Morphy Richards Complaints & Reviews

Dear Customer,

We have received your complaint and we will ensure it is resolved soon

Regards,
Team Morphy Richards

Morphy Richard is one of the worst company i have seen.Its customer service after sale is very very poor.They just know how to make customers fool...They are cheaters.Morphy Richard do not have value of customer satisfaction for them their executives and their product is best..Its now 15 days approx for complaint but my problem is not solved till now and even i dont get any response from them...I can only say its worst worst worst!!!

Never ever but such a product just by seeing its brand name or guarantee period. You should first make sure that the service provided by them is satisfactory. Also check the Customer Care whether they are active.

Dear Customer,

We trust that your query has been resolved. In case of further queries, please feel free to write to us on [protected]@morphyrichardsindia.com.

Regards,
Team Morphy Richards

morphy juicer — Service of morphy juicer

I have purchased morphy juicer on[protected] , with in a month it stops working (around[protected].
While purchasing the product i was told for home service .
Now when i am calling service center they registered my complain on[protected], and after that i am getting same response that it will be repaired by today evening .

Your service Engineer had repaired the juicer . But your service head MR Abhishek Kapoor enlightens me with the fact that the mistake was mine and If the filter is not fitted properly it will happen again. What kind of product is this???? If you cant make a safe product why are selling and putting 1000`s of life at stake?? Where is the mechanical & applied safety in this juicer? Your user manual doesnt have any mention of the risk involved in operating your machine???. I have been hurt in my fore head and in my hand and what if it had hurt my eyes??? Should a consumer go blind for using your sub standard product. How can your top assembly shatter in to pieces if the filter comes out??? What kind of cheap plastic have you used in this?? Your service head MR Abhishek Kapoor is more interested in blaming the consumer rather than explaining this un answered questions. I dont want your sub standard un safe product at my home.If the machine is not replaced with a good quality product and if my queries are not replied I will take you to public media and to the consumer court for this atrocity.

Dear Customer,

Your concern has been forwarded. We will get back to you shortly

Regards,
Team Morphy Richards

Dear Shweta,

Please accept our sincere apologies for the inconvenience caused. Thank you for sharing your complaint number. Kindly also provide us with your contact number so that we can get in touch with you and resolve your issue at the earliest.

Regards,
Team Morphy Richards

Dear Mr. Singh,

Thank you for sharing your complaint number. Kindly also provide us your contact number, email id and postal address so that we can get it touch with you and resolve your query at the earliest.

Regards,
Team Morphy Richards

My mobile number is [protected] & email Id is [protected]@yahoo.co.in
& postal address is H.No. 37/4/4 Naya Nangal, Dist Ropar, Punjab, PIN 140126.

Mr. Jatinder Kohli, Sr. Mgr. - Customer Care visited on 29th & did some modifications with the result performance has improved. But restart time of the coil is too long. Mr. Kohli assured that this problem also be will sorted out within next 7-8 days.

I have bought morphy richards oil filled radiator 900 today itself. Even after spending so much money I thought it will be very effective. Its been 4 hours i am sitting just 2inches away from it but absolutely no heating and the room is still very cold. Cheap blowers and heaters are more effective than this bigger and huge looking instrument. I have always been loyal to morphy richards but this is the worst equipment I have ever come across.
Name: Bhupal Singh
Contact no.: [protected]
Email id: [protected]@yahoo.com

Dear Mahesh,

Please accept our sincere apologies for the inconvenience caused. Kindly provide us your contact number, your order number and complete postal address so that we can get in touch with you…

During this time should you wish to contact us, you can also call us at[protected]toll free) or send us a mail at [protected]@morphyrichardsindia.com

Regards,
Team Morphy Richards

morphy richards mixer grinder — not working

morphy richards mixer grinder model :champ essentials sr no s404mg[protected]
complain: Not Working
with warranty

Dear Prasenjit,

Please provide us with your invoice number and complete postal address so that we can get in touch with you…

Regards,
Team Morphy Richards

Dear Prasenjit,

Trust your query has been resolved. In case of further queries, you can write to us at [protected]@morphyrichardsindia.com

Regards,
Team Morphy Richards

Dear Customer,

We have received your complaint and we will ensure it is resolved soon

Regards,
Team Morphy Richards

Dear Customer,

Trust your query has been resolved. In case of further queries, you can write to us at [protected]@morphyrichardsindia.com

Regards,
Team Morphy Richards

I Agree with above cited complaints. They are not even a worried of this complains.

