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Myntra.com Complaints & Reviews

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Updated: Jan 31, 2026
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Myntra.com reviews & complaints page 144

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A
Aaanushaaaa
Jul 22, 2021
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Address: 70 m.g road dhar naka mhow
Website: Myntra

I have order men sandals from myntra . And received wrong product from them and i have all the picture of invoice it is on some other person name and my order was prepaid its been 3 weeks i have not received any rply from myntra nor my product is exchanged. 5 times i have called customer care they are very much careless. I cant even upload the pics this is showing file is too big
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    B
    Bubbly Mahapatra
    from Mumbai, Maharashtra
    Jul 22, 2021
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    I have received a Partial order, the trouser from the set is missing and I have already paid the cash for the set. Now neither am receiving a call back nor they are acknowledging the same. They just sent a message saying query resolved. Please look into this matter and take some action soon.
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      impraveer
      Jul 22, 2021
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      Myntra customer and delivery services have reached the worst possible low. I ordered Varanga kurta and skirt for my mom and they delivered a night PJ set, an entirely different product. When I raised a complaint, they never called back and once when they did, after repeated complaints attempt, they just created a ticket and resolved it at their end without taking any action. I’m fuming right now. They better return their wrong product and return my money. I’ve attached the photo of the product delivered. As you can see, it’s completely different.
      +1 photos
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        neh_7
        Jul 22, 2021
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        Ordered a product from Myntra with some accessories missing and raised a complaint and never asked for return request, still Myntra support initiated a pickup request. I denied twice when the pickup person came. I had another pickup pending from Cilory. So when again this person came, I asked him whether he is from Cilory to which he replied Yes and I handed over the product to him. Since then I am following up with Pickup executive, Myntra support without any resolution. Myntra lost my high valued product and are ready to either trace it back or provide any compensation. Worse, they keep closing the query without providing any resolution. I had to explain the same thing to all the executive who call and have almost stopped picking anymore considering they dont have any resolution to my issue. Its the pickup party, reseller and Myntra at fault, why should I bear the loss here?
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          A
          Archit Gupta..
          Jul 22, 2021
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          Address: Kashbara arat powayan district Shahjahanpur

          Iordered the product from myntra that was prepaid. On 17july2021 (Saturday) I got notification regarding the item being delivered but I didn't got the product. I tried to complaint about it and I have written it on their portal 3-4times but they were not accepting it. After that nothing was heard from the delivery executive for next 2days. Later when I got my other part from my order from myntra then I found out contact details of that delivery guy. I called him and recorder his call from then. He didn't deliver my order then also, later he did not pic my call also. On fifth day when I called him and told him that I have recorded every conversation between us and I'll talk to your manager but he didn't bothered.
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            K
            Kanuj dahiya
            Jul 22, 2021
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            Address: Bengaluru
            Website: Myntra.com

            I placed an order on myntra.com on 19th july 2021 first i tried paying through my debit card the money got deducted but order placement failed so i tried placing the order through paytm this time it was successfully placed but it’s been 3 days I haven’t received any update about the refund of the money that deducted from my debit card this is the order id 1178555 [protected] and the Ref number of the transaction i made through my debit card is[protected]
            My name is Kanuj Dahiya and my email id [protected]@gmail.com please help
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              M
              MateenAhmad
              from Noida, Uttar Pradesh
              Jul 22, 2021
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              Address: Banglore, Karnataka

              I received a fake product from Myntra which is a Black Tommy Hilfiger bag (a0bwb153) OS . The price of the bag in sale was around Rs 3700. The bag has cheap PU outer material and cheap quality inside of the bag for lining. Also the threads on the logo are coming out which is a trademark sign of a first copy. The bag also came in a flimsy packaging, so disappointed by myntra. the zip on the inside is also cheap without the actual logo.

              The manufacturer of the bag is PVH ARVIND FASHION PRIVATE LIMITED
              4, Brunton 1st Cross Road M.G. Road, 560025 Bengaluru - India
              [protected]@th-india.com
              +5 photos
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                M
                maria saqlaini
                Jul 22, 2021
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                I received my product on 14th July 2021 but I initiated the return request. Delivery executive from xpressbees came and picked up my product on 15th July at around 1:00 pm in the noon and he didn't provide me any receipt.
                In the evening I received a message that the pickup of the product has failed.
                I talked with the delivery executive and he confirmed that this is a technical error and no need to worry it will be fine in some time.
                Till now I am talking with Myntra customer support on a regular basis.
                No solution has found till yet. They said we didn't receive the product on our desk. We are unable to refund the amount. The status of the product is delivered despite that It has been already picked up by xpressbees person.
                +3 photos
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                  P
                  Princessthj
                  Jul 21, 2021
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                  Website: Myntra

                  I have ordered biba sharara set from myntra, that was a prepaid order, but I get the same sharara set on offline store in less price, because that was a prepaid order my brother recieved that order because I was not at home, when I came back I simply put that order on return, without even opening the package, pickup is done and now my return is on hold due to quality check did't pass. How can quality check did't pass when even I didn't open the package, isn't it impossible? What's my mistake here, I think this is all done by pickup boy who was very rude, he must have gave wrong information in the company, I want my refund that was of cost 6000, what's my mistake here? What's the policy of quality checking in Myntra? How can quality check failed when I didn't even open the package?
                  Myntra.com customer support has been notified about the posted complaint.
                  Order ID # 1178152 [protected]
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                    G
                    Gallegalle
                    Jul 21, 2021
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                    Address: Karnataka
                    Website: Myntra.com

