[Resolved]  Nokia C6 - 00 Mobile Phone — Cheating and fraud done by Nokia Care

Address:North 24 Parganas, West Bengal

I have a Nokia C6-00. First time when I gave my mobile for servicing at Nokia Care Asansol, West Bengal, for a no display issue, they serviced my mobile and replaced the lcd and the flex. The display came back but the audio from the speaker which is used for calling was very poor. I asked them the reason they said as they have changed the flex and the speaker is new so the sound is low. after few days the sound will become ok.

Few days earlier I took my mobile to Nokia Care Salt lake Kolkata for the audio issue and they said that the speaker needs to be changed. I agreed and gave my mobile for changing the speaker (front). After 2 hrs the representative there came out and said that the touchpad is duplicate and hence while opening the mobile it went bad and now it will not work. They said that the Nokia Care at asansol might have changed the original touchpad with a duplicate one. they directly refused to take any ownership and returned me my working phone in a non working state. Now I am not being able to use my phone. Now the touchpad is not working and I am not being able to use the phone. This is clear either of the two Nokia Care center has changed the original touchpad with a duplicate one. This is a case of fraud and cheating. Kindly take necessary action.

The nokia care took my mobile and said me that they will take necessary action. however after few days they replied that they cannot repair the mobile and I will have to pay for getting my mobile repaired.

My touchpad was ok when I gave the mobile to them for repairing the speaker. When I got back my mobile the touchpad was not working. This clearly indicates that they technician inside has changed the touchpad and has installed a duplicate touchpad in the mobile so that they can charge more money from me and from other customers to whome they will sell the original touchpad of my mobile.
Was this information helpful?
No (0)
Yes (0)
Aug 14, 2020
Complaint marked as Resolved 
Complaint comments 

Comments

mobile phone — FROUD COMPLAINT

DEAR SIR,
I AM RECIEVED THE COLL OF Mr SAMEER, FROM AIRTEL ON[protected] FOR CHANGE MY POSTPAID PLANE, THE AGENT OF AIRTEL OFFICE WAS CAME ON 8-2-2009 AT MY HOME 1311 SEC- 18 FARIDABAD, HOUSING BOARD COLONY.HE GIVES THE ANROLMENT FORM RAGISTERED BY AIRTELL OFFICE, MY BROTHER IS FORGET TO TAKE HIS NO. MY AIRTELL POSTPAID PLANE WILL NOT BE STARTED. PLEASE SIR HELP ME AND CHEAK THE ENROLLMENT FORM. MY CONTACT NO IS [protected]. PLZ SIR HELP ME.

Mobile phone (nokia) — Cheating me

A local fellow name Nani running a shop for selling old and use mobile for last few years, some how I had got his add. and asked wheather he can give me a phnoe with gprs facility as cheap as possible he told me it will take near about 2000Rs I agreed with him he has ta ken money near about a year ago but did not supplied me me a good once he had supplied me a broken and spoiled phone which was unable to do net surfing as I asked him about this he he told me that all the sim card of BSNL is spoiled all over India but the phone is good . after 8 months later he had supplied me a phone has no display .for me he has faced me a great loss. after that came to know that he has allready cheated more than 80000Rs by doing some technical fault in cesc meter reading, now cesc has also take out his connection from his shop but he is using the line without paying them. how I will get back the money ?
It is also confirm that you will also take his side, as taken in the case of leaders of Yamaha.
If possible kindly call me [protected]
I tjink you will not any thing as before.

Nokia — Fraud by NOKIA CARE

Hi,
I have bought a new nokia handset (2600). It worked for two months and on a fine morning it was not getting switched on.
I gave it to Koramangala (Bangalore) Nokia Care, where they made the initial diagnosys and told it will take 10 days for the replacement.
After 21 days when i call them, they told it is eady. I went and asked they told it cannot be replaced it got Tampered!
The funniest thing is they asked me to sign where it is written " I am satisfied with the service provided by them", eventhough I am not satisfied in fact.

This is my third phone Nokia Care is spoiling.
I have seen as many as 15 to 20 people who has the same compleints to the same Nokia Care center.

Nokia — non-original bill, servicing not done

Dear Sir/ madam,

I have given my Nokia E51 handset to a nokia care, situated in Gol market. The problem was poo audio quality, restart and reboot. My phone was in warrenty period but they say since water drops are found inside it is not in warrenty. I accept that and give my phone for repairing. They ask for 750 rs, that i pay to them. I ask for the bill amd they give me a normal kirana bill. When i asked for original bill they refuse to give it, anywaz i take that bill along with my job sheet copy.
Next day phone fails to start, i bring it back to nokia care, now they are saying give 1800 rs more to repair it. I say this problem was not there but after repairing it exist. But they refuse to repair my mobile. And their behaviour was not good.
So I am planning to go for consumer court. Kindly suggest me.

--
Shayaan Ahmad Noori
[protected]
u poor thing!!! but u muz hv indeed done sumthing bad 2 sum1 thru this mobile set
d8s y dis z hapenin 2 u guy! itz like th8, world z round! u hv 2 pay for ur deeds!
u muz hv hurt sum1 badly!

Nokia Mobile — Poor Mobile Service & Repair

I have a very big question mark on the repair services offered by you. I submiited my handset Nokia 5310 Express Music on 05 dec-09 for Mobile Screne problem. It comes back within 10-12 days with repair but my mobile camera always shown stanby. Submitted again and comes back on 22th Dec-09 and company damaged my phone body & Camera. now what i am doing.

