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National Payments Corporation of India [NPCI] Complaints & Reviews

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Updated: Apr 1, 2025
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National Payments Corporation of India [NPCI] reviews & complaints page 122

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N
niru1989
from Mumbai, Maharashtra
Jul 18, 2018
Resolved
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Resolved

Address: Nashik, Maharashtra, 422009

I made a transaction of 4000 rupees on 11/07/2018 to ZERODHA HDFC Bank account (transaction ID[protected]. Which was failed(screenShot attached). And on 17/07/2018, 4000 rupees deducted from my bank account (Union Bank of India - [protected]).
In account statement it shows Recovery/UPI.
After contacting Bank, they said Bhim has claimed this money.
And as per the Mail from NPCI said transaction is APPROVED(transaction ID[protected].
But the money is credited to Different Account (SBI)
How could i get my Money back??
+1 photos
Aug 21, 2018
Complaint marked as Resolved 
Hi, I got 4000 rupees refund in my Bank Account. Thanks UBI, NPCI and AKOSHA for the Help and Support Regards, Niranjan M. Bharadwaj
National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
Jul 24, 2018
Updated by niru1989
Still no response from Bank end and even from NPCI end.
I got a mail from Beneficiary that the amount which is deducted from my Account is not received by them.
I finally raised the issue on Twitter and tagged to Mr. Ravishankar prasad, and Mr. Narendra Modi (PMO) too.
As the idea of BHIM is implemented by them. And sometimes issues gets resolved faster on Twitter than on Mail.
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    N.K Shukla
    from Lucknow, Uttar Pradesh
    Jul 17, 2018
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    Address: Lucknow, Uttar Pradesh, 226001
    Website: NPCI

    Sir, my hp gas subsidy not credit in my BOB ac last 5 month because NPCI map my old closed bank ac, several times i update my BOB ac with consent form & scan copy with ack.no. + aadhar send to NPCI but till date NPCI not map my BOB ac with Aadhar always map my closed bank ac.pls give better solution how received my subsidy in BOB ac.map NPCI
    Thanks
    National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
    Respected sir,
    From above subject am complaining for the failed the payment for railway booking _I am using Bhim app for payment of railway ticket on irctc app so amount is dedit from bank but fail payment with the rojgar pay
    So please help me...
    I am tarnsafer the mony but the mony send but mony not recived account

    hp gas no. 629412 gas subsidy not received because bob, ac 47030100001675 aadhar 347830824673 not map npci - Comment #3160442 - Image #0
    Rakesh30's reply, Jul 18, 2018
    Plz help fast
    I was done wrong no. Transaction
    Somebody fake call on my no. And make me fool
    My fake transaction detail
    Transaction id[protected]
    Date- 12/07/2018
    Time- 19:49:27
    Remarks- oid[protected]@PaytmGold
    Transaction amount- 1000
    Plzzz help me and returning my money from this detail as early

    hp gas no. 629412 gas subsidy not received because bob, ac 47030100001675 aadhar 347830824673 not map npci - Comment #3160798 - Image #0
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      R
      rkpat
      from Indore, Madhya Pradesh
      Jul 17, 2018
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      Address: 487001

      Lic branch narsighpur (jabalpur) ne mere AC main ferji mendate lagaker kisi dusre vaykti ki polcy ped ker rahi hai . maine meri bank sbi branch -kareli se samperk kiya to unhone bataya, ki bank se humne aeisa koi mendate pass nahi kiya hai.aur ab pata hane per bhi lic mandate ki rasi band nahi ker rahi hai.krapya ker batne ka kast keren .ab main kya karu.
      National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
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        H
        harish kumar_N
        from Tiruchirappalli, Tamil Nadu
        Jul 17, 2018
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        Address: 635109

