Morphy Richards Complaints & Reviews

Reference Complaint no: 6607577 dated 23 March 2015.
at helpline [protected] of Morphy Richards / Bajaj Electricals Ltd.
product: MARVEL KITCHEN MACHINE mixer grinder
Sr. no. of Product: S4040115
Bill No. 354338, Date 17/03/2015,
AF Canteen Race Course, Air Force Station, New Delhi-110003

COMPLAINT: FLEXI JAR LEAKING/DAMAGED on first time opening the packing.
Service man came but...

With great gust and anticipation a Morphy Richards OTG 52 ltrs was purchased on 25.03.2015 from RK Electronics, Vikas Marg., New Delhi I was in anticipation of good long service from a quality product - alas in vain. On usage it was observed that the door does not close completely. The gap is visible to the naked eye. Customer care was contacted ( Complaint No. 6680547). A technician saw the defect and noted the fault in his worksheet....

I, Mr.Prashant Raje, had lodged complaint for my OTG 52 RCSS which has heating problem, it takes longer time than mentioned in recipe book of morphy richards, also its within the guarantee period.The concerned person had come to check with the fault on 23rd March 2015, in which he told that there's problem with the thermostat & he would change it in 4-5 days duration.But till today 4th April none of the concerned person has taken the...

I purchased a Divo Essential 3 Jar Mixer Juicer from Morphy Richards on 31/12/2014, with 2 years of guarantee + 5 years of guarantee on motor. When used it first time, it didn't started, I logged my complaint and customer care representative from Bajaj Electricals visited to attend my complaint (Call no.[protected]. I raised my concern that how should I trust reliability of this mixer juicer as its not working from its first attempt and...

I PURCHASED MORPHY RICHARDS 15LITRE STORAGE GEYSER FROM KUMAR ELECTRONICS DWARKA ON 04TH NOV-2014. SINCE ITS PURCHASE THE PRODUCT WAS NOT GIVING GOOD SERVICE. LAST ONE MONTH AGO I FOUND THAT THE PRODUCT IS NOT WORKING & THE WHOLE APARTMENT HAS BEEN SHORT-CIRCUITED.AFTER THE VISIT OF SERVICE CENTRE PEOPLE THEY CONFIRMED THAT THE HEATING ELEMENT ORIGINALLY PROVIDED IS FAULTY & IT HAS ALSO DAMAGED SOME MCV'S INSIDE.AFTER LONG FOLLOW-UP...

I have purchased, on 28 May 2008, from Air force CSD Air force Station Kalaikunda Dist West Medinipur West Bangal- PIN 721303, it has became unserviceable within its guarantee period, CSD has denied any help, now what to do where to go, my product should be changed immediately or may be repaired as soon as possible....

I had logged a complaint with you 3 months back for my leaking kettle 1.8 Rapido the complaint was attended by the technician and replacement sticker was put on it, as i had purchased it online from yebhi.com, now yebhi is closed and they no more exist, and nobody from morphy richard is also helping in the replacement, i have been running door to door but all in vain i had a word with the area incharge Mr. Arun Chavan and his senior Mr. Sujay...

My complain no is 6246920 dated 19/01/2015 from Kolkata... Complain was regarding change of thermal of my otg ... It's been almost a month area manager sanditpa and head manger sukamal is least bothered sending some1 for repair.. neither they cal back nor respond to my at once have to cal them continuously thn thy pick d cal n thy say thy sendng d techniques next day n there next day havnt came yet ... Evn calling to cam center nos of time...

I brought a kettle from Flipkart a Morphy Richards Rapido 1.8 L kettle on Jan-2014 with in one year it started Leaking Water. So I opened a ticket on Jan-2015with Morphy Richards complaint Number 6181247. After the complaint a Technician from Bajaj Electricals(as representative from Morphy Richards) came next few days took the kettle and did not show up for 10 days. So I called back he came returned my Item and gave me a Sticker for Replacement...

