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Myntra.com Complaints & Reviews

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Updated: Jan 21, 2026
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Myntra.com reviews & complaints page 163

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N
Nagmani025
Mar 19, 2021
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Address: Patna

I order a U.S.Polo musterd colour sweatshirt but his size is to loose then I returned the same product on 17.02.2021 but today 17.03.2021 I have not money refund in my account. And his customer support staff always cheated me that your money is returned of my end. Some one day lodge complaint other say send your account statement I accept his all matter but my refund is not credited till now. MYNTRA is a fraud site firstly he send duplicate thing and when you return they don't refund money.
Myntra.com customer support has been notified about the posted complaint.
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    A
    ankit_ksg
    from Mumbai, Maharashtra
    Mar 19, 2021
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    Resolved

    Not allowing me to return/exchange the product

    Hi,
    I had ordered a pair of jeans from Myntra. As per the return policy, I should be able to return/exchange the product within 30 days of delivery. The size I received was a big size and I want to exchange for a smaller size. When I logged into the app/website, I was unable to create the return/exchange request. I called up the Myntra customer care and they told me that Myntra Insider points were collected for this order so the product...
    +3 photos
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    Janet lalrinfeli
    from Powai, Maharashtra
    Mar 19, 2021
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    Resolved

    Address: Aizawl,mizoram

    My product have been arrived on 16th march as recieved a msg that it will be delivered that day but till today they cannot deliver to my place as delivery boy charged an extra money to delivered in my previous order and i refuse to give him so he yelled at me and said he will never deliveres it to me and not to make order in myntra again, , , so becoz of the previous matter my new order also have been delay and does not want to deliver, , i have make complain to their office in aizawl for 2 days but does not get any respond they even refuse to pick up my call, , , pliz help me to fix this problem as they all involve in this matter coz they all want the extra money to be charged by our location whomever they delivered to our location
    +1 photos
    Mar 20, 2021
    Complaint marked as Resolved 
    Yesterday they finally come and delivered my product and asked rs50 again and i gave them becoz if i dont give them they threaten me that i will always have to pick up by myself in their office, , , , this is how myntra aizawl run their business, , , , making charged making people pay or else threatened them to pick up by themself or not to make order again, , , , when we complain to their office instead of asking us an apology the even raised their voice and they all defence each other in what they have done wrong and making excuses to us, , , even when the delivery boy make call to me and yelled and threaten me i complain and all i got from them is to make deal with them of paying extra money for their delivery boy pocket money as my location is even in Aizawl area its a bit far from other and i have to paid for it, , , , , i told them to teach their delivery boy how to react to their customer and how to treat and to take action against him not to repeat his behaviour again, they said we will but again i make order and he refuse to deliver again and i kept making call to their office and they also refuse to pick up my call and only one man recieve and he said i will lock forward to it but again day after tomorrow he dont want to deliver and not even make a single phone call and he marked me like iam unreachable and cannot pick up my phone and delivered is unavaible, , , , thats how their business is going around, , , , such a shameful workers you have myntra, , , , fired all their worker or make up their behaviour as they think themselves they can do whatever they like to do to their customer, , , pliz teach them a hard and rough lesson to all of them
    Myntra.com customer support has been notified about the posted complaint.
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      C
      Carnoustie
      Mar 19, 2021
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      I purchased one suit but got the different colour and I put it on exchange but my complaint is showing return on hold. It is going to complete a month but nobody is coming to receive the wrong product.
      Myntra.com customer support has been notified about the posted complaint.
      Dear,
      We got your complain. Please forward the evidence by WhatsApp on [protected]. Never share your personal information like Card no, cvv, otp and never download any app.

      Thanks
      Complain board
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        A
        asthabansal2399
        Mar 18, 2021
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        I ordered for a night suit from Myntra and further placed an exchange request for the same due to size issues. Today[protected], in the afternoon the delivery guy came, properly checked the item (that was to be exchanged- size s) and delivered the new item( size m).
        In the evening, the delivery person came back stating that the return cannot be processed as there is a hole in the night suit lower despite of him checking and taking then taking the item with him.

        Myntra is continuously sending defective products and then the returns are rejected and it also doesn't cater to customer help.

        Another complaint is also with this regard as I ordered for a pair of shoes, it had scratches, return was rejected. When contacted customer support, they took too long to respond and then closed the issue on their own without even contacting the customer.