                    Myntra Order ID # 1177807 [protected] A week ago I ordered 3 leading lady Camisoles at a discounted price of Rs 126/- and it was to be delivered on 25th July. However yesterday 20 July my package was delivered which contained a single white underwear of the same brand i.e Leading Lady. I submitted a return request of wrong product delivered and Myntra sent me the delivery boy to pick up the camisoles order. This is so appaling, first you sent me an underwear instead of what I ordered and now you sent the delivery boy to pick up something that you didn't send in the first place??
                    Myntra.com customer support has been notified about the posted complaint.
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                      R
                      rakesh_11
                      Jul 21, 2021
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                      Resolved

                      Placed an order on 17th july 2021 on myntra worth rs.2076, but the order did not get placed for some reason, and the website stated that they will refund the money in 72 hours but it's been 4 days now and I haven't got my refund yet.
                      Jul 24, 2021
                      Complaint marked as Resolved 
                      Myntra.com customer support has been notified about the posted complaint.
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                        S
                        Supriya Saikia
                        Jul 21, 2021
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                        The delivery man did not call me and was even declining my calls and now he blocked my number please help me regarding this and the message came that the order failed but I didn’t even received the call
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                          Drisya K.K
                          Jul 21, 2021
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                          I ordered Nike shoes White quest running shoes at rs 3129 and another one is Nike men black air max advantage shoes at rs 3397 . I cancelled white Nike shoes order on July 7th and I returned Nike black shoes ..but I didn't get the refund yet. I called customer care they said they will refund it before 17th July 2021.today is July 21st I didn't receive any refund amount yet.please send my cash
                          Myntra.com customer support has been notified about the posted complaint.
                          Sir I have returned 3 products on myntra but they haven't given me my refund yet and I have constantly mailed them still no response, my money around 1600 is stuck. Please help me

                          Not getting the refund yet - Comment #3864621 - Image #0
                          Not getting the refund yet - Comment #3864621 - Image #1
                          Not getting the refund yet - Comment #3864621 - Image #2
                          I have returned 2 products in myntra, which I ordered in cod but they haven't returned it to my proper bank account number, I have screenshot from myntra app for my correct bank account number. But they have initiated it to some other account number. What should I do now. Please help me
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                            G
                            Gauravdada
                            Jul 20, 2021
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                            Website: myntra.com

                            Hello

                            I have place an order on 18th July around 5:40 pm. Amount Rs 3107 was deducted from my ICICI bank Credit card but order was not processed. Also 2 days has passed and still I not received the amount back in my credit card.
                            I am attaching screenshot of the payment. Request you to please credit back the amount in my credit card.

                            Thank you
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                              K
                              Kanchan Kudavla
                              Jul 20, 2021
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                              My name is kanchan kudavla and order no. Is [protected] on myntra... Due to some personal reasons, i cant receive this parcel... So please do cancel my order... Thanks
                              Myntra.com customer support has been notified about the posted complaint.
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                                Pothala Sashank Reddy
                                from Chennai, Tamil Nadu
                                Jul 20, 2021
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                                Website: Myntra.com

                                I placed a return request in Myntra on july12...and I was waiting till date so that they would pick up my return request...I was unable to reach the customer care executive ..no solution till now...
                                Myntra.com customer support has been notified about the posted complaint.
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                                  M
                                  MaheshNeha sharma
                                  Jul 20, 2021
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                                  Order Date- 8th July
                                  Invoice Date -11 th July
                                  Invoice no.I0722NR[protected]
                                  Order No.[protected]-6865801
                                  I had ordered a leather jacket in LEATHER RETAIL brand from Myntra.com on 8th July & Jacket delivered @ my address on 12th July.

                                  When I opened and checked the jacket, got to know the material is not Leather at all..instead it is PU (Fake) material but on myntra.com, website is showing Leather jacket everywhere ... it is even mentioned that leather in Material & Care detail too on website.

                                  Myntra.com and Leather retail Brand (NK enterprises) both are misleading customers they are selling fake material product in the name of Leather, therefore we request you to consider this application immediately so that no other customer is being cheated again for this misleading approach of the seller, I demand for damages for this to the amount of MRP of Rs.3999/-

                                  Kind regards,
                                  Neha Sharma
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                                    Nikhil jatt
                                    Jul 20, 2021
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                                    I have ordered 2 roadster tshirts of 179rs each. But the price on the packets of products is written 278rs and the price tag on tshirts is 179rs.
                                    So, i want to say that the refund of 99rs each should be given to me.
                                    Myntra.com customer support has been notified about the posted complaint.
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                                      M
                                      Murapala Kruthika
                                      Jul 20, 2021
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                                      I have ordered dress on april 21 st not sure when it was delivere and i was away from my location and now when i opened it saw one of the main threads is missing on it they delivered the dress wth out the thread really really disapponted as it is wrap dres every thread is importany. Pls help me i love that dress next tym i m not going to order anytg from Myntra send me same dress or thread
                                      Sep 26, 2021
                                      Complaint marked as Resolved 
                                      they said cannot help as the time period is exceed really disappointed i thught they would atlest send the threads worst MYNTRA
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                                        Rajat Deshpande
                                        Jul 20, 2021
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                                        I had bought a US Pollo Shirt (Order ID: # 1178129 [protected]). I received this on18th July evening, and when I opened the parcel, I realized it was a linen cloth and not a cotton one. I immediately raised a return request, and it was picked up by the boy on 19th July. He opened and checked the entire shirt for stains and if all tags were intact. He said it looks good, and went away.
                                        Later after some time I got a message from Myntra that tags were missings and wuality check has failed as tags were missing! What the hell is this! Why would I remove the tags?
                                        I didnt even open the shirt, it was done by the pickup boy to check.
                                        This is extremely unprofessional, and I need my refund back ASAP.
                                        Myntra.com customer support has been notified about the posted complaint.
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