Nokia India Complaints & Reviews

Nokia — LACK OF CASE OF NOKIA N79

I 've went every nokiacare in search of the case for my n79 and could'nt get any ! some of them said production has stoped , other's said that they would inform if available and have'nt replied . what am i suppose to do?

Nokia N79 — LOSS OF MOBILE

Nokia Phone Model Number : NOKIA N79


IMEI Number : [protected]


Date Mobile Phone was Lost : 29/03/2011


email ID: [protected]@myself.com

Hi,

Please get in touch with the concerned local authorities.

Thanks,
Nokia India Team.

Locating a Nokia Care Centre (NCC) is very Easy !
SMS “NCC<space><City Name>” & send it to 55555, within few seconds you will receive the list of NCCs in that city.

Hi,

Sorry to hear about your experience. Please write to us on [protected]@ovi.com and provide us with the following details

1. Contact Number
2. Your Location
3. Device IMEI number.

We will have someone from the team connect with you. Please mention your name on subject and add your contact in the email.

Do include the complaint link in order to speed up the process.

Regards,
Team Nokia India.

Locating a Nokia Care Centre (NCC) is very Easy !
SMS “NCC<space><City Name>” & send it to 55555, within few seconds you will receive the list of NCCs in that city.

Hi,

Please get in touch with the concerned local authorities.

Thanks,
Nokia India Team.

Locating a Nokia Care Centre (NCC) is very Easy !
SMS “NCC<space><City Name>” & send it to 55555, within few seconds you will receive the list of NCCs in that city.

i have lost my phone. nokia c2-00 .jis me do no. lage the.[protected]. and 2nd is [protected]. ye mobile 14/02/2013 ko subah 7.30 pe lost hua so plz help me. mera contect no. hai [protected]

hello...good morning...apka mobile gum hua hai to sabse pahle aap No.band karwaye..uske baad me ek F.I.R dalein..apke bill me ek EMIE..No hota hai jisse mobile tress karwaya ja sakta hai..apke dono NO.apki I.D me hai to vo dobara nikal sakte hai..thank you...

Hi,

Please get in touch with the concerned local authorities.

Thanks,
Nokia India Team.

Locating a Nokia Care Centre (NCC) is very Easy !
SMS “NCC<space><City Name>” & send it to 55555, within few seconds you will receive the list of NCCs in that city.

Nokia C6-00 — not start internet and not update software

1. when i start internet explorer then internet not conected .
2. first ovi store is not open easily compare than first time and it is not start properly.

Hi,

Please get in touch with the concerned local authorities.

Thanks,
Nokia India Team.

Locating a Nokia Care Centre (NCC) is very Easy !
SMS “NCC<space><City Name>” & send it to 55555, within few seconds you will receive the list of NCCs in that city.

Hi,

Sorry to hear about your experience. Please write to us on [protected]@ovi.com and provide us with the following details

1. Contact Number
2. Your Location
3. Device IMEI number.

We will have someone from the team connect with you. Please mention your name on subject and add your contact in the email.

Do include the complaint link in order to speed up the process.

Regards,
Team Nokia India.

Locating a Nokia Care Centre (NCC) is very Easy !
SMS “NCC<space><City Name>” & send it to 55555, within few seconds you will receive the list of NCCs in that city.

Nokia — not getting parts

am having a nokia6275 cdma phone, for the last 3 months am in search of the original panel of my phone all over kerala...

Nokia — non-availibility of my today sms

dear sir;
i have subscribe for a joke & quiz at my today dated 16 april 2009. AT that day, i found a response, but next day i don't get any response.now at 20 april, i subscribe for the word.i have airtel sevice with mobile no:[protected]
i kindly request u to solve my problem.
Thanking yours,
your subscriber,
ayazuddin

Hi,

Sorry to hear about your experience. Please write to us on [protected]@ovi.com and provide us with the following details

1. Contact Number
2. Your Location
3. Device IMEI number.

We will have someone from the team connect with you. Please mention your name on subject and add your contact in the email.

