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MTS / Sistema Shyam TeleServices [SSTL] Complaints & Reviews

1.5
Last updated Dec 13, 2022
Complaints 2563
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MTS / Sistema Shyam TeleServices [SSTL]
Customer Service Contacts

MTS / Sistema Shyam TeleServices [SSTL] Phone Numbers

Phone
+91 12 4481 2500
39
61
Mobile
+91 91 4515 5155
44
48
Fax
+91 91 3736 6366
+91 91 3716 6166
+91 12 1260 4656

MTS / Sistema Shyam TeleServices [SSTL] Website

MTS / Sistema Shyam TeleServices [SSTL] Head Office Address

MTS Towers 334, Udyog Vihar, Phase-IV
Gurgaon
Gurgaon District
Haryana
India
122001

MTS / Sistema Shyam TeleServices [SSTL] reviews & complaints page 14

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S
Shubham Sharma 093
from Mumbai, Maharashtra
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Bill genration

Address:74824
Website:MTSINDIA

I shubham sharma is genrating this report to the mts on the basis of illegal bill generation ... on my no [protected]... i have given my first bill of rs 948 rs to mr sonpal with the request of diccontinuation of my net sevices futher after talking to your company billing incharge from meerut ... but instead of that ... my bill was still genrated on the mobile no... NOTE: mr.Sonpal bill collector agra was specificly mentioned to get my connection...
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Address:Ajmer, Rajasthan, 305001
Website:mtsindia.in

Dear sir / madam,
I have been receiving unnecessary calls from the company compelling me to pay the bill. I understand that this is their duty to remind their customers about the due date of the payment. But who on earth receives 10-12 calls a day from a company. I've tried to approach the customer care services through emails and from that day i am receiving more calls. The company is at the same time sending me messages for the...
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R
Rishabam58
from Chennai, Tamil Nadu
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Demanding payment for closed connection

Address:600037

I was using MTS Dongle under No.[protected] till end of March 16. Since I got retired I wish to discontinue the same and visited their Shop at Ambit mall, Ambattur industrial estate, Chennai on 5th and gave letter to discontinue the same and ready to pay the amount. Since I am closing they calculated the amount till 5th April and collected Rs.1190/- and gave receipt. They taken the letter from me to close the account. After two months I got...
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A
Amarmeena1992
from Moradabad, Uttar Pradesh
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Mts mblaze wifi data card not connect

Address:Jaipur, Rajasthan, 302015
Website:Www.mts.com

Dear sir
I have purchase mts mblaze wifi before 2 year. I'm continuous using data card but due to slow speed since july to august data card was off. And now my mts wifi data card was not working & not activate so i have request you that my mts wifi data card as soon as possible activate
Mts wifi data card no [protected]
AMAR SINGH MEENA
amarsinghjr.[protected]@gmail.com
[protected]...
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P
Pradyumna Shee
from Mumbai, Maharashtra
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Discontinue mts data card 8648026926

Address:Kolkata, West Bengal, 700094
Website:www.mtsindia.in

Please find the below the complain.

I requested discontinuation for mts datacard service for [protected].
Requested on 20th july 2016 but request is still not progressed.

ø i have called customer care several times to register the mts datacard discontinuation request. Everytime, i am kept on hold for 5 mins and then disconnected / told that i will be called back / or senior personnel is busy.
br...
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D
Divyansh Tiwari
from Mumbai, Maharashtra
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Wrong generation of bills even after request for cancellation of account

Address:New Delhi, Delhi
Website:www.mtsindia.in/corporate/about-sstl.html

I bought a postpaid device of MTS in Jan, 2015. I did all the payments on time and correctly, but in April end or May starting of 2016 I lost my device and complained about the same to a local office of MTS. They told me to call the customer care and ask them to discontinue the connection. I did so.
Later, they asked me to pay the bill for April which I did and I asked them to stop the connection and the operator told me that the same...
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R
rakesh jain 1
from Mumbai, Maharashtra
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Non issue of payment receipt

Address:New Delhi, Delhi, 110092

I had a MTS conction no. [protected] against which a sum of Rs, 1323/- was outstanding. As per your message sent on my mobile no.[protected] during the month of may to make a payment of rs. 662/- to settle the account I contact Mr Alok Kumar on mobile no. [protected] & according to his instruction I made the payment of Rs. 662/-. . He assured me that after receiving the payment in a dummy account he will send me receipt & NO DUES CERTIFICATE.....
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Address:Gurgaon, Haryana, 122001
Website:www.mtsindia.in

I was a customer of mts data card (No-[protected]). And i had to disconnect it because i had to move abroad with my family. The send me a cheque for the unused data under my name on june 23, 2016. My parents found the cheque on mail when they returned back to india and they are stuck with it. I can't go back to india and i have no accounts under my name. I just thought of sending the cheque back and can be reissued under my father's name....
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P
Pt. dinesh sharma
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Regarding the slow internet speed

Address:Agra, Uttar Pradesh
Website:Www.mblaze.home

Sir, name is nitin saraswat and i am an user of mts 3g plus data card (data card no. is [protected]). which is supposed to be a high speed internet provider data card as the company claims. things was a little ok at the starting but almost since a month the speed is very low. even net surfing is tough. i am having a plan of 30 gb @ rs.1149 (inclusive all the taxes). but practically my money is being looted as there is no stipulated speed....
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Address:Ahmedabad, Gujarat, 382443
Website:selfcare.mtsindia.in

