Claimed

Motorola Solutions Complaints & Reviews

1.4
Updated: Jun 21, 2025
Complaints 1862
Resolved
520
Unresolved
1342
Contacts

File a complaint to Motorola Solutions

Having problems with Motorola Solutions?

File a complaint and get it resolved by Motorola Solutions customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

Motorola Solutions reviews & complaints page 2

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
J
jubiaathika
Oct 19, 2021
Report
Copy

Moto g30
Camera clarity is worst
Camera is 64mp but the clarity is 8 mp like this
Please rectify and send me the update
Thank u.
Motorola Solutions customer support has been notified about the posted complaint.
Helpful
Found this helpful?
Write a comment
Report
Copy

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    M
    Mainul Ahasan
    Oct 14, 2021
    Report
    Copy

    Address: NTPC BARH

    This phone is hanging very frequently
    Display is too slow and less sensitive.
    Network and data connectivity frequently get disconnected and connection restored automatically.
    Very slow network and data connectivity.
    Camera is not better than 10 MP where it is claiming as 108 MP.

    Such a worst experience in very few days
    Motorola Solutions customer support has been notified about the posted complaint.
    Helpful
    Found this helpful?
    Write a comment
    Report
    Copy

    Post your Comment

      I want to submit Complaint Positive Review Neutral Comment
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      2
      2862-A-Aariz Aftab Naumani
      Sep 14, 2021
      Report
      Copy

      Address: New Delhi

      The one issue which most o[censored]s people hate with moto g60 is that while using more than one audio output app the audio quality gets distorted. For ex: while playing pubg without earphones with friends, the audio quality of game gets distorted. Another example, while attending class on google meet, if i play any video on youtube the audio quality of the both audio output gets distorted/downgraded. Issue persists only while using apps with more than one audio output or like in games like pubg where two outputs is present by default (1. Friends on call. 2. Game audio output).
      In my previous phone which was Xiaomi note 5 i used apps with more than one audio output but there wasn't any scene of audio quality distortion.
      I think you guys MUST fix this with an update as this bug is HIGHLY IRRITATING.
      Motorola Solutions customer support has been notified about the posted complaint.
      Helpful
      Found this helpful?
      Write a comment
      Report
      Copy

      Post your Comment

        I want to submit Complaint Positive Review Neutral Comment
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        S
        Sneha Dass
        Sep 5, 2021
        Report
        Copy

        Address: C-3, 907A, J.P. Apartment, Shalimar Garden, Ghaziabad

        The persons whom I talk in phone unable to hear me properly. They complaints of voice break or no voice.
        Also noise reduction function is not working. Don't know it is there or not. if the person hears me he complaints of noise from background even if only fan is running in the room.
        Motorola Solutions customer support has been notified about the posted complaint.
        Helpful
        Found this helpful?
        Write a comment
        Report
        Copy

        Post your Comment

          I want to submit Complaint Positive Review Neutral Comment
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          S
          Shreshth Srivastava
          Aug 8, 2021
          Report
          Copy

          Address: B/6 chitrguptanagar bankmen's colony kankarbagh patna 20

          Charger not working.
          Motorola Solutions customer support has been notified about the posted complaint.
          Helpful
          Found this helpful?
          Write a comment
          Report
          Copy

          Post your Comment

            I want to submit Complaint Positive Review Neutral Comment
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            V
            Vinodh Kumar Kakarla
            Aug 4, 2021
            Report
            Copy

            I have purchased Motorola TV on March 19th, Now the remote is not working.
            I have called to Motorola customer care and Flipkart care. But they were not responded. Please solve the issue.
            Motorola Solutions customer support has been notified about the posted complaint.
            Aug 04, 2021
            Updated by Vinodh Kumar Kakarla
            My Mobile No:[protected]
            Helpful
            Found this helpful?
            Write a comment
            Report
            Copy

            Post your Comment

              I want to submit Complaint Positive Review Neutral Comment
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              R
              R_B
              Aug 1, 2021
              Report
              Copy

              Bought these pathetic ear buds on 26th Oct 2020 from amazon & now it has started making a mess, in just 8-9 months, battery is getting drained in 30 mins, even after multiple recharges. just want to replace it or refund the amount
              Motorola Solutions customer support has been notified about the posted complaint.
              Helpful
              Found this helpful?
              Write a comment
              Report
              Copy

              Post your Comment

                I want to submit Complaint Positive Review Neutral Comment
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                T
                Tom Larly
                from Thanjavur, Tamil Nadu
                Jun 11, 2021
                Report
                Copy

                Address: 617 3 RD PHASE 4 TH STAGE VIJAYANAG

                Both front and back camera video is getting lots of issues. It is taking too much time to save. Even after save it is not playing continuosly. The phone is getting hang during camera activities. Last 5 days I could not take any video in this mobile.other than camera everything is good. I have done the camera updated, but no improvement.
                Motorola Solutions customer support has been notified about the posted complaint.
                Still problem is not resolved.
                Helpful
                Found this helpful?
                1 Comment
                Report
                Copy

