Myntra.com Complaints & Reviews

I made an order for valentines day and the estimated delivery was 13th of Feb, and yes here it goes, "Item cancelled due to a technical issue".

I did the mistake of placing another order and happened again! that too after more than 10 days.

I have ordered a Parx Blazer and it was found damaged by there delivery agent only, its look like the product was damaged by motobike tyre while running, as packing was also not good.

While creating return request I have mentioned damaged product received, and this is within an hour. After that the delivery boy came (the one who deliver the product in morning) came on noon and told me we cant accept return. What IS this?????/?

VERY DISAPPOINTED. Complain should raise against this company.

ORDER ID: #1165340 [protected]

ISSUE CREATED : IN[protected]

is this is way to cheat customers???? SHAME SHAME SHAME.

Return details:

Return Id[protected].
Price tag of the item is missing. Now when I want to return the item, my return was not accepted by delivery guy as the delivery is on hold. Please pick up the item as it has fit issues and please return the item

Hi Myntra, I received a fake shirt with the wrogn tags. I've raised a return mentioning the same reason. Now, my return is kept on hold saying that I'm returning a fake product. Please check this issue, I'm not happy that your delivery person saying that I'm returning fake shirt, I'm not able to digest this at all. Packet is taken by the delivery person on 19th Feb 2021 and kept onhold. I've raised complaint to Myntra on 19th Feb 2021, that is also closed without any answer. Please check the images when you sent that product and decide who is fake here. Your customer service is asking me to send me the packet barcode photos, I don't have the packet with me now, it is taken by the delivery guy. I don't want any return money after this incident and I decided not to order from Myntra next time. please investigate and say who has done mistake here, that's enough. I've taken one pic I've attached here.

Myntra has started playing dirty tricks of committing returns as an option. The product received was with out product tag. Now when we placed return request the product is not getting returned Bcoz price tag is available but product tag is not available. Is this customer’s problem that Myntra didn’t provide us with the product tag

Order no - 116432878695147206601

Return Id: [protected]
I Ordered a black & white sherwani and tried it and it didn't fit me nicely so I placed a return request on 17th Feb 2021 Wed and it was then picked on the very next day with all the price tags checked by the pickup agent, and now from nowhere, they say it's been used. There's a difference between used and tried and I had sent it within 7 days of your return policy. So I don't think trying and returning things on time and after 2 days you can put someone on hold. As I handed over the product on the 18th Feb 2021 and it's 20th Feb 2021.
So I am no one to be blamed here, So kindly please refund my amount.

I had placed order but was unavailable to receive the order for 3 days, but later I received message as delivered. I had already paid the cash

Defective product send my and hold my pickup and not refund my money

I put request of return on second day
Thay hold my pickup

They cheat customers
They say product ok from our side
I call second day for return
How it possible product defects from my side
Plz refund my money

Salim Baig
My mobile number [protected], [protected]

I had Rs.572 in my myntra credit bt it got expired and i didn't get any notification prior to expiration. Please redeem my money so that i can use it.

I ordered a Shirt from Myntra. The courier boy came and i first tried to make payment via google pay, but the payment went on processing(which sometimes happens in Google pay). So courier boy demanded cash saying that amount via google pay will get refunded to me back. So i paid him cash. The next day i found that payment via google pay got processed and was successful. Thus i ended up paying twice for my order. I then called courier boy for refund, he said it will get refunded by myntra. So i requested myntra but myntra rejected my request. Then courier boy said he will get my money back but it has been 2 months almost now, and i haven't received the extra amount that i paid.

On 12 th feb while shopping on myntra my 2100rs got deducted but myntra did not received it.they told me to wait for 48 hrs.
But no response or refund till 14 feb.on 15th I again called them they registered my complaint and said that contact your bank support team.bank replied money has been debited to myntra. Myntra is telling me that they did not received money.

I placed an order on 21 st jan for 2 products
One product was delivered with tags which i kept .the other was without tags so i returned
My return was rejected saying that it is used product.
However i had taken and attached pictures of the delivered product.
At present i have not received the refund for 399 rs, neither the product was returnred
My order id is 116146563880065975901
Please help me in getting refund or the new product

I am ordering a max men maroon short but they are sending me a woman t shirt of cheap quality. I returned the product as I received on the same day.
Order no.[protected]-2171601
AWB:[protected]

RID:[protected] on the same day I was returned the product after delivery as the quality of sandals was very low and belt is short for me. I returned the product as I received. Then how the quality check failed. They're selling quality failed products to consumers.".
Order no.[protected]-2171601

I bought puma white sneakers from myntra on 20th January 2021, and return for bad quality on 29th January.
Myntra sent message for refund 3149 rupees till 8 feb 2021

But till today of 17 February, I didn't received refund .

I tried to many time to contact but there is no response from myntra help centre .

There is no any message regarding my refund. Plzzz help

My order id number is - #116303888918673247803

My return number is - [protected]

Plzzzzz help for refund amount 3149 rupees

I had placed an order, which was small so i requested for an exchange to bigger size which to my surprise was smaller than the first order, I requested for return & refund, soon after return i got an sms that refund will reflect in my account in 1 day as i asked to return in wallet. Its 7 days and i got no refund, i had placed several complaints but it was closed without resolving, then today i had placed a complain 10 times so got a call from customer care, but the lady said that as i have logged in to another devise from same number now i have logged in with same number twice so my refund is reflecting in other account but i cannot use it and they cannot do any thing, really is it my fault that i had logged in same account to mobile app & laptop does this make sense. They cheated on me & took my hard eared money . I will never use MYNTRA again.

My order id is #1164927 [protected] Prepaid order amount of Rs 1169.My order status shows delivered, but i haven't got it yet. Myntra customer care raise my ticket but on 17feb he closed without any reason or solution

They have give a dupptata instead of a top.. It was an exchange product.. Now they are not accepting return for the wrong product delivered..

I have purchased bata shoes from myntra for Rs.1399 which was delivered to me on 5th feb 2021 it has a return window of 30 days and no questions asked return policy i have raised a return request on 11th feb it was not damaged but pasting was open from front and i have it's tags intact in the shoes only the courier person came and rejected the pickup now the return is on hold stating (quality check failed) and i have made endless calls to myntra customer support they have raised a complaint and refund was declined stating that they have delivered the perfect product i have raised re investigation request for the product it's status is due i have made several calls they are not updating. i am attaching all pictures of the shoes where you can see it's tags are intact and pasting issue and bill please guys help me get my money back asap!

my name is kusha vats

I received an email from Myntra that per their policy my Myntra credit in Myntra app is about to expire which is ridiculous. This policy does not make sense to me at all. How can money have an expiry date. It's customer's real money, refunded and credited to Myntra Credit. So who gets to keep the money when the credit expires? How do they manage this from the accounting perspective and how are they able to justify such an absurd policy to the financial regulators in this country? Someone needs to worry about balancing the books, right?
I feel this is a tactic to force customers to spend money on their app without providing alternative to access that cash. Does this not amount to swindling
Real question Myntra needs to answer and the financial watchdogs need to make note of is, what happens to the money when the myntra credit expires? Myntra gets to keep it as free cash? how is it even possible and allowed?