This is regarding repairing of microwave oven of morphy Richard It was purchased in 14-march-2013 from Croma B2/38 Janak puri 2 years guarantee is clearly mention on product:-20MS inv no:-SLF02A[protected] Called on customer care no which are [protected] complaints was locked yesterday complaint no:-6219848 The complaint was assigned to Pant services the engineer visited and he denies repairing the product Kindly resolve...

I took your food processor from Radhika Sales in Nigdi, Pune 6months back. The blades of the jar are not not at all sharp from the first day itself. You cannot even grind a ripe banana. The quality of the plastic handles and plastic jar (kneading)are so cheap. I have made a blunder mistake by buying your food processor. I have never come across such a bad quality and not at all worth buying. The sound is so loud. Pl dont cheat people like...

Dear Sir, My OFR -900 is not working, many complaints have been lodged and your engineer has visited many times but nothing has been done. This was purchased on 18.02.2013 & till date it has not performed even a single day. From the past 2 years we are simply following up with your technecians & local staff. One of your managers has committed to replace the unit in 7 days time but again 20 days have passed & they have not contacted...

Hi! I purchased Morphy Richards OTG on dated 1/9/2013 E zone great India palace Noida. I am facing problem in timer and thermostat. Firs time your service engineer visit and said there is no problem. Second time when again I booked complain on your customer care number. Your engg. visit my place after 3 days of complain. He checked the OTG and found the problem, he adjusted the thermostat but not checked the working.next day when I tried...

please refer followings:- 1.I have purchased Morphy richards JMG Divo Ess. 3 Jar on 28/01/2013. 2.The blade of big jar has been broken while using the machine. This occurs thrice times during the period from 28/01/2013 to till date. 3.It is not understood as to why this problem has been repeated again and again. 4. JMG is under guarantee period. 5.MY Address is:- RAJIV RANJAN, House No D/45A, C/o Roop Lal Rana, Ganesh Nagar Pandav Nagar...

We placed an order for a Microwave Oven 20MS, on the official website Morphy Richards http://www.morphyrichardsindia.com on 31st October, 2014. On 11th November, 2014 we reached the product, but was in a damaged condition. Immediately on receiving the product by Gati Courier Services (Tracking No.[protected], we opened it and found that the body was dented from one side and the ring placed beneath the glass table was broken & Bill was...

Since Morphy has no service network of its own, accordingly, it does not intend to honour the said warranty provisions as the outsourced partner does not have the will or intent to establish the quality services for Morphy. Moreover, the provisions of warranty are only to sell the product and they have no direct complaint resolution mechanism to appeal against such deficient services. First, complain addressed 5747063 however, self purported...

Hi I bought an OTG from a shop at Kolkata, India on 26th of September 2014. When I bought home the product and opened the package I found that they have provided me the wrong smaller rotisserie rod instead of the rod for the 28ltr. I have complained both at their Mumbai, India office and Kolkata, India office. The numbers are[protected] and[protected]. The complain number raised is 5557636 and 5673697. They are constantly saying...

Sir, This is in continuation to Two Requests: Request1: 5644250 (Closed without Resolving the issue) And Request2: BOW201014ID01678, I placed today by calling Croma Customer Care: [protected]. As promised, demo / installation should be done by eod tomorrow. Otherwise, I've no option other than placing request for replacing the product with either Samsung / LG Microwave Woven - as without properly checking the Product Condition, I can't...

Hi, I had brought the product 5 months back, it worked great for 4 months and then the trouble started with ELCB, every time we switch on the geyser it gets tripped(gets switched off after a spark inside the ELCB). Gave 3 complaints in 2 weeks time. Every time the service agent comes, replaces some wire, it works, but only for 1 day. next day again the same problem happens. fed up with inexperienced pathetic service of the service agent....

I have taken Morphy Induction cooker. In a 1 month same problem is been occured thrice and on asking for replacement, the refuse and even the Area head and Manger a re arrogant and makes the customer full. Mr. Arun is the person who is in Morphy is the one who cant solve a single problem....