Myntra.com Complaints & Reviews

I ordered a product (order number 117700676619236427801)from myntra and it was returned and picked up on 1st of July and the status was updated as return in system on july 3rd Saturday 2021 which is two days later. today is friday 9th of july and I tried contacting customer care around 4, 5 time to know the status where my product is and when I will get refund. they all act like robots saying same thing again and again without any other word as 'it will take around 7-8 days to reach warehouse and get the refund after product quality check'. I asked a question as 'what if the product is damaged in the transits way back to their warehouse and it was damaged then Is it like I will never my refund?' . unfortunately they don't have an answer for that they stay calm and explain above sentence again and again cutting the call and closing the ticket with routine message response.

All I wanted to know was the update of my product whether it reached warehouse or not or the present status .

basically now their refund process is now around 2-3 weeks time .
my products total is around 1200.

kindly help me to get this refund

My friend also faced a scenerio where myntra mentioned the money have received to bank and to contact bank for more info. when she reached out to bank it was not good response which she received but registered a complaint. not all apps have this issue only myntra is forcing peole to get in touch with bank and drag them like this always. atleast they could have good coustomer care team and train them properly which in this case its not.
My friend's refund amount is 2000 approx.

Dear Sir/mam, We have ordered women dress but we have received the product instead of other product. So kindly refund or exchange our dress.

I want my refund yesterday i got my order yesterday only i returned now its saying quality check failed i dint used it and returned it before30 days pls refund i dont knoe how u gonna do that i want my money back as i have returned within a day today its picked up by them

I ordered a Highlander blue jeans which cost of 480rs i got the damaged product in app i can't even placed a return and refund i not even used the product when the product us arrived with one hour i placed return now i can't even placed return and return please help me

I ordered mast and harbour's brand shirt but fourline brand shirt has been delivered item, . I am trying to return the product but it's can't be successful. I have the video proof of your fraud and scam. Why you delivered wrong product and why this not returning.

I had ordered a jack and jones shirt where I received a tshirt of the same brand. I had immediately called to the delivery boy and told that i had received a wrong product but he told that we cannot do anything. Its upto myntra that they willl provide approval after that we can take your product back. As myntra is a huge brand still they are doing fraud like this.

For part of my order 1177071 [protected] i have to pay more than i agreed to

My orderb1177071 [protected] was showing out for delivery and then it got cancelled without asking me

I was ordering some stuff over MYNTRA and chose FLIPKART PAY LATER as a method of payment. The order didn't get placed still amount billed. I was told to wait for 48hrs as the amount will be returned in a Maximum of 48 hrs but it didn't. Kindly reverse the amount of Rs1041 for the same.

I'm attaching screenshots for the Order ID and the said refrences.

Regards,
Nitish Mishra

While I confirmed this order the product amont is rs 901.43 /- only. But at the time of delivery I have to pay rs 990/- because you have wrongly printed the amount on the top of the product. So I returned the product but now you have refunded only rs 901.43/- but I have paid 88.57/-rs extra. I want that amount back. I paid 990/- rs as my cash not as any myntra cash . But now they are claiming to refund it as myntra cash.

I had shopped on Myntra during the ongoing 03-08 July 2021 Sale. The order amount was ₹2449 paid using Payzapp wallet. I had to return one of the items worth ₹845 i.e. Quechua by Decathlon. The return was approved for Refund after clearing the Quality Check by Myntra.

On the Myntra app the refund status is shown as "Added to wallet", "Credited instantly". Also it says contact bank with reference number.
There is no reference number, neither any transaction ID related to the Refund. Only thing I have is Myntra's words.

I have attached my Payzapp wallet complete transaction history (also shows balance of ₹1 in my wallet).

I had not received the refund. I tried contacting Myntra call support. I was told due to technical issues, they would not be able to help me with the Refund issue and I should try calling again. As I tried calling again, Myntra support said another call request could not be lodged as the previous one was pending.