        Dear Sir I Have Linked My Adhaar[protected] With My Bank Account And My LPG Distributor also . But According to NCPI (Aadhaar Linking Status in Bank (as per NPCI : Not Submitted)) Not Submitted I Have Asked So Many Times In my Bank and they said they had done from his side and updated My Adhaar with my bank account, and Its not updated from NPCI . And how i know the status of this, bank person given the adhaar linking receipt with my bank account.Please tell me the solutions about this issue.my Mobile no.[[protected]].
        National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
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          R
          rahul7007
          from Bihpuriagaon, Assam
          Jul 17, 2018
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          Address: 78016

          Hello NPCI, as your offer(june), I have done 20+ transactions (of Rs. =100) to 20 different upi id and 100 transactions(of Rs 10). So, i should get a total of Rs. 750 (500+250) cashback, as mentioned in the offer I should get cashback on 10th of july, but I am not getting till now, please send my cashback..

          My upi id: [protected]@okhdfcbank
          My email id : [protected]@gmail.com
          Phone Number : [protected]
          Thanks..
          +1 photos
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            S
            Suraj Kumar22
            from Gurgaon, Haryana
            Jul 17, 2018
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            Address: New Delhi, Delhi, 110035

            My adhar linkend to my account but not recived subsidy when i maped my adhaar bank linking status its show inactive i made some update in my adhar thes problame getting and not recived my subsidi...
            many tym visit bank but he is not solve my ishu...
            my adhar no[protected]
            and bank sbi--[protected]
            plz solve it

            this is my father adhar and account detail
            name-santosh jha
            adhar-[protected]
            National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
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              A
              Akku5
              from Delhi, Delhi
              Jul 16, 2018
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              Address: New Delhi, Delhi, 110092

              I am not getting my widow pension since february 2018. The staff in the

              department of women and child development in Geeta Colony and also in

              Kasturba Gandhi Marg are saying that my aadhaar card is not linked with the

              Bank in NPCI mapper DBTL mode but Bank staff are showing the proof to

              me and telling me that it is already been linked to my bank. I want my

              pensionfrom february till now as soon as possible. Please solve this problem

              as soon as possible.
              National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
              From last one year we are not receiving subsidy amount to my bank account.
              So kindly please look in to this issue.
              HP gas consumer no. 633094
              I am getting a call from the above mentioned person. He is saying that you will receive amount of rs.6 lakhs. His number [protected]. I need a clarification that this person is working there.
              Dear sir my aadhar bank link is inactive than acount close other bank is say link aadhar but uidai.gov.in is chek bank link status is inactive pleas my aadhar bank link is active reqvest my uid no:[protected]

              not getting widow pension - Comment #3160800 - Image #0
              Hiday Thulla's reply, Jul 12, 2018
              my uid no 535471809498
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                R
                Romosha saha
                from Bali Chak, West Bengal
                Jul 16, 2018
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                Address: Murshidabad, West Bengal, 742102

                This is to inform that a new domestic gas consumer card of Bharat Gas under M/S Joy Buroma Gas Distributor, Karbala Road, Cossimbazar, Behrampore, Murshidabad, code 117350 has been issued in my favour vied no. [protected], date - 01/02/2018 and i have withdrawn cylinder on 23/02/2018, 16/03/2018, 22/04/2018, 05/06/2018 and 16/07/2018 but till now no subsidy money has been entered in my said account .
                You are requested to look after the case and do the needful as early as possible.

                Pratima Saha
                Phone - [protected]
                National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
                Dear Sir,

                I have 3 bank account and all are aadhaar linked.
                I have closed one bank account (where I used to get gas subsidy), and now Bank linking status is showing as Inactive.
                Can you please let me know what to do to activate this?

