Myntra.com Complaints & Reviews

The courier boy came to pickup my product and he took the product away with him but in the evening i got the update that ur pickup has not been done .. so i called the courier boy then he told me that we have not updated the pickup because the pickup location is different from delivery location which is totally absurd.. few minutes later i was not able to login and a error message was being displayed on the screen that ur id has been locked ...
Now my 20000 rupees is pending with myntra and i want my refund as soon as possible
I haven't done anything wrong returned the same original product still they locked the id.. all i wnat is my refund as soon as possible

I had been a regular customer of myntra since 5 years almost. Recently i had ordered a t-shirt on cod. The price was as shown 849- “total”
The package betrays 998/-.
As i received the package, i called the customer care, the first woman dropped the call on my face, subtly a bizzare behaviour, if am not wrong. Then again i requested a call back, that lady told me about the shipping charges, she was polite though.
But why isn’t it showing on the app.
Why did i have to pay more than what i was asked for if the app is showing just 849/-.

The order id[protected]-6320901 contaning one libas green & yellow embroidered empire a-line kurti and one shree black solid tunic has delivery date 22nd may 2019.

The order id[protected]-9380301 for one tulsattva
Women off-white wide leg solid palazzos and one ruhaans
Navy blue striped tunic has delivery date 24th may 2019.

Since i will be out of town from 22nd may, kindly deliver the items on 21st may if possible

It’s been more than 10 days but my refund payment is not reflecting in my bank account and i have contacted to my bank account too. But my refund payment is not there.
My name is anshul
And i ordered two items
One is roadster top
Another one is roadster jeans
Both are returned and pick up date was on 10 may 2019
Still it’s been 10 days
Refund payment is not reflecting in my account.

I had placed an order magenta alba capri but instead i received the same in red colour against order id[protected]-2385301. Upon receipt of the same i had placed a return request on the grounds that wrong product has been delivered.

The return order was picked up by the courier guy after checking of the product and bar code and the same was informed to him also that i have ordered red magenta colour but the same was delivered in red that's why i am returning this order. He duly picked up the same on 29th april, 2019.
After few days i got an email that my return order has been put on hold for some reasons. Upon calling the customer care team it was informed to me that the order was put on hold on the grounds that the customer has not returned the actual product i. E. The capri in magenta colour.

This is logical application of mind that the product which i have not received, how can i return that particular product. How can they expect me to return the capri in magenta colour which was never delivered to me.

At that time, the customer care team assured me that the complaint has been lodged against refund and the same will be resolved in 03 days. Post that i had not received even a single e-mail, call from customer care on my issue.

I had called several time on 9th may, 15th may, 17th may & 20th may and everytime it is being told that within 24 hours the issue will be resolved. Not even a single customer care official has bothered to call me on my issue. Today also i called and the same response was given that issue is under escalation and the same will be resolved within next 03 days.

Myntra is literally harassing its customers for illogical reasons. Along with the refund on my order i want a compensation on mental harassment. The customer care team is highly irresponsible and they don’t bother at all to keep the customer posted on the issues.

Respected sir/mam,
I am moving to canada and having my flight on 24th of may 2019
But i have ordered the product and it's showing something around 26 may 2019.
If possible can you please courier the parcel asap, any extra charges will be paid by us. If done it will be damn awesome taking out the products with us one last time.
So please kindly help me out.
Any extra fast delivery charges will be paid by us.
It's a humble request

Order no:[protected]-6433803
Thank you,
Diksha

Hi, i placed a return request and the product was picked up on 17th may. Return item for mytri women red embroidered straight kurta (Return no. : [protected]).
It's beyond 3 days now and i have not yet received the refund. According to your refund policy the money takes just a day to get credited in the myntra account, however the same is yet not reflecting. I also raised this concern to your myntra executive who promised me quick actions and a return mail on the same. But i am yet to receive the email as well as the refund amount. I'm a regular myntra user, however this incident has left me very disappointed.

Hi team
I am Priya Kaushik. I have generated a Flipkart coupon against insider points .it wouldn’t receive on my email. I raised a complaint on 16 may against this problem they give timeline 18 th may but still I didn’t receive it. Still they are asking for next 24 hours. I am waiting for last 3 day to order a product from Flipkart it’s humiliated.Please do it on priority.
Thanks n regards
Priya Kaushik

I have placed a return request from myntra and I have received a message from myntra as below:

Hi, we were unable to pick up your item SCORPIUS Women Navy Blue Printed Maxi Top (Return No. : [protected]) on 19 May 2019 between 09:00 AM - 07:00 PM since you requested for a reschedule. We will come again and pick up. Click to give feedback: http://mynt.to/y5d895840am

This is not true I have placed return request to make sure that this product needs to be picked today without even contacting me how can myntra send me this message.

To very the same I called myntra executive and his behavior was rude. Worst experience with myntra

I've ordered a kurta on myntra (Order no.[protected]-4923001) and it was delivered on time, but i have found a tear at the back side bottom as you can see in the picture attached. The product is unused and unwashed and i have the tags intact, but l have thrown the package in which it got delivered. So, after placing an exchange request (Order no.[protected]-2761203), the product was not exchanged. I have called their consumer support and hope you will consider this problem and exchange the damaged product or refund the money as soon as possible.