Do include the complaint link in order to speed up the process.

Regards,
Team Nokia India.

Locating a Nokia Care Centre (NCC) is very Easy !
SMS “NCC<space><City Name>” & send it to 55555, within few seconds you will receive the list of NCCs in that city.

Nokia — Serice centre negliance

hi

i gave my nokia handset to service centre since its screen was damaged. The handset given on Mon 30th Nov 2009 and we were conveyed that the hadset would be given to you on tuesday, as we went to collect the handset it was told to come on thursday , then again we was on the way to collect the handset but the handset was returned unrepired explaining that it will take more time, i am unable to understand that if these service centre are not able to do the repairing why they are there, why we are given the assurity and one more important thing , the handset returned was more damaged then the earlier


Pls help

The name of the service centre
Shri communication
5th Floor
menal Arcade
next to Samundra Hotel
Nam stop, Eranwane

Reques u all to not to put your handset there.
Job Number[protected]/091/30/36

Hi,

Sorry to hear about your experience. Please write to us on [protected]@ovi.com and provide us with the following details

1. Contact Number
2. Your Location
3. Device IMEI number.

We will have someone from the team connect with you. Please mention your name on subject and add your contact in the email.

Do include the complaint link in order to speed up the process.

Regards,
Team Nokia India.

Locating a Nokia Care Centre (NCC) is very Easy !
SMS “NCC<space><City Name>” & send it to 55555, within few seconds you will receive the list of NCCs in that city.

I bought a nokia lumia 925 on 18/10/2013 imei- [protected], c/n- [protected] from Guwahati, Assam, India. Unfortunately, the screen got damaged and I was asked to change both internel and external screen in Nokia Care service center, Babupatty branch, Sivasagar, Phone no[protected], [protected] on 17/04/14, job sheet no-307 for Rs 15000/-. Now on 28/04/2014, they were delivering me the handset, but not with the same screen colour of my mobile model which was metallic grey, but with black colour saying they are unable to get the mobile parts as its not available by the company side. Now its MY OLD METALLIC GREY + NEW BLACK SCREEN WITH BLACK SIDE COVER !!! This is so irritating for a customer who purchased for good service and care, but why you people are selling a product when you cannot offer services required. This is not justice for a customer when we are paying huge amount of money for mobile parts, you are giving alternative PARTS due to lack of stock or unavailability of products parts. When u sold to me u are bound to offer me services when required, but now you are not. I have a important recording in that mobile for legal purpose, but they are not delivering ontime as given words and not giving original colour model and the owner is so much abusing.
I also contacted Nokia company and got a Service Request Number is 1-[protected], but my problem is not solved yet. Yesterday I again visited Nokia care I asked them to give me proper screen as it was before when I bought and I am paying Rs 15000/-, the owner argued on phone and said no and even verbally abused me on phone. As they denied, I asked to return my mobile with broken screen, they told they won't return my handset and money. My mobile is lying there last 15days and gave black side cover screen in my metallic grey Nokia Lumia 925. I came back home as reception executive told me they will speak to the owner in their language, I came back home. This time the reception executive named Mamu asked me to receive my mobile and told he will give me discount from his pocket, I said no as am not satisfied what they did. Its not about money as I was ready to pay rs15000/- and I paid advanced 10000/- why they want me to give discount, I need my mobile as it should be after repairing and paying money. This was a strange offer from them !!! I told them I have no option but to go to consumer court, they again called me up and said they will return my mobile with my broken screen and money, but I will have to wait till coming Monday or Tuesday. I already spent 15days for this mobile and again I need to wait ??? I asked them to return my mobile and they can deposit the money to my account or even someone can collect on behalf of me. That executive named Mamu told me they cannot return tomorrow as it takes time to remove the screen from the mobile. But he himself told me he use to repair and he was waiting for the screen part to receive so that he could repair. I asked him that u told me you yourself repair then he said no, he needs to send, then I asked where he was sending, He said actually I was doing with my owner, ...[became uncomfortable as he had no answer], he told he would give me a call, but he didn't. I smell something is going wrong. Why he is lying and want me to wait. I need to go to Mumbai and as I told you I am holding myself for that mobile as their is an important recording in that mobile and I just cant spend time and money and there is no output but my loss. Its my humble request to you to ask them to handover my mobile so that I can repair that in Mumbai or somewhere for my case. It is not justice that I have spent 15days, n they are creating problems for me by not offering quality service. Please help me out from this TRAP. I CANNT SPEND ANOTHER WEEK JUST TO RECEIVE MY MOBILE WITH BROKEN SCREEN AND MY MONEY. I NEED TO LEAVE THIS PLACE. I am an NRI Australia, and just I came to India for a legal case. But now this Nokia care center is creating problem and I am wasting time, money and not even getting any output. Please help me out as soon as possible. I just called Mamu in Nokia Care, but still they are not ready to give me my mobile. I just cant spend 30days for nothing