                Thanks,
                Shivnandan
                Aadhar not link in npci mapper i have also link inmy bank
                Date:
                [protected]
                AUA Name:National Informatics Centre
                AUA Transaction ID:
                NIC77077535996120180705121458BULK
                UIDAI Response Code:37d8f7684bac48ed9a4a807213e876f7
                I had made two transation on 16/07/2018 throught bhim app which is 2100 & 2100 total amount 4200 transtion id is[protected] and[protected] plz credit this amount in my a/c becoz party did not get amount and my amount has been deducted from bank .

                subsidy amount not entering in the pass book no. 27770100012248 in favour of pratima saha - Comment #3160475 - Image #0
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                  B
                  Bhavani Bhargav
                  from Mumbai, Maharashtra
                  Jul 16, 2018
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                  Address: Mumbai City, Maharashtra, 400019

                  My name is Bhavani Chandrashekhar Bhargav. My Bank is State Bank of India, Matunga Branch at Bhau Daji Road. S. B. A/c No. [protected]. I have linked my account with my Aadhaar Number which is[protected]. My LPG Consumer ID is 2-[protected]and Consumer number is 631712. But previously my subsidy amount used to go to my account in SBI Branch at R. A. Kidwai Road. I had to close my account in SBI Branch at R. A. Kidwai Road as I could not maintain mimnimum balance of Rs. 5000/- . I request that my account in SBI at Bhau Daji Road branch be linked to NCPI and made active. I have not been receiving my subsidy since April 2017.
                  National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
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                    O
                    omkar nath sahni
                    from Darbhanga, Bihar
                    Jul 15, 2018
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                    Address: East Champaran, Bihar, 845430

                    Good morning sir,

                    i am omkar nath sahni my aadhar no is-2706/1416/3738 my bank account [protected] in sbi branch its ifsc code-sbin0002989 my address-at sugapipar po mujiya dist east champaran pin 845430 bihar
                    it is linked with my bank account but i could not get my hp gas subsidy in my account due to not npci mapping.
                    i requested to you as soon as you mapping my aadhar in NPCI mode...
                    National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
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                      H
                      hari palepu
                      from Rajahmundry, Andhra Pradesh
                      Jul 14, 2018
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                      I did all paytm transactions according to terms and conditions like complete 20transactions of 100rs or more to get 500cashback and complete 100 transactions of 10rs or more to get 250rs cashback I completed all these there it is mentioned every month 10th cashback will be credited but still I didn't got any cashback.
                      My paytm number [protected]. I contacted paytm care they told me one reference number to solve that num is 75889297
                      +1 photos
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                        M
                        munnalal mali
                        from Jaipur, Rajasthan
                        Jul 13, 2018
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                        Address: Nagaur, Rajasthan
                        Website: [email protected]

                        Respected sir
                        LPG subsidy has not been transferred to my bank account [protected], UCO bank makrana (Nagaur) 341505. My adar[protected] is showing inactive on Indane gas portal gas agency is maa Karni Indane near sargam cinema manglana road makrana (Rajasthan). My consumer no is cx25919375 and consumer ID is[protected] but my adar number has been linked with bank account but not showing at npci server
                        Sir please take action immediately and remove this problem
                        Regards
                        Munnalal mali
                        Makrana (Nagaur)
                        [protected]
                        +2 photos
                        National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
                        Aadhar number inactive
                        But I can give aadhar and liked the bank a/c
                        Sbi a/c no. [protected]
                        Vetsa Jaya Sri
                        Aadhar no[protected]
                        Consumer no 604544
                        Sri rajeswari hp gas distributors
                        AMALAPURAM
                        Dealer code : 14420140
                        District : east godavari
                        State : AP
                        Region : vizag
                        Gas cusumeR No.620126, LPG ID.No.[protected],
                        Adhar No.[protected], bank Account No.[protected], Union Bank of India, IFSC No.UBIN0557030, My Adhar delinked on 9-6-2018 in the Union Bank of india.
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                          A
                          Appu Pathivada
                          from Tadepallegudem, Andhra Pradesh
                          Jul 13, 2018
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                          Address: Vizianagaram, Andhra Pradesh, 535003
                          Website: at gas agency vizianagaram

