Myntra.com Complaints & Reviews

Ordered a woodland wallet on myntra.com. received the package on[protected]. When I opened the myntra shopping bag the wallet box was empty. I called the customer care center they told me to wait for 3 days. Then I received a mail saying that my claim is declined. Now my trust has been broken. I want my money back. These stupid people does not respond to our complain. They delivered an empty box. How dare they put it into the shopping bag. Never going to shop on myntra. Not trust worthy.

Hello,
I am a regular user of Myntra and order from two different accounts for myntra. One is the [protected]@gmail.com and the other is [protected]@gmail.com. In the last few months, I have ordered a lot of things from Myntra however, there are times that once you order a product from Myntra in a few hours they lower the prices of the product so, naturally I am forced to create a return request and order from my alternate account. Now, because of these frequent returns they have blocked my account without any intimation. I even contacted customer care but no valid response from them. Please suggest what to do.
I have a dress that was delivered today, it doesn't fit me and I have to return it, and now I can't. I need urgent help. Thanks.

I had ordered a shoes pair from Myntra website which is not fit on the person.
For last six days we have been following up with the customer care to get it collected but every time they reeponse that it would get collected within 24 hours with the mail confirmation.
Till now we are only getting the rescheduling email and message from Myntra and no one is actually bothered of the customer pain.
These people have blocked money and not returning the same.

Would request to help us on getting the refund of our money.

Thanks

I am a frequent customer of myntra and i have bought many many products.. I have ordered 10 products and finally i got 4 products and after that they have locked my account without any reason.. If a call to customer care, they are not giving any solutions! All products are worth rs 13500 approx.
My money is not a joke, i am helpless i am unable to access my account, please help me for unlocking my account..!!

Myntra provides such a disgusting and time consuming services. I have placed a order of dressberry on 18 may, 2019. I received a defective product then i registered a complaint. They said to wait me till 27 may then i ll get notifications or emails but i didn't get anything then i called them again and again they asked me to wait till 30. This time i got email that they will schedule a visit of executive so that i ll get perfect purse. No one had come till that day to today but yes i got some messages like your delivery has been delay we will attempt tomorrow.

I ordered that purse for eid but now it's just become a showpiece. Seriously disgusting services. I ll never buy anything from them. Nor theychecked product quality. Sometime i received used product... Very disappointed

I have been an icon customer of myntra.com, a regular buyer on myntra since it has been launched. And now they have blocked my account without any prior notice, i am not understanding why they have to do it and keep customer's money. I have almost 14000 rs/- in myntra credit. I have called on their customer care but they people are not able to tell any reason at all.

My account has been locked by myntra and they are not giving any valid reason for the same. I called the customer care on 3rd june and they asked me 24 hours to resolve the problem after 48 hours when i called them again they are asking for 24 hours more i dont know what is happening how do i place return request from the locked account

Account id - [protected]@gmail.com

I am a frequent customer of myntra and i have bought many many products.in last 10 days some sale was going on and i ordered many items. Unfortunately some products don't exactly match with the pictures or quality is not as per expectations or many times size is not fit to us..in sch cases we have no other option other than returning the product. Today my myntra account was blocked for reason best known to the myntra team. And today only i received products worth 35000 in which some products are not as per my expectation and i have to return them. Bt i am helpless since i am not able to access my account as its locked. Plz help me in unlocking my account.

I have requested for exchange of puma men blue croatia idp sandal. I was in my office & my mother was there. He denied the exchange first, then told my mother to clear off the slight dirt which is on sole of the sandals. Then he asked my mother to wash it off. As soon as i came to know about this, i called him asking about his unprofessional & highly unacceptable behavior. He talked rudely & i am sorry to say myntra is using pathetic courier service. I will surely raise this issue. These people disrespect their customers & i want some stringent action so that it didn't happen to others. I would not like to continue my love for shopping on myntra after seeing how unproffesionally they deal with the customer request.

I am writing this for your quick attention to my issue which ongoing for a really long time. I have been following up with Myntra and ICICI bank on my issue for more than two months now, with no positive outcome.
Just to brief about the issue again, I have tried placing an order with Myntra on 31st of March 2019, which got failed but the amount of 2555 has been debited from my account. After following up with Myntra I was informed that since Myntra has not received the said amount of 2555 I was told to connect with my bank and get an email confirmation that amount 2555 has been credited to Myntra merchandise. As directed by Myntra, I reached out to my bank and got the required confirmation on email clearly stating that amount 2555 has been debited from my account and successfully credited to Myntra Merchandise. Now even after providing the necessary confirmation email from my bank, I was again given an reply that Myntra has not received the amount and I need to check with my bank. I m mentally tired to get my own money back . I m really tired calling Myntra
I seriously urge to please help me in getting track of my money. I m providing all the necessary-details about the order below, also attaching all the email conversations and my follow ups that will give you some insight of how much I m struggling to get back my own money.

