Myntra.com Complaints & Reviews

I got a totaly different item from which i ordered i want an exchange but they won't take it as they themselves can't take it back which they delivered to me and I'm wasting my time to get my rightful thing i called customer service but they called back and hanged up within 2 sec

I have order item product from myntra..There is some size issue in item so I request for return but it is mot than 4 days but still product has been not picked up.
Previous I was happy with myntra quickly process but..now day by day myntra.com services has been very low & non professional.
Very disappointed.

Even order which I have order its still in confirm its yet not dispatch nor shipped.

I placed my order on 3rd july, where i ordered 10 products, out of which 6 products were delivered and 3 got cancelled automatically and refund amount initiated is also less (around 400 Rs)

I had placed 10 products in this recent sale from myntra. 6 products got delivered and 3 got cancelled automatically and also the refund amount initiated is less around 400Rs. I want my products as ive been waiting for them since a long time

My Myntra Credit is expired on 2 july.I want my money back.

Courier boy removed packing take back the shirt only without packing. product return was refused on quality ground but retuned it instantly in quality as it was. Till this date i didn't receive refund or the product after denial. Finally I need refunds pls.

Amount of rupees 4372 got debited but payment failed.

Paid again, then payment got processed.

I was charged twice of rupees 4372.

When I will get mine money back credit in mine account.

Pls find attached screenshot of two payments as well .

Want mine 4372 rupees.

Awaiting reply

I purchaged a product from myntra which size is not proper to me so I request to exchange it but myntra makes excuses and say no to exchange l. There are 30 days replacement policy.
Product name- roadster men t-shirts
Incident date[protected]
Order ID # 1177114 [protected]

My myntra account has been locked.. n i have so many pending orders, returns, n refunds.. worth rs 60-70 thousand.. pls help me

I have ordered a Pepe jeans worth 1530rs and what I received was a
200rs jeans with no price tag ie a different product i initiated a return request they said there is no price tag talk to the customer care so what they have done is sent the wrong product with no price tag so that I can't even return the product and then they say they do 7step quality assurance

Sir/Madam,

Product : Women Navy Blue Solid Regular Fit Blazer (Mango)
Cost to us : Rs.2904/-
Company : Myntra
Defect : Sleeve of the blazer is defective. It seems to have been 'Ruff-ed'
Incident : INC[protected]
Delivered on : 23rd June 2021
Return placed on : 28th June 2021 (within return window of 7 days)

Incident description :

Pick up boy came to pick the return on 30th June and he denied to accept the defective product saying that I am third party employee and asked to get approval from Myntra customer care as it is a defective product. We listened to him and did the same. We raised the complaint four times and the escalation desk team ( Sagar, Bandana and Anusha) of Myntra rejected it every time saying "We provided the product from fresh lot and quality assurance checked the defective product".

After a lot of assurance from their side in each call, they came back with the same reply. It has wasted our 10 days chasing them . We asked them to provide documents and process of QA, but they denied.

Does a fresh lot means that it can't have a defective product

or

QA checked means no defective pass through them.

They have no answer.

The fact is that they have delivered us a defective product from a seller and now refusing to take it back and giving absurd justification. And instead indirectly finger pointing us for the defect.

This process has caused us a lot of mental pressure and tension and therefore we have raised this to consumer court.

Kindly request you look into this matter because its our hard earned money which can't be gifted to fraudulent Myntra for their team inefficiency and falsehood.

Regards,
Uttra

Sir/Madam,

Product : Women Navy Blue Solid Regular Fit Blazer (Mango)
Cost to us : Rs.2904/-
Company : Myntra
Defect : Sleeve of the blazer is defective. It seems to have been 'Ruff-ed'
Incident : INC[protected]
Delivered on : 23rd June 2021
Return placed on : 28th June 2021 (within return window of 7 days)

Incident description :

Pick up boy came to pick the return on 30th June and he denied to accept the defective product saying that I am third party employee and asked to get approval from Myntra customer care as it is a defective product. We listened to him and did the same. We raised the complaint four times and the escalation desk team ( Sagar, Bandana and Anusha) of Myntra rejected it every time saying "We provided the product from fresh lot and quality assurance checked the defective product".