                          I have a gas connection at police welfare gas agency in vizianagaram of andhrapradesh. i didn't get my subsidy since two years. i had ben complainted to the relevant gas agency and its hpcl authorities also. gas dealer also seeded my aadhar and shown to me also. but still subsidy is not credited to my sbi account. i am also submitted my aadhar at bank also. my gas connection no.900378, gas dealer code 13474400.
                          my lpg id.2 [protected]. aadhar no.[protected].
                          and my sbi account no.[protected]. fort branch vizianagaram.
                          consumer name. AMBATI VIJAYA KUMAR.
                          National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
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                            thamilmaha
                            from Chennai, Tamil Nadu
                            Jul 13, 2018
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                            Address: Pondicherry, Puducherry, 605004

                            Aadhar card re link into Union bank of India dated[protected], My consumer no.620126, LPG ID.[protected], Adhar No.[protected], Union Bank of India, UBI, A/c.[protected], IFSC- UNINO557030, I am already to avail subsidy from HDFC Bank, HDFC Account closed for the past 6 months, Gas subsidy pending in my connection. I already 2 or 3 time re-link the other account o[censored]BI, but still I am not received the subsidy in my account. please give me subsidy immediately.
                            National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
                            Jul 13, 2018
                            Updated by thamilmaha
                            I already complaint to your mail on[protected]
                            Jul 13, 2018
                            Updated by thamilmaha
                            Name.J.Thamilarasan, consumer no.620126, LPG ID.[protected], My Adhar No.[protected], Bank a/c. Union Bank of India, Ac/no.[protected], I relink on 9/6/2018 but till date not received subsidy from HP Gas company. Please consider my above Complaint. Adhar relink to past 2 months in the UBI. Subsidy amount for pending six months. Already subsidy given from HDFC Bank. I closed HDFC account for 6 months before.
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                              P
                              prosenjit16.roy
                              from Kolkata, West Bengal
                              Jul 13, 2018
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                              Address: 743135

                              Dear sir/Madam,
                              with due respect I would like to say that I am a consumer HP. This consumer name is Mr. PROSENJIT ROY and consumer no is 618663. MY LPG id is[protected] and my Aadhaar no is[protected].

                              I inform you sir that last subsidy money was credited to my AXIS bank account on 09/12/2017. After few month I close my AXIS bank account on 09/04/2018 for personal problem. My AXIS bank Account no is [protected]. But I can't get any gas subsidy amount to others bank. That's means Bank of India or State bank India or Bank of Baroda.I am suffering face my problem within six month. That's why I have calling customer care of HP for gas subsidy money was not been credited to another bank. He replied me, At first you went to the bank for deactivate your aadhaar link. After four days or one week you went to the that bank for linking your aadhar no into your account. One week later your aadhaar no is being updated automatically in NPCI system.

                              Next day I went to the Bank of India and I submitted a application letter to the manager for deactivate my aadhaar link on 26/07/2018.After two week, bank manager have been done my aadhaar link on my bank account for gas subsidy. This account no is [protected] and IFSC Code is BKID0004108 AND MICR Code is IS[protected]. My Aadhar number has been linked with bank account but not showing at NPCI server. so my gas subsidy amount is not credited in my any bank account.

                              Same as State Bank of India. In this bank, My Account no is [protected] and IFSC Code is SBIN0012463.

                              Same as Bank of Baroda. In this bank, My Account no is [protected] and IFSC Code is BARB0KANCHR (Fifth Character is Zero).

                              Sir please take action immediately.Please do the needful.it's very important for me. If you have done properly work then i would get a subsidy amount.

                              Declare
                              Prosenjit Roy
                              email-id- prosenjit16.[protected]@gmail.com
                              National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
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                                tridibdasinst24
                                from Port Blair, Andaman and Nicobar Islands
                                Jul 12, 2018
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                                Address: Kolkata, West Bengal, 700149

                                Sir,
                                I Have a HP gas connection, and its consumer Id 607048, and
                                LPG Id[protected].

                                I have already submit My Aadhaar No[protected] in your Bank in Rajpur Branch(IFSC - UTBIORAJ239), and deducted 60 rupees from My S/B account no[protected] for DBTL seeding charges dated on[protected].

