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Mivi Complaints & Reviews

www.mivi.in
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Updated: Nov 4, 2025
Complaints 578
Resolved
29
Unresolved
549
Bad 😕 It seems that Mivi has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.
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Mivi reviews & complaints page 13

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O
Om2537
from Surat, Gujarat
May 11, 2022
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Hi . I am om. I have purchased mivi duopods m80 last year but it stoped working properly so I filed a service issue.Firstly They arranged a courier service of my product to access the parcel. Then after I gave my product courier boy and waited to reach the product. But the courier company smartr logistics lost my product and after 1.5 month my product reached to mivi and as of now it is 4 month completed but no update of my product come to me. I have filed service in January 2022.
When I mail them they gave answer me to 7 or 10 days later and always their answer was not satisfying or resolving my issue.
Please take action on this company and get me back my product.
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    R
    Rohit Magar
    May 10, 2022
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    I bought earbuds around 6 months ago that worked properly for only one day, & after that, because of a charging issue that is not working, I am struggling with the MIVI since last 5 for replacement or repair. They do not even give a reply on mail on time.

    Ordere I'd R[protected]

    Name of the Product and Color: mivi DualPods A25 black

    Date of purchase:[protected]

    The exact issue with the product: airbirds not working
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      A
      amanvishwakarma
      from Thane, Maharashtra
      May 9, 2022
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      Address: Plot No, 29, Rd Number 76, Jubilee Hills, Hyderabad, Telangana 500033
      Website: mivi.in

      I bought 3 earphone none of them is working well and 2 of them is completely not working. I given 2 mivi earphone for repair at mivi, and they sent back only one earphone after a month and they don't even pick up the phone when ever I'm trying to call. I bought 3 earphone none of them is working well.
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        T
        Tahir773384
        May 9, 2022
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        Address: Plot No, 29, Rd Number 76, Jubilee Hills, Hyderabad, Telangana 500033

        I had purchased Mivi Duopods F30 on 11th of March From Flipkart and it's have 1 year warranty but after a months my Duopods is not working properly I had mailed to the mivi customer care email id on 14 april and they replied me in 25th of April and on 28th they registered a return pickup with smartr xpress I don't know this courier service is there or not I had wait for the return pickup but it's now been 10 days mivi customer care is telling that we will pick it up in next 24 hours from last days they are telling same. My order I'd is OD[protected] they are not replacing my product and not responding properly I am using a faulty products of mivi F30. I am attaching their mails also and they are only delaying.
        +4 photos
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          Taru 776
          from Gorakhpur, Uttar Pradesh
          May 7, 2022
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          I am purchase my mivi duopods M20 on 5 may 2021 but after 8-9 months I am facing problem in my duopods of right duopods battery backup.My right duopods battery backup was max. 10-15 min. And I claimed warranty for resolving the issue and parcel my duopods to mivi support on 15 April 2022 and mivi mailed me that we found and resolved your issue and delvered to me on 5 may 2022 on last date of warranty but after full charging my duopods I was checked that my issue was not solved and send back to me and Today it was out of warranty
          My Token no. Is 1277356
          +1 photos
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            N
            Nikhil Chaubey
            May 5, 2022
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            I claimed warranty for my duopods and it is delivered to service centre but I don't Have any update on how much time it will take to get back delivered to me.
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              N
              ni53ikhil
              Apr 21, 2022
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              Website: www.support.mivi.in

              Thank you for the taking action after I first complaint mivi contact me and said that they will arrange the pickup within 48 hours on 15 April, I got shipping label from my side I kept the product ready but no pickup person ever contact me till today that is 21 april
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                R
                Ramana Arigela
                from Amalapuram, Andhra Pradesh
                Apr 19, 2022
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                I ordered one sound bar in mivi website.after payment completed they give order number Order number: A[protected]
                I ordered 1 week back still not shipped. Their customer service not responding anything
                +1 photos
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                  S
                  Suveg Nimje
                  Apr 19, 2022
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                  Order Number: A[protected]

                  I bought a mivi collar flash 10-15 days ago on official site of mivi.in and after receiving the product the product is not working properly it's mic is not working so I mailed the support team to return my mivi collar flash and they raised a ticket for it but I haven't get any update after that. After call to support they don't even recieve the call. I again mailed them to know the status regarding the return process but still they haven't replied me back.

                  Please help me to return my product and help me to get back my money.

