Nokia India Complaints & Reviews

I have sent so money message regarding of my winning from Nokia award company UK, but I don't know why they are not deliver my Prize?

Block IMEI Number and Kindly trace the mobile
company name: NOKIA
model: 500
IMEI No: [protected]
kindly look into the matter.

dear sir ,
i am rupam from patna. i have purchase nokia -c6-01 mobil handset.and there had some software problem and handset problem.i will be given my hanset in nokia care in patna dakbanlow choraha .and they replace the phone from nokia company .and after again there has software problem in new handset mobil.i will be again given my set in nokia care patna dakbanglow choraha.and they said some argument again and again .so i went 6 to 7 times in all nokia care in patna.so please you do to some action in nokia care .and they take 500 rs from me for warranty increase.
so please help me what shall i do next.

thanks nad regrads
rupam

MY NOKIA MOBILE MODEL 2220 GRAPHITE WITH IMEI NO. [protected] WAS MISSED.
PLS ARRANGE TO FIND OUT THE SAME

Dear Sir,

1. Why Nokia is falling. - I have a C3 handset. I was able to install couple of applications like games, free dictionery, free Browser from getjar.com site
as it was.

Now I just updated the phone software the version is { V08.71 15-11-11 RM-614 (c) Nokia } nothing is getting installed. So cute - bad to worse.


2. Over and above I just downloaded the latest PC suit version 3.6.36.0 89.5MB installer. It is not getting installed and it says "windows authentication certificate not found". Working as a Microsoft agent. Good, keep it up to get lost in the competition. Samsung has already overtaken you.

I HAVE NOKIA 6235 CDMA , MOBILE HAVE OWN ESN NO BUT NOW RELIANCE WANT TO KNOW RSN NO OF IT
NOKIA NOT PROVIDE RSN NO FOR THIS MOIBLE I M PROVIDE THEM ESN NO WITH CODE NOW WHAT WILL I DO?

ESN- 037/06287117
CODE-0523815IN275D
ESN HEX - 255FEF0D


TELL ME ON MY EMAIL ID - [protected]@yahoo.com

sir, my name is MIHIRKUMAR RAJESHBHAI PATEL of ankleshwar and my queries are as follows- i have received a mail that i was the winner of 1,000,000,00 gbp and a nokia mobail , and the agent is also present in delhi coming from u.k. and he directed me that to open an online rbi account to transfer the amount. i also received mail from rbi new delhi to open the account. so i open the account, a/c no.[protected] and pin code - kTYAH/=/?V. this is the account i received from the rbi mail. my question is that is this account is true or not. if this account is true then why i cannot transfer the fund to other account. i have received the account balance – 8,69,75,557.41.but it cannot be transfer the amount when i try so please give me the procedure to solve my problem.my email address is mihir.[protected]@gmail.com and phone no. is [protected]. please reply me through my cell phone number or email id. thanks you

fault in sysytem

I bought Nokia C6 handset last year April, but from next two months onwards there were some problems (touch pad stopped working; slider doesn’t work properly, Alarm issues etc). I gave the phone to Nokia service Center; they repaired it and gave me back. Again the same story in less than a month. I have given the phone to Nokia Service Center 8 TIMES FOR REPAIRING, have called their service center for the replacement of defective device more than 20 times and have written them more than 10 mails till now, but nothing, they would not replace the defective. Two weeks before again they repaired and again the mobile has stopped working. The mobile is still in warranty.

This new Nokia Lumia610 phone there no any option to download music,videos for general to in phone Internet like others Samsung,Nokia,HTC etc l have lots of problem to buy That phone @ when l buying that phone sellers can't say that types of demerits in phone he can't provide service to get amount Rs.12999
Requested sir..............................and I am wrong so sorry for that requested sir

I have purchased my Nokia C5-00 mobile in 2011 and recently I have installed MOBITRACKER software from OVI store.
On seeing my last month bill from Vodafone I have found that this software has been trying to send messages from my mobile to the destination numbers almost every consecutive hours.(Even though it is not getting delivered at the destination I am getting changed for these messages.)
Because of this my mobile bill went up by 4 time the usual amount.

I tried to uninstall the software but it is not allowing me to do so. Please help me to resolve this issue as soon as possible since I am getting charged by Vodafone for the messages.

Please find my details below.

