[Resolved]  National Board Of Examination — failed transaction 2 times while submitting neet pg fees, candidate id [protected]

Address:743503
Website:neetpg.nbe.edu.in

Sir/madam,

My candidate id is [protected].
On 1st november 2017 i tried to pay the neet pg fees amounting to rs. 3750 two times using my sbi debit card ending with 7361. But unfortunately both the times the transaction failed with a return message "the website shows payment cannot be done due to an exception. Please try after some time." as the number of seats were decreasing i finally made the payment with a bank of baroda debit card on 02/11/2017 which was successful. The transaction id for the failed transaction are nbe txn# ju[protected] and nbe txn# ju[protected].
Kindly clarify whether the amounts were actually transferred to your side and if yes when can i expect the refund. If not then kindly give a message that you have not received the amount and inform me whom should i contact for resolving the issue.
Hoping your quick redressal of the issue.

Thanks and regards,

Dr. Amartya pal
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Nov 14, 2017
Complaint marked as Resolved 
The problem has been resolved today. Got refund of the values. You have to wait 15-20 days since date of payment within which the payment will be reversed in the form of bulk transfer. Thanks all
National Board Of Examination customer support has been notified about the posted complaint.
Complaint comments 

Comments

While filling form of neet pg 2018 fees cut twice. Please refund.
Id [protected]
While completing the payment a pop up came saying payment couldnt be completed due to an exception and when i tried making payment again.. my account waa debited twice for examination fee i.e. 3750 + 3750.
I have had 2 failed transaction in the neet pg website but the money was deducted from my account but not returned..plz refund the money.
Myself, Sujan N tried to apply for neet pg exam on Nov 1st 2017, by my step 3 of payment could not be completed hence tried to complete the step 3 of payment 4 times and hence 3750x4=15000 has been debited from my account. So what do I do to get my amount refunded? I did send an email to nbe but there was no reply from them.
Sir there has been multiple deduction of money from my account when I try to pay for the completion of NEET MDS 2018

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