        DATE[protected] AND[protected]

        The desirable resolution for the same is my easy return of both the items and a valid compensation from the company for their ongoing fraud practices.
        Myntra.com customer support has been notified about the posted complaint.
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          H
          Hajira Fatima
          from Hyderabad, Telangana
          Mar 18, 2021
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          Address: Bangalore, India

          Hello. My complain is regarding products non availability in size issue. I want 32 size available in roadster women blue flared fit high rise jeans. I request u to keep 32 size available in good qauntity n also with good offer price availability. Thank u
          +2 photos
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            R
            riyazmbula
            from Hyderabad, Telangana
            Mar 18, 2021
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            I have purchased so many items with myntra but one of item clothes are very poor quality.
            Product Name -I like Me night suits.
            There many holes on backside and material is very worst.
            Kindly refund my amount
            +2 photos
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              N
              niraj.nagulkar
              Mar 17, 2021
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              Address: Online

              Myntra.com customer care have deducted my walet amount of rs 1195 on 12th march which was there from past 1 yr stating that, amount has been expired. This has been done without prior notice or intimation to me from myntra.com side. Customer care is stating that they can not do anything from their side and money can not be refunded.
              Myntra.com customer support has been notified about the posted complaint.
              Mar 17, 2021
              Updated by niraj.nagulkar
              my user id :- [protected]@yahoo.co.in
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                N
                Neel131
                Mar 17, 2021
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                Address: 3rd Floor, AKR Tech Park, 7th Mile, Krishna Reddy Industrial Area, Kudlu Gate, Bangalore 560068, Karnataka, India.

                I Had Ordered 1 Tommy Hilfiger Tshirt From Myntra, Which Were Received By Me In Good Unused Condition. On Trying it once, I Found The Size(Small) Doesn't Fit Me Properly. Hence I Raised For A Return. Upon Return, Myntra Updated Me Saying A Quality Check Failure And No Refund For The Order. I Would Like To Notify You, Neither The Products Were Used, Nor Did It Have Any Stains/Smell Nor The Labels/Tags Were Torn.

                I Would Like To Ask Myntra, If A Customer Wears A Product Even Once To Check The Size, Will The Fresh Ironed Look Be There For The Tshirt??? Some Creases In The Tshirt Are Bound To Happen As It Is Repacked The Customer Himself Without Ironing. Do They Expect The Customer To Understand The Size Without Even Wearing The Tshirt? If So, Why The Return Request Has An Option That" I Didnt Like The Fit/ The Size Doesn't Fit Me" Etc. ????

                I Have Followed Myntra Return Policy:-
                Returned Within 30 Days Of Order
                The Products Were Unused/Without Any Stains/Odour
                Labels Intact And In Same Polywrap
                The Products Were Just Worn Once To Check The Size. Also Its Illogical, That I Will Go Outside Wearing The Tshirt With The Tags On. Am I A Mad Person Or Doesn't Have Dressing Sense That I Will Use The Product Outside Without Cutting The Brand Labels.
                Then How Does It Fail The Quality Check. Kindly Look Into The Matter And Help Me With The Refund At The Earliest.
                Your Kind Cooperation In This Regard Is Expected.
                Kindly Help.
                +1 photos
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                  T
                  Tania_S
                  Mar 16, 2021
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                  Address: bangalore, India

                  I placed an order on Myntra on 12th March. Rs. 1867 were deduced from my account (through GPay) although no order was placed. But myntra claims that no money was received from my side. While contacting Gpay, they said the amount was received by Myntra, otherwise why will there be a reference ID.

                  But Myntra is repeatedly denying that they received payment from my side and telling me to contack the bank.

                  Why is Myntra cheating customers like this way? They are not accepting it because of their lack of will to transfer my hard earned my.

                  Please resolve this issue asap.
                  Myntra.com customer support has been notified about the posted complaint.
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                    J
                    Jain Rishika
                    Mar 16, 2021
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                    I ordered the product from myntra.com on 3rd Feb, 2021 and returned the same. Amount of Rs 2562 was debited from my account on the same day. I returned the product and it was sucessfully picked by its been 1 month since i havent got the refund. It was processed from myntra but the amount was not credited in my account. I contacted bank for the same on 5th march 2021 but still the amount is not credited. "Refund not processed".

