Submit a Complaint
Claimed

Motorola Solutions Complaints & Reviews

www.motorolasolutions.com
1.4
Updated: Oct 28, 2025
Complaints 1864
Resolved
520
Unresolved
1344
So far, so good. Motorola Solutions is working on building a stronger response system and taking steps to address most of the complaints. While there's room for growth, their efforts show a positive trend in customer support. We hope Motorola Solutions will keep up the work and continue to help more customers with their concerns even better 🤝
Complaints
Contacts

File a complaint to Motorola Solutions

Having problems with Motorola Solutions?

File a complaint and get it resolved by Motorola Solutions customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT
Mobile Handsets
Motorola Solutions

Motorola Solutions reviews & complaints page 94

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
B
bhandariishwar
from Ramanathapuram, Tamil Nadu
Dec 8, 2015
Report
Copy

Address: Ahmednagar, Maharashtra, 414001

Respected Sir, I have purchase one Motorola 2G handset by flifkart date 21/10/2014. Invoice No.[protected], Handset N26758 Imei No.[protected] & [protected].This handset is Last two months many time hang & automatically On/Off, So how can I purchase for MOTOROLA product next time? Can this handset is replace or Exchange if by Motorola.
Motorola Solutions customer support has been notified about the posted complaint.
View replies
I have purchase one Motorola 2G handset by flifkart date 21/10/2014. Invoice No.[protected], Handset N26758 Imei No.[protected] & [protected].This handset is Last two months many time hang & automatically On/Off, So how can I purchase for MOTOROLA product next time? Can this handset is replace or Exchange if by Motorola.
Reply
Helpful
Found this helpful?
1 Comment
Report
Copy

Post your Comment

Comment Guidelines
    I want to submit Complaint Positive Review Neutral Comment
    Add Image
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    A
    aman.monga
    from Mumbai, Maharashtra
    Dec 7, 2015
    Report
    Copy

    Address: New Delhi, Delhi, 110052

    MOTO G3 purchased -Sep15 via Flipkart. In Oct 15, its loud speaker stopped working Submitted on 30/10/15 to service Centre i.e. ' I-Picks Solutions P Ltd located in CP, Delhi. Today is 39th day nd still havnt recd my phone back. Due to non availablity of eqpment at centre, thy r returning incomplete set. ur Sen. member Prashant is aware bt no use.
    Motorola Solutions customer support has been notified about the posted complaint.
    View replies
    Such a bad experience. just fyi i am one of the loyal customer and having 3 motorola sets i.e. 2 motog2 and 1 moto g3. but after getting this kind of service, i am highly highly highly dissatisfied. Even customer care people are so casuals that it is of no use calling them, i have called them multiple no. of times and every time they say me that some senior person will call u within 48 hrs (Huge TAT) and when senior calls he also remains unaware of the fact and he again take 7 days approx. time to give proper revert (which never comes). I hvent recieved by phone back yet and dont know when i will get it back. also planning to go to consumer court to file compensation suit against their rude and careless behaviour due to which i am suffering a lot without my phone.
    Reply
    Jayanagar service center also same.
    Unfortunately My moto G front screen got damaged due to an accident... and, now its been 2 months my mb is still in service center without getting into any action!!!Escalated our issue to CEO moto, and toll free num.. ALL ARE DEAD BODIES!!!UNDONE...

    Address: Aurobindo Marg, Jayanagar 3rd Block, Byrasandra, Bengaluru, Karnataka 560011
    Phone:[protected]
    Reply
    Jayanagar service center also same.
    Unfortunately My moto G front screen got damaged due to an accident... and, now its been 2 months my mb is still in service center without getting into any action!!!Escalated our issue to CEO moto, and toll free num.. ALL ARE DEAD BODIES!!!UNDONE...

    Address: Aurobindo Marg, Jayanagar 3rd Block, Byrasandra, Bengaluru, Karnataka 560011
    Phone:[protected]
    Reply
    I am thinking of going to consumer court, if interested you can join me too.

    contact no. - [protected].
    Reply
    Goyal Aditi's reply, Jul 6, 2017
    must take a initiative as this company is making fool of the customer. It is our hard earned money & they are not valuing our patience
    yeah, i am also a victim of motorola services...now i think there is only way...its consumer court...what i have to do...tell me..
    Reply
    my work order no. is PKD/MG/15/02965 in thane ccom telecommunication yeah, i am also a victim of motorola services...now i think there is only way...its consumer court...what i have to do...tell me..contact no [protected]
    Reply
    I already booked a complain regarding replacement of display which was broken since 30.01.2017. But no reply has been received from Motorola as yet. I think that day is bad day if a consumer buy a Motorola handset for him.
    Motorola response is very very poor. My advise do not purchased Motorola set in your life.
    Reply
    Helpful
    Found this helpful?
    7 Comments
    Report
    Copy

    Post your Comment

    Comment Guidelines
      I want to submit Complaint Positive Review Neutral Comment
      Add Image
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      S
      shivshankar2668
      from Meerut, Uttar Pradesh
      Dec 5, 2015
      Report
      Copy

      Address: 122001
      Website: motorola

      This is shiv shankar purchased Moto G 2 nd generation around 21 sep 2014 Unable to recive the signal properly by any network ..Gave for the repair for the same issue near Krishna chowk near Spani court problem persit same i am facing alot of problem.. Please kindly sugguest the best way to repair for the proper sigal ...
      Helpful
      Found this helpful?
      Write a comment
      Report
      Copy

      Post your Comment

      Comment Guidelines
        I want to submit Complaint Positive Review Neutral Comment
        Add Image
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        S
        sukarande
        from Mumbai, Maharashtra
        Dec 4, 2015
        Report
        Copy

        Address: Pune, Maharashtra, 411034
        Website: www.motorola.in

        I have purchased new Moto E device. when it has some issue i submitted device at Global services India Pune. After completion of successfull 1 month device is not handed to me and my work order has been closed(ZST/MG/15/06993) instead of resolving issue. They have said to me there is hardware issue with your device and we have ordered motherboard from Motorola. But no use of it when they called me to collect device. When i reached to collect device @Global service center the issue still persist. And from that time they have raised again new complaint(ZST/MG/15/17563) after 1 month. I have question how can they close my 1st complaint(ZST/MG/15/06993) without resolving issue. Also they don't have manners how to communicate with customers.Its really bad experience with me for Motorola. Please help me returning my device as fast as possible. Contact of Service Center:- Global Services Office No-11 First floor, 1274 Thorat Estate Opp Deccan Post office Pune. Mob:- [protected]
        View replies
        Is thare any update n this. or is a fake for Customer satisfaction.
        Reply
        Helpful
        Found this helpful?
        1 Comment
        Report
        Copy

        Post your Comment

        Comment Guidelines
          I want to submit Complaint Positive Review Neutral Comment
          Add Image
          code
          By clicking Submit you agree to our Terms of Use
          Submit

          Related businesses

          Intex Technologies
          1.7
          (1999)
          Ringing Bells
          1.3
          (255)
          Xolo
          4.6
          (1394)