                                But there is a problem at NPCI platform Aadhaar is not active, at that reason I am not getting LPG subsidy . please look into the matter and take necessary action to active my Aadhaar No at NPCI.

                                attachment 1 Aadhar card
                                2 Bank Passbook
                                3 Gas bluebook

                                Thank you
                                Sandhya Das
                                National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
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                                  Sanjay Chugh
                                  from Jodhpur, Rajasthan
                                  Jul 12, 2018
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                                  Address: 335804

                                  Hi sir my name is Narender Kumar Sharma. I have submitted adhaar card in bank and adhaar is updated in my bank account but the NPCI status is still inactive. I have bank account in bank : State Bank of India, Account number : [protected], Ifsc code : SBIN 0007774 Adhaar number :[protected]. I have not received gas subsidy in my saving account no. [protected] from last one year. So please update my aadhar card no. in NPCI. Thank u sir
                                  National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
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                                    sunilkuamr1981
                                    from Gurgaon, Haryana
                                    Jul 12, 2018
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                                    Address: 122505

                                    Dear Sir,

                                    We have problem about my lpg subsidy deposit .my bank account is not connect with my lpg connection .for this i have not recive my lpg subsidy. so that we facing a problem regarding this.please give me suggestion for the same so that we resolve the problem.because of this we have waist our valuable time on this topic.

                                    please do the needful.
                                    Name-Sunil Kumar
                                    M-[protected]
                                    Id no[protected]indiane)
                                    National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
                                    Issue related wrong transition no.[protected]
                                    Please help me...
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                                      prem dogra
                                      from Delhi, Delhi
                                      Jul 12, 2018
                                      Resolved
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                                      Resolved

                                      Address: New Delhi, Delhi, 110041

                                      Kindly request you please mapped this aadhar card[protected] in Npci mapper. Aadhar already linked with account number.

                                      Sir i want to tell you that my mother applied for widow pension . All paper works done only require Npci mapping. My stat bank branch manager told they dont have Npci mapper and the dont Know what it is, we are suffering from 3-4 months from pension office to bank to pension office. Please sir i request you kindly mapped this aadhar number.

                                      Name- santosh
                                      Aadhar number[protected]
                                      Bank - Stat Bank of India
                                      Acc no- [protected]
                                      Branch - Guru harkisan nagar New Delhi

                                      Saving account.

                                      I will be highly thankfull to your this act of kindness. Kindly revert me soon.
                                      Jul 12, 2018
                                      Complaint marked as Resolved 
                                      Kindly request you please mapped this aadhar card (281560091129) in Npci mapper. Aadhar already linked with account number. Sir i want to tell you that my mother applied for widow pension . All paper works done only require Npci mapping. My stat bank branch manager told they dont have Npci mapper and the dont Know what it is, we are suffering from 3-4 months from pension office to bank to pension office. Please sir i request you kindly mapped this aadhar number. Name- santosh Aadhar number- 281560091129 Bank - Stat Bank of India Acc no- 34583510196 Branch - Guru harkisan nagar New Delhi Saving account. I will be highly thankfull to your this act of kindness. Kindly revert me soon. My phone number-9205468944, 8377979592, [email protected]
                                      National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
                                      Jul 12, 2018
                                      Updated by prem dogra
                                      Not resolved
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                                        Loknath0004
                                        from Khatra, West Bengal
                                        Jul 12, 2018
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                                        Address: Uttar Dinajpur, West Bengal, 733129

                                        Hi sir, My mother's name is Tapati Sarkar Chowdhuri. She has submitted aadhaar card in her State Bank of India and aadhaar is updated in her State Bank of India account. But the NPCI status is still inactive. Her Bank Account number : [protected], IFSC code : SBIN0001806, Aadhaar number :[protected]. So please update her account in NPCI. Thank u sir.
                                        +2 photos
                                        National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
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