                Post your Comment

                  I want to submit Complaint Positive Review Neutral Comment
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  A
                  Aparnadevi M
                  Jun 9, 2021
                  Report
                  Copy

                  I have some problem with my motorola mobile phone with regard to battery and replaced the battery from an authorised service centre in Kannur district of Kerala state 2 months back. Now my mobile has the same problem with its battery. Actually the service people told the battery has 3 months warranty. But now it used only for 2 months. Now I tried to contact the service but that number is switched off..
                  Motorola Solutions customer support has been notified about the posted complaint.
                  Helpful
                  Found this helpful?
                  Write a comment
                  Report
                  Copy

                  Post your Comment

                    I want to submit Complaint Positive Review Neutral Comment
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    T
                    Tarun Suresh
                    Jun 8, 2021
                    Report
                    Copy

                    It's been a week since I bought the phone and it's not turning on. I tried all the given steps to turn it on but it's not working
                    Motorola Solutions customer support has been notified about the posted complaint.
                    Helpful
                    Found this helpful?
                    Write a comment
                    Report
                    Copy

                    Post your Comment

                      I want to submit Complaint Positive Review Neutral Comment
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      S
                      May 11, 2021
                      Report
                      Copy

                      Address: Ap- Sarud,Tal- shahuwadi, Veshi galli

                      Charging not occur during connection
                      Motorola Solutions customer support has been notified about the posted complaint.
                      Helpful
                      Found this helpful?
                      Write a comment
                      Report
                      Copy

                      Post your Comment

                        I want to submit Complaint Positive Review Neutral Comment
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        P
                        Pipli
                        from Noida, Uttar Pradesh
                        Mar 6, 2021
                        Report
                        Copy

                        I have purchased one mobile ( Motorola one fusion plus) on 19.10.2020, day before yesterday I feel that mobile sound speaker is not coming properly so I take it to the nearby Motorola service center where they verified that it's speaker gone faulty then I told them to change it free of cost because it was in warenty period but they refused to change it & advice me to call at service center after that I have tried customer care number many times but no response given them, so kindly help me.my contact number is [protected]
                        +1 photos
                        Motorola Solutions customer support has been notified about the posted complaint.
                        Mar 06, 2021
                        Updated by Pipli
                        Kindly arrange to resolve the issue

                        Helpful
                        Found this helpful?
                        Write a comment
                        Report
                        Copy

                        Post your Comment

                          I want to submit Complaint Positive Review Neutral Comment
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          N
                          naushsdali
                          from delhi, Delhi
                          Feb 17, 2021
                          Report
                          Copy

                          Address: C/O MCD SLAUGHTER HOUSE, GATE NO.-D, NEAR-FISH & POULTRY MARKET, GHAZIPUR, DELHI-110096
                          Website: VERVERAP 105 SPORTS IN EAR WIRELESS BLUETOOTH in 15/11/2020. But it is not working button side.

                          Dear Sir/Mam

                          I have purchased VERVERAP 105 SPORTS IN EAR WIRELESS BLUETOOTH in 15/11/2020. But it is not working button side.

                          Thanks
                          Motorola Solutions customer support has been notified about the posted complaint.
                          Helpful
                          Found this helpful?
                          Write a comment
                          Report
                          Copy

                          Post your Comment

                            I want to submit Complaint Positive Review Neutral Comment
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            M
                            ManjuDevraj
                            from Delhi, Delhi
                            Dec 19, 2020
                            Report
                            Copy

                            Address: #3/619, 3rd main road, kumarvyasa road, srinagar, Bangalore-560050

                            Dear sir i purchased recently means i brought new Motorola e 7 PLUS On[protected] just only one month old but mobile phone now its giving so much trouble to me. when i am putting in to charging its not increasing its reducing why like this problems will come now please replace my mobile and accessory as soon as possible
                            Motorola Solutions customer support has been notified about the posted complaint.
                            Helpful
                            Found this helpful?
                            Write a comment
                            Report
                            Copy

                            Post your Comment

                              I want to submit Complaint Positive Review Neutral Comment
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              V
                              Vilas Burse
                              Dec 10, 2020
                              Report
                              Copy

                              Address: ETERNITY MALL Thane west

                              On 4/11/2020 I gave my MOTO XT1562 mobile to CCOM TELECOM PVT LTD at ETERNITY MALL Thane West, Maharashtra, India for Battery Replacement as very low backup time after full charging. (Ref No. MOT/ETE02/CI/10/20/000484, Cash memo-(CTPL/20-21/ETE02/268).
                              1) Taken more than 9 day to replace Battery - For this time my mobile remain switched OFF (Which is not justifying).
                              2) Without information My Mobile is formatted. I lost all my data and all numbers as no backup taken. (with only "Sorry" remark)
                              Motorola Solutions customer support has been notified about the posted complaint.
                              Helpful
                              Found this helpful?
                              Write a comment
                              Report
                              Copy

                              Post your Comment

                                I want to submit Complaint Positive Review Neutral Comment
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                B
                                Blaise Xavier
                                Nov 20, 2020
                                Report
                                Copy