Hi,

Sorry to hear about your experience. Please write to us on [protected]@ovi.com and provide us with the following details

1. Contact Number
2. Your Location
3. Device IMEI number.

We will have someone from the team connect with you. Please mention your name on subject and add your contact in the email.

Do include the complaint link in order to speed up the process.

Regards,
Team Nokia India.

Locating a Nokia Care Centre (NCC) is very Easy !
SMS “NCC<space><City Name>” & send it to 55555, within few seconds you will receive the list of NCCs in that city.

Hi,

Sorry to hear about your experience. Please write to us on [protected]@ovi.com and provide us with the following details

1. Contact Number
2. Your Location
3. Device IMEI number.

We will have someone from the team connect with you. Please mention your name on subject and add your contact in the email.

Do include the complaint link in order to speed up the process.

Regards,
Team Nokia India.

Locating a Nokia Care Centre (NCC) is very Easy !
SMS “NCC<space><City Name>” & send it to 55555, within few seconds you will receive the list of NCCs in that city.

nokia c300 — discoloring of handset

I am teen-aged, purchased Nokia C300 Mobile on 19.06.2011 from M/s Cellular Shoppe,JP-1/8/1-B,Ashwini Nagar,Baguiati,Joramandir vide Cash memo June/472 dated 19.06.11 at a price of Rs 5286.00.

Its my utter surprise to see that the steel color Scrolling Key has been pitted within a week of purchase and the beauty of handset is lost.

damn its my first mobile & I am upset with it because it has got awe fully BAD within a week.

It is a said by every Nokia owner that Nokia mobiles are the best, it has long life time. but the Mobile set , I purchased first time in life, needs a cosmetic Surgery within a week!!! there gotta be some solution, i bought this mobile with my own pocket money.

Awaiting for early replacement to boost all Nokia Owners Heart.

Hi,

Please get in touch with the concerned local authorities.

Thanks,
Nokia India Team.

Locating a Nokia Care Centre (NCC) is very Easy !
SMS “NCC<space><City Name>” & send it to 55555, within few seconds you will receive the list of NCCs in that city.

NOKIA AUTHORIZED SERVICE CENTER IN ASHOK NAGAR IN CHENNAI, CHARGING 2% EXTRA CHARGES FOR THE CHANGE OF MOBILE SCREEN, WHICH COSTED ME INR 2000. HENCE, I HAVE TO WALK IN THE RAIN TO THE NEAREST ATM TO DRAW MONEY AND PAY MY BILL, DO YOU THINK THIS IS JUSTIFIED FROM A REPUTED FIRM LIKE NOKIA.

KINLDY JUSTIFY AND YOU MAY CONTACT ME AT 044 [protected] OR at [protected]@yahoo.com

with ref to the complaint, the problem was to pay the charges through my debit card. charging 2% for paying the charges through debit card is too much. do you justify carrying cash. pl consider.