1. Contact Number: [protected]
2. Your Location: IBM India Pvt Ltd, DLF IT Park, Ramapuram, Cehnnai,PIN:600089
3. Device IMEI number.353792/04/730157/2

verification of nokia serial no
Respected sir,
With reference to the subject cited above I would like to request you to kindly verify my battery serial No which is :[protected]T245A[protected]BL-5C Made in Veitnam) as i have bought it from Chhabra,Rajasthan With Nokia Handset Model No. X2 but i cannot see any Hologram on battery, so please kindly inform me about the product as soon as possible .
My Email id:- [protected]@gmail.com
your early action in the matter is highly solicited
Thanking you in advance
yours faithfully

permanent address

Jaheer hussain m,
2/369 north street,
panayanthur,
tittakudi(t.k),
cuddalore(d.t)
pin 606301


residential address
Jaheerhussain m
B.E.Civil Engineering
2ndyear
S.B.M.College of Enineering&Technology

Sir
i miss my mobilein my residential addressso please help&find&send that details at this mail-id:jaheerhussain.m.[protected]@gmail.com

my mobile:E72
colour:white
vodafone sim:[protected]
lost date:14/nov/2012
lost time:07:30 pm

Rspected sir
With reference my complain no 1-[protected] (activation of GPRS data offer for my Nokia device) , I want to state that myself anil soni and i buy a nokia cell phone from mathura,up dated 12 aug,2012 nokia gives me a free 4 mnth. gprs(500mb) offer with buying a new airtel sim , now after purchasing a new sim, they are not providing the offer, with many of e mail ,telephonic contacts and net chating with nokia customer care my problem is not solve.
Every time I am trying and nokia person give me a new date ,there E chat person commited and promise me that it will be resolve with in 5 days but now till 15 of nov.2012 ,there is no solution.it was my bad time that I choose Nokia.I think it is a fake offer to promote the sales of nokia phones.
Nokia e mail specialist always says that my issue is esclating to related department some time they said that issue is on last stage but after 3 month it is on first stage. I have also provided my IMEI no and other related information to nokia care during start.

regards
Anil Soni
[protected]
[protected]@yahoo.co.in

dear sir ,
i want puk code my mobile umber [protected]

sir,
I am a Nokia customer since 06/09/2011. I ought a nokia c6 IMEI No.- [protected] phone from my home town muzaffarpur bihar
soon within 8 months I got display problem in my phone, and so i went to nearest nokia care to get it checked.
They took my phone and told me that the display cord got cutand they have to send it out of state (New Delhi) to get it repaired because of lack of parts
on 12/05/2012 I got my phone back from nokia care


since then i was using it with comfort till a week ago when the same problem occured
since I am in bangalore right now so i went to nokia care nearest to me first in 3rd block jaynagar and then in banashankari 3rd stage
and both of them after inspecting the problem asked me for repair charge as 500 approx. and 2000 aprrox respectively even wehn my phone comes under warranty period (extended it after first servicing paying rs 499 on 12/05/2012)


please help me because you yourself are contradicting your services as you did it free of cost first time and charging at 2nd time with same circumstances and problem
I don't know what i have to do next and i seek help form you on this



thanks and regard
Mazhar
contact no.-[protected]

I am Kundan Kalaskar, Residing at Nagpur City. I have a Cellphone Model Nokia N8. Last year i have extended my mobile warranty for one year and i have paid the required amount of 1470, but those guys have not extended my cellphone warranty even after one year. Every time i had to come to nagpur for mobile repair because other nokia center will not accept it so every time i have to come to nagpur on that particular nokia center with bill and extended warranty receipt and they repair it, and even after telling twice or thrice them to update my warranty in system they dint even bother to do it.

As i was in Pune so i have to come all the way to nagpur just to repair it, my mobile is still with them they said that they will try to extend the warranty for one year or they will give my money 1470 back, but what about my travelling charges, my time, my leaves taken from office.

When i told them that i want to speak to your manager or owner they kept me waiting for hours and manager didn't even spoke to me, one other employee claiming that he is a manager spoken to me and he asked me to mail us regarding the issue and their superiors will revert me back. its been more than 8 days now but i haven't heard anything from them regarding the issue.

