Myntra.com Complaints & Reviews

Hi,
I ordered a black formal shoes from myntra around 3 weeks back and the product got damaged within 3 days o[censored]sing. When i called customer care regarding this, they told me that i will get some solution in 72 hrs. I waited and called them back and since then they are telling they need 24 more hours every day. I have been calling myntra since 2 weeks now on daily basis and they are telling same thing agian n again that they need 24 more hours. This is really irritating and ridiculous from a company like myntra. They do not care about their customers and just make a fool out of them. Really fed up with the worst customer service in the world.
Thanks and regards,
Vaibhav jain

I have order one maybeline product which is come in a completely damage way.. I try to return the product however it is showing non refundable.. It seems very old product customer care complain is also submitted.. I am attaching photos of the same.. How one can use products which is completely damage or not usable. Not happy with product at all.. I want refund of the same

It's almost 2 weeks and still I haven't got my refund back I ordered 2 bags and key chain and paid online but afterwards I cancelled 2 items but ordered only 1 item (bagpack) yes my money got deducted .. I asked customers care services they told my money will be refunded by 22 may 19.. still didn't got my refund I emailed them 5-9 times but as usual silence no reply and after that my contact us was showing an internal error... don't know what game they are playing ... I warned them I will file a legal complaint against them But no refund and reply highly disappointed 😠😠

Please find records of complaints and communication with customer care, also find attachment for the same
We continued to tell your executive that the order isn't received even after
12 days of order there isn't much need of the same. But your executive wasn't ready to accept your fault. He said the order was delivered on 14th, and when we insisted whom have you delivered, you guys didn't answered and order is delivered on 27th may only. Attached are the proofs for the same. Have also got footages of society camera to prove on my statement.

My refund amount of 996/-rs (order number 110788141120001031903) till now amount is not credited.i contacted myntra customer care.and they told me refund intiated on may 7 gave me Bank Reference Number is - [protected] about the transaction but no use .bank customer service said that no such transaction happened.I called so much times but myntra team didn't respond.

Hi,

This is regarding my order which was not delivered to me but in order status showing as delivered. Kindly track my order through the registered no. [protected].

I got a call for delivery and clearly mentioned not to deliver the items since we are not at home. Please take action on this on priority. I have been regularly user of Myntra and this is the first time facing problem.

Please deliver the items or refund my money back.

Regards,
Sheena

I have placed a return request for 1 item which was supposed to get pick up by 21 st may, 2019. I also get a confirmation msg stated that the item will be picked up by 21st may morning. But nobody turned up and i got a msg in 21 st may afternoon stated that i requested for a reschedule whicj i don't and this was happening since past 10 days 21 st may - 27th may.
Please resolve this as soon as possible.
I am also attaching the...

@myntra
@_amar_n
#fraudsters
#lying
#cheater
#scams
Order no.:[protected]-0076701
Myntra delivered an empty box of premium earphones and they directly decline the claim without proper investigation, not even a single call received to take the details from me and they claim that they have investigated properly. They don't have track of their products at all. They are not accepting your fault and are not even ready to re-investigate the same. Earphones box was not sealed, that must be because you have sent that way. @_amar_n not acceptable. You are cheating us. Not even replying on twitter now.

I ordered a product "lotus herbals" from myntra and they did not deliver this on time. I complaint about this on their website immediately when i did not receive the product on mentioned dates, the website showed that they will deliver my product soon but they did not for 5 days. When i tried calling customer care service, they talked rude to me that they cannot do anything regarding this. The website is still showing the status as "not delivered" but the customer service is saying that they delivered it. They are not even ready to refund the amount.

This is for the second time im orderly n not getting the product even though i have payed online..
When i ordered earlier they said the courier ha reached udampur by mistake so we have marked it return to origin. N told me me to order it again. Now i have palced the order again but they again saying the same story..
I[censored] dont provide delivery to any pincode u shuld mention it while placing the order..
The delivery boy in jammu is so arrogant n he doesn't even respond.. He told me we cant come... Take it from our office which is a far place from where i reside... Disgusting service here in jammu

My order got lost on 15th may and it got initiated on 15th itself.. Till now i didn't got my refund. They are saying that the bank has not processed it.. They have transferred it from their end.
The bank reference no is -
74056639136913557229733
Please process it as soon as possible...
I don't have much savings with me.. Please refund it as soon as possible.

