Myntra.com Complaints & Reviews

This I have experienced 3 to 4 times lately. First I thought, it can be a mistake from any party involved. But it's obvious that it's a scam.

They send products like saree or kurta without pricetag. And then if we are returning that, the status go as return on hold or return fail due to quality check issue.

The delivery agent is put responsible for "quality check". Even if the product can clearly say it's unused plus unopened. But they refuse to take.

And we are forced to keep the product. Its a new way of avoiding returns and refunds. Full fraud.

Please look into the matter.

Thank you.

I have placed order on 22nd June and amount debited from my credit card but order was not placed and initially they showed if amount deducted then it will be transferred to your account within 48 hour but today is 28 June and I talked to them they are denying any sort of payment

Ordered mistgrey colour received teal green.
Need immediate action

Please restock this product I have been waiting since ages I really liked this outfit my cousin has bought it about a year ago since hen I am Waiting for it but couldn't find it restocked.

I purchased Armani smartwatch from myntra. I received it but it is not starting at all. not blinking a single light. I tried to call customer support at myntra but they say you can not return it. you should go to the Armani service centre to repair it. for me, it is not feasible to go 600 km from my town to just repair it during this pandemic.
I just want to return it, It is very costly product.

I paid 313 rupees from a debit card. The order got cancelled cause the courier service didn't deliver it to my home address. They were asking me to pick up the package from 5 km away from the address mentioned while ordering, which was not possible . After 1 day they cancelled the order for "internal issue". When the refund was initiated I saw they have split the amount 238 +76 rupees and the 76 rupees was added to my so called "Myntra credit". I called and wrote to them several times, they said it is a glitch . But they didn't refund the whole amount.

I have returned the items some 20 days back and I received return only for 2 out of 7 items but in website it is showing refund is processed .I even submitted my bank statement.I have been contacting customer care since many days but no use ."Issue IN[protected] has been marked as closed by customer support." The issue is closed without even solving the problem.MYNTRA IS FRAUD.MYNTRA CUSTOMER SERVICE IS WORST.BEWARE OF MYNTRA.

I have ordered this product Order ID # 1176141 [protected] and it was delivered on 23 rd June. I have not liked the quality of the fabric and placed a return request, once the pick up was made, I got an intimation that quality checks have failed. The product was unused fresh and with tags. I raised complaint with customer care and shared pictures with them, but they shipped the product to me again. I placed a return request for a second time, again they rejected the return request this time claiming was correct and fresh item was shipped to me. The customer care is unable to understand that I don’t need the product and without providing adequate justification they are shipping the product again and again forcing me to keep a product which I am not happy about.

They further said that if I don’t accept the product in first two attempts they will not be process my refund at all.

The product they have shipped is not defective, it is fine but my expectation of it is not matching, this product was returned and picked up on the same day. They should accept the return and process the refund else provide adequate justification on why return not accepted.

Their delivery agent is giving me a tough arguing about the pickup of same items.

As mentioned above, I haven't received my oredered product i e. Unisex Black Slay TWS true wireless earbuds. And in the Myntra app its showing DELIVERED. I have also contacted them their number is INVALID. On msg they are saying time limit was 5 days and this is really unfair on Myntra proverb.

I am purchase puchase a decathlon product "solognac by decathlon men green textile high top trekking shoe size 8.5" rs -1499. But deliverded me "soft yoga w pant grey pink " rs 799.
How it happen like this online shopping big company.

As I have already complained that received wrong product for which I had paid Rs.1372. Return request had been initiated by customer care only and refund had been initiated for Rs.459 only. For other two items no refund came. I have written and verbally complained many times but no response from your side. All mistake done by you and still no response.

I placed an order with Myntra amounting to INR 1, 998 on 16th June. The money was deducted but order was not processed. I paid via airtel money and airtel has clearly stated that transaction was processed at their end. I have raised a complain with Myntra 10 times but they close my query without a proper reply. Their customer care executives promise to arrange a call back from their supervisor but it never happens. I am literally disgusted with the kind of customer support this company offers.

I ordered a VASTRANANDA saree which was delivered on 19 June 2021.but I want to return it due to quality issue ..and another thing is it has no tag. The delivery boy 4 times my door to pick up the item but rejecting due to not having the tag on the saree and telling me to call costumer care to resolve the issue but every time I call the customer care executive assure me to resolve my issue but in vein.
Kindly solve my matter.

My account in Myntra has been locked.I have lots of pending products to buy... please i request you to unlock my account 🥺...

I ordered a pink woven design A line kurta from myntra and instead of that I was delivered a plain white kurta. I applied for return right after I saw the wrong product. But the delivery man didn't take the product saying it is not matching the product seen on the app. Even while applied for return I mentioned the reason that i received a totally different product. This is how myntra makes money by doing fraud with their customers, delivering wrong products and not refunding the money back.

I ordered a sweatshirt along with some other items, and the item I received was a similar sweatshirt from the same brand but a completely different model. I requested for a return/refund but somehow it didn't pass the quality check even though I haven't even tried it on for obvious reasons. I can't seem to find any solutions on their app either.

116191899142860882803 I have purchased a product from Myntra and the product was different from the image and it’s already 6 months no resolution provided me I have a filed a case in consumer I will give you last and Final warning refund my money otherwise now I will print my story in newspapers.

My product was not return due to mismatch of vendor no. The vendor send the wrong no. In the tag. And the man who comes to pickup, he denied to take that product just becoz of vendor no. Is not matched. All the quality check has passed but just becoz of vendor fault they denied to take the product.

You guys have a pathetic service for product return and pick up. I RECEIVED A DRESS INSTEAD OF A JUMPSUIT AND THUS RETURNED THE PRODUCT. MY RETURN IS NOW PUT ON HOLD BECAUSE THE DELIVERY PERSON REFUSED TO TAKE THE RETURN AS THE ITEM RETURNED DOESN'T MATCH WITH THE IMAGE. FUNNY BECAUSE IT'S THE SAME REASON I'M RETURNING THE PRODUCT.. HOW CAN I not get the refund because of the same??????
THE CUSTOMER CARE IS OF NO USE. THEY ONLY KNOW A FEW TECHNICAL TERMS JUST KEEP SAYING THEY'RE LOOKING INTO THE MATTER. IT HAS NEVER HAPPENED WITH ANY OTHER SHOPPING SITES.

I got a parcel today from Myntra and shocked that we family members or friends have never ordered anything and we would like to know who has sent the order of it. As we are facing lot of problems of who has sent it

Mobile number: [protected]...