After a lot of assurance from their side in each call, they came back with the same reply. It has wasted our 10 days chasing them . We asked them to provide documents and process of QA, but they denied.

Does a fresh lot means that it can't have a defective product

or

QA checked means no defective pass through them.

They have no answer.

The fact is that they have delivered us a defective product from a seller and now refusing to take it back and giving absurd justification. And instead indirectly finger pointing us for the defect.

This process has caused us a lot of mental pressure and tension and therefore we have raised this to consumer court.

Kindly request you look into this matter because its our hard earned money which can't be gifted to fraudulent Myntra for their team inefficiency and falsehood.

Regards,
Uttra

Yesterday I got the parcel from myntra and within same days I returned request due to color issues...today delivery boy has told me didn't match the serial no. How's it possible I am not using the product...product is proper tag and cover...plz solve my problem myntra.am very disappointed

Hello,

I tried to delete my Myntra account by looking into the account but couldn't find an option 'to delete'. Why doesn't Myntra have an option to delete while every other site does.
This is very annoying so please help me out.
I would be very pleased if you could delete it permanently for me. Kindly do the needful.

Account Linked to:
Email ID: [protected]@gmail.com
Mob No. linked to account: [protected]

Thank you.
Akshay

Return id [protected] of 8th July 2021 Rs.639 not picked up yet. Ecom express has closed the return window twice without even contacting me, saying that i was unavailable. Myntra does this nonsense everytime regarding return and exchange. Their customer service is the worst in this scenario. I had Stopped ordering from Myntra for a while after i had, had a similar experience before. Thought they might have changed a bit, but no use at all. Pathetic service. Now my return window will close soon and i will be stuck with yet another product from Myntra which i can't use.

Order ID # 1177284 [protected]
I had ordered 2 boAt rockers 235 V2 M black wireless earphones. My order arriving on 11 July 2021 but on 9 July 2021, I received massage that my order are arriving today. I did not received any order but they showing delivered. Please help me to solve my issue.

I recently wanted to order clothing from myntra.com. I usually place my order by prepaid method. Today i placed an order for 1, 714 from my mobikwik wallet. The money was debited from my wallet but the order was not placed. I contacted the myntra customer care and they said they did not receive any payment from me. They told me to wait for 48 hours. I need my money back. I have also attached the transaction details and number (Proof). Please help me out.
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I ordered a product (order number 117700676619236427801)from myntra and it was returned and picked up on 1st of July and the status was updated as return in system on july 3rd Saturday 2021 which is two days later. today is friday 9th of july and I tried contacting customer care around 4, 5 time to know the status where my product is and when I will get refund. they all act like robots saying same thing again and again without any other word as 'it will take around 7-8 days to reach warehouse and get the refund after product quality check'. I asked a question as 'what if the product is damaged in the transits way back to their warehouse and it was damaged then Is it like I will never my refund?' . unfortunately they don't have an answer for that they stay calm and explain above sentence again and again cutting the call and closing the ticket with routine message response.

All I wanted to know was the update of my product whether it reached warehouse or not or the present status .

basically now their refund process is now around 2-3 weeks time .
my products total is around 1200.

kindly help me to get this refund

My friend also faced a scenerio where myntra mentioned the money have received to bank and to contact bank for more info. when she reached out to bank it was not good response which she received but registered a complaint. not all apps have this issue only myntra is forcing peole to get in touch with bank and drag them like this always. atleast they could have good coustomer care team and train them properly which in this case its not.
My friend's refund amount is 2000 approx.

Dear Sir/mam, We have ordered women dress but we have received the product instead of other product. So kindly refund or exchange our dress.

I want my refund yesterday i got my order yesterday only i returned now its saying quality check failed i dint used it and returned it before30 days pls refund i dont knoe how u gonna do that i want my money back as i have returned within a day today its picked up by them