MTS service men on 16th Aug replace my device & gave Cracked repaired device I refused Next day gave also repaired device I again refuse.He tells go Thaltej Office Branch. Warranty means that if the device found faulty it will be exchanged with NEW DEVICE not with repaired old device which you get from other customers sowhy Igot oldrepaired device?...
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A
AnupamRawat
from Mumbai, Maharashtra
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Bills for no service and constant threats by MTS

Address:New Delhi, Delhi, 110059
Website:NA

Dear sir/ Madam

I have been constantly troubled and tortured by MTS brand with "Systema Shyam TeleServices Limited (SSTL) for my subscription [protected] learning MDN no. [protected] where the party is constantly asking for a due amount Rs. 680 and time and again threatening for taking legal actions.

While I was in Kochi I bought this MTS device from this service provider and ever since I had faced multiple issues...
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M
Moses Pradeep G
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Mts mblaze cancellation

Address:Chennai, Tamil Nadu, 600086

Mts mblaze : [protected]

Mobile : [protected]

I was promised for upto 9mbps speed when this was sold to me and i only getting someting close to 1mbps,. I raised a complaint to customer support and they said if i am getting 1mbps speed it is a good speed and rejected my concern,. But this was getting worst day by day and i was only getting 500 to 700kbps, i again raised complaint and this time they accepted it and...
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A
amarnath pandya
from Chennai, Tamil Nadu
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Unusage bill

Address:Chennai, Tamil Nadu, 600008
Website:www.mtsindia.com

Hi i am amar my mts number is [protected] i have not use my mts from past six months last time also they forced me to pay 2700 i paid but this i m not going to pay single money for the un usage bill i tried of complaining to mts but no use of it only keep on torturing for bill payment.

Hereby i declared i will not pay any amount kindly cancel the same...
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Address:Kolkata, West Bengal, 7000091

I am using mblaze modem with data card number ([protected]). They gave me offer that if i recharge within the expiry date my balance would be carry forwarded. The expiry date of my balance was showing august 5th 2016. When i opened my laptop to recharge on the same day it was showing the balance is zero. I had around 6 gb of data. When i called up customer service they said that the balance expired on 4th of august. When i asked them if balance...
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Address:New Delhi, Delhi
Website:www.mtsindia.in

I got transferred from ahmedabad to a different region of the country and i had requested the mts team to disconnect my services on[protected] which was not disconnected by them stating a technical fault at that point of time and was assured the same will be done in another 48 working hours. Later the services were still active and i communicated the same to the person through whom i had activated the service. I had paid the last due amount...
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V
vishalpa
from Bengaluru, Karnataka
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Sending reminders for payment though the payment is completed.

Address:560103

MTS is sending reminders for the payments which is done from my end. The connection was closed on Sep 2012 and now in 2016 they are sending SMS for payments when inquired they do not respond properly but in turn send sms stating that Lok adalat case is pending.

Customer care personnel calls and if i say that no dues are pending, they ask for proffs and when submitted they don't even reply and they send notice over email which...
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Address:Kolkata, West Bengal, 700015
Website:mts india

My mts no. Is [protected] i was paying about 1400 rs but after some price hike currenlty i'm paying about 1500 rs for 40 gb data (20 gb day and 20 gb night) but the speed is so worst that youtube videos still run at 360 p and worst part is after the whole 40 gb or 20 gb morning data finished the speed slows down and is so slow that it makes the 2g data speed seems to be faster. Every pages opens up after 2 to 3 tries even this happens to simple...
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G
Gagan Mendiratta
from Bareilly, Uttar Pradesh
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Fraud and threatening calls by your employees

Address:New Delhi, Delhi, 110012
Website:www.mtsindia.com

My name is gagan Mendiratta, first of all i have been cheated by mts employees he said he dongle is for free, you just have to pay monthly rental before you buy it and they will give me a power bank.. They didn't even give me power bank plus they taken 1000rs for monthly rental. Just after a month i get a bill o[censored]nused mts dongle which i already applied for close my services as soon as possible i don't need it but still i got a bill of 1600,...
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Address:600126
Website:www.mtsindia.in

Dear friends,
Think twice before you go for mts connection data. I have been with mts for last one year. Since i had speed issue i was in a position to disconnect with mts service so i requested mts to disconnect my number [protected] with the request number 7050542 on july 30th 2016. I didn't get any email confirmation from them till 9th august 2016. So i did send reminder email to confirm about disconnecting service so that it would...
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J
Jaison Joe
from Chennai, Tamil Nadu
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Legal threatening and harassment

Address:Chennai, Tamil Nadu, 600102
Website:www.mtsindia.in

Hi sir,
I had been using mts data card 6 years ago and i closed my account with full payment without any due.
They gave same datacard to some other guy without changing my information. That guy seemed to have not paid any amount. Now i am getting

Messages over and over again since 2015.
Mts is messaging me everyday stating that "advocate notice generated due to non payment of rs.912 for your mts a/c...
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