My cellphone is with them for repair and warranty has expired. Service Job Sheet No. : [protected]/121103/103

Therefore i want to log a complaint against Milaps Electronics (Nokia Care Center) 2nd floor, sanskruti sankul, zansi rani chowk, sita buldi, Nagpur. Contact number:[protected] /82 /83.

Respected sir,

I' ve lost my Nokia X3-02 pink (IMEI NO.- [protected])
on 22/10/2012 at 3:00 pm in , chennai.

Kindly search for the lost phones through your tracking device. Waiting for an abrupt response.

Thanking you,
prakash
email id - [protected]@gmail.com
contact no.- [protected]

Dear Sir,

I have purchased Nokia C5-05 on 25.05.12 vide emie no. [protected] from Satyam Telecom 2 N C Dutta Sarani, Kolkata-700001, vide Invoice No 110 after 15-20 days I have found touch problem on the device and report the same to Satyam Telecom,they have modify some setup and then the device is running. After 30 -35 days the device still showing the touch problem then I have gone to Nokia Service Center on Princep Street, Kolkata they upgrade Software and then the device is running. After Sept' 12, the device showing same touch problem on 19.10 12 I have have gone to Princep Street Nokia Service Centre they take the Device and give me a stand by device vide JOB No. 1019/18 and give me a Mobile No. [protected] to call after 8 days I can't understand why the device is making this problem.


I have received the device on 26.10.2012 after servicing the same. For that
time device was ok but after that I am still facing the same problem.
Therefore, on 27.10.2012 I have visited Princep Street Nokia Care and they
have told me to come on Tuesday 30.10.2012. I have visited on 30.10.2012 and
hand over the device to them vide Job Sheet No.[protected]/121030/41. I don't
know why that problem unable to solve by your Engineer and how much time it
will take please confirm it as early as possible.

They have given the information that you will give the answer with in 48 on 02.11.2012 but have have not call me. Again I have received a email from them on 07.11.2012 the same massage.

I don't know why that problem unable to solve by their Engineer and how much time it will take to solve this problem My Mobile Number [protected] still unusable from 30.10.2012 due to this problem.

I am really dishearten about this matter and becoming less confident about Nokia after Sales Service.

Please advice what to do from my end and necessary processes should I do.


Regards,
Jagadish Ghorui

Mobile :[protected]


Previous comunication with Nokia


-----Original Message-----
From: contactcentre.[protected]@nokia.com [mailto:contactcentre.[protected]@nokia.com]
Sent: Wednesday, November 07, 2012 2:58 PM
To: Jagadish Ghouri
Subject: Service Request No. is 1-[protected]

Dear Jagadish,


Thank you for e-mailing Nokia Care. The Service Request No. is 1-[protected]

This e-mail is in reference to the touch pad concern of your Nokia C5-05. We sincerely regret the inconvenience caused to you.

Please be assured that the matter would be looked into on a priority basis.

In response to your email , the case has already been forwarded to the concerned department. Our representative will contact you at the earliest.

Thanks & Regards,

Dewaker Bisht
E-mail Specialist - Nokia Care India

[THREAD ID:1-65OEXP2]
*--*--*--*--*--*--*--*--*--*--*--*--*



-----Original Message-----

From: [protected]@mani-group.com
Sent: 06/11/2012 01:50:51 PM
To: <contactcentre.[protected]@nokia.com>
Subject: RE: RE: The Service Request No. is 1-[protected]

Dear Jay Sharma,

I have not received any call or any email from your side as per your email
on 02.11.2012 and the matter is still pending.............................



Please advice what to do from my end and necessary processes should I do.

Regards,
Jagadish Ghorui





-----Original Message-----
From: contactcentre.[protected]@nokia.com [mailto:contactcentre.[protected]@nokia.com]
Sent: Friday, November 02, 2012 10:35 AM
To: Jagadish Ghouri
Subject: RE: RE: The Service Request No. is 1-[protected]

Dear Jagadish,

Thank you for e-mailing Nokia Care. The Service Request No. is 1-[protected]

This e-mail is in reference to the touch pad concern of your Nokia C5-05. We
sincerely regret the inconvenience caused.

Please be assured that the matter would be looked into on a priority basis.

In response to your email , the case has been reforwarded to the concerned
department. Our representative will contact you in the next 48 working
hours.

