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National Payments Corporation of India [NPCI] Complaints & Reviews

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Updated: Apr 1, 2025
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National Payments Corporation of India [NPCI] reviews & complaints page 132

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S
Srikar651
from Bengaluru, Karnataka
May 9, 2018
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Dear sir,
My name is c jaya reddy, since last year i didn't get any gas subsidy as bank account status is inactive. I have submitted aadhaar card in bank and aadhaar is updated in my bank account but the npci status is still inactive. I have bank account in : state bank of india account number : [protected], ifsc code : sbin11990, adhaar number :[protected]. So please update my bank account so that i can get gas subsidy.
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    R
    Raju Kumar bhargaw
    from Nagaur, Rajasthan
    May 8, 2018
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    Sir i am raj kumar sir my aadhar number is linked with my bank account in punjab national bank but second last two cylinders subsidy not received in my account so i request you please help me my bank account number is [protected] and my aadhar number is[protected] please help me and tell me about i can do it. My first sbi bank account in close.
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      V
      venkeey1952
      from Bengaluru, Karnataka
      May 8, 2018
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      Address: Mysore, Karnataka, 570026

      I am having new vijaya bank rupay debit card and i have registered debit card transaction at vijsya bank atm and my mob no is registered. While trying to make payment online it fais. I am trying to register rupay safe secure i am getting otp but validation fails stating remote server not responding. When contacted bank there r telling that problem is at npci. Kindly help to solve the issue at the earliest
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        N
        Nishanth Deepak
        from Vasai-Virar, Maharashtra
        May 8, 2018
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        Address: 533001
        Website: 9059402848

        Hi sir my mother name relangi padma vathi. I have submitted aadhaar card in bank account but the npcl status still not mapped. Ihave bank account in bank. Name of the bank of india. Account number [protected]. Customer i'd[protected].
        Aadhaar number[protected]
        Ihave housing loan selection the bank but the aadhaar not mapped so pls update my account in npcl
        Thank you
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          S
          Subhamoy Goswami
          from Ahmedabad, Gujarat
          May 7, 2018
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          My aadhar no.[protected]is linked with bank ac. [protected]. Sms also received on this regard in my registered phone no.. But subsidy of lpg connection of hp gas is not feeded to my account. Still it is also displayed in lpg portal that aadhar no. Is not linked with bank account and adviced to contact with npci. Please take necessary action on this regard.
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            L
            lalitsolanki
            from Mumbai, Maharashtra
            May 6, 2018
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            Hello sir,
            My name is lalit kumar solanki.
            My aadhar submitted in both lpg distributor & my icici bank. There after link in lpg distributor & aadhar card link my icici account but npci showing in inactive. My lpg subsidy not transfer in my account. They showing bank detail not active. Many time i contact bank & told to active my aadhar in my account but they said aadhar is already active. After when i check online in mylpg in website there showing aadhar is active in bank but npci database is inactive. Please sir my problem solved. My all details as following.
            My aadhar no. (Protected)
            My account no. (Protected)
            Ifsc code : icic0001043
            Contact no.[protected]
            Email id. [protected]@gmail.com
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              P
              Pampapathi sk
              from Namakkal, Tamil Nadu
              May 6, 2018
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              Address: 560068
              Website: Consumer complaint

              Dear sir,
              My name is pampapathi and from august 2017 almost 9 months i didn't get any subsidy to bank i have submitted adhaar card in bank and adhaar is updated in my bank account but the npci status is still inactive. I have bank account in : state bank of india account number : [protected], ifsc code : sbin0012662, adhaar number :[protected]. So please update my account in npci. Thank u sir
              National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
              May 06, 2018
              Updated by Pampapathi sk
              Please refer your feedback on subsidy not getting to bank
              With sr no.[protected]
              Reply from our customer feedback officer is :-
              Aadhar is inactive in bank pl check

