Myntra.com Complaints & Reviews

Hello Myntra

https://www.myntra.com/saree-blouse/molcha/molcha-olive-green--pink-printed-non-...⇄

Please check it and as you can see, Only XL is still available which I don’t need it. the small size of this blouse isn’t still available so I really need to get it by this month for urgent so please restock it (S Size) as soon as possible.

[protected]@gmail.com
Myntra

On the following dates there were purchases made with my debit card

4/12/21 Myntra designs $47.59
4/15/21 Myntra Designs $23.65

i live in the United States and couldnt even set up an account online let alone purchase anything. I had to cancel my debit cards with all accounts.
Not only am I out this money but I had fees for closing all my accounts in excess of almost $220.00
I want to be compensated for this.

I have been a valuable customer of Myntra since a couple of years. I hadn't been active in shopping since pas two years since I moved to UK. However whenever I am in India I do shop a lot from Myntra as I have a trust relationship with the site. However recently I ordered nike shoes from Myntra due to fit issues, I raised a return. I uploaded the image of the returned product and it was in perfect condition. However the Myntra support updated the complainant that quality check failed. I don't understand how a company like Myntra can trap people like this despite uploading the image. I am still looking forward for a response on this, as I belive a compnyhiike Myntra should be able to resolve this

I have been a valuable customer of Myntra since a couple of years. I hadn't been active in shopping since pas two years since I moved to UK. However whenever I am in India I do shop a lot from Myntra as I have a trust relationship with the site. However recently I ordered nike shoes from Myntra due to fit issues, I raised a return. I uploaded the image of the returned product and it was in perfect condition. However the Myntra support updated the complainant that quality check failed. I don't understand how a company like Myntra can trap people like this despite uploading the image. I am still looking forward for a positiveresponse on this, as I belive a compny like Myntra should be able to resolve this

Myntra has deactivated my account. After raising the complaint for about 1 month ago. I request myntracto pls activate my account.I am regular and genuine customer since 2015. A lot of insides points are there. I cnt even download the bill of any of my product This is very dissapointing. I do have a word with them a lot times in this period of one month But they are onlysaying they cnt activate the account because of breach of policies .Seriously I m tired now. This is like frustating to me now

Hello. The price of berrylush women blue wrap dress is so high like it's of rs 899 which is very high beyond it's type as I purchased same thing in dark green color which was at rs 683 so why the same variant in light blue color is so high n even at rs 799 is also too high. Please i request myntra to reduce its price at lowest within rs 500 to 600 so that i can buy or keep a good sale discount price at good low offer for this only one dress please I request once again to reduce its price from rs 899 or rs 799 to rs 500 or 600 like the same previous dark green one which I bought as rs 799 or 899 is very expensive as per the product quality material pattern n price so please only for that light blue dress reduce the price to lowest budget friendly method... I hope myntra will surely reduce its price scheme. Looking forward to buy it once the price falls...

I had placed an order with Myntra last week & both my orders qualified for a free gift .
My first order was for Innisfree Green tea Hydroset for INR 1950 & on purchasing this, it showed that I was eligible for a free gift ( Jeju Pomegranate Set) & the on the second order too (Unisex Blueberry Rebalancing Toner & Jeju hand cream ) it showed that I was eligible for the free gift.
When I received my first order today, the Hydroset, I did not recieve the free gift.When I called the customer care they outright denied that this order was eligible for a free gift.This is misleading advertising to get customers to buy products from their site.

My order id is # 1169944 [protected]
My packet id- [protected]
My order tracking id- ML[protected]

I had ordered a Kook and Keech Grey and Black Sliders. The payable amount of my Order is Rs. 404 but I had paid my delivery boy Rs. 505 but he didn't returned me my balance back. He was riding a red colour bike and was wearing a red tshirt. He didn't even call me before delivering my product. So I request myntra to give my balance back of Rs. 101 as soon as possible.

I love shopping to myntra but i have exchange a delivery at 14th april so the delivery boy behaviour was not good at all, he said that even myntra cannot removed him to his job.
i request to myntra to taking him out to their precious company he is a stain in the name of you.

Recently on March 18 2021, I had placed an order in Myntra for my 10-year-old nephew as a gift for him.(order id[protected]-5170501.and its cost was Rs.1090 which I made online. the order includes 3 sets of T-shirts and a single cargo pant.on March 24 we received the first package with 3 T-shirts which was perfectly fine and we were happy. and waited for the second item, on March 29 we received the second package and he ran to me to show the gift getting opened. But it made us disappointed as the package was of an entirely different product, a large size ladies pant entirely different in color and shape and also without any inside cover or tags it was just rolled and kept inside the myntra cover which was sealed properly, I couldn't find any tampering to that plastic cover.

Within hours I send an email to myntra support with the images and raised return pickup, next day itself return to pick up agent came to me I handed over the product .then they compared it with the image in the order and told me that they can't take it as it is different!. again I had several conversations and call with customer support regarding this.

On the last day when I checked the status, it is showing that the issue is resolved. So I call them again, now they claim that they had an investigation on the issue and confirmed that they send the right product and the seller of that product doesn't have the item I received. also, they got a clean sheet on their records. so they can't take back the product.

Now I have no choice other than to write my issue here. hope they will find a solution for my loss. this is my first experience in the last 10 years of online shopping.

