Nokia Asha A311 — 2 days old phone no backup | |||
Dear Sir, I bought a new nokia Asha 311 mobile phone on[protected] from universal mobile store Bangalore. But The phone which i bought had a battery back up issue. I was getting ony 5-6 hours back up on my newly purchased phone. Without using data or any application. I purchased DOA set. when i contacted nokia service centre they are saying it will be checked and serviced. As it is a doa i must get a replacement of the same phone not repair. They are not ready to accept any of my concerns. this is not the way of service provuding. i am looking for justice.. Was this information helpful? | |||
 3 Comments | |||
Comments
Hi,
Sorry to hear about your experience. Please write to us on [protected]@ovi.com and provide us with the following details
1. Contact Number
2. Your Location
3. Device IMEI number.
We will have someone from the team connect with you. Please mention your name on subject and add your contact in the email.
Do include the complaint link in order to speed up the process.
Regards,
Team Nokia India.
Locating a Nokia Care Centre (NCC) is very Easy !
SMS “NCC<space><City Name>” & send it to 55555, within few seconds you will receive the list of NCCs in that city.
Sorry to hear about your experience. Please write to us on [protected]@ovi.com and provide us with the following details
1. Contact Number
2. Your Location
3. Device IMEI number.
We will have someone from the team connect with you. Please mention your name on subject and add your contact in the email.
Do include the complaint link in order to speed up the process.
Regards,
Team Nokia India.
Locating a Nokia Care Centre (NCC) is very Easy !
SMS “NCC<space><City Name>” & send it to 55555, within few seconds you will receive the list of NCCs in that city.
Hi
Firstly I have return the mail for battery Back up. But now after a softer ware update from Nokia care I found there are dead pixels on my lcd.
This phone have some series hard ware issue and I want a replacement nothing else.
Now I feel that It was a blunder mistake i did that I purchased a Nokia smart phone.
I don't understand that why a brand like Nokia having such like a customer support.
So many controversies I am going through for a 6, 500 phn.
Now I feel I could go for some local brand in which I could avail better service.
Abin
[protected]
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Firstly I have return the mail for battery Back up. But now after a softer ware update from Nokia care I found there are dead pixels on my lcd.
This phone have some series hard ware issue and I want a replacement nothing else.
Now I feel that It was a blunder mistake i did that I purchased a Nokia smart phone.
I don't understand that why a brand like Nokia having such like a customer support.
So many controversies I am going through for a 6, 500 phn.
Now I feel I could go for some local brand in which I could avail better service.
Abin
[protected]
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Nokia — Unsubscribe phone back up
Dear sir, I had already subscribed PHONE BACKUP SERVICE. Now I want to unsubscribe it.I send SMS o[censored]NSUB at 58989 MANY TIMES But I receive no confirmation SMS. EVERY MONTH 30 RS. LESS IN MY BALANCE.
PLZ SIR DO SOMETHING urgently. HOW CAN I DEACTIVATE THE PHONE BACKUP SERVICE??