I ordered 3 items from myntra.com on 7th may, 2019. The package was delivered on 13th may. However, it had only two items in it. I contacted on myntra's chat on 15th in the evening and had no resolutions offered since their server was down all the bloody time. So, i decided to call on the saturday of that week, which is 18th of may, 2019 and all the customer care had to say was that i had to contact within 48 hours. #, they should disable the option to call or chat after 48 hours if they are not willing to entertain your complaint. Also, it's nowhere written that they cannot do anything after 48 hours. Irresponsible and pathetic.

I ordered shoetopia sandles which appeared to be used, without any tags and in a torn box held by elastic. Upon returning it for the same reason they reshipped it to me again saying that it did not meet their quality standards. Even after talking to the executives and sending them all the photos they wanted, there was no resolution and i was told that the product was shipped properly and perhaps i might have done something.

I got message early morning specifying that delivery will be attempted today, and later in noon got a message saying myntra was unable to deliver. I called up the on the number mentioned in the message of delivery agent and he says no such delivery was scheduled for him for today.
Called up myntra care and they say it was declined from customer end. How is this possible if the delivery guy does not have it scheduled at the first place?br...

Dear myntra, this is regarding the order no.[protected]-5772301 for mango women black solid mid-top heeled boots". I raised a complaint about the defective/damaged product that i received. I raised a complaint regarding the same but now myntra refused to accept the order back, reason being"fresh product sent from our side".
First, isn't it obvious that the product should always be fresh from your side? And still there's possibility that somehow some products come out defective, which is why the whole concept of"returning the defective/damaged product" exists
Second, is there any proof that the quality check that was done prior to sending out the product was done properly?
As a customer, it's definitely not fun ordering the product, paying it online and returning it back in case the product is not right and waiting for the refund to get reflected in my bank account. It's already painful and frustrating to go through the whole process and hence no customer would pay thousand bucks on something and damage it and return just for the fun. Hence, i request you to take my complaint seriously and also look into your warehouse about how the quality check is done. - thank you.

I returned 3 products among which one item's refund is supposed to be received in the given bank account and the other two items refund to myntra credit. Usually myntra credit gets refunded instantly but it's been a week and i haven't received any refund. The products cost 519, 2127, 815 respectively.

Please do something as soon as possible.
Email in which my account belongs [protected]@[protected]@gmail.com

I received my order and when i opened the package the box inside it was torn and their was no product in that. This happend second time through myntra previously also i received a damaged product and when i placed request for return delivery executive denied to take it stating the reason that its damaged. I ordered the product through myntra.
Product details are mentioned as below:
Lakme-p16 enrich satin lip colour
Order no.[protected]-2870301

I have received a defected globus women navy blue solid top and the very next day i filed for return. The delivery boy came to take it back, when i complained him about the defect he said you have to call the customer care and file complain only then he will take it back. I called and filed the complains but till now i have not received the status, it was raised on 15-may-2019. This is the first time i am facing this kind of issue with myntra.

Being a loyal i want early solution for same. Else, i will boycott this website from any future buying.

I had recently ordered a pair of heels with try and buy option. As per the delivery date they had provided 16th may2019. I was expecting the order will be delivered on the same date. On 16th may 19 i receive the meassage from the delivery person that the shipment is our for delivery. I receive a call from the delivery person that he is waiting outside so i said i'll be there in few minutes. I called the person to enquire where is waiting so i can pickup my order. The delivery person said that he is at wrong location, he will deliver tomorrow or someone else will deliver tomorrow. I waited today till afternoon 2 pm, but i have not recived any call, no message, nothing. Finally i called the myntra team, the exeutive picked up the call and said that there is no shipment assigned for today. We raised the request from our end so your order will be delivered within 72 hours. I requested that if someone can deliver today it would be helpful. Or atleast if you can share the delivery center address details, i'll pickup the order personally. The executive said theat we do not have facility like that but your order will be delivered and resolved within 72 hours and we are not sure if it can be delivered today or not. I don't understand if a delivery is not done on the respective date shared by you then atleast assign for next day delivery. What's the point of ordering so early from you app. Even after calling no immediate steps had been taken yet i'd rather buy from shop or pick from local market.

Order date 12th may 2019
Order no.[protected]-8049601
Product; dressberry
Tracking no. Ml[protected]

I recently placed an order and the watch is of bad quality and the belt tore already twice and the shop repair guy said that the quality is bad and have to get it repaired from the original store.
Either help me returning the product or help me fix the product.
I'm really not satisfied with the product. And i never expected this from myntra. I have paid so much and help me with this defect product

I ordered an item of value 7020. Money was deducted but order was not taken. They told that they didnot receive money but bank told that the transaction was successful. The transaction was done on may 10 and they told that money will be refunded in the account but it did not happen. Please resolve the matter as soon as possible. Or kindly
Kindly complete my order.