Myntra.com Complaints & Reviews

On 8th April 2021, I canceled few items, payments of which were done through Gpay. I didn't receive my credit, so when I checked with Myntra, I was assured that I will receive my money back by 18th April 2021. I did ask reference number through which the money was reversed, however, no information was received.

Till date, I have not received any refund. When I called customer care/helpline, they asked me to check with Gpay, however, without any reference number how can one expect to get clarity from Gpay or Pay U for that matter.

No one is helping me with this. Gpay is asking for a reference number through which Myntra refunded my amount, but I cannot provide the same because Myntra Customer care is not willing to share the same.

I am Dhaval patel . I have ordered one nike tshirt, which was found defective . So i requested for return it . When courier boy came he refused to picking the product and told me to talk to Myntra. I repeatedly called myntra and requesting but they are just delaying the thing ! Its more than 15 days and my product has not retured . And i am seeking for refund and picking up the product .

Order id for nike tshirt :- 1168792 [protected]

This guys name is Sanjay Patil aka SHAIK ALLABAKASH and his mobile number is [protected]. He claims to be the HR of Amazon India, Myntra.com, Swiggy, Zomato and a lot of companies. He is running a online money fraud in the name of providing job to the local people who are in need of job.
He simply send a link or message that the company is hiring delivery boy in the area of candidate. Then you will be asked to submit online application...

I have returned my purchase of only women round neck solid tshirt, on 6th April it was picked up and till now ie.16th April I have not received refund
Return I'd: [protected]
I am stressed for last couple of days and being Myntra customer now I finally think it's very harassing to purchase online.

Hello Myntra

https://www.myntra.com/saree-blouse/molcha/molcha-olive-green--pink-printed-non-...⇄

Please check it and as you can see, Only XL is still available which I don’t need it. the small size of this blouse isn’t still available so I really need to get it by this month for urgent so please restock it (S Size) as soon as possible.

[protected]@gmail.com
Myntra

On the following dates there were purchases made with my debit card

4/12/21 Myntra designs $47.59
4/15/21 Myntra Designs $23.65

i live in the United States and couldnt even set up an account online let alone purchase anything. I had to cancel my debit cards with all accounts.
Not only am I out this money but I had fees for closing all my accounts in excess of almost $220.00
I want to be compensated for this.

I have been a valuable customer of Myntra since a couple of years. I hadn't been active in shopping since pas two years since I moved to UK. However whenever I am in India I do shop a lot from Myntra as I have a trust relationship with the site. However recently I ordered nike shoes from Myntra due to fit issues, I raised a return. I uploaded the image of the returned product and it was in perfect condition. However the Myntra support updated the complainant that quality check failed. I don't understand how a company like Myntra can trap people like this despite uploading the image. I am still looking forward for a response on this, as I belive a compnyhiike Myntra should be able to resolve this

I have been a valuable customer of Myntra since a couple of years. I hadn't been active in shopping since pas two years since I moved to UK. However whenever I am in India I do shop a lot from Myntra as I have a trust relationship with the site. However recently I ordered nike shoes from Myntra due to fit issues, I raised a return. I uploaded the image of the returned product and it was in perfect condition. However the Myntra support updated the complainant that quality check failed. I don't understand how a company like Myntra can trap people like this despite uploading the image. I am still looking forward for a positiveresponse on this, as I belive a compny like Myntra should be able to resolve this

Myntra has deactivated my account. After raising the complaint for about 1 month ago. I request myntracto pls activate my account.I am regular and genuine customer since 2015. A lot of insides points are there. I cnt even download the bill of any of my product This is very dissapointing. I do have a word with them a lot times in this period of one month But they are onlysaying they cnt activate the account because of breach of policies .Seriously I m tired now. This is like frustating to me now

Hello. The price of berrylush women blue wrap dress is so high like it's of rs 899 which is very high beyond it's type as I purchased same thing in dark green color which was at rs 683 so why the same variant in light blue color is so high n even at rs 799 is also too high. Please i request myntra to reduce its price at lowest within rs 500 to 600 so that i can buy or keep a good sale discount price at good low offer for this only one dress please I request once again to reduce its price from rs 899 or rs 799 to rs 500 or 600 like the same previous dark green one which I bought as rs 799 or 899 is very expensive as per the product quality material pattern n price so please only for that light blue dress reduce the price to lowest budget friendly method... I hope myntra will surely reduce its price scheme. Looking forward to buy it once the price falls...

I had placed an order with Myntra last week & both my orders qualified for a free gift .
My first order was for Innisfree Green tea Hydroset for INR 1950 & on purchasing this, it showed that I was eligible for a free gift ( Jeju Pomegranate Set) & the on the second order too (Unisex Blueberry Rebalancing Toner & Jeju hand cream ) it showed that I was eligible for the free gift.
When I received my first order today, the Hydroset, I did not recieve the free gift.When I called the customer care they outright denied that this order was eligible for a free gift.This is misleading advertising to get customers to buy products from their site.