The Desirable Solution

# I don't want a refund. I want the same product I ordered which was a gift for my nephew and he liked it very much as it is in the image.

# If they cant send me that just take this back and refund me.

I placed an order on myntra on 28th march for Rs.1198 and the payment got debited from my account but order was not placed. On myntra it is written to wait for 7 days for these cases. When I didn't got my refund I called the customer care, they told me they did not received my payment due to payment gateway issueand to check with bank. The bank told me that I made the payment with google pay I have to check with them. Gpay customer care told that the transaction was successfully completed. The payment is there in my bank account statement too. Please help me regarding it, i am attaching my account statement for te same.

* return of a Fab Alley dress was taken by the Myntra courier on 27.02.2021
When I didn't get the return msg in mail, I complaint regarding this in customer support. They want me to provide the name details of the courier person and return receipt. But I don't have these details as nowadays once they take the return they don't provide any return receipt, how a customer can provide the details of the courier person as they send 4/5 agents to a particular locality. I have been to the local courier but they are saying the product is lostor misplaced from their end. Many times I have explained same details to the Myntra supervisors but they are saying that they haven't received the return and so they can't issue a refund.
One important thing, this particular product's exchange window was closed when I opted for a return as the app was declining the return many times when the return window was open, so the customer support has approved the return request and the day I received the msg of return accepted, that day itself the product was picked up.
In this case the local courier company is telling me a different scenario of the product getting lost and on the other end they are telling a different scenario to Myntra that the product was never picked up and thus 'Return was cancelled' from their end.
* In the second case I received a different product and so I returned it and they have put my product 'return on hold' as the local courier couldn't matched with the product they had in their system.
Now my return on hold has been cancelled to 'product delivered'.
I have been in touch with Myntra for these two issues constantly but they are just refusing the matter.
I have even requested to Myntra where to share the CCTV footage so that they can check which delivery agents have picked up the products but they seems not to refund back the value.
It's a big harrasment since more than a month as I have been their regular customer since 3 yrs but this has never happened except my last two return pickups...
Kindly help me to get either the products or the refund.

I placed an order on Myntra on 9 APRIL 2021.
I have done the payment through Mobiwik wallet the payment was successful and amount also deducted, however order was not placed its more than 48 hours now still I don't got any refund

I ordered a mango dress to gift to my sister, but she didnt liked the dress, that dress was tried twice once by my sister n once by me, within a week i returned the dress with all the tags, it was it is, but my return was put on hold, when I complained they said they will reship it to me, now its reshipped to me i want to raise a complaint that why my return was put on hold, that dress wasnt worn by anyone also the tags were same

I ordered a bedsheet "[protected]@home Blue & Cream-Coloured Flat Cotton 240 TC 1 King Bedsheet with 2 Pillow covers" from Myntra (Order ID 1168879 [protected]).

The product was delivered on 30th March. But since we do not want this product, we raised a return request.

This was declined as it is not having price tag. The product came without price tags, but Myntra is not accepting this.

I ordered a bedsheet "[protected]@home Blue & Cream-Coloured Flat Cotton 240 TC 1 King Bedsheet with 2 Pillow covers" from Myntra (Order ID 1168879 [protected]).

The product was delivered on 30th March. But since we do not want this product, we raised a return request.

This was declined as it is not having price tag. The product came without price tags, but Myntra is not accepting this.

My Myntra account has been locked without notice me.when I contact customer care he told they unable to reactivate account.They say that there is breach of policy.I received mail from them regarding the resolution provided by them after the wait of one full month stating that my account has bee deactivated from myntra side due to breach of Myntra fair usage policy.

I would like to inform myntra that I am Myntra's very old Customer since 2015. Placing orders since 2015.and a genuine Customer as you can have a look into this about my history. I have not voilated any of the myntra rules intentionally .

Its my humble request to please activate my account. In future i will make sure there should not be any breach of the policy. I have waited one month to solve this issue. I dont want to return any of the product But want to order more orders. please consider this case.There are lot of myntra insider points are there.
I request to please activate my account

My Myntra account has been locked without notice me.when I contact customer care he told they unable to reactivate account.They say that there is breach of policy.I received mail from them regarding the resolution provided by them after the wait of one full month stating that my account has bee deactivated from myntra side due to breach of Myntra fair usage policy.

I would like to inform myntra that I am Myntra's very old...

I buy a watch from Myntra yesterday delivered MkT 5065, watch and charger are fake, Mrp 29995/- quality is too bad when I charge the watch watch is too hot I cannot touch the watch even for a sec. just like Karol Bagh delhi gaffar market quality, Myntra and seller both are not response me seller detail even fossil.com also seller detail Seller Details:
Shreyash Retail Private Limited
Embassy Industrial Park, Village Pathredi, Taoru Road, Gurgaon, Haryana, Bhiwadi, Haryana-122413
GSTIN Number: 06AAXCS0655F1Z2

Michael kors watch MKT 5065 watch mrp 29999/- Myntra seller and Myntra both are same no response even fossil.com also no response, seller name Seller Details:
Shreyash Retail Private Limited
Embassy Industrial Park, Village Pathredi, Taoru Road, Gurgaon, Haryana, Bhiwadi, Haryana-122413
GSTIN Number: 06AAXCS0655F1Z2. Charge and watch both are fake just like Karol Bagh delhi gaffar market product...