Money View Loans — mental harassment for loan

Website:

www.moneyview.in

I had applied for a online loan with moneyview app. And i was asked to send additional documentation, there were mails and sms that i received to submit my pending documentation. I then submitted all the documents several times by sending it to the required email address. Yet again they kept requesting for the same documents time and again. I then wrote a negative review for the app on google as there was no response of whatsoever from their end. Later they replied to my review and also sent me an email confirming that the loan cannot be approved because of credit history, but i also recvd sms stating that my loan is pre-approved and that i should submit the pending docs. So i replied to them that i have got one other loan sanctioned recently and that if they have rejected my application why am i receiving sms about a pre-approved loan. They replied stating that could be a system issue and they will make sure that they remove my number from the list. I still thought that it could genuinely be a system issue and just chose to ignore. I do night shifts and sleep during the daytime, but they constantly keep calling me while i am sleeping asking me to submit my pending documentation. So today 2nd nov 2018, i recvd a call for the same and i spoke to a girl named pallavi and i told her about the loan being rejected and that i do not want to apply, but she said that mam your loan is not rejected its pended for documentation, then the entire conversation happed of what i have written above. She said mam u submit the docs on the email i send you and i will have your loan processed and closed today itself. And i very clearly told her that i will send the documents only on her official email for which she agreed and the emails were exchanged with the pending docs. After that i recvd a call from another person named anand and he said that they can lend only rs 30000/-. So i said that please cancel my loan because initially i applied for rd 100000/- which they further reduced it to rs 50000/- and then rs 34000 /- or rs 35000/- and now rs 30000/-. So he said that he will call me in sometime. Later after a minute he called me stating that they could lend me rs 40000/- for 12 months and that the emi would be for rs 3919/- and he also confirmed that the loan will be processed by end of day and i would receive the funds in my account by end of day. Later when i checked the app for the status, it shows declined. I have all the emails, sms and call recordings as a proof of all what has happened. These people have been mentally harassing me for the last 1 and half month.