losses as well as metal agony. But I am fully content that by sharing my bad-experience with others and particularly people who wish to be Micromax consumers—I can prevent them from being associated with Micromax—so that they learn from my mistake. Wish you good luck and a gift of my spoiled A-106. Regards Pushpesh Kumar HN-322, Housefed Colony Dabwali Road, Bathinda 151001 [protected]

Hi, This is Suman Roy, have purchase a Micromax A114, Canvas 2.2 on 21 june 2014 and the set's touch screen sparked during the charging on 17 oct 2014. we have submitted it with service centre on 21 oct 2014 and after repair I got back it on 23rd Dec-2014. Again after smoothly use the set switched off automatically on 20 jan 2015 and which was on same days submitted with service center. But till today I don't got back it. Please suggest me what can I do Why I invested 9350 for the set?For service center or for personal use. Also noted I have send a mail in the month of dec for extending its warranty period and for this i have never get any responce.

Hello sir, I have micromax canvas 4(A210). When i restart my phone every time after the start mobiile i have one notification is that "Congratulation Your device Register for warrenty period" and also cut every time my balance for that notification.. My Phone is not in Warrenty Period.. its out of warrenty... so why every time this notification are arrived and cut charges for that notification.. Give Me Solution of above Problem..

My Canvas colors A120 is only 6 month use. By that many problem occurs in my Phone i don't know even after repairing In service centre. this problem is still happening. Touch problem, Working slow, all the time hang, even front camera is not working well

My A106 micromax stopped working and i had given it to the service center of M/S VASHI SERVICES Thane west - 400602 dated 22nd Dec 2014. This is the ticket no W[protected] This is the complaint no MMX[protected] I dont want to hear keep patience and we are doing it. Patience is already over now How much time does it takes to replace a motherboard? I dont think so it takes more than 3 hours. You guys have kept my cell phone for more than 45 days and its enough time to fix it I have been calling them everyday and the phone is always engaged.I have been noticing this since 3 weeks and been trying every 5 mins for continously 3 weeks. But my call was never connected When they come to office they keep their receiver aside so that we can't contact them. This is really annoying.These are the contact no[protected] / 25444300

Dear sir, I m user of micromax A121 Elenza 2 Smart phone, purchase date 25/06/2014 & M_IMEI1 :- [protected] & M_ IMEI2 :- [protected], I m suffering for charging problem with this, I already visit two times at Dewas M.P. Your authorised service care whatever service person do with phone I don't know & they say to me now this charging problem will not be come in future but same two times my phone getting same problem I told service head at your authorise service center kindly replace charger connector he told me we have availability of spare parts of phone as well as he said if you want to replace with new charging connection point of smart phone so you have to leave your phone min 15 & max. 30 days to service center also he not providing me standby any other smart phone for I continue to use micromax mobile service I have only one A121 Elenza 2 Smart phone n my all moblie banking all my online work all my office colleague works will be effected with this problem. Kindly do need full for ASAP Ajay Palashya Cell No:- [protected] Email :- palashya.[protected]@gmail.com O/O TDM BSNL DEWAS CC to Consumers rights welfare

Dear Sir, I am Mandip.I submitted my Micromax Canvas Knight A350, 11 days ago and still haven't heard from the customer care.I am being told by customer care that it will take 40-60 by the company and that my handset has been submitted in the company. My handset was a scratch less 7 months old set .First I started facing extreme over heating issues from day 1, then it kept on restarting for hours and finally the touch screen stopped responding.Spending 20, 000 on such a premium looking product, and working only 7 months is not at all justified.Kindly replace the set or get it fixed at the earliest. My job sheet id is N[protected]. Shop no f-109, RDC, Raj Nagar, Gaziabad, Uttar Pradesh

canvas4A210, IMEI/ESN no.[protected]/[protected], model code. SERMOB0299, in warranty, my mobile hand set problem was power does not switch on & hand set was hang, my mobile deposit in your service center on 11-12-14, & today he (service center) told me my mobile does not dispatch by company,

Hi, I have given my Micromax A117 mobile for service 3 months back. Micromax Jobsheet ID: S[protected] Micromax is not giving me back repaired mobile or my money rupees 13720/-. I would request you to help me to get either equivalent price mobile phone (A350) or Rs. 13720/-. Pls. help!!! rgds ravneet

Dear customer care Namaste Your Service centre deposited my mobile (Canvas gold A300) on 22 Jan 15 against job sheet no-N[protected] at Ramesh nagar Delhi-15 (Tele[protected]..for weak or no network in both the SIMs and confirmed that it was RF cable fault which will take minimum one weak+ ..and to my surprise... to day itself (27 Jan 15) I got a call from centre to collect the same after repair..but on receiving to my shock It was confirmed by me and the staff that the problem status was same and there was no change which the service centre agreed (as it was cross checked in other device) On this service centre advised me to deposit it again by saying that its MOTHER BOARD may have the problem and the staff there SAYING THIS VERY COFIDENTELY ... and made me to deposit the device again ..against job sheet no-N[protected] today (27 Jan 15)...I just wanted to know that why at the first place it was not checked thoroughly before handing over to me by calling and wasting my valuable time..Now I am told that It will take minimum two weeks or more... It is my request to the authorities that don'nt try to make me feel that I have purchased the device of a bad company and try to resolve the issue at the earliest as I belong to a very renowned company where every body has imported device but I followed Narender modi to buy Indian product...so Pls dont let my belief loose in indian product. Thanx and waiting for your positive response soon--HK Sharma-Mobile-[protected]

i have lost my micromax a58 at amritsar railway station... M IMEI 1- [protected] S IMEI 2- [protected] EAN no.:[protected] S/N: V[protected] sold by- supersaver E-commerce private limited prathamesh complex, building no. H, opp. vatika restaurant mumbai- nasik highway no.3, bhiwandi by- pass road bhiwandi - 421302 maharashtra, India Can you please help me in tracking my phone. & Please Inform me To My New Mobile No. [protected] email address- [protected]@gmail.com

Sir/Madam, I would like to inform you that Micromax CANVAS 2.2 (A114) mobile phone, which I purchased from online via. flipkart have too many problems. Initially, within 3 months its on/off switch was damaged, after complaining in service station my mobile was replaced & a new mobile was given to me. But, another problem was found that, its camera was not working. Again via, service station, they replaced the camera then also it is not working. And, finally it has been send to main service station. You can refer to complain No. W[protected] that is on 27th NOVEMBER 2014 & W[protected] that is on 20 JAN 2015. So, now you will now I have spend more than 3 months. I will be very thankful, If you do it so. Please go through the bill attached here with. Regards, Monika Shankhpal. Phone No. [protected].

I am to refer to my earlier mail dated 09.12.2014 on the same issue and to state that my problem regarding repair of my funbook has been resolved atlast and i got my funbook finally. May thanks for this but as regard the extension of warranty period, i have not received either any e-mail or communication from Micromax till now. My funbook was under warranty since than I submitted it to Service centre. The period of my warranty during this problematic period ( 15.07.2014 to till the expiry of my one year period )should also be extended . Sir please look into this matter also and please extend my warranty for this much of period Regards Sanjiv Kohli > (Gazatted Officer) > Central Govt. of India > Resi:- > H.NO.40-C, > Pocket-F, GTB Enclave, > Delhi-110093, INDIA > mob: [protected] > email: kohli.[protected]@rediffmail.com