Thanks & Regards,
Jay Sharma
E-mail Specialist - Nokia Care India

[THREAD ID:1-65OEXP2]
*--*--*--*--*--*--*--*--*--*--*--*--*



-----Original Message-----

From: [protected]@mani-group.com
Sent: 01/11/2012 10:40:22 AM
To: <contactcentre.[protected]@nokia.com>
Subject: RE: The Service Request No. is 1-[protected]


I have received the device on 26.10.2012 after servicing the same. For that
time device was ok but after that I am still facing the same problem.
Therefore, on 27.10.2012 I have visited Princep Street Nokia Care and they
have told me to come on Tuesday 30.10.2012. I have visited on 30.10.2012 and
hand over the device to them vide Job Sheet No.[protected]/121030/41. I don't
know why that problem unable to solve by your Engineer and how much time it
will take please confirm it as early as possible.


-----Original Message-----
From: contactcentre.[protected]@nokia.com [mailto:contactcentre.[protected]@nokia.com]
Sent: Wednesday, October 24, 2012 12:09 PM
To: Jagadish Ghouri
Subject: The Service Request No. is 1-[protected]

Dear Jagadish,


Thank you for e-mailing Nokia Care. The Service Request No. is 1-[protected]

This e-mail is in reference to the touch pad concern of your Nokia C5-05. We
sincerely regret the inconvenience caused.

As per our telephonic conversation, the case has been forwarded to the
concerned department. Our representative will contact you in the next 48
working hours.

Please note that only our backend team is authorized to process your request
for device replacement post technical diagnosis of your current device.

Thanks & Regards,

Dimple Tharwani
E-mail Specialist - Nokia Care India

NOKIA Support Services:

1. Find the nearest Nokia Care Centre: Type "NCC<space>City Name" and send
it to 55555* (e.g. NCC DELHI)
2. To book an Appointment with Nokia Care Centre, visit
http://www.nokia.co.in/appointment
3. Online Support: http://www.nokia.co.in/support
4. Protect your Nokia Device -Buy Nokia Extended Warranty by visiting the
nearest Nokia Care Centre
5. Warranty Terms & Conditions: http://www.nokia.co.in/warranty
* Premium SMS charges apply








[THREAD ID:1-65OEXP2]
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-----Original Message-----

From: [protected]@mani-group.com
Sent: 23/10/2012 11:45:12 AM
To: contactcentre.[protected]@nokia.com
Subject: Email to Nokia care

[First name:Jagadish ]
[Last name:Ghorui]
[Personal ID:]
[User name:]
[Email address:[protected]@mani-group.com]
[Mobile:[protected]]
[Language:English]
[Country:INDIA]
[NA id:]
[User name confirmed:]
[Email confirmed:[protected]@mani-group.com]
[THREAD ID:]
[Channel:]
[City:Howrah]
[Street address:29/2 Andul 1st Bye Lane]
[State:]
[Salutations:Mr]
[Phone model:C5-05]
[Fax:]
[Landline:[protected]]
[ZIP:711109]
[Gender:]
[IMEI:[protected]]

[ANY FIELD NN]
[Type:Complaint]
[Topic:Nokia devices and accessories]
[Sub topic:Support, Service Points or repair]
[Message:I have purchased Nokia C5-05 on 25.05.12 from Satyam Telecom 2 N C
Dutta Sarani, Kolkata-700001, vide Invoice No 110 after 15-20 days I have
found touch problem on the device and report the same to Satyam Telecom,
they have modify some setup and then the device is running. After 30 -35
days the device still showing the touch problem then I have gone to Nokia
Service Center on Princep Street, Kolkata they upgrade Software and then the
device is running. After Sept' 12, the device showing same touch problem on
19.10 12 I have have gone to Princep Street Nokia Service Centre they take
the Device and give me a stand by device vide JOB No. 1019/18 and give me a
Mobile No. [protected] to call after 8 days I can't understand why the device
is making this problem and why you are not replace the device because every
one know's NOKIA ]
[Operator:]
[Software version:]
[Application name:]
[Application version:]
[Order number:]
[Connection type:]
[Computer OS:]
[Preferred contact method:phone]
[Repair Status:]
[Repaired In:]

I lost my mobile on November 5th, 2012. My mobile Serial No is [protected] Nokia E5. Please block my mobile.

Kindly confirm me that my mobile is blocked.

Thanks & Regards,

Sarita Shetty
(Contact detail: [protected])