                                Address: Blaise xavier

                                Many problems
                                Motorola Solutions customer support has been notified about the posted complaint.
                                Helpful
                                Found this helpful?
                                Write a comment
                                Report
                                Copy

                                Post your Comment

                                  I want to submit Complaint Positive Review Neutral Comment
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  H
                                  Hemanbhardwaj
                                  Oct 15, 2020
                                  Report
                                  Copy

                                  Address: New Delhi

                                  I have some issue in my mobile.
                                  IMEI : [protected] & 87

                                  ..Network issue.
                                  Replace 2 sim cards from the vodafone also due to this. But now I can not able to make calls.
                                  ..Battery drain issue. Fast charging not supported and discharge within 2 to 3 Hrs.
                                  ..Audio issue. Mic and speakers not working only bluetooth speakers and ear buds are working.

                                  Went New delhi service centers in okhla, kotla and lajpat nagar But those are offering paid service. Said they are Not supports for warranty related issue.
                                  Also Called on Toll free no. [protected] They are Not supported also. Please look into it and help me.

                                  Hemant bhardwaj
                                  [protected]
                                  +1 photos
                                  Motorola Solutions customer support has been notified about the posted complaint.
                                  Helpful
                                  Found this helpful?
                                  Write a comment
                                  Report
                                  Copy

                                  Post your Comment

                                    I want to submit Complaint Positive Review Neutral Comment
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit
                                    S
                                    suraj lohani
                                    from Bengaluru, Karnataka
                                    Oct 10, 2020
                                    Report
                                    Copy

                                    Recently I had my moto c plus charging pin replacement from A.G enterprises, Ground floor, kamla Vihar, ASHA singh More, A.P colony, Gaya-823001, on 26th of August 2020. Now within 50 days again my mobile stopped charging as expected. I reached the service center and they said again charging pin needs to be replaced.
                                    I mean the same thing could have been done outside with less cost and it will work. Even I spoke to Manager, but they said you need to replace it again with same charge 850 rupees.

                                    When i got it checked from outside, I was surprised, they have used a low quality charging pin, which was of poor quality and also they have damaged my USB cable as well. I got it changed in just 150 rupees and it is working as expected.

                                    These is clearly case of damage the moto brand, as it will be clear breach of trust with customer. We rely on service center due to durability of product, but it seems as the kind of service that I got doesn't show this.
                                    Motorola Solutions customer support has been notified about the posted complaint.
                                    Helpful
                                    Found this helpful?
                                    Write a comment
                                    Report
                                    Copy

                                    Post your Comment

                                      I want to submit Complaint Positive Review Neutral Comment
                                      code
                                      By clicking Submit you agree to our Terms of Use
                                      Submit
                                      S
                                      SHASHI NIGAM
                                      Sep 30, 2020
                                      Report
                                      Copy

                                      Address: 111/94 Ashok Nagar Kanpur, above Eye Planet

                                      The complaint of Motorola One Macro (Space Blue)
                                      Invoice No FABGAV[protected] DT 13.03.2020
                                      Rs. 8999/- IMEI No.1. [protected] /[protected]
                                      I have purchased mobile from Flipcart . After using it I have facing problems after one month since April /May 20. The complaints are as under :-
                                      - At the time of calling voice is disturbed .
                                      - At the time of receiving the call voice does not clearly hear.
                                      - I have restart again & again then voice is clear.
                                      - If I Poweroff the phone then voice is clear.
                                      - If I call the phone SCREEN IS BLACK, no DISPLAY . This problem is come to me on April / July and also 25to 29th sept.20
                                      +2 photos
                                      Motorola Solutions customer support has been notified about the posted complaint.
                                      Helpful
                                      1 other people found this review helpful
                                      1 found this helpful
                                      Write a comment
                                      Report
                                      Copy

                                      Post your Comment

                                        I want to submit Complaint Positive Review Neutral Comment
                                        code
                                        By clicking Submit you agree to our Terms of Use
                                        Submit
                                        S
                                        Shivoy Mohan Gupta
                                        Sep 21, 2020
                                        Report
                                        Copy

                                        I took my moto x4 phone for servicing to motorola service center kanpur.
                                        The phone needed mic replacement that which was done. But later when i recieved the phone it's front housing had decorized and also the finger print sensor was damaged.
                                        Motorola Solutions customer support has been notified about the posted complaint.
                                        Sep 21, 2020
                                        Updated by Shivoy Mohan Gupta
                                        I took my phone - moto x4 for servicing to lenovo motorola service center kanpur. The mic of the phone had to be replaced which was done. But when i got my phone back it front housing had lost color giving phone an ugly look and also fingerprint sensor was damaged (Which earlier was working fine).
                                        So i want to understand the authorization level of motorola service centres that during repairing one part of phone they end up damaging others.
                                        Helpful
                                        Found this helpful?
                                        Write a comment
                                        Report
                                        Copy

                                        Post your Comment

                                          I want to submit Complaint Positive Review Neutral Comment
                                          code
                                          By clicking Submit you agree to our Terms of Use
                                          Submit