Myntra.com Complaints & Reviews

I didn't order from myntra but someone's order was delivered in my address and I even paid because the name on the package was similar to my Father's name and I thought my it was my father's order so I paid for it but when I saw the name on the package clearly it was totally not my Father's name. Unfortunately the adress was of nearby. The delivery man might have been confused and delivered the order on my address. I hope this issue can be helped. I haven't opened the package yet.

Dear Sir / Madam

I had ordered a large size of this dress & it was tight. I raised a return request & the agent who came to my house asked me to handover the dress to him.
He took the white dress in his hand, please note that the guy had come from outside & his hands were not totally clean. He then took the dress towards the stairs, kept crumpling the dress & came back to me saying that the dress cannot be exchanged...

I sent 4895 rupees to you.yours is a fake account. Resend the money back.you said it's reward to us. But you took it from my account resend the money.

My address is v.p.o Dattaur Rohtak 124501 near sitaram stadium 2 galli 7 khamba the dilvery boy never come to my address it's hardly 1km from bus stand he always ask me to come and pick up my parcel

I order a roadster jeans pant on myntra. Order ID # 1177452 [protected]..But they give me wrong pant...I don't receive the product which I have ordered..I already complaint in myntra customer care but they did not give me proper solution..I am totally hopeless..please help me to get my correct product.or return the item and give my money... very disappointed service from them.please help me.

Prepaid items shown as delivered but have not been received
Order ID # 1177125 [protected]

I have bought a training bra hrx from myntra and requested return on 7 th July and it got picked up next day by a xpressbees executive i will share details below and he checked everything before pick up and i asked him that is everything upto the mark he saisd yeah it is up to the mark...

Its been 6 days i didnt get any refund from myntra and now they say there is quality issue with the product .. how can it be possible when you didnt use the product because the size was small.

Either there is issue with that pick up guy or myntra... i dont know iam not want to be part of this scam or fraud what is the better word...i want my money back.

My order is worth of rs. 848 and i paid this amount through gpay. While paying gpay took 3 to 4 min for payment and then showed me error . My order didn't placed but after few minutes i got message for my bank about debited amount. I tried to contact myntra customer support but i still don't received any response.

I had purchased a dress to gift someone on 13th June 2021 on MYNTRA online shopping App. On the delivery date, delivery called me to know my address. After conversation, he returned the dress to Myntra. Then I complained about it to Myntra Customer Care. They apologised and told that this was some sort of misunderstanding & suggested me to purchase another time. Then again I purchased the same item on 1st July 2021. But a different product was delivered on my doorstep on10 th July. Then I requested for a return. Next day the delivery boy came and said I could not receive this one as it's different from the product shown on the App and suggested me to talk to customer care. I did what he said not less than 5/6 times. They apologised and told to request me for return. Till now I requested 4 times and everytime my request is getting cancelled. They are cheating with me. Kindly look into the matter and help me to get my ₹989/-
Thanking You, Sir...

The courier boy is not responding my calls and not delivering by product for continously 3 days

I initiated a return on 11 july 2021. I was notified that the delivery agent would pickup my order the next day that was 12 july 2021. But he didn't called me on 12th instead i called him and he said that he will pick this up at 13th july.in evening, the very same day i got a call from the delivery agent, i received it but no one spoke on the other side. I called him back he didn't answer. I think he wanted to prove that he called me but i didn't answer that's why he couldn't pick my order. The day it goes the same. He didn't called me when i called and said he had to pick my order he immediately cut the call. after that i called him several time he cut my call every single time and in evening he called and before i could say anything he cut my call. This is very pathetic customer service that you are providing myntra. If you don't want your customers to have accessibility to return or exchange the faulty item that you have sent them then why have you written on your website that you have 30 day easy return and exchange facility.

I have ordered a Levi's jeans in Myntra EORS sale as it was on great discount. Product I have recieved was defective so I've raised exchange for the same. After 4 5 days person came to pickup the product and denied the pickup saying it is used and smelly. I told him I've raised exchange because it is used and smelly and he kept my exchange on hold. I had such past experiences with Myntra. Very disappointed with the delivery people and Myntra policies. If you can't take returns of products even if it is used and smelly please mention the same on the app. Don't make your customers fool.
Your inflexible policy will in turn loose your customers faith in you.

I had ordered denim jeans around 10 and I recieved a wrong product every time which I mentioned when I returned but Myntra instead of penalising the company chose me the Custmer who’s isn’t at fault
I kept faith on Myntra and have money in my Myntra credit and they are not giving it back in my account because if I place order they are taking undue charges
I am really harassed by the company ans will have to file a complaint if they don’t resolve now also

Since I haven't ordered any parcel from Myntra yet how come somebody can simply update my name and address on it without any reason.? Please do help me find this ASAP. Thank you

Delivery boy number-[protected] . Delivery boy has called from this number today means[protected] at 10:59am. When he was asking address to reach my location he was shouting with customers. His tone was completely rude. It's very sad to complaint about this. Please take correct action about this. we are not a dogs for bark. He should learn how to talk with customers.

Cash on delivery not available
Cash on delivery available plz

Cash on delivery not available
Plz cash on delivery available

I was supposed to get my refund by 10th July, 2021 but I haven't gotten it yet. I requested a call back on customer service but they are unable to hear me. Kindly complete my refund to my account as soon as possible

I purchased 3 shirts of my size from Myntra, but out of 3, 2 were of small sizes, then I requested for return of those 2 product, out of which 1 product got accepted but they put other on hold, as they claimed the shirt was of a different shade .( Not my fault that they delivered to me a shirt of different shade).The delivery personnel asked me to contact Myntra customer care. So I did. Myntra customer care executive connected me to another number. The person on call asked me to give the last 4 digits of my account number .Then he created 3 UPI ID saying that it belongs to me as he used my account number to create it.Then he asked me to download an app called ANYDESK.After that he asked me to do multiple transaction to those three UPI IDs . Different transactions were of different amount. The total amount was around 99, 000 got deducted from my account.Then I noticed that money was only getting debited from my account and no it getting credited to any UPI that he created. Then I started suspecting some foulplay.After which he claimed that he would refund it to my account. And continued to give me instructions which were very vague and then he asked me to delete the ANYDESK app. To which i refused . Eventually we got into an argument because of I understood it was a fraud call and that I had been cheated. I have filed a complaint in cybercell.

I self shipped my return it was unused and tags are also intacted ..received at 28 june but I haven't received my refund yet.. Now it's showing return on hold quality check failed... I wants my refund please help me