My order id is # 1169944 [protected]
My packet id- [protected]
My order tracking id- ML[protected]

I had ordered a Kook and Keech Grey and Black Sliders. The payable amount of my Order is Rs. 404 but I had paid my delivery boy Rs. 505 but he didn't returned me my balance back. He was riding a red colour bike and was wearing a red tshirt. He didn't even call me before delivering my product. So I request myntra to give my balance back of Rs. 101 as soon as possible.

I love shopping to myntra but i have exchange a delivery at 14th april so the delivery boy behaviour was not good at all, he said that even myntra cannot removed him to his job.
i request to myntra to taking him out to their precious company he is a stain in the name of you.

Recently on March 18 2021, I had placed an order in Myntra for my 10-year-old nephew as a gift for him.(order id[protected]-5170501.and its cost was Rs.1090 which I made online. the order includes 3 sets of T-shirts and a single cargo pant.on March 24 we received the first package with 3 T-shirts which was perfectly fine and we were happy. and waited for the second item, on March 29 we received the second package and he ran to me to show the gift getting opened. But it made us disappointed as the package was of an entirely different product, a large size ladies pant entirely different in color and shape and also without any inside cover or tags it was just rolled and kept inside the myntra cover which was sealed properly, I couldn't find any tampering to that plastic cover.

Within hours I send an email to myntra support with the images and raised return pickup, next day itself return to pick up agent came to me I handed over the product .then they compared it with the image in the order and told me that they can't take it as it is different!. again I had several conversations and call with customer support regarding this.

On the last day when I checked the status, it is showing that the issue is resolved. So I call them again, now they claim that they had an investigation on the issue and confirmed that they send the right product and the seller of that product doesn't have the item I received. also, they got a clean sheet on their records. so they can't take back the product.

Now I have no choice other than to write my issue here. hope they will find a solution for my loss. this is my first experience in the last 10 years of online shopping.

The Desirable Solution

# I don't want a refund. I want the same product I ordered which was a gift for my nephew and he liked it very much as it is in the image.

# If they cant send me that just take this back and refund me.

I placed an order on myntra on 28th march for Rs.1198 and the payment got debited from my account but order was not placed. On myntra it is written to wait for 7 days for these cases. When I didn't got my refund I called the customer care, they told me they did not received my payment due to payment gateway issueand to check with bank. The bank told me that I made the payment with google pay I have to check with them. Gpay customer care told that the transaction was successfully completed. The payment is there in my bank account statement too. Please help me regarding it, i am attaching my account statement for te same.

* return of a Fab Alley dress was taken by the Myntra courier on 27.02.2021
When I didn't get the return msg in mail, I complaint regarding this in customer support. They want me to provide the name details of the courier person and return receipt. But I don't have these details as nowadays once they take the return they don't provide any return receipt, how a customer can provide the details of the courier person as they send 4/5 agents to a particular locality. I have been to the local courier but they are saying the product is lostor misplaced from their end. Many times I have explained same details to the Myntra supervisors but they are saying that they haven't received the return and so they can't issue a refund.
One important thing, this particular product's exchange window was closed when I opted for a return as the app was declining the return many times when the return window was open, so the customer support has approved the return request and the day I received the msg of return accepted, that day itself the product was picked up.
In this case the local courier company is telling me a different scenario of the product getting lost and on the other end they are telling a different scenario to Myntra that the product was never picked up and thus 'Return was cancelled' from their end.
* In the second case I received a different product and so I returned it and they have put my product 'return on hold' as the local courier couldn't matched with the product they had in their system.
Now my return on hold has been cancelled to 'product delivered'.
I have been in touch with Myntra for these two issues constantly but they are just refusing the matter.
I have even requested to Myntra where to share the CCTV footage so that they can check which delivery agents have picked up the products but they seems not to refund back the value.
It's a big harrasment since more than a month as I have been their regular customer since 3 yrs but this has never happened except my last two return pickups...
Kindly help me to get either the products or the refund.

I placed an order on Myntra on 9 APRIL 2021.
I have done the payment through Mobiwik wallet the payment was successful and amount also deducted, however order was not placed its more than 48 hours now still I don't got any refund

I ordered a mango dress to gift to my sister, but she didnt liked the dress, that dress was tried twice once by my sister n once by me, within a week i returned the dress with all the tags, it was it is, but my return was put on hold, when I complained they said they will reship it to me, now its reshipped to me i want to raise a complaint that why my return was put on hold, that dress wasnt worn by anyone also the tags were same

I ordered a bedsheet "[protected]@home Blue & Cream-Coloured Flat Cotton 240 TC 1 King Bedsheet with 2 Pillow covers" from Myntra (Order ID 1168879 [protected]).

The product was delivered on 30th March. But since we do not want this product, we raised a return request.

This was declined as it is not having price tag. The product came without price tags, but Myntra is not accepting this.

I ordered a bedsheet "[protected]@home Blue & Cream-Coloured Flat Cotton 240 TC 1 King Bedsheet with 2 Pillow covers" from Myntra (Order ID 1168879 [protected]).

The product was delivered on 30th March. But since we do not want this product, we raised a return request.

This was declined as it is not having price tag. The product came without price tags, but Myntra is not accepting this.