Micromax Informatics Complaints & Reviews

I purchased led tv (Micromax led 43a7200 mhd. Sr. No. [protected]) from star mobitel ltd, south extension, new delhi on 03.07.2016 with 3 years warranty. Now i am facing following problems with tv-
1. Both hdmi ports are not working and hence i am not able to see hd channels.
2. Tv is taking some time to start when it is switched on.

I have original bill of this tv and payment receipt. I raised complaint with micromax customercare but they are not giving me warranty. They say it was not registered for extended warranty. This is not my fault. I purchased tv with 3 years warranty which is written on bill. Micromax is cheating customers by giving false promises. Do not buy this tv. Service is very very poor.

Devesh
[protected]

Purchased ac from flipkart last year.. After all services this year it stopped working. Raised a complaint on 19th june bt no early response from ur team. Since my ac is under warranty still the technician came after a week nd took 3700rs.. V asked them for it bt they made false nd fake replies.. The ac worked for n hour nd again stopped yesterday nd then again called technician they didn't found the solution nd at last back stepped.. Now what to do wth this kind of service from ur technicians nd ur team.. Left us wth open nd faulty ac.. No support from ur side at all.. Pathetic work, uneducated nd unexperienced technicians.. Fraud company...

Missed my mobile in chennai city bus travelling on 17.06.2019. I have got a new sim and loaded in new mobile. My whatsapp is still in my old mobile

The mobile handset details are:
Q4002 bharat 4 (1gb+8gb) micromax : m-mobile [protected] rate rs.3571.43
Purchased from poorvika mobiles private limited, chennai-600118.
Serial no. Of invoice:gst/mrn/2159 date of invoice 19.05.2019

Mobile no.[protected]

Bought a new Micromax ac about 1 month ago from Flipkart ...it is not working properly...lodged a complain to its service center on 14/06/19...they said that your complaint will be attended within 24 to 48 hours...today is 20/06/19...nobody has yet ecome to attend it...after hours of efforts I get to talk to customer care people...they are unable to give any proper explanation...
I bought this ac to use it in summer but couldn't use it the entire season...feels like cheated.
Worst after sale service ever experienced.
Complaint ref no. JHK[protected]

Dear Team,

Sep 2018 I purchased a Micromax Q402 ultra. From the next day onwards its started showing complaints. Screen Lock was not working properly, Simply out going calls going. Automatically applications working. In pocket the mobile Torch switching ON & Simply beaming hang on. Then I adjusted & used the mobile up to Dec 2018. In Dec the screen became totally blank. On that time I given in four service center for repair. They updated & Re-stored my phone & given back.

Two days it worked normally after that again started same complaints. I cannot always go to your service center. So I again used in an adjustment. But day by day complaints increased. In the phone will became hang then I need to remove the battery & re-insert only the mobile was working. Same old complaints also was their. Last month the mobile became totally dead & I given it to service center. This is the worst mobile I ever used in my life.

Now itself I didn't got my mobile back after repairing. Job Sheet No:[protected]R. Service Center given me a stand by mobile for using. The service center people supported me well. I thing its a product complaint. Now I like to upgrade my mobile. I don't want this same model again. I need an upgraded one. Expecting your support in this. Hoping a positive replay from your side.

Regards
Akhil

Dear sir, micromax AC customer care ka itna bura hall hai ki, pichle 3 din se hamara AC kharab hai aur kam se kam call center par 3 dino mein 40 se jyada call kar chuke hai, call receive to hoti hai but customer executive se 20-20 minute wait karne ke baad bhi baat nhi hoti hai, pata nhi customer care kitna busy hai, phir hamne online complaint 2 times kari, jiske ticket no.48822 & 72290 hain.but till date no one is contact to me for complaint attend.please look into this matter, and solve urgently...micromax ki jin mail id par complaint kari hain vo ye hain...ce.[protected]@micromaxinfo.com, ce.[protected]@micromaxinfo.com, [protected]@micromaxinfo.com & [protected]@micromaxinfo.com
MK WALIA
#[protected], [protected]
[protected]@yahoo.co.in

