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Myntra.com Complaints & Reviews

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Last updated May 5, 2024
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Survey No.17/9-B, Maruthi Chambers, Ground & 1st Floor, Annexe, Roopena Agrahara, Bommanahalli
Bommanahalli
Bangalore Urban District
Karnataka
India
560068

Myntra.com reviews & complaints page 152

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N
Nishu Chitkara
Apr 22, 2022
This thread was updated on Apr 22, 2022
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Fake product mk

Address:Seller Details: Shreyash Retail Private Limited Embassy Industrial Park,Village Pathredi ,Taoru Road, Gurgaon ,Haryana, Bhiwadi, Haryana-122413 GSTIN

Michael kors watch MKT 5065 watch mrp 29999/- Myntra seller and Myntra both are same no response even fossil.com also no response, seller name Seller Details:
Shreyash Retail Private Limited
Embassy Industrial Park, Village Pathredi, Taoru Road, Gurgaon, Haryana, Bhiwadi, Haryana-122413
GSTIN Number: 06AAXCS0655F1Z2. Charge and watch both are fake just like Karol Bagh delhi gaffar market product...
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The Order id iss #116872608901995255003

The Shoes from outside looked similar to original. Therefore I thought its an Original pair of shoes. However, the first time I wore it it pained my leg since I have rod in my leg. As soon as I checked the sole of the shows, i found it was a fake product..

The issues are :
1. Myntra is allowing its sellers to sell fake product ( Here, seller name is Omnitech retail)br...
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I have been a regular (elite) Myntra customer for more than a decade now.
This was the first time I ran into an issue with my orders, but the way the customer care has behaved has left a very sour taste. They have clearly lost one customer now.
I ordered a few items, which were delivered in several shipments. Two such shipments when delivered, did not have all the items that were supposed to come.
On raising complaint,...
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H
Hajira Fatima
from Hyderabad, Telangana
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Reduce the price of berrylush women blue wrap dress

Address:Bengaluru india

Hello. I've been almost waiting since a month to reduce its high price to low price of berrylush women blue wrap dress. Last month I've bought same dress in dark green color at rs 683 n now same variant blue dress price is rs 791 or more high ie 899.Im requesting myntra to reduce its price to 683 or more lower 583 which is available in other variant light green dress so why the price of only blue dress is high plz reduce its price n sell...
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On 31st March 2021, I placed an order of crocodile trackpant on myntra worth rupees 1044. Amount from my bank got deducted but myntra app showed me that order didn't take place. I put two queries related to this on myntra but it got disappeared by itself and customer services of mytra are just [censored]....
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H
harshshah22
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Refund/Return not allowed

Hi,
I had ordered an outfit from Myntra. As per the return policy, I should be able to return/exchange the product within 30 days of delivery. The size I received was a big size and I want to exchange/refund for a smaller size. When I logged into the app/website, I was unable to create the return/exchange request. I called up the Myntra customer care and they told me that Myntra return policy is of 7 days. But when i had ordered it...
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I ordered 3 products from Myntra. On the day of delivery, I only received 2 products in package. I raised complaint to Myntra customer care, but they closed the ticket without resolution, and told they cannot do anything about it....
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Address:AKR Tech Park - B Block, 7th Mile, Off, Hosur Rd, Kudlu Gate, Krishna Reddy Industrial Area, Garebhavipalya, Singasandra, Bengaluru, Karnataka 560068
Website:myntra.com

27 Feb 2021 - I ordered a women's shoe from Myntra.com for my
mother.

6 March 2021- Shoe was delivered. Tried on the shoe but was too
small, so put an exchange request. Myntra promises
exchange by 13 March.