I have ordered roadster navy blue shirt from myntra with order number : 111025638169330002703 for my friend on 21st may 2019. My friend has not received the order but it was showing as delivered. I called my friend to ask how is the product.

Suprisingly he said that he has not received the order.

When he called the delivery boy he said he has delivered to wrong person. How can the delivery guy deliver to the wrong person without confirming.

I want my order back by end of the day or else refund the total amount i paid.

I even placed shoes to the same address. I would even like to cancel that order.

Worst customer service myntra has.

I am adding screenshots also.

I have not received my delivery. We have called the delivery person and he said he has delivered to the wrong person. How can you be so irresponsbile why cant you check it whether you are delivering to the correct person or not?

Either deliver my product my todat or else refund me my entire amount (The original fare without negotating the discount amount)

Myntra you are really having the worst cusyomer support

It's been one month.. I am struggling to get the order i had placed. Everytime they deliver 1 bedsheet with 1 pillow cover. Initially they told me that they will be delivering addition pillow cover which they didn't. After a week, i again called and then was informed that i myself have to place exchange request. Which i did and then again same thing got delivered. Even the courier guy denied taking back the order stating it should contain 2 pillow covers. Then
On 3 rd week again i calledthat same thing has been done again.. And i was assured that this time i will get the right product and yet the same thing happened. Customer support team is pathetic and not friendly. I have been regularly following up with them for correct delivery and after a month the response i got was that order is with 1 pillow cover only. They changed the entire request only stating that it was my mistake. Which wasn't! I have entire chat and phone call records.

My money has been lying with myntra for over a month.. And i don't have the product.

Attached is the image of modifications done on request. But remember, i get mail confirmation too regarding products i buy.. Which clearly states 2 covers

I have ordered for vans sneakers (Chambray dress blues) ordered on 21st may 2019. After recieving the product on 23rd may 2019. It us completely diffrent product. Even on the box there are diffrent product labels with diffrent price tags. I complaint to myntra. They are saying they have regustered the complaint. But nothing is happening. I have placed return request too. But the puckup guy denied to pick up as it is diffrent product as shown in picture. Below is the pics attached. What i have ordered and what i have recieved.

Myntra cheating on there consumers,
This has happened for the second time that i ordered crocs flip flops size w-6,
I have been sent with size w-9 earlier i was sent with size w-8,
This has happened for second time,
I[censored] guyz cannot control ur business partners,
Than there is no point of working on such modules,
In which guyz even don’t knw what ur partners have been asked and what they are sending to the consumers.

Total disappointment!.!.
Second time same thing happened.
Think about it the way u r fooling ur consumers.
Order id :[protected]-2111101

Order no.[protected]-5313001

Order received used product and they denied to pick this up so i am disappointed by myntra. I will go to the consumer court for that. Actually i have ordered asics black shoes of rupees 11504 and i got an shoes of different type used product in the box so i have requested myntra to pick up that and refund of amount that i have given to them now they are ignoring my mails and not replying
What to do i am embarrassed

I have ordered clothing for my husband on 11 may2019. At the time of order to place they were showing estimate delivery date as 22 may 2019. I ordered the products just because of the estimate date otherwise i won't place my order. It is important to get the product on time. The status is not updated since 11 may 2019. No way to get my status. Help!

I ordered mast and harbour shirt from myntra.com
Order no.[protected]-4958601
On dated 09 may 2019
Email: [protected]@gmail.com

I received different product shirt,
Size also different
I place return/replace order immediately after i got the product but till date no any pick up boy come to me
Everyday i got message today we will collect your parcel
But no any person come till date
Its very bad service from myntra
I have very bad experience about myntra.com

Please help me for this for replace or refund.

I ordered a skullcandy headphone on 4th may 2019 and it shows that the delivery will be in 20th may. But till today, 22nd may, I haven't received my product. Then why the hell I ordered a product so that it takes almost a month and still don't have any information. I can't even contact to myntra or the delivery guys. Such a horrible service are they providing. I can't even track my product. So I want an answer about my order. Will I get it or did I just lost my money.