I bought micromax air conditioner on june 2018, it's not working due to coil failure, i already raised complaints to micromax customer support, it's under warranty, micromax technician not take care of this, they don't reply, micromax worst customer service, i[censored] didn't take care of this, i'll go consumer court and file complaint, resolve my problem asap...
My customer id: [protected]

Our tv micromax 50inches screen with left dateline with red colour in display while watching tv it seems from some days kindly take compliments and salve my problem i am purchase in our city at mohan enterprises we are in sompeta i purchase my tv with guarantee my guarantee period now in live please do service my tv as early as possible i think that your crevice is genuine

While making on my led tv. Nothing is visible on the display, but after 2minutes audio can be heard properly. Display is not working but audio is working.
While making on my led tv, nothing is visible on the display, but after 2 minutes audio can be heard properly. Display is not working but audio is working properly.
Model name.-micromax led tv, 50canvas_s, 49"diagnal

Dear sir
My micromax q392 mobile is stolen & i want to block this mobile another person not used wrongly of imei 1 no [protected] & imei 2 no [protected] please block this mobile set
My mail i'd [protected]@gmail.com
My mobile no =[protected] & [protected]
Thanks regards
Manjunatha swamy

Micromax q392 mobile is stolen please block

This is regarding the purchase of micromax 1.5 ton 3 star bee rating 2018 inverter ac - white, this ac was purchased on 27-may-2018. I am writing to bring to your attention a serious issue which i had faced during recent paid ac service provided by micromax. Since i was facing the issue of no cooling in ac, your ac service resource told me that there is no gas present by checking it without the use of any pressure measuring tool. It felt to me that i am getting service from a local town shop. There was no cleaning done which they ideally should have cleaned everything related to ac (Please correct me if i am wrong as i have seen normal ac service charge include cleaning and inspection of ac. May i expect a resolution of my complaint with professional approach as i could never have imagined that a company like micromax will cause me this trouble. However i believe that micromax is committed to provide best services to its customers.

I have logged a complaint for my micromax led tv on 15th may. Still i am waiting for the sercvicing team to rectify the issue and slove my problem but till date i am just moving rpind and round as if i am begging in front of them. Ridicules experience i had. Call centre team and servicing team is very rude. Is there any responsible person whom i can contact or who can solve my problem.

Sir/Madam,
I have a mobile "Micromax nitro E311". This mobile has ON/Off issue and a message display "unfortunately app centre has working stopped". For this issue I contacted your service centre at AKS Care, D-1/C/001, Sec-C LDA Colony, Kanpur Road, Krishna Nagar, Lucknow-226012. Your engineer diagnosis and observe problem in main FPC and software update . At that time, both items are replaced @Rs.1745. But next day same problem is arise, it means problem arise from software side not hardware.i have strong objection in this matter.
SO, I requested that please go through the subject as early as possible.
With regards
B.L.Meena
[protected]
[protected]@gmail.com

Dear sir

I have a 42 inch micromax tv which is under warranty. There was some screen snag/malfunction for which i registered a complaint at micromax customer care on 30/03/2019 (Vide ref. No. :del[protected]).

Technician visited my place, checked the tv and told me that the screen needs to be replaced. Now during this 50 days, i have made multiple calls at the service centre and have visited there personally twice, but each time i am being told that the screen is dispatched from the company and is in transit.

How can it take more than a month for the screen to reach this place for that sake from anywhere from the world. When i visited the centre i was proposed to replace/exchange my faulty tv for a new larger sized videocon tv at a very reasonable price, for which i straight away refused.

Now when i contacted the customer care care centre i am told that the complaint was closed on that day only. Its been nearly 2months now and the tv is still not rectified.

Dr chetan rijhwani.
[protected]
[protected]

Am a. Venkateshwarlu i have purchased x512micromax mobile invoice number: si/krm2/3361 on 17/10/2018 at "lot" (Mobile shop h-no-3-1-404, christian colony, near court area, beside hdfc bank, karimnagar-505001)
My mobile keypad has been not working since one month i have twice visited your mobile service centre (Swetha communications karimnagar on 08/05/2019 receipt no 2295) they had charged 300 rupees but there is not improvement in mobile so it time for you to take the action and sot out the problem either by replacing the mobile by the other one or refunding it. As we have the validity of 1 year. So sot out the problem as fast as you can.