Booking Reference : 10241045

I booked a Kerala Holiday Package for self & wife (we are a senior citizen retired couple) which reportedly was termed "Customized Package" by the concerned executive, though exactly the same package was available on the Yatra.Com Web Site. Anyway I was asked to pay Rs.30, 000/- as advance by Internet which I did on 11.10.12. The package tour was supposed to start on 26.10.12 by air from Mumbai to Cochin. After paying, when I called their office at Gurgaon on 16.10.12, the executive handling my tour informed that he will put all details re the tour including all contact numbers, names of hotels etc.etc. on the e-mail by the next day. No messages giving above details were received in the next few days.

No messages were received in the above regard. I kept on sending e-mails to Yatra.Com executives, team leaders/supervisors but no response came from any of them them. On 20.10.12, I visited Yatra.Com Office at Mumbai, but they regretted any assistance stating that they handle only International Tours & cannot help me for domestic tours. I spoke to a certain Mr.Kapil Bishnoi (supposedly head of the domestic section) & he verbally on phone stated from Gurgaon, that I will receive all details on mail by 22.10.12(Monday). But no msgs came from Yara.com; except one msg from one Mr. Jay Gurnani, who stated that he will revert with detail the next day. But no messages came from anybody of Yata.Com. I kept on sending e-mails everyday reminding them, that since the tour departure was 26th October'12 early morning, time was running out as we had to tie up a lot of loose ends in our home before leaving for 8 days to Kerala. But there was total silence & no e-mails whatsoever from Yatra.Com regarding the above matter. On 25th October at around 10 am(when there was less than 22 hours left prior departure), I was left with no other option but to inform Yatra.com that it was not possible to make the trip & same is required to be cancelled. I did not even get an acknowledgement till now regarding this last message to Yatra.Com. The onus of cancellation rests on Yatra.Com as they failed to send any intimation regarding the details/hotels of the tour.

It may be noted that I had not given my "OK" to the tour as a lot of my queries/doubts were not answered by the executive who was handling my case. He kept on insisting that I should give "OK" and I had to remind him that as soon as he clarifies my doubts to my satisfaction, I will give him my OK.

Is this a ploy of Yatra.Com to collect advance money (Rs.30, 000/- in my case which is a very substantial sum for retired person like me) and then maintain total silence till the tour date is over. Kindly arrange to refund me the above amount of Rs.30, 000/- as I could not proceed on the Kerala tour due to no intimation of tour details by you and not due to any fault of my own. This is a strange and lackadaisical attitude of the Yatra.Com, which has caused me much physical & mental trauma, besides substantial monetary loss.

Anxiously awaiting complaints to my above complaint at the earliest.

Regards,
Dipankar Ghosh
Mobile: [protected]
e-mail: [protected]@gmail.com

Morphy Richards - Coffee Maker not working properly dated 07.07.2015


Bought a Morphy Richards Coffee Maker from GIRIAS INVESTMENT PVT LTD., F-39, 2nd Avenue Near Chinthamani Signal, Anna Nagar East, Chennai-600 102 during April 2014 still under guarantee, is not at all working. It was working well for two months. The coffee maker was given to A.M.Electricals in Purasawalkam, Chennai-600 084 (Phone No2643 0684 and[protected] for nearly 6 times. I feel they are not able to repair it properly. Please do the needful.

A feed back is very much appreciated in a week's time.

V.Vimala devi

Bad Service in warranty period

company technician give not any response with in warranty period.