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Myntra.com Complaints & Reviews

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Updated: Nov 3, 2025
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Myntra.com reviews & complaints page 153

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Address: Myntra India

I had opened an account in myntra with just my mobile no. After few days due to inactivity as I did not buy anything due to pandemic situation my account got locked. I called up in support for around 15 days but no one called me back and I always received a notification that one of our agent will reach you in 7 mins. Fortunately after 15 days one of their agents called me back and she informed me it is not possible to unlock your account...
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Namrata Rana
May 28, 2021
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Not received refund till date
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    Priyanka Reji
    from Calicut, Kerala
    May 28, 2021
    Resolved
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    Well myntra is always Myntra. They won't update you with your order. They won't allow you to track your order. Neither would they allow you to contact them through a customer complaint portal. When we email them they will give a two weeks forward to date and closes the ticket by themselves on that day without solving the issue. I am uploading a few images here for your reference
    +3 photos
    Jun 2, 2021
    Complaint marked as Resolved 
    One of my items had been delivered. The other got cancelled itself and a refund has been initiated
    Myntra.com customer support has been notified about the posted complaint.
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      Roja hinge
      May 28, 2021
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      Actually I’m moving to Germany, so I have ordered few items from Myntra the order was confirmed and it shipped on the day of delivery date they cancelled my order as that they lost the transit.. As this pandemic situation I can’t go out and buy those things so I ordered in website I’m really very disappointed at nick time they canceled my order...
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        Dhanswa
        May 28, 2021
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        Myntra company advertises that the delivery charges are free over 799/-, however it started collecting the convenience fee without mentioning terms and conditions on the advertisement.
        +3 photos
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          Tanisha 45
          May 27, 2021
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          .On 16th may i tried to order to saree from myntra through SBI net banking. The amount 2074 rs deducted from my bank account but but didn't placed. The next day i contact myntra customer care they checked the details and assured me that they initiated a refund and money will be back to me with in 7 to 10 days. In this period I again contact to customer service they said me to keep patience it will be refund. But after 10 days i again called myntra customer service they said that their refund is successfully done which they initiated but it not showing in my bank account. If myntra initiated the refund then where the money possibly go?? Please look into it and do the needful as soon as possible.
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            shikha8588
            May 27, 2021
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            Address: Jaipur

            Hi Sir,

            I had tried to order an item a few days back (12th May 2021). My order was not completed but my money (Rs 1033) got deducted. Till now I have not got my refund.

            Please look into it and refund my amount.

            Name - Shikha Sahu
            Phone - [protected]

            Thanks,
            Shikha
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              Sanjeev Hazarika
              May 25, 2021
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              Address: ASSAM,Dhemaji 787059,Madhuripathar

              I ordered a cloth product on the 25th of May 2021. After payment, the amount RS.694 /- got deducted but the order was not placed successfully.
              I want to know when I will get my money back, as I didn't receive any message or notification from myntra.
              But I did get a msg from sbi with a TX number.
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                Vikas Kumar Kumar
                May 25, 2021
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                Address: Indra puri colony vishnu trasform district-jalore 343001 rajsthan
                Website: .....

                Delivery boy not came for return time, not attaind call . Pick up failed 4 time by delivery boy .its not attaind call & make excuses
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                  Neelesh Parmar
                  May 25, 2021
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                  Resolved

                  Myntra job regarding fraud

                  Myself Neelesh Parmar. I received a call from a person name Rohit phn number [protected]. He told me he is the hr of myntra and asked few questions to check my communication skills. I replied those in a fine way. Then after sometime Mr Rohit told me that I am selected in myntra and give a offer letter through by gmail and told me that I have to pay rupees 3000 for security deposit. He send appointment letter by gmail.I belongs in a poor...
                  +8 photos
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                  Namrata Rana
                  May 24, 2021
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                  Refund not credited in account for the returns.
                  +3 photos
                  Myntra.com customer support has been notified about the posted complaint.
                  May 24, 2021
                  Updated by Namrata Rana
                  Kindly help me to get refund

                  May 25, 2021
                  Updated by Namrata Rana
                  Any update ?
                  May 27, 2021
                  Updated by Namrata Rana
                  Till date no updates
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                    Artitambe
                    May 24, 2021
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                    Address: Bengaluru,karnatka
                    Website: Myntra.com

                    Product detail- dressberry women black solid open toe flats
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                      Chinka@91
                      May 24, 2021
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                      Address: Punyakoti Health, Behind Siddipriya Kalyan Mantap, College Road

