Myntra.com Complaints & Reviews

I purchased one suit but got the different colour and I put it on exchange but my complaint is showing return on hold. It is going to complete a month but nobody is coming to receive the wrong product.

I ordered for a night suit from Myntra and further placed an exchange request for the same due to size issues. Today[protected], in the afternoon the delivery guy came, properly checked the item (that was to be exchanged- size s) and delivered the new item( size m).
In the evening, the delivery person came back stating that the return cannot be processed as there is a hole in the night suit lower despite of him checking and taking then taking the item with him.

Myntra is continuously sending defective products and then the returns are rejected and it also doesn't cater to customer help.

Another complaint is also with this regard as I ordered for a pair of shoes, it had scratches, return was rejected. When contacted customer support, they took too long to respond and then closed the issue on their own without even contacting the customer.

DATE[protected] AND[protected]

The desirable resolution for the same is my easy return of both the items and a valid compensation from the company for their ongoing fraud practices.

Hello. My complain is regarding products non availability in size issue. I want 32 size available in roadster women blue flared fit high rise jeans. I request u to keep 32 size available in good qauntity n also with good offer price availability. Thank u

I have purchased so many items with myntra but one of item clothes are very poor quality.
Product Name -I like Me night suits.
There many holes on backside and material is very worst.
Kindly refund my amount

Myntra.com customer care have deducted my walet amount of rs 1195 on 12th march which was there from past 1 yr stating that, amount has been expired. This has been done without prior notice or intimation to me from myntra.com side. Customer care is stating that they can not do anything from their side and money can not be refunded.

I Had Ordered 1 Tommy Hilfiger Tshirt From Myntra, Which Were Received By Me In Good Unused Condition. On Trying it once, I Found The Size(Small) Doesn't Fit Me Properly. Hence I Raised For A Return. Upon Return, Myntra Updated Me Saying A Quality Check Failure And No Refund For The Order. I Would Like To Notify You, Neither The Products Were Used, Nor Did It Have Any Stains/Smell Nor The Labels/Tags Were Torn.

I Would Like To Ask Myntra, If A Customer Wears A Product Even Once To Check The Size, Will The Fresh Ironed Look Be There For The Tshirt??? Some Creases In The Tshirt Are Bound To Happen As It Is Repacked The Customer Himself Without Ironing. Do They Expect The Customer To Understand The Size Without Even Wearing The Tshirt? If So, Why The Return Request Has An Option That" I Didnt Like The Fit/ The Size Doesn't Fit Me" Etc. ????

I Have Followed Myntra Return Policy:-
Returned Within 30 Days Of Order
The Products Were Unused/Without Any Stains/Odour
Labels Intact And In Same Polywrap
The Products Were Just Worn Once To Check The Size. Also Its Illogical, That I Will Go Outside Wearing The Tshirt With The Tags On. Am I A Mad Person Or Doesn't Have Dressing Sense That I Will Use The Product Outside Without Cutting The Brand Labels.
Then How Does It Fail The Quality Check. Kindly Look Into The Matter And Help Me With The Refund At The Earliest.
Your Kind Cooperation In This Regard Is Expected.
Kindly Help.

I placed an order on Myntra on 12th March. Rs. 1867 were deduced from my account (through GPay) although no order was placed. But myntra claims that no money was received from my side. While contacting Gpay, they said the amount was received by Myntra, otherwise why will there be a reference ID.

But Myntra is repeatedly denying that they received payment from my side and telling me to contack the bank.

Why is Myntra cheating customers like this way? They are not accepting it because of their lack of will to transfer my hard earned my.

Please resolve this issue asap.

I ordered the product from myntra.com on 3rd Feb, 2021 and returned the same. Amount of Rs 2562 was debited from my account on the same day. I returned the product and it was sucessfully picked by its been 1 month since i havent got the refund. It was processed from myntra but the amount was not credited in my account. I contacted bank for the same on 5th march 2021 but still the amount is not credited. "Refund not processed".

For further reference
Refund pertaining to order no: 116420138392118160501
Bank reference no
1.[protected](processed on 20th feb, 2021 amounting to Rs 1359)
2.[protected](Processed on 18th feb, 2021 amounting to Rs 1203)

Please look into the matter as sson as possible.

