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Myntra.com Complaints & Reviews

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Updated: Mar 11, 2026
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Myntra.com reviews & complaints page 144

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S
Shri1Kt
Jul 23, 2021
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I purchased a Woodland sandal from myntra.com. They delivered me a brown paper bag having the information of shipment and inside the bag I received the box of woodland containing all the same information that I have shopped for and after opening the box there were a cheap companies footwear that I haven't heard before. When I registered the complaint they provided me with the message that the product was shipped to you in a proper and intact condition. Your claim for the return of the product cannot be accommodate. Please Do NOT CHEAT People like that. Give me the Product that I have shopped for or else return my Payment. Thank You.
Myntra.com customer support has been notified about the posted complaint.
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    venkataSudhakar33
    Jul 23, 2021
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    Myntra didn't get product but showing delivered
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      A
      agang
      from Jaipur, Rajasthan
      Jul 23, 2021
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      Item Returned at delivery - Status marked Delivered - No Refund

      GKIDZ Boys Pack of 5 Printed T-shirts - Rs. 764

      ITEM WAS RETURNED AT THE TIME OF DELIVERY, BUT THE STATUS WAS MARKED DELIVERED BY MYNTRA LOGISTIC TEAM

      REACHED OUT CUSTOMER CARE, NO SUPPORT PROVIDED, AND NO REFUND

      THEY ARE COMPLETELY DENYING THE RETURN.

      PLEASE HELP

      Thanks
      [protected][protected][protected][protected][protected][protected]br...
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      S
      ssmhptr1
      Jul 23, 2021
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      I ordered a puma shoe on Myntra during a sale. They delivered the product in a very damaged packaging. Due to size problem I filed a return request. But the pickup agent came and told that the shoe is used and the return request is declined. I have only tried once at home to know wheather the shoe fits me or not. The shoe is perfectly the way I recieved from myntra. But they refused to take back the product inspite of their 30 days return policy. The customer care executives are also so pathetic as they keep the call on hold for several minutes and fail to understand the issue. It is very difficult to solve my problem. The shoes are of high price and if they dont take it back, it will be a waste. Kindly look into the matter.
      Myntra.com customer support has been notified about the posted complaint.
      Jul 23, 2021
      Updated by ssmhptr1
      My order Id to the above complaint is Order ID # 1177093 [protected]
      The Pickup agent number which was shared to me is [protected]
      Jul 29, 2021
      Updated by ssmhptr1
      These are the replies from Myntra after I complained about the return to customer care. They have claimed that the package was sealed. But when I recieved the box was completely torned inside the packet. And the shoe was not used. I dont know why they rejected. Customer agents are difficult to reach and there is no one to look after customers genuine complaints.

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        rajjasani
        Jul 23, 2021
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        Myntra clearly says that the product has exchange and return policy and i purchased 5 bags . but when 2 bags came to be faulty i asked for exchange which myntra never agreed due to courier issues. i got the bag delivered on 22 july and asked for exchange on 21 july, then also such cheatings happened by myntra. truly cheater...Order ID # 1177531 [protected]
        Myntra.com customer support has been notified about the posted complaint.
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          sk1098320
          Jul 23, 2021
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          Address: Myntra

          In the last 20 days myntra eors sale is going on so i ordered many items but now myntra has blocked mine account and they denied to unblock it. I am a regular shopper of myntra. I have some myntra credit that is stuck in this process. Please opt me out
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            L
            Logu cse
            Jul 22, 2021
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            I was ordered one kurta sets and one kurta both are from same seller.i received only kurta sets and i didn't receive my kurta but in myntra application my orders shows that kurta as delivered.
            Myntra.com customer support has been notified about the posted complaint.
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              Logu cse
              Jul 22, 2021
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              I was ordered 2 products in same seller.but they sent one item and also sencond item status shows as delivered
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                A
                Aaanushaaaa
                Jul 22, 2021
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                Address: 70 m.g road dhar naka mhow
                Website: Myntra

                I have order men sandals from myntra . And received wrong product from them and i have all the picture of invoice it is on some other person name and my order was prepaid its been 3 weeks i have not received any rply from myntra nor my product is exchanged. 5 times i have called customer care they are very much careless. I cant even upload the pics this is showing file is too big
                Myntra.com customer support has been notified about the posted complaint.
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                  B
                  Bubbly Mahapatra
                  from Mumbai, Maharashtra
                  Jul 22, 2021
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                  I have received a Partial order, the trouser from the set is missing and I have already paid the cash for the set. Now neither am receiving a call back nor they are acknowledging the same. They just sent a message saying query resolved. Please look into this matter and take some action soon.
                  Myntra.com customer support has been notified about the posted complaint.
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                    impraveer
                    Jul 22, 2021
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                    Myntra customer and delivery services have reached the worst possible low. I ordered Varanga kurta and skirt for my mom and they delivered a night PJ set, an entirely different product. When I raised a complaint, they never called back and once when they did, after repeated complaints attempt, they just created a ticket and resolved it at their end without taking any action. I’m fuming right now. They better return their wrong product and return my money. I’ve attached the photo of the product delivered. As you can see, it’s completely different.
                    Myntra.com customer support has been notified about the posted complaint.
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                      neh_7
                      Jul 22, 2021
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                      Ordered a product from Myntra with some accessories missing and raised a complaint and never asked for return request, still Myntra support initiated a pickup request. I denied twice when the pickup person came. I had another pickup pending from Cilory. So when again this person came, I asked him whether he is from Cilory to which he replied Yes and I handed over the product to him. Since then I am following up with Pickup executive, Myntra support without any resolution. Myntra lost my high valued product and are ready to either trace it back or provide any compensation. Worse, they keep closing the query without providing any resolution. I had to explain the same thing to all the executive who call and have almost stopped picking anymore considering they dont have any resolution to my issue. Its the pickup party, reseller and Myntra at fault, why should I bear the loss here?
                      Myntra.com customer support has been notified about the posted complaint.
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                        Archit Gupta..
                        Jul 22, 2021
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                        Address: Kashbara arat powayan district Shahjahanpur