                      I had ordered A watch and the address was given below
                      Sangeeta S
                      [protected]
                      D/o Veerbhadrappa Sidmal, 15th Ward Kalgudi street, Near Guru Mataa, Kampli, Gangavati - 583132
                      Order ID # 1172256 [protected]

                      But havent received any updates or any notification from Myntra
                      Myntra.com customer support has been notified about the posted complaint.
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                        Megha997
                        May 23, 2021
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                        Address: BTM 2nd stage,Bengaluru

                        Ordered Calvin Klein perfume worth Rs.2838 on 22 May 21. I receive it today where the box was hampered full of perfume and and the perfume inside the calvin klein box was broken pieces of perfume bottle leaking and shattered in the whole packaging.
                        I understand it is non returnable product but getting broken pieces of perfume is a genuine case where i don't need refund but i want a replacement with a genuine request. I tried contacting customer care and emailed the support but no response received.Attached videos o[censored]nboxing and pictures i received today. I am expecting ba callback on +91 [protected] and resolution ASAP or I will escalate this to senior officials.
                        +3 photos
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                          Chitraputtaswamy
                          May 22, 2021
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                          Address: Chamarajnagar

                          The item which i have added is out of stock which was at Rs.702. Kindly restock the item with the same price in which i need to purchase that.
                          +1 photos
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                            Sanal Behal
                            from Noida, Uttar Pradesh
                            May 22, 2021
                            Resolved
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                            I ordered a Nike shoe which I received on 22th may morning and I returned the same within five minutes because I didn't liked the fit and within fifteen minutes the same person came took the return. After three hours I received a message that the product doesn't have a brand name so they placed it on hold I returned the same product within minutes still they have a doubt. there is no brand name written in the shoes on the website also. They are just harassing the customers. They are doing pure fraud. Attached the bill for reference.
                            +1 photos
                            May 23, 2021
                            Complaint marked as Resolved 
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                              Jyotika Khanna
                              May 22, 2021
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                              I have placed an order for an ADIDAS shoes with gift packaging and when the order was recieved there was no gift packaging and the adidas box was tempered fully and the product inside tbe box was fake and then when tried to reach myntra customer care they declined the request and said they cannot do anything about it.
                              +5 photos
                              Myntra.com customer support has been notified about the posted complaint.
                              Placed a request for smart watch and fake product delivered ... Packing was done as if its seal packed and wrong product inside and not providing resolution... after waiting for 3 week to resolve they said it was seal packed...
                              Myntra should know there are people playing with such big company name. I called them so many times asking for supervisor and I was called 2 times by supervisor and did nothing just asked me to wait. And later said nothing cant be done

                              Received fake product and myntra not providing refund/exchange - Comment #3901349 - Image #0
                              Received fake product and myntra not providing refund/exchange - Comment #3901349 - Image #1
                              Received fake product and myntra not providing refund/exchange - Comment #3901349 - Image #2
                              Received fake product and myntra not providing refund/exchange - Comment #3901349 - Image #3
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                                mixlpixl
                                May 22, 2021
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                                I have returned a crocs sandal with all the tags, original box including the invoice intact. But refund was not initaited, instead it is saying the product has failed quality check. We, the customers are not scam artist, i just want a hassle free return experience. The product was returned in good condition exactly how i received it.
                                i want myntra to settle the issue and refund me at the earliest.
                                Return Id: [protected]
                                order id: 116534643904477096603
                                Myntra.com customer support has been notified about the posted complaint.
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                                  gcsabharwal
                                  May 22, 2021
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                                  Address: Philips India Ltd Kolkatta

                                  Philips trimmer was getting heated while using
                                  +8 photos
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                                    sangeeta19
                                    May 21, 2021
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                                    I have returned one of my order( hrx shoes due to size issue)( hrx men grey mesh running shoe, order id- 116864368029546017203) on 14th april. The total amount of refund was rs.1649 in which rs.150 was added to myntra credit and 1498.97 should be added to my bank account through which payment was made. But i havent recieve that refund amount till now, its being more than a month i have been trying to contact to your costumer service for help but when ever i call them for help they just say we have prossesd the amount, and then they say contact to your bank with the bank reference no.[protected] which i have olready done but the bank is denying of any transaction of that amount ..Even i have no history of any transaction till now..Please helf me ith the issue my refund is stuck in between i guess. Please help me to get my refund for the order i hv returned. Please help me asap to resolve this this problem.
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