13 March - Myntra says exchange delayed to 17 March

17 March - No delivery

21 March - I raised a complaint for the delay in exchange

27...
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Address:Mohali
Website:Myntra .com

I bought the sojanya kurta and jacktet but I didnt like the product as I thought soo I returned it with proper tags to courier man. After *-* days they are saying that tags are missing but I returned with proper tags. What is my fault. If you guys won't refund me my money I will surly go to consumer case with proofs. You cant cheat with customers trust. #shameonyoumyntra# fullly disappointed from you...
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I had ordered a cloth of Rs 4483 from myntra out of which I received my order from delivery boy amounting to Rs 1856 but I did not get the order for Rs 2627 when I contacted Myntra Customer Care Officer for this, they said that all The amount has been delivered, out of which only 1856 rupees have been delivered and the delivery boy himself said that I have received the same packet and have delivered the same but in that packet I had a bill...
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S
Shubham Kumar pandey1
from Gurugram, Haryana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Missing item /Fraud by myntra Order no: 1167538 46505022074703

Hi My mother has ordered product from myntra but myntra has delivered only 1 product & two product is missing . Rest product in same order id has been not been delivered. Helpdesk is not helping to solve my concern & not giving refund for missing item. They are misguiding customer by giving false information that the product is not returnable but i checked in website order has 30 days return policy. I also raised my complaint for same IN[protected]....
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R
Rang abel
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Limited COD payment 1-1500

I use to buy the product from Myntra through COD without any problem but now it has been limited to some amount 1-1500. Why have you changed the policy. When costumers are giving positive view about this
E- Commerce Company why did you come up with this policies. Fixes this......
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M
Mehtab Yousaf
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Quality check failed without any reason

I bought nike sandel and it was small in size, i requested return same day and next day delivery boy picked up and after one week it showing quality check failed. I didnt use it for 1 minute and how can quality check failed even i put receipt in that box and tag was intact too, I want my refund amount...
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Hello sir/madam
Order id:- 1166413 [protected]
I had ordered puma black color shoes and i got puma rs white shoes delivered.And i had called customer care regarding this the one is like we can’t help you regarding this and you will also not get refund for the same.Again i had called the other person is like you will get refund for it but it will take sometime.Now customer care are asking me to keep the product forcefully.They...
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S
Shambhawi Satya
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Received a used product

Website:Myntra

I received a used dress from Myntra. I had bought this for gifting purpose. However upon opening the package I noticed the dress was crumpled and smelling horribly. I informed the delivery person when he came to deliver another item. He asked me to return it. I opted for exchange with the same item and same size. However another delivery person came next time who refused to pick it up as the product was used. I tried explaining and asked...
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S
Sentimenla Changkija
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Wrong kittens product delivered

I had placed Kittens brand shoe order from Myntra. I recieved the order on 17th March 2021 and i was really excited to check it. But to my dismayal, it was completed different from the picture and also the brand. So that very day i placed a return request and was supposed to be picked up on or before 24th March but it was not done. I talked a customer care executive and again raised a new return request. But again it got cancelled today ie...
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B
Bhumika utreja
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Order not placed but amount debited

I tried to place an order on 27 march 2021 worth Rs 1713.The amount got debited but the order was not placed. Customer care number is not reachable....
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A
AishnaM
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Order status unknown

I ordered a Caprese bag from myntra. It was to be delivered today but it hasnt reached me yet. Also the order status is stuck on shipped and is not updating at all. I called customer care but the response was disappointing. I dont even know where is my order or when will it be shipped.
Tracking id: ML[protected]...
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L
Leenu Sudhakaran
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Unable to return the product

Hi.. I bought a an allen solly bag and I accidentally claimed the insider points.. as per the return policy I should be able to return the product.. I contacted the customer care and they refused to return since insider points were collected, I tried to explain to the customer care that it was not done deliberately.. please accept the return and refund my money...
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S
Sakshi Dabde
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Collected the wrong return product and did not return

Address:Bangalore

I had placed an order through Myntra for a MANGO teal pouch via Order ID #1167297 [protected]. The seller was Truenet Commerce. Two days later I placed a return request and the delivery boy collected a wrong product (a bag which i ordered through myntra via Order ID #1167873 [protected]). On realising this, i immediately called the customer care and raised a complaint regarding the same . I explained them that the bag is worth ₹10,...
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