Not doing installation for my tv and amazon not cancelling and saying this is not technical issue. Did i buy tv to keep it packed? It has been 12 days and no one is responding.
They are fooling customers by giving me invalid mobile numbers (3 times, they did the same thing to me).
I have sent multiple emails, did cal customer care & there is no response either installation is not being done.

Installation request number: anp[protected]

Dear sir/mam,


I am the badly hurtled customer of micromax.

I bought a 50inch led of micromax, assuming the good brand value and quality, but end up with disappointment. This led cost me 30, 000 rs and its not even complete 3 yrs and its display is not working properly. When i complained at customer care and after analyzing the technical problem they said, its panel need to replace, but as i have not opted the extended warranty this wont be replaced, also when i bought the product, someone came from the micromax and did the installation, but now they are saying we haven’t done the installation as well.

I checked with the dealer and he said the installation was done by the micromax team and now i have to connect with them only.

Please try to understand i have paid 30, 000 rs from my pocket and its hardly 2.6 yrs and this product is not working properly. It’s a very big amount which i paid and not getting any help from your team. I have attached the all required documents. Please look into this matter and help me. It’s a request.

Model no.: 50c7550mhd

Serial no.: 00103b[protected]

Addition to this today i got came to know the cost of the panel is 26986, which is also not available at this moment.

So over all i paid 30, 000 rs for this led which only worked for 2.6 yrs and again i have to pay 26, 986 rs to get it repair. So total cost will be 56, 986/- rs.

I am really feeling cheated by the micromax.


Can anyone help me on this??

Dear Sir/Mam,

I am the badly hurtled customer of MICROMAX.

I bought a 50inch LED of Micromax, assuming the good brand value and quality, but end up with disappointment. This LED cost me 30, 000 Rs and its not even complete 3 yrs and its display is not working properly. When I complained at customer care and after analyzing the technical problem they said, its panel need to replace, but as I have not opted the extended warranty this wont be replaced, also when I bought the product, someone came from the MICROMAX and did the installation, but now they are saying we haven’t done the installation as well.

I checked with the dealer and he said the installation was done by the MICROMAX team and now I have to connect with them only.

Please try to understand I have paid 30, 000 Rs from my pocket and its hardly 2.6 Yrs and this product is not working properly. It’s a very big amount which I paid and not getting any help from your team. I have attached the all required documents. Please look into this matter and help me. It’s a request.

Model No.: 50C7550MHD

Serial No.: 00103B[protected]

Thanks & Regards

Ajeet Patel

0-[protected]

Jabalpur M.P.

Dear micromax care,

Any updates on my complaint??

Pl respond i am chasing for this since 23 march 2019 - one month has completed without my tv (My tv is holding with micromax care repai center since 23rd march 2019)??

Also can you let me know in evry 20 days you guys just change my complaint ref. No (Original ref. No is har[protected] dated 22 march 2019, this is still open, then new ref. No alloted on 23 march 2019 (Ref. No. Har[protected] then again new complaint ref. Number alloted on 18th april 2019 with ref. No. Har[protected] - can i ask if any specific reason for doing this waste-ful activity??

Pl do the needful - its very disappointing that its been over 30 days but my tv still has not returned from micromax care center (Faridabad)??

Thanks, amit nagar
M - [protected]

I registered complaint about display of micromax canvas led on 14/3/19. Technician visited and after checking told that motherboard to be replace. And he file requirements for that parts but it's around 45 days i not got that part so my tv led makes proper display. Repeated calling to customer care they just telling your request under process. My led under warranty and details of my complain registered with micromax is —
Ref no. Utp[protected]
Mob. No. [protected]
Geetesh pandya
O 603, oxyhomez
Bhi pura loni tilla mor road
Loni, ghaziabad up. Pin 201102