                        Iordered the product from myntra that was prepaid. On 17july2021 (Saturday) I got notification regarding the item being delivered but I didn't got the product. I tried to complaint about it and I have written it on their portal 3-4times but they were not accepting it. After that nothing was heard from the delivery executive for next 2days. Later when I got my other part from my order from myntra then I found out contact details of that delivery guy. I called him and recorder his call from then. He didn't deliver my order then also, later he did not pic my call also. On fifth day when I called him and told him that I have recorded every conversation between us and I'll talk to your manager but he didn't bothered.
                        Myntra.com customer support has been notified about the posted complaint.
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                          Kanuj dahiya
                          Jul 22, 2021
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                          Address: Bengaluru
                          Website: Myntra.com

                          I placed an order on myntra.com on 19th july 2021 first i tried paying through my debit card the money got deducted but order placement failed so i tried placing the order through paytm this time it was successfully placed but it’s been 3 days I haven’t received any update about the refund of the money that deducted from my debit card this is the order id 1178555 [protected] and the Ref number of the transaction i made through my debit card is[protected]
                          My name is Kanuj Dahiya and my email id [protected]@gmail.com please help
                          Myntra.com customer support has been notified about the posted complaint.
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                            MateenAhmad
                            from Noida, Uttar Pradesh
                            Jul 22, 2021
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                            Address: Banglore, Karnataka

                            I received a fake product from Myntra which is a Black Tommy Hilfiger bag (a0bwb153) OS . The price of the bag in sale was around Rs 3700. The bag has cheap PU outer material and cheap quality inside of the bag for lining. Also the threads on the logo are coming out which is a trademark sign of a first copy. The bag also came in a flimsy packaging, so disappointed by myntra. the zip on the inside is also cheap without the actual logo.

                            The manufacturer of the bag is PVH ARVIND FASHION PRIVATE LIMITED
                            4, Brunton 1st Cross Road M.G. Road, 560025 Bengaluru - India
                            [protected]@th-india.com
                            Myntra.com customer support has been notified about the posted complaint.
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                              maria saqlaini
                              Jul 22, 2021
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                              I received my product on 14th July 2021 but I initiated the return request. Delivery executive from xpressbees came and picked up my product on 15th July at around 1:00 pm in the noon and he didn't provide me any receipt.
                              In the evening I received a message that the pickup of the product has failed.
                              I talked with the delivery executive and he confirmed that this is a technical error and no need to worry it will be fine in some time.
                              Till now I am talking with Myntra customer support on a regular basis.
                              No solution has found till yet. They said we didn't receive the product on our desk. We are unable to refund the amount. The status of the product is delivered despite that It has been already picked up by xpressbees person.
                              Myntra.com customer support has been notified about the posted complaint.
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                                Princessthj
                                Jul 21, 2021
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                                Website: Myntra

                                I have ordered biba sharara set from myntra, that was a prepaid order, but I get the same sharara set on offline store in less price, because that was a prepaid order my brother recieved that order because I was not at home, when I came back I simply put that order on return, without even opening the package, pickup is done and now my return is on hold due to quality check did't pass. How can quality check did't pass when even I didn't open the package, isn't it impossible? What's my mistake here, I think this is all done by pickup boy who was very rude, he must have gave wrong information in the company, I want my refund that was of cost 6000, what's my mistake here? What's the policy of quality checking in Myntra? How can quality check failed when I didn't even open the package?
                                Myntra.com customer support has been notified about the posted complaint.
                                Order ID # 1178152 [protected]
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                                  Gallegalle
                                  Jul 21, 2021
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                                  Address: Karnataka
                                  Website: Myntra.com

                                  Myntra Order ID # 1177807 [protected] A week ago I ordered 3 leading lady Camisoles at a discounted price of Rs 126/- and it was to be delivered on 25th July. However yesterday 20 July my package was delivered which contained a single white underwear of the same brand i.e Leading Lady. I submitted a return request of wrong product delivered and Myntra sent me the delivery boy to pick up the camisoles order. This is so appaling, first you sent me an underwear instead of what I ordered and now you sent the delivery boy to pick up something that you didn't send in the first place??
                                  Myntra.com customer support has been notified about the posted complaint.
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                                    rakesh_11
                                    Jul 21, 2021
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                                    Placed an order on 17th july 2021 on myntra worth rs.2076, but the order did not get placed for some reason, and the website stated that they will refund the money in 72 hours but it's been 4 days now and I haven't got my refund yet.
                                    Jul 24, 2021
                                    Complaint marked as Resolved 
                                    Myntra.com customer support has been notified about the posted complaint.
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                                      Supriya Saikia
                                      Jul 21, 2021
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                                      The delivery man did not call me and was even declining my calls and now he blocked my number please help me regarding this and the message came that the order failed but I didn’t even received the call
                                      Myntra.com customer support has been notified about the posted complaint.
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