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MTS / Sistema Shyam TeleServices [SSTL] Complaints & Reviews

1.5
Last updated Dec 13, 2022
Complaints 2563
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MTS / Sistema Shyam TeleServices [SSTL]
Customer Service Contacts

MTS / Sistema Shyam TeleServices [SSTL] Phone Numbers

Phone
+91 12 4481 2500
39
61
Mobile
+91 91 4515 5155
44
48
Fax
+91 91 3736 6366
+91 91 3716 6166
+91 12 1260 4656

MTS / Sistema Shyam TeleServices [SSTL] Website

MTS / Sistema Shyam TeleServices [SSTL] Head Office Address

MTS Towers 334, Udyog Vihar, Phase-IV
Gurgaon
Gurgaon District
Haryana
India
122001

MTS / Sistema Shyam TeleServices [SSTL] reviews & complaints page 11

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K
kvinodh28
from Chennai, Tamil Nadu
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In spite, of payment made mts connections barred. No actions taken

Address:600126
Website:MTS India Online

Hey there - i made an online payment on 17-dec-2016 for rs. 919/- (A sum of rupees nine hundred and nineteen only) for my mts data card# [protected]. But i started receiving messages and calls stating that, i have not paid any amount but my account has been debited for the said amount.

Finally, i made 2 calls to toll free still it has not been resolved yet.in addition to - i have sent two reminders for which i am still waiting...
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C
chokkalingam chokkalingam
from Chidambaram, Tamil Nadu
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Incorrect bill amount and incorrect information provided

Address:Chennai, Tamil Nadu, 600062
Website:Mts

I have been in call with 2 of your customer care agents today raising concern on my last bill amount.

Actually my datacard plan is [protected]@350RS. which would be 402 Rupees including taxes.

But i have received the bill amount of 583 rupees.

I have inquired the same with customer care agent of yourselves and he said the extra amount which is added up is due to the roaming charges.(he said there is two...
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G
girjasharanbansal
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Mts dongle speed

Address:Jaipur, Rajasthan, 302019
Website:www.mtsindia.in

I have been using mts dongle for many times. But nowadays i have problem related to its speed. Mts dongle is not working properly. I have complained my problem to mts costumer care many times, but they not giving any satisfactory answer. Therefore i am unable to use internet and getting disturb in my work.
I kindly request you to please solve my problem as soon as possible.
Mts dongle no-[protected]

Arvind sharan...
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V
vinay k sharma
from Delhi, Delhi
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Pathetic Internet Service and Horrible Customer Care experience

Dear Team,

I am a consumer of "Reliance Wi-Pod" Powered by MTS 3GPLUS NETWORK since June 2016. My Datacard number is [protected]

Product Features are:
Download Speed o[censored]p to 14.7 Mbps
Upload Speed o[censored]p to 5.7 Mbps

Complaint 1. Pathetic Network Speed

I contacted customer care for this concern and informed them that I have never got a downloading speed more than 150...
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J
jopz
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Mts mblaze net setter

Address:685 608

Hello, i have brought an MTS Mblaze net setter. In the beginning i had enough range and sufficent speed. But 1 year later my range got down and my speed has decreased. I recharged my datacard, but i couldnt use it due to the unavailablilty of internet. I raised a complaint. I think they just ignored it. So i thought why should i waste my money. Anyway 1 week before i got a message that they improved the coverage. So i recharged on 7-12-16...
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S
SowmyaGowda
from Bengaluru, Karnataka
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Regarding cancellation of MTS data connection(postpaid)

Address:560040
Website:www..mtsindia.in

Hi,

Myself sowmya...am using mts mblaze dongel from past 2yrs...last month my dongel was dead...i paid full bil and then i deactivated the same...I got a cal from mts people for free replacement of dongle but i have not agreed...but they have activated the same with out informing me...i have not got msg also after activation now i got bil and they were asking me to pay bil...mts people are telling we have given replacement...but...
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N
nelson_wa
from Hyderabad, Telangana
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Threatening sms of legal consequences

Address:Bangalore, Karnataka, 560060
Website:www.mtsindia.in

I am a Loyal customer of MTS Mblaze user from past 2 years, In recent times I get annoying sms's and reminders more than 5 to 6 sms's from MTS, which irritates me and even after paying the bill for 2 to 3 days of bill payment, I get call from MTS CSR to pay the bill, how many times should I need to pay it??? Is their system not aware of who is paying or not paying.
This annoying me moved a step ahead by sending threatening sms even...
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A
Arunk5729
from Korampallam, Tamil Nadu
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Requesting deactivation of mblaze no: 8645811046

Address:600120
Website:MTS MBLAZE

I received a call from a person claiming himself that he is an advocate from delhi court. Saying that there has been a complaint filed against my name by MTS Mblaze for an outstanding bill payment of Rs.1442/-. I paid the bill Ref No.[protected]. I request you to action against such fraudulent companies. I request you an deactivation of my Data card No. [protected]...
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G
gdinesh2002
from Mumbai, Maharashtra
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Internet Dongle

Address:Kolkata, West Bengal

Dear Sir/Madam, I was using MTS dongle for 3G internet data from last 1.5 years appx. I called MTS customer care to stop providing me further service 3- 4 months back. They asked me not to surrender and take any other plan. I took lower amount plan but again i decided not to use it further as it was not useful to me. I called again to customer care 2-3 times for surrendering the service but every time they told me not to surrender and asked...
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Website:www.mtsindia.in

Even after numerous calls nobody never resolved my problem. when i raised a ticket for complaint. they close without solving it. they call from random mobile numbers. they will ask me to check the speed. but i never got the full speed. i kept quiet for 6 months. i got irritated and felt cheated by MTS customercare people. i called up and told them to disconnect the line if they cant fix the speed issue.