              _

              अस्वीकरण
              यह संदेश इंडियनऑयल मेसेजिंग गेटवे, भारत से भेजा गया है। इस इलेक्ट्रॉनिक संदेश में निहित जानकारी और इसके साथ कोई भी संलग्‍नक केवल प्रेषित व्यक्ति (यों) के लिए ही है और इसमे स्वामित्व, गोपनीय या विशेषाधिकार प्राप्त जानकारी हो सकती है। यदि आप वांछित प्राप्तकर्ता नहीं हैं तो आपको इस ई-मेल को प्रसारित, वितरित या कॉपी नहीं करना चाहिए। कृपया इसकी सूचना तुरंत प्रेषक को दें और इस संदेश की सभी प्रतियां और सभी संलग्‍नक नष्ट कर दें।
              _

              Disclaimer
              This message was sent from indianoil messaging gateway, india. The information contained in this electronic message and any attachments to this message are intended for the exclusive use of the addressee (S) and may contain proprietary, confidential or privileged information. If you are not the intended recipient, you should not disseminate, distribute or copy this e-mail. Please notify the sender immediately and destroy all copies of this message and any attachments.
              _
              Dear Sir,

              I have linked my AADHAR NO:[protected] with My my SBI account no: [protected], IFSC Code: SBIN0016277 but still i am not getting DBTL scheme benefit.

              Please help me in this regard.

              Regards / Devesh Kumar
              Mobile: [protected]
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                A
                ayman2604
                from Mumbai, Maharashtra
                May 5, 2018
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                Address: 400612

                Sir/mam,
                I have submitted my kyc documents before dec 2017 in bank of maharashtra. Previously i had an account in canara bank which i deactivated as the bom account was not getting linked with my aadhar. Even after closing the canara bank account, my aadhar status is shown inactive and due to this i an unable to receive my scholarship amount in bank of maharashtra.
                Kindly look after the issue as sson as possible.
                National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
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                  K
                  Keval1201
                  from Borsad, Gujarat
                  May 5, 2018
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                  Address: Surat, Gujarat

                  Hi,

                  With reference to below two irctc failed transactions. Money was deducted from account
                  But neither ticket was booked nor irctc transaction id was generated. However, in bhim application, these transactions are marked as successful (Surprisingly!)

                  1)
                  Upi transaction id[protected]
                  Transaction date - 4 march 2018 11:03:15 am
                  Amount - 525

                  2)
                  Upi transaction id[protected]
                  Transaction date - 4 march 2018 11:02:26 am
                  Amount - 475

                  Note: neither ticket was booked nor irctc transaction id was generated but money was deducted.

                  Please take necessary actions.
                  National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
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                    C
                    chitralekha kumari dixit
                    from Samastipur, Bihar
                    May 5, 2018
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                    Address: Ranchi, Jharkhand
                    Website: resident.uidai.gov.in

                    Sir my name is chitralekha kumari dixit. My aadhar card is linked with sbi but in npci status it says bank linking status is inactive. Earler i had allhabad bank account but i closed it kindy update my npci aadhar linking status so that i can get my scholarship. I need my scholarship very soon as i have pay my xam fees i belong to a poor family nd i need it very soon. Plz kindly see to it
                    +1 photos
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                      M
                      MANOHAR GUNDU
                      from Hyderabad, Telangana
                      May 5, 2018
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                      Address: Hyderabad, Andhra Pradesh

                      Sir/madam
                      I have two bank accounts one in sbh and another in sbi. I recently closed my sbh account which is in dormant. To do so i linked my aadhaar to that account. I am supposed to receive aicte scholarship in sbi account. Npci server is showing that my aadhaar is seeded to sbh account which is inactive. I again linked my aadhaar to sbi account but npci server is still showing the same. I request you to update my current sbi account in npci server and help me receive my scholarship.
                      My aadhaar no.[protected]
                      Sbi a/c no. [protected]
                      Ifsc. Sbin0010100
                      +1 photos
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                        V
                        Vemula Maniramya
                        from Hyderabad, Telangana
                        May 4, 2018
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                        Address: 500080

                        My aadhaar no[protected], got date of link 19/04/2018 with sate bank of india (Sbi) gandhinagar branch. Linked branch no 11660, status active. My s. B. Acc. No [protected] and lpg consumer id.[protected]. Ihave booked lpg in[protected] got delivered on[protected]. Till day subsidary is not credited. I approcahed iol seunderabad division concerened officer showing not linked with bank and npci. I approached lead bank sbi also they said it will take time. Kindly look into the matter do the needful
                        Thanking u
                        Yours trully
                        V. Jayasurya
                        Mail id [protected]@rediffmail.com,
                        Mobile [protected]
                        National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
                        May 04, 2018
                        Updated by Vemula Maniramya
                        My Aadhaar is not liked with NPCI
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                          J
                          j.p.srivastava
                          from Ranchi, Jharkhand
                          May 4, 2018
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                          Address: 226001

                          Hi sir my name is jyoti prakash. I have submitted adhaar card in axis bank and adhaar is updated in my bank account, but the npci status is still inactive on internet. I have bank account in bank : axis bank and account number is [protected], ifsc code : utib0000053, adhaar number :[protected]. So please update my account in npci. Thank u sir
                          National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
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                            H
                            Helen Topno
                            from Asarganj, Bihar
                            May 4, 2018
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                            Sir,
                            I helen topno customer of bank of india, branch-main road. I have already linked my account number with my uid number and i have checked in the bank it showing my account has already linked successfully but in the ncpi site-https://resident.uidai.gov.in/bank-mapper showing mapping done successfully but bank linking status remain inactivate and i visit lots of time in the bank to activate bank linking status but there is noany option to activate bank linking status so that i am not able to get my scholarship. So please sir activate my bank linking status as soon as posible.
                            Thankyou

                            Your faithfully
                            Helen topno
                            A/c no-[protected]
                            Uid no[protected]
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                              R
                              ramadhar yadav
                              from Patna, Bihar
                              May 1, 2018
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                              Address: Patna, Bihar, 800001

                              My aadhar no. Is linked in bank. Lpg details are linked but aadhar no. Is inactive in npci. So my lpg subsidy transfer is failed from february2018 to on date.
                              Aadhar no.[protected]
                              Bank account no.[protected]
                              Central bank of india branch. G d m mahavidyalay kankarbagh patna.20 bihar.
                              L. P. G. Consumer no.1925 of distributor - ushashree gas sewa. Kankarbagh patna 20 bihar.
                              So i request to you please activate npci status. This is for your information and necessary action. Thanks.
                              Ramadhar roy. Patna.
                              Mob.[protected]
                              National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
                              सर नमस्त्य,
                              मेरा अकाउंट नंबर : [protected] स्टेट बैंक ऑफ़ इंडिया मै है, मेरा आधार ना : २९६९३०१८७०२९ है, मेरा गैस का सब्सिडी नहीं आ रहा है, आप से रिक्वेस्ट है की मेरा अकाउंट मै आधार लिंक कर दिये !!

                              aadhar inactive in npci database. transaction failed - Comment #3084173 - Image #0
                              aadhar inactive in npci database. transaction failed - Comment #3084173 - Image #1
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                                R
                                from Meerut, Uttar Pradesh
                                May 1, 2018
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                                Address: Bareilly, Uttar Pradesh

                                My account and lpg account is linked with aadhar. However, subsidy is not being credited in account. I have made complaint with iocl and bank. No redressal of the matter. Bank is violating the guidelines on reseeding of aadhar issued by npci. Hence, reseeding/aadhar mapping on npci server facility may be provided on npci website as well as uidai website. Necessary guideline on the subject are to be issued to the appropriate agencies to enhance costomer services.
                                +1 photos
                                National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
                                May 01, 2018
                                Updated by [email protected]
                                I have visited bank and informed the bank officials about tha matter. But matter not redressed till date.
                                May 01, 2018
                                Prakash2018's response
                                Sir
                                I have request
                                Plz update my aadhar
                                May 04, 2018
                                Updated by [email protected]
                                Not resolved till date.
                                नमस्त्य, मेरा अकाउंट नंबर : [protected] स्टेट बैंक ऑफ़ इंडिया मै है, मेरा आधार ना : २९६९३०१८७०२९ है, मेरा गैस का सब्सिडी नहीं आ रहा है, आप से रिक्वेस्ट है की मेरा अकाउंट मै आधार लिंक कर दिये !!

                                lpg subsidy not credited in account - Comