MTS / Sistema Shyam TeleServices [SSTL] Complaints & Reviews

My phone automatically gets disconnects after sometime when logged in. I am using iPhone 6 and when i am using the wifi then suddenly after sometime it gets disconnects. I issued a complaint but there was no response of it. The customers care guys said he'll call after sometime but there was no response of that guy. The number of mts mblaze is [protected]....

I bought mts wifi mblaze last week with rs680 plan prepaid but every day in the evening time like right now i get extremely slow speed. Even simple web pages take a long time to open. I called customer care and was told that they have noted my complaint and will do something about it. Now i got to know from someone who lives near by that they also get slow speed during evening times. Is there something i can do at my end to help the situation?...

My postpaid connection number is [protected]. I have informed to close this connection 3 months before. Still it is not done and I got a call stating legal notice and they asked me to pay extra bill of Rs 2312 for which I have not used at all. I lost my datacard too now. This is really ridiculous that still the connection is active. I guess they may ask me again to pay some money....

MTS is adding VAS without my consent and even if I cancel they are activating without my knowledge again. We use a data card for my family. Even after multiple complaints they are not acting on it . This is happening for the fourth time and even if I don't use and cancel also they are charging and reactivating. Some stringent actions should be taken and process should be changed when we add new VAS we should send mail or SMS to provider rather...

I have been trying to get the number disconnected since the last 10 days, but no action has been taken on it

My MTS No is : [protected]

After the 3rd call the associate tells me, he cannot cancel the plan and I have to redial from my registered number..
The plan as such is useless... speed is slow as an ant and I have not been using the service since months.. Instead of disconnected, they expect me to...

I got an MTS Internet Connection information on my mobile phone as follows:-

My data card No. (MDN No.) is [protected].
Bill plan is 99149.
Bill cycle is 16th of every month.
Query call No. is[protected].

On the 03/10/2016, I sent Rs. 690/= on line and got the message as follows:-

YD-MTSBILL
03/10/2016 03:26 p.m.
We confirm you the receipt of Rs. 690/= on 03/10/2016....

Hi this side Neeraj

Actually i am getting an issue i.e. my MTS data dont work sometimes in roaming locations and moreover at local areas also for the same i logged complain. two Complain i had logged but both have been closed without any and resolution and feedback moreover there is remark in your data base that i had not any issue
complain ids are as follows : oct/1487 and oct/1621
both have been closed without...

Dear team mts,

I have adopted 3g mts wi-fi data service in january 2016 and the service was started from 03rd january 2016.

Unfortunately, my device is not working and connecting properly from day 1. Speed and connectivity both are worst (From 0 to maximum 2 mbps, however mts representative has confirm the speed minimum 7 to 10 mbps for 3g). I have complained many time to your mts store (Of shalimar bagh, from...

My mts data card number is "[protected]". I register a complain in customer care for the replacement of the data card as my data card has been stolen/lost.
Customer care representative "himandhu singh" asked me to make a recharge of rs699 and then they will deliver the product to my address as per their commitment.
I made the recharge on 29th sep and drop a mail to mr. Himanshu. I got the reply form him on 3oth sep that "we would...

Sir/ madam,

Before this letter i wrote a letter to mts that asked to pay rs.950 against my surrendered mts doongle. I asked to explain why shouild i pay the amount, because after the bill rs.450 i request them to close or stop my mts service which they told that within 30hrs it will be stop/close which is recorded but they now tell that after stop the service i have used itfull month how it possible. I can pay rs.450 + rs.50...

Dear Team,

I have made payment from my account 3 times and only 1 payment has been refunded and other is pending.
The 2 payments done for this MTS number: [protected] and other for dummy account number: [protected] which needs to be refunded to my account. MTS is denying to refund.

In short 1000 is pending from MTS team and they are denying to pay. Can you please help.

Thanks, Vinay....

When i purchased they have guaranteed me the speed. But speed was so bad that i was not able to open even google,.com. When complaint was raised, they said i am in congested area and thats the speed limit.

So i decided to go for disconnect. They are asking me to pay rs.123 as the processing fee for which they wont send me the bill. To stop a service why should i pay extra rs123?...

I have made the Full and Final payment of MTS Data Card Number - [protected] in the amount of 717. But the payment has not been updated at their end since then, and I keep on receiving call on a daily basis from their Collection Department and I also receive messages on a daily basis from MTS to make the payment. I have been emailing them on a regular basis that I have made the payment and they are replying that they are looking into this...

There was was an additional and unwanted charged twice billed one year back and upon many follow up with the customer care one charge was reversed and I am following up for other one charge till now no response. When i decided to close thus account seven months back a executive ms Gajalakshmi have convinced me that these charges were inadvertently billed and promised me that this reverse besides many follow up thus still not resolved now...

1. I bought this data card with Number [protected] 1 year later. At that time its speed was good and at the time of purchasing the card mts store manager told me that whenever i will surrender my device i will have 50% of its bill amount and now they are denying to pay.
2. From last two months i was facing speed issue for which i have complaint for that many times in store but not even a single time my complaint got registered.
Then...

I would like to deactivate my MTS WiFi dongle no. [protected]
Because of highly unavailability of MTS payment counters because of which almost every month I have to face the harassment of temp. Deactivate my connection several recovery calls .despite of me saying that please get your cheque collected they just shuffle me from one executive to other...

I used mts mblaze data card. (Num: [protected])
I have raised request to close my connection and i paid total outstanding amount before raise request.
Mts customer care employee said, to complete this request they need 7 days of time and i should not use that device in that 7 days.
So i did not use that device in next 7 days and my connection was closed. But now mts is demanding me to pay amount for that 7 days.
If...

Today (15/09/2016) i received a call from +91 - [protected] which said it's from icici credit card department and fraudulently taking my card credentials and all the identitiy proofs, bank statement, residence proof, pan card and other number which was used to send messages is +91 - [protected]

Both above no. : +91 - [protected] belongs to sistema shyam teleservices from delhi as per truecaller app.
I need your assistance...

I had an MTS connection 4 years back and I disconnected due to pathetic service and extremely rude customer service. I was asked to pay the bill of 640/- even after disconnecting the service and they kept calling and harassing me and my parents to pay the bill even When i had stopped the connection. Just to stop the annoying calls I paid the amount got done with it. Year later we moved to another city and suddenly after 4 years they sent...

1. I've had a MTS dongle for past 10 months, and had subscribed to the prepaid Rs 999/- package wherein i was getting data of 10 GB by day and 10 GB buy night.

2. I was satisfied with the service. My usage was such that i never used up my entire data...around 1 Gb of data used to be unused, both for day and night.

3. However last month in Aug 16, i observed that my data had suddenly got exhausted well before...