Atleast i can consider...
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S
Saikat790235
from Kharagpur, West Bengal
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About balance deduction

Address:Birbhum, West Bengal, 731224

Every month MTS cut my balance with out any reason. Yesterday cut my balance RS.10 and today also cut my balance RS.10 and customer care said that I have download wallpaper. Weather I use 4G connection then why I download wallpaper from MTS?previous month they said that it would be never happen bt this month it happen twice.please solve the problem as soon as possible....
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A
Aj_k_1990
from Bengaluru, Karnataka
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Mts mblaze frauds and payment issue

Address:Jaipur, Rajasthan, 302020

Hello mts

An mts custmer service agent who called for the due payment in september, i have advised her to cancel the bill generation as i have stopped using the mts dongle due to its incompetence to fulfill the data speed needs in my area.

There were several instances when i reached the mts customer care and the stores for data speed related issues and it was never resolved.

Mts falsely stated...
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D
DrJayan P Nair
from Delhi, Delhi
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Irresponsible customer care lady

Address:Palakkad, Kerala, 678701
Website:www.mtsindia.in

Customer care lady from Kerala named Ms.Litty was arrogant to recharge my account even after i revealed my number, E-mail id, My date of birth, My mode of bill payment.I am using Mts for past 1 year and this is the first time i am getti ng such a ridiculous act from your side.I myself is a doctor who use your service a lot for my proffession. Even after explaining that, She was so rude to me telling that i need to answer all of her question.Now...
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S
Sannu1707
from Bengaluru, Karnataka
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Mts dongle not working, no refund as well

Address:560030
Website:Www.mts.com

I have purchased dongle from mts no [protected] but it's not working from the day due to no network... Inspite of raising multiple complaints no response.without attending closing the tickets.
I need my refund.

I gave multiple complaints in customer care for assistance none of them responded and they will close the tickets without response.
And I have visited showrooms also ..but no use...seeking for your help...
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T
Tirumala Kishore R
from Visakhapatnam, Andhra Pradesh
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Fake call — mts / sistema shyam teleservices [sstl]

Address:Visakhapatnam, Andhra Pradesh, 530026

Sir,

today, I got a call from [protected] on 16/11/2016 and the call was made by a men and lady.

She has called me to know my debit card details. She said this call is for issuing the new ICICI card. She is asking me whether i m using visa card or master card. The call was made by a lady and she said she is speaking from bank of ICICI BANK head office.

I would like to request you the authority...
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Address:New Delhi, Delhi
Website:www.mtsindia.in

This refers to a postpaid data connection no. [protected] in my name taken about a year back. This connection was a 5 gb per month daytime data + 5 gb night data package. During those days i was working from my home on developing content for a private website. I used to work 4-5 hours per day using the connection. (For the type of work i do my past experience before taking mts connection was that i consume 3gb pre-paid data per month). With...
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M
Muralidharan Gopalan
from Bengaluru, Karnataka
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Threatening calls for bill payment

Address:600061
Website:chennai

Hello,

Myself Muralidharan Gopalan just want to make clear to you I have not used the MTS internet service for the past 3-4 months and my usage is Nil.

But couple of months back i got a threatening call from MTS representative in most inappropriate language to pay bill for which i not used internet
Then to finish I paid 1200 RS and asked to disconnect the services as i am not using MTS connection anymore.br...
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P
P Shanmugasundaram
from Coimbatore, Tamil Nadu
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Regarding data card service

Address:641045

Dear sir,

This is shanmugasundaram p and i am writing this mail about how i cheated by mts. i bought my mts data card ([protected]) before 1 year. they showed me demo at my home located at coimbatore, ramanathapuram. now i changed my home near to my old address less than 1km. but i don't get proper coverage over there when i complaint about it, they said due to data traffic you won't get speed like that and they include we...
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H
HQ
from Jaipur, Rajasthan
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Harassment calls

Address:Hyderabad, Andhra Pradesh, 500028

Hello team,

I had purchased a data card from you and also had made payments for first 3 months. later on there were issues with network and I made complaints to your customer care. Those were not addressed so I stopped using it.

Now someone claiming from MTS calling me to pay the bill or face legal action. whats wrong with MTS, When i was using your service I did make regular payments since I have stopped using...
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S
sandeshajnalli
from Kolkata, West Bengal
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Deactivate my mts postpaid plan.

Address:577432
Website:Mts india

Deactivate my mts post paid plan.my datacard number is [protected].i wrote to customer care 3 days back.i called customer care 3-4 times also and every time they are giving me different options.i just want to cancel it. don't want to waste my money even when am not using it.this November month I have not used and i told customer care people to not to charge for November month and even then I am being charge.kindly cancel my account.Thank you.br...
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