I went on to chat support and provided all the information regarding a possible fraud as the same had already happened with one of my friends. The chat support closed my query after 48 hours without even replying a single word and I received a text message saying my query has been resolved.

I tried calling Myntra again today and successfully registered another complaint as the previous query was closed from their side. Now the deadline set by Myntra to resolve the issue is 19th July.

I have attached all the screenshots to my claims.

I feel now the avenues left are reaching out to everyone in the reddit/quora/consumercomplaints.in community. So much of my time and energy has been wasted in the process.

I also feel like suing and starting legal proceedings against Myntra to get to the core of of the "Refund Fraud".

Order id: 1176134 [protected] ordered Mini club shirt and blazer for kid pack, got only blazer shirt is missing when raised return/exchange request for the same company denied telling products are missing.

I have orderd a puma jogger it arrived on time but it was oversized so i requested for return and i am damn sure that I've not misplaced any tags including tags. When the delivery guy picked it up without giving any receipt and then he called me and told me that my return request has got failed. During this I've got the message that my return request has been put on hold and then message came that request has cancelled due to missing tags....

Sir, We booked a shoes on 25/6/2021 my payment was debited 2 times and as per your policy its more than 10 days my amount is not refunded.

Rs.2998/- (1499 1 time & 1499 2nd time )

Kindly address the issue Asap.

Thanks & Regards

Prakash
[protected]

Sir/Madam.
An amount of Rs 2737 was paid towards the order placed on 6th July 2021 at 14.55 hrs. (Axis debit card). But the order bag is not displaying the placed order. Uncordial response from toll free number at 11.25 am of 07/07/21 when contacted
Request for further help

I made a payment of the amount Rs 9197 to Myntra on the 2nd of July using google pay. The amount got deducted but the order was not placed. My money is stuck due to the failed transaction but the amount has not been credited back to my account.

I have contacted myntra customer care but they are not helping.

(Order No.:[protected]-2454601)
H & M solid drawstring sweatshirt
H & M casual shoes
Honey by Pantaloons black culottes

I placed the order on 2 July 2021. on 7 July I got email and SMS saying the order was delivered but me or someone I know haven't received it till now. I didn't even got a proper call from the delivery guy. I already paid for my order. And they delivered to someone else. I made the...

I have puchased "Zaveri Pearls
Set of 4 Rose Gold-Toned Bobby Pins" item from myntra.com (online shopping in covid scenario) but as per the myntra policy if product is not satisfactory then return can be possible Therefore, I schedule return for the same and ask for the money /refund in my myntra wallet. Myntra Guy came and collected the item but still i am waiting for the refund which is very upsetting.

I am regular customer of myntra and this experience is very disappointing to me as I had paid for the product which is already returned.

Kindly look into this matter which has already raised so many time with myntra.

Order amount deducted but order not received
I order a allen solly shirt of ₹ 759
Payment was maid through google pay and amount was deducted but the order did not show in the order section.

On contacting to the customer service center they said the payment is not received on there end because of some gateway issues and they will respond in 2 days what to do?

I don't know how long i have to wait to get my refund.

I have bought a Tommy Hilfiger T shirt worth Rs. 2999 from Myntra which was delivered on June 26th 2021. The order I'd being - Order ID # 117635166986389797803. On the very same day since the size was small I raised a request for XXL size within 20 mins. The exchange person came on 27th June 2021 and refused to take the product stating that it smells of perfume, which was a lie. The t shirt was never worn and is in excellent condition. He started arguing saying that he had to pay Rs. 4500 in the past for an exchange request and thus cannot take risk with this tshirt as it is expensive. Since then everyday I am trying to connect with Myntra they just close my issue stating that it is resolved without actually helping. Now since past 4 days they have not even accepted my call back request. This is horrible service from their end and such a ride delivery partner.

Please help me get my tshirt exchanged or returned. Please.

Warm regards,
Moon Chatterjee
[protected]