                  Thanks and regards,
                  Suveg Nimje
                  +2 photos
                  Apr 19, 2022
                  Updated by Suveg Nimje                   My issue haven't resolved then how it is marked as resolved??
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                    D
                    divyam950
                    from Pondicherry, Puducherry
                    Apr 15, 2022
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                    -from last 10 days
                    -Left ear piece is not responding as well as not working well
                    -request for refund
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                      N
                      ni53ikhil
                      Apr 14, 2022
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                      Website: support.mivi.in

                      I order a mivi neckband month ago and after month the neckband not working properly .
                      I contact to mivi support they just said that they will ready to replace but no delivery man contact me they just tell we will work on the complainant but they taking lot much time it's about a month pass but no one contacted me
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                        P
                        Priya Bhagoriya
                        Apr 13, 2022
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                        I have raised an incident for earphones on February 6, 2022 and chasing them since then still they haven't resolved my issue. I tried reaching them on call, Instagram but they don't reply. I have sent them more than 10 mails but still they are not supporting me with anything.
                        They picked up my product from home since then no update has been shared regarding that.
                        The only reply i receive from their end on mail occasionally is:
                        Dear Priya Bhagoriya,
                        Thank you for contacting MiVi support,

                        We are extremely sorry for Inconvenience caused you

                        We understand under situation, we will cross check with concern department and resolve the issue at the earliest.
                        +6 photos
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                          S
                          Sunny Raja1989
                          from NOIDA, Uttar Pradesh
                          Apr 13, 2022
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                          Address: 1st Floor, Plot No 29, Road No 76, Jubilee Hills, Telangana, Hyderabad 500033

                          Bought a speaker few months back. It is under warranty. Complaint raised 1 months back. company is not responding
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                            vai.bho
                            from Aurangabad, Maharashtra
                            Apr 12, 2022
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                            Address: PLOT NO. 21, SY NO.1/1, HARDWARE PARK, RAVIRYALA VILLAGE, MAHESHWARAM MANDAL, RANGAREDDY, 500005

                            Hello Team,
                            On 3rd October, 2021, I bought MIVI Collar Classic Bluetooth Earphones from Flipkart.com under 1 year warranty policy. Within 7 days I asked for replacement as the product was of inferior quality with one speaker not working properly.
                            On 28th December, 2021, I again had a complaint regarding the inferior product quality. They replaced it again under warranty issue.
                            Now since last week I'm trying to reach to them and complain aginst the product quality and for warranty claims. But they aren't answering me via emails or calls. I'm tired conncting and asking for replacement but they didn't replied yet.
                            So I'm complaining against MIVI for selling the inferior products and I want double compensation of the product price.
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                              A
                              Aksa02
                              Apr 9, 2022
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                              Purchased duopods f30 wireless earphones from flipkart. It's right bud is not working. It's like more than 3 e-mail and 3 forms I'm filling up to claim my warranty, not received any response from the product company.
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                                kartik jadav
                                Apr 9, 2022
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                                Address: 21 harware park raviryala Hyderabad
                                Website: Mivi.in

                                I buy mivi collar flash neckband it is stopped working and 1 month over now i claimed warranty but company is not solving it too much delaying
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                                  Rishabhchawla98
                                  from Bhiwani, Haryana
                                  Apr 9, 2022
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                                  Worst service I have ever seen. I sent my product to them on 16th February for repair. They have received my product on 19th February. They sent a mail to me that your product has sent to testing team. This is a process of 7-14 days but it's almost 2 months. They can't give me any other information about my product. If I am trying to call them my call takes almost 30 minutes to connect with them. They said on call that soon you will receive information about the product but can't recieve any information.
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                                    R
                                    Ria028
                                    Apr 8, 2022
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                                    Address: Seminole Electronics Pvt Ltd. 1st Floor, Plot No 29, Road No 76, Jubilee Hills, Telangana, Hyderabad 500033

                                    I'm worried for my product I sent it on 21st march and still haven't got it. when I email them they just keep on repeating the same line that is we have sent it to technical check we will update you that's all... I want my product back asap
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                                      12_Debjeet Marik
                                      Apr 8, 2022
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                                      Website: www.mivi.in

                                      For two months I have been trying to get a replacement/repair for a headphone, but they are continuously delaying the process saying that it's under testing.

                                      the previous week I have contacted them but they are saying it's still under testing I'm attaching the invoice for the product
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                                        A
                                        Aseem Bhube
                                        Apr 8, 2022
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                                        It's almost more than a month and there is no response from [protected]@mivi.in of my faulty product replacement which is not yet initiated and no update is provided. May I know the reason behind the delay. Below I'm attaching the shipping label through which the faulty product was delivered at your address for replacement.Request to solve the query as early as possible.
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