Thanks
Rishika Jain
Contact no [protected]

On Feb 28th, I got a call for one item delivery and they asked for the otp for that, and I got a message after delivery that one kurta was delivered. But later when I checked in website another item was also delivered, but related to that neither any message nor any phone calls I got. Since I was out of station, I couldn't follow up asap and hence I got the glimpse of what happened only on March 10th. When I reached out to customer care, they are not able to take any action since it has crossed 10 days. No person will be looking into site all the time, only through messages that pops up we will come to know. I didn't get any message related to kurta set. I need my money 1055 for the kurta set back.Order ID # 116571548763837854403

My myntra account locked for no reason they blacklisted my contact number [protected] so i can never open when contacting customer support they mentioned the block was due to automated service and cannot reverse back and they have not even investigated why was the account blocked. Literally pathetic customer support they mentioned higher authority will contact but never contacts again while contacting them they mention that nothing can be done for what is done already.

Online payment has already done but no any sms or email received.. there is no tracking information

I have registered complain on 13 th march for the amount 1916 which was debited from my account but order was not placed.
Further i wrote to myntra support on its app by posting query which was marked as resolved and deleted by myntra.
Its been 48 hr that I haven't received my money back to source account as mentioned by myntra support.
Please help me out to fix my issue
By returning my money asap.
Highly disappointed with myntra.
I am attaching snapshot of the money paid to mynta, wherein myntra is claiming that they haven't recieved it.

I had placed an order of 4 items on myntra.com for rupees 1916 on 13/3/2021. The money was debited but the order was not placed. I tried contacting the team through writing a query had asked to revert in case of no mail(s) received at my end in relevance to this issue.The query which I had posted hence am registering the complaint here. I want my money returned asap. Attaching the snapshot of successful transaction
Order not placed but money debited from account.

I placed an order in myntra. Money got deducted from bank account but order is not placed.

I ordered a ROADSTER MEN NAVY SOLID BOMBER size XXL from myntra with order id 1162858 [protected]. Andi returnedthe product on 29th jan asi wasnot satisfied with the product I still haven't received the refund amount of 1889 . After 20 days of multiple followups. I have written to their help center countless times

Maine instacred emi option ke sath myntra mein do suit set order kiya tha 13 March raat ko Kuch obvious reason ki wajah se Maine cancel bhi kar diya toh kya ab bhi mera emi katega please let me know

I ordered a pair of shoes, and upon receiving immediately found that the size is larger. While placing the order I saw that it has return and exchange process available.

I requested for an exchange immediately through the mobile app. The shoe wasn't used at all, we just tried it once on our marble tiled floor and placed it inside the box provided as it was large.

Now this collection guy comes to receive the...

I ordered a Bahama Couture top from Myntra. The size was small, so I requested a return. However when the delivery boy came to take the top he pointed out to some strings in the hands of the top and said that it can't be taken as its damaged. I was awestruck cause I had received the top exactly as it is and those strings were the finished ends of the stitches. Everything was as it is but still he did not take it back saying its damaged as if it was our fault. This is so dissapointing as we always make sure that the product we order is exactly intact and today we are told that those strands of strings have been caused by us. I want my refund immediately. I am so disappointed with the delivery associates of Myntra. I have never faced such a thing from Myntra before but this time it really dissapointed me for the return has been put on hold while everything is absolutely perfect and as it is with the product delivered to us. I want my refund immediately.
(I have added the picture of the strings mentioned above)

I have placed my return request for Anouk kurta on Jan 29th. Pickup is neither attempted nor I got call from pickup executive till today. I have raised multiple complaints regarding this issue and all are getting declined with wrong remarks by pickup executive. Myntra customer care is asking to wait for 3 days when everytime I call, they told my issue will be resolved by 4th March, later they told 10 th march now they are saying 12th March but my issue is not getting resolved. I have been waiting for 40 days. Am really tired calling customer care for more than a month.
Myntra should not give false hopes to customer like this and should not waste time

Order iD = 1166255 [protected], 1166218 [protected]

As i have ordered kurta set and due to some size issue i returned back but now app is showing that return on hold .i ensure that all tags are with the product but don't know what courier boy had done and dont know what they want. I don't want that product anymore . Now i want refund back. Kindly give my refund to me. I want money back because i have given the product with tags and product is unused. I want my refund