                    For further reference
                    Refund pertaining to order no: 116420138392118160501
                    Bank reference no
                    1.[protected](processed on 20th feb, 2021 amounting to Rs 1359)
                    2.[protected](Processed on 18th feb, 2021 amounting to Rs 1203)

                    Please look into the matter as sson as possible.

                    Thanks
                    Rishika Jain
                    Contact no [protected]
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                      G
                      Geedhu
                      Mar 16, 2021
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                      On Feb 28th, I got a call for one item delivery and they asked for the otp for that, and I got a message after delivery that one kurta was delivered. But later when I checked in website another item was also delivered, but related to that neither any message nor any phone calls I got. Since I was out of station, I couldn't follow up asap and hence I got the glimpse of what happened only on March 10th. When I reached out to customer care, they are not able to take any action since it has crossed 10 days. No person will be looking into site all the time, only through messages that pops up we will come to know. I didn't get any message related to kurta set. I need my money 1055 for the kurta set back.Order ID # 116571548763837854403
                      Myntra.com customer support has been notified about the posted complaint.
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                        A
                        Arca Ricky
                        Mar 16, 2021
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                        My myntra account locked for no reason they blacklisted my contact number [protected] so i can never open when contacting customer support they mentioned the block was due to automated service and cannot reverse back and they have not even investigated why was the account blocked. Literally pathetic customer support they mentioned higher authority will contact but never contacts again while contacting them they mention that nothing can be done for what is done already.
                        Myntra.com customer support has been notified about the posted complaint.
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                          Gajju123
                          Mar 16, 2021
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                          Address: Gujarat

                          Online payment has already done but no any sms or email received.. there is no tracking information
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                            W
                            Wneak
                            Mar 15, 2021
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                            I have registered complain on 13 th march for the amount 1916 which was debited from my account but order was not placed.
                            Further i wrote to myntra support on its app by posting query which was marked as resolved and deleted by myntra.
                            Its been 48 hr that I haven't received my money back to source account as mentioned by myntra support.
                            Please help me out to fix my issue
                            By returning my money asap.
                            Highly disappointed with myntra.
                            I am attaching snapshot of the money paid to mynta, wherein myntra is claiming that they haven't recieved it.
                            +1 photos
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                              Wneak
                              Mar 13, 2021
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                              I had placed an order of 4 items on myntra.com for rupees 1916 on 13/3/2021. The money was debited but the order was not placed. I tried contacting the team through writing a query had asked to revert in case of no mail(s) received at my end in relevance to this issue.The query which I had posted hence am registering the complaint here. I want my money returned asap. Attaching the snapshot of successful transaction
                              Order not placed but money debited from account.
                              +1 photos
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                                M
                                Mohan Venkat Sai Mekala
                                Mar 13, 2021
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                                I placed an order in myntra. Money got deducted from bank account but order is not placed.
                                Myntra.com customer support has been notified about the posted complaint.
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                                  S
                                  SACHI SINHA
                                  Mar 13, 2021
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                                  Address: Bengaluru

                                  I ordered a ROADSTER MEN NAVY SOLID BOMBER size XXL from myntra with order id 1162858 [protected]. Andi returnedthe product on 29th jan asi wasnot satisfied with the product I still haven't received the refund amount of 1889 . After 20 days of multiple followups. I have written to their help center countless times
                                  Myntra.com customer support has been notified about the posted complaint.
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                                    Suryadip Mondal
                                    Mar 13, 2021
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                                    Maine instacred emi option ke sath myntra mein do suit set order kiya tha 13 March raat ko Kuch obvious reason ki wajah se Maine cancel bhi kar diya toh kya ab bhi mera emi katega please let me know
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                                      N
                                      Nitthesh Raj
                                      Mar 12, 2021
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                                      Resolved

                                      Myntra refusing to exchange order - Scamming me

                                      I ordered a pair of shoes, and upon receiving immediately found that the size is larger. While placing the order I saw that it has return and exchange process available.

                                      I requested for an exchange immediately through the mobile app. The shoe wasn't used at all, we just tried it once on our marble tiled floor and placed it inside the box provided as it was large.

                                      Now this collection guy comes to receive the...
                                      +5 photos
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