Hi,

Sorry to hear about your experience. Please write to us on [protected]@ovi.com and provide us with the following details

1. Contact Number
2. Your Location
3. Device IMEI number.

We will have someone from the team connect with you. Please mention your name on subject and add your contact in the email.

Do include the complaint link in order to speed up the process.

Regards,
Team Nokia India.

Locating a Nokia Care Centre (NCC) is very Easy !
SMS “NCC<space><City Name>” & send it to 55555, within few seconds you will receive the list of NCCs in that city.

Hi,

Sorry to hear about your experience. Please write to us on [protected]@ovi.com and provide us with the following details

1. Contact Number
2. Your Location
3. Device IMEI number.

We will have someone from the team connect with you. Please mention your name on subject and add your contact in the email.

Do include the complaint link in order to speed up the process.

Regards,
Team Nokia India.

Locating a Nokia Care Centre (NCC) is very Easy !
SMS “NCC<space><City Name>” & send it to 55555, within few seconds you will receive the list of NCCs in that city.

Hi,

Please get in touch with the concerned local authorities.

Thanks,
Nokia India Team.

Locating a Nokia Care Centre (NCC) is very Easy !
SMS “NCC<space><City Name>” & send it to 55555, within few seconds you will receive the list of NCCs in that city.

h have lost my mobile phon (nokia 305) my mobhle number is [protected]

Hi,

We have forwarded your concern to the team. Someone will connect with you soon regarding the same.

Regards,
Nokia India Team

Locating a Nokia Care Centre (NCC) is very Easy !
SMS “NCC<space><City Name>” & send it to 55555, within few seconds you will receive the list of NCCs in that city.

Hi,

Please get in touch with the concerned local authorities.

Thanks,
Nokia India Team.

Locating a Nokia Care Centre (NCC) is very Easy !
SMS “NCC<space><City Name>” & send it to 55555, within few seconds you will receive the list of NCCs in that city.

Hi,

Sorry to hear about your experience. Please write to us on [protected]@ovi.com and provide us with the following details

1. Contact Number
2. Your Location
3. Device IMEI number.

We will have someone from the team connect with you. Please mention your name on subject and add your contact in the email.

Do include the complaint link in order to speed up the process.

Regards,
Team Nokia India.

Locating a Nokia Care Centre (NCC) is very Easy !
SMS “NCC<space><City Name>” & send it to 55555, within few seconds you will receive the list of NCCs in that city.

Hi,

Please get in touch with the concerned local authorities.

Thanks,
Nokia India Team.

Locating a Nokia Care Centre (NCC) is very Easy !
SMS “NCC<space><City Name>” & send it to 55555, within few seconds you will receive the list of NCCs in that city.

Hi,

Sorry to hear about your experience. Please write to us on [protected]@ovi.com and provide us with the following details

1. Contact Number
2. Your Location
3. Device IMEI number.

We will have someone from the team connect with you. Please mention your name on subject and add your contact in the email.

Do include the complaint link in order to speed up the process.

Regards,
Team Nokia India.

Locating a Nokia Care Centre (NCC) is very Easy !
SMS “NCC<space><City Name>” & send it to 55555, within few seconds you will receive the list of NCCs in that city.

Nokia — Malfunction

Sir,
I had brought one mobile set from Lulu centre Fahaheel on 29 th July 2010,its X3 Nokia,and it has been sent to india.After 2 weeks It was not charging properly,discharging very soon.. now i brought back here this phone and talk to lulu centre,they told me go to service center.so my quiry there was no resposibility for lulu regarding this,because it was not proper working after 2 weeks.thank you

Hi,

Sorry to hear about your experience. Please write to us on [protected]@ovi.com and provide us with the following details

1. Contact Number
2. Your Location
3. Device IMEI number.

We will have someone from the team connect with you. Please mention your name on subject and add your contact in the email.

Do include the complaint link in order to speed up the process.

Regards,
Team Nokia India.

Locating a Nokia Care Centre (NCC) is very Easy !
SMS “NCC<space><City Name>” & send it to 55555, within few seconds you will receive the list of NCCs in that city.