Nokia Phone — mobile fraud

sir,
i own Nokia 5800 xpressmusic phone which was not working properly so it was replaced by Nokia care center situated in malviya nagar, which took over 3 months. they did not give me any job sheet or any bill before and after the mobile was replaced. firstly took 1940/- for repair and then 1000/- to replace the mobile. and handed me new mobile with defects in it.body parts colors does not match. please take some action.

Nokia Care, Mobile phone — repair of Mobile Phone

I gave my mobile for service&repair to Nokia Care,Ace Communiation 151,!st floor,Kapil Vihar,Pritampura,Delhi-110034 on[protected].
I got it back after 20days.As it was not functioning properly I gave it again and got back
with the same problem after making many phonecalls.the amount they charged was Rs2800.I belong to a lower middle class family.
My model no is 6210.When i gave for the 2nd
time the jobsheet no was720 and i got back on
2nd Dec,only yesterday.

NOKIA - Mobile phone — cheating at nokia care

Dear Nokia,

With great regret I am informing regarding the service provided at the Nokia centers and also by the handset itself.

I've brought a fresh new handset from Nokia priority dealers ( model no: 7230). ( 2 months back). The s/w within kept hanging and also from time to time it used to restart by itself. Then after some day now the display is completely gone and nothing shows up. After going to the nearest nokia care center ( Frazer town), they refused to repair it as the part was available only after 20 days. and in some other care centers ( Indira nagar, malleswaram), the first question being asked was " is this within warranty period? thn..we don't have the part". This is the kind of responses we get when your handset is under warranty period. Now am not able to use the handset neither repair it ..Thanks to your loyal service care providers.

I am highly irritated by such behavior and demand clarification on this. I shall NEVER trust Nokia if such kind of service is provided by the care people and by the product itself. I've always been a good fan of all the Nokia products but now the quality of your products is reducing. This is not acceptable.

Thank you
Kindly please contact me on my mail Id for further details. [protected]@gmail.com
Dear Sir/Madam,

I bought brand new NOKIA MOBIL(N8) from Gupta electronics Pathankot(PB), in my mobil Themes and Shakes not working properley ...

I have make a many calls to Nokia Customer Care but could not find out any solution to this problem ...
Hereby you are requested to take some urgent action to short out my problem ..



Thanks & Regards
Bhpunider Singh
[protected]
[protected]

NOKIAC6 — CHEATING

I bought a Nokia C6 mobile on december 2010 and the very next day i found a complaint on the front camera and i repoted it to the nokia priority centre but they refused to replace the handset, then i contacted nokia care centre pattom , trivandrum and they wants to sent the handset to nokia for a solution and i given it to the nokia care and i got the handet repired after 15 days, then also a major issue was there in the handset that, the set will restarted on an active call, and it will continously vibrates unless and until we removed the battery from it, and i cant use that phone to send a message too... again i contacted nokia care centre and they again wants to send the handset to nokia for servicing, again i waits for 15 more days and after that i got the handset replaced. but on the first view itself i understood that , theat handset is not a new one and i stared using it and still facing the same issue of restarting.i paid 13,000 Rs and Nokia cheats me by giving an old set as replaced one with more issues ......Is there any solution to get a complete solution???

Nokia c6 mobile phone — Mobile repairing

My mobile nokia c6 was having some display problems so i gave it to nokia care .Then after looking they told me that it has water content and i need to pay full amount.Then i agreed to them .Now 30days passed they are not repairing it and told me to wait for 2 weeks more .They told i will need to pay bill of 5000/- for display which was not damaged with water content.
Please do any solutions for this.

Job sheet number[protected]/110629/18

Customer name : Aneesh babu.
ph:[protected]

Service center details:
CELL WORLD
M K buildings
Vadayattu kotta Mill Road,Kollam
Kollam

Nokia — Duplicate Speaker

my speakers got failed after the 4 months of purchase of my Nokia2730C.
i got new one and they have a very low and poor sound quality .

NOKIAC6 — always hangover &blink of screen

i have given for repairing of Mobile6 at tilak nagar nokia care.it had taken 10jan2012.But not problem solve.always hangover and screen blinking .i have also given complain by mail,but not response till date.
job sheet no.[protected]/120110/113.
Hi,

Sorry to hear about your experience. Please write to us on [protected]@ovi.com and provide us with the following details

1. Contact Number
2. Your Location
3. Device IMEI number.

We will have someone from the team connect with you. Please mention your name on subject and add your contact in the email.

Do include the complaint link in order to speed up the process.

Regards,
Team Nokia India.

Locating a Nokia Care Centre (NCC) is very Easy !
SMS “NCC<space><City Name>” & send it to 55555, within few seconds you will receive the list of NCCs in that city.
1. Contact Number: [protected]
2. Your Location: Kolkata
3. Device IMEI number: [protected]
Nokia Care do such type of business very often. I'm also a sufferer of nokia care

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Nokia India
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    51%
    Complaints
    7893
    Pending
    0
    Resolved
    3915
    Nokia India Phone
    +91 12 4483 3000
    +91 22 6776 9000
    +91 33 4006 2264
    Nokia India Address
    SP Infocity, Industrial Plot no. 243, Udyog Vihar, Phase 1, Dundahera, Haryana, India - 122016
    View all Nokia India contact information