MTS / Sistema Shyam TeleServices [SSTL] Complaints & Reviews

To whomsoever it may concern

Reference mdn: [protected]

Its mahesh mookanagoudar here.
I recently got a sms from mts saying i need to pay rs 105 to avoid legal consequences.
I am not using mts from past 2-3 years and previous to that i have settled the bill and had asked to disconnect the mts service.

Please help me in disconnecting the card.

Contact : [protected]br...

I was using the mts data card for almost 2 years. 6 months before i got a chance to shift my house to thiruvanmiyur, chennai. The real issue started once after shifting there. It is in 3rd floor, i never get transaction rate reaching mb's. I complaint about that and after that even it was not resolved. So i stopped using it often (Not as before). I have escalated this issue several times but no point of talking to them. I was not using the...

Dongle No: [protected]

We have requested for deactivation since ages.

MTS is charging us for Data which we have'nt Used...

Now I am getting calls telling that legal actions will be taken against me.
I had requested for the deactivation since ages. Their Customer Care Executive told he would deactivate but dint do the same. Its not a mistake from my side and have not used a single byte after...

Hi,

I have called up the MTS customer service to cancel my Post-Paid data connection. I was told that, I need to pay the outstanding dues first to submit de-activation request even though the normal process should be is to generate bill after de-activation is submitted - this is the first issue and they are doing this citing it is an internal process.

Next major scam, MTS is doing is they charge EXTRA 4 days...

DATA CARD NO - [protected]

Hi I am Rajesh from Chennai. I am using the MTS MBLAZE DATA CARD for the last 2 years. Recently i am facing more issues in the data card. I have registered the complaint in customer care (COMPLAINT NO FEB/315) ON 03/02/2017. As on now Nobody contacted me from your team and surprisingly i am received the message from your team that complaint has been resolved. This is the worst support from your team...

I got an unexpected bill of amount 1070 for the month of December 2016.During this month I hardly used the dongle. How come I got this much bill after that was not clear to me. I complained at the customer care more than once, however they kept me waiting only to say that its nothing that they could do. They were very rude also. Hence I have decided not to use mts connection any more. I believe there are better service providers in the market....

Hi team,
I am using my mts data card and no is [protected].
As I raised so many complaints regarding speed of my data card from 20th Jan and today finally enginner visited my site where I am using my data card. He yold me that it seems temporary breakdown in your site and it will take some days to resolve the issue.
But I have validity of this recharge for 28 days so I asked to extend my validity but they refused to do...

Dear Sir,
I used MTS post paid data-card for internet since 2015 & i paid bills on timely always & in september month 2016 I told customer care for withdrawing of internet service & finally on 3rd october 2016, a call from mts Company came to my number for full and final termination Email for termination of my data card services.They told me to pay Rs 1467/- as a full and final settlement amount for withdrawing services of data card...

We registered a complaint in MTS dated[protected] vis complaint number OCT/2541regarding connectivity issue on MTS DATA CARD, The MTScustomer care confirmed us that their services are not working properly so asked us to not use the data card and assured that no bill will be generated.but the bill was generated and sent to us for consecutive months(the card was not used).we have paid the bill but our number still not deactivated by MTS, the...

Dear Sir
Due to the following reason's i didn't pay the MTS post paid bill for data connection. Please you answer me on behalf MTS

1.Very worst approach while speaking with customer

2.Very worst customer handling of MTS collection agents

3.Not said proper answer for my questions

4. There is no minimum of awareness and manners while speaking with customers

5....

I have been using the above post paid (by force not by choice) service more than 1 year. Since then I have been frustrated of the service as within few days of the starting of the monthly slot( which starts from16th day) the net speed used to become so slow that I could use the network until the speed booster was requested by me in lieu of extra charge though I opted for sufficient high GB package. So I have been paying even in some months...

Hi,

I was using MTS data card. with no [protected].
I want to discontinue my usage and i called them for deactivating my card. They told that i have outstanding amount and if i pay they will discontinue the service. i paid the outstanding amount. Again teh next month they generated bill. i also paid that and asked for discontinuation of service they agreed. the next month again they generated bill. i called customer...

I have already close connection in 10/2012, I have their mail for disconnection but MTS was sending bill in random month bill till 2013, and now MTS is sending legal notice.

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My mail to MTS customer care -

Hello Sir/Mam

I want closed my MTS DataCard Connection, My MTS number is [protected]. and please adjust...

Dear Mts
I had been complaining of Internet speed and connectivity from last 3 months but the response is all lousy and baseless. The technical team tell me all those useless technique like delete temp. File and reset the device instead of getting the speed and connectivity checked .when asked about the complaint no they don't response right, never got one even asked for it
Against of that when the bill due date comes near...

Regarding MTS MDN [protected] MTS was not providing promised services so I requested MTS for disconnect the service and stop using the service from august 2016 onwards. MTS didn't disconnect the services and keep charging for number of months. I paid once online from mts website but didn't give any instruction for auto-debit. MTS keep deduct money from my paytm/credit card account. Later when I came to know about this fraud I contact MTS then...

Harassing me day by day and using the advocate name irshad ahmah mobile no [protected] and many times abuse me over the call kindly help me.they are asking the money 15000 to 20000.i have the connection of mts and my last bill is 1500/- i have close the connection due to worst services and the same day when i have sent email for close the connection they have stated to harassed and abuse me over the telephone.now i have decided to not to pay...

I received a call about a discount on my credit card.

they were asking all the details. even knowing that i should not give any details, i gave CVV which should not be shared, and while talking i had this feeling of a spam but him repeating my credit card details and pausing and confirming for mine answers.

i ended up blocking my card after the call was over and trueCaller showed the above mentioned Company...

Be careful - Mts is fraud company and activate VAS service after using its service after some period and add false charges in your bill, if you will not notice. When you complain about this false charges and refund, they do not deactivate the service and they ask to pay the bill. If you will not pay the bill the keep on adding false charge even they do not refund any charges. After sometime their customer care executive start threatening...

Hai my name is vaishakh i hav this mts data postpaid connection.ad i travel abroad i couldnt pay the mts bill for 2 months .later as it was dues a personnel called from mts and said today is last day to pay bill if you dont pay they will register a case against me. The also said as the bill is 2340 approximately ruppees .if i will pay it the day it self 340 ruppees will be exempted have to pay only 2000 .i paid the said amount and told them...

I have purchased dongle from MTS Store. I had used last one year.One of the issue My Name (Initial) is wrongly entered and there are sent every month bill ..and many time complaint to customer care at the time i had paid every month correctly.there is no response..finally i complained zonal office.There take action for name correction.But after make the name correction.they are sent two bills for same month. at the same the dongle also more...