Received wrong size when the shirt was redelivered after a quality check fail . Reply back to me at hardik.[protected]@gmail.com as the registered email id is not accessible. There is no price sticker(received in that condition) but the brand and myntra original tags are intact. Please provide a solution asap.
Order no.[protected]-3238203
Either provide me a correct size shirt or refund.

I had ordered for 3 t shirts out which one did not have tag at the first place. I wanted to return all 3. 2 got returned however third one gave lot issues. Pick up guy while taking said "no" due to tag missing and suggested to speak to customer care. I called customer care, they took complaint but did nothing. I called again, they took complaint again and arranged for pick up. I received email for return approved and right after that, got cancellation email. I called customer care and return request was taken however same was arranged for sunday for my office address. Return was failed. I called again and return was arranged again and this time pick up guy said, "return not approved". So, he refused to take it. I called customer care, explained my number of calls and issues in returning one tshirt. Guess what, this time they disconnected my call. The only feeling i have at this time is "disappointment". I have decided to not to shop from myntra again. I will miss shopping from myntra as this is the easiest way for me to shop but i will manage. Return number : [protected] roadster solid black women top.

I ordered certain things from myntra and the same were out for delivery today, i. E. 4.06.2019. I received a call from the delivery guy who cpuld not understand any direction i tried to explaon. Then he had the audacity to shout at me and disconnect the call. Thereafter he himself cancelled the delivery and endored that i refuses to take delivery. I tried speaking to the customer care but i guess they are ths least helpful because they realise we have no place to complain about the customer care person. Best part was when i tried to cross check the contact no of the delivery guy with the myntra person the number they had registered was different from the one i received call from. This seems to be a modus operandi to evade any liabilty as all these people call from different numbers rather than from their registered numbers

I have placed order worth rps 6500 first they send me a wrong product and locked my account i haven't recieved my product worth 3900 as i m not been able to login in my account i not been able to track it or create return request for the wrong product i called them many time they don't care i ordered tregging but recieve a wrong product of vero moda pullover the the invoice is clearly stating that the order is of someone else as the name of the person written on the invoice i m attaching the wrong product with the invoice and my mantra account is [protected]@gmail.com

My account is not opening, and when i attempting to open, it is telling that your account is locked, contact customer care..

Last day for returning is today,
What can i do

This is too much fraud..

My email id of myntra account is

[protected]@gmail.com

I never this from myntra

Entire my cupboard is filled with myntra,
I'm most regular customer of myntra

But it ruined my impression over myntra

Hope you'll resolve my issue very soon

Please help me

My myntra account has been locked yesterday without any prior information or any notice and without any specific reason.. I have many refunds for the products that has been returned.. Please look into the matter and take action asap.. This is really not the way from this big company name.. Please solve the issue
My mail id - sarda. [protected]@gmail.com

I am a frequent customer of myntra and i have bought many many products.in last 10 days some sale was going on and i ordered many items. Unfortunately some products don't exactly match with the pictures or quality is not as per expectations or many times size is not fit to us..in sch cases we have no other option other than returning the product. Today my myntra account was blocked for reason best known to the myntra team. And today only i received products worth 35000 in which some products are not as per my expectation and i have to return them. Bt i am helpless since i am not able to access my account as its locked. Plz help me in unlocking my account.

My myntra account is blocked. I contacted customer service and it is of no use. Treating customer in this bad way is not acceptable. I have thousand rupees. Myntra credit in it and i don't know the reason why it's blocked. I need my money back. My money is no joke. I need my myntra account back possibly if not at least my money back. Myntra has become worst ever... If i don't get my money back i will move to consumer court

I ordered a pair of slippers on 27th of may 2019 and i was to get the delivery by the 2nd of june 2019 but they did not deliver the product and said that the item is lost somewhere and they had cancelled the order on their own and now the product which i wanted is out of stock and they did give me a goodwill coupon compensating their mistake but there is a twist, the goodwill coupon which they offered me does not work, it's just a scam so that they do not lose customers but this is very unprofessional from their side.

I have ordered 3 items in myntra.com with order no order no:[protected]-792130. One item with tracking no ml[protected] should be delivered on june 1 but its still not traceable. One order with tracking no ml[protected] showed delivery date 2 june while ordering but now its showing 4 june. One more item with tracking no ml[protected] should be delivered on 3 june but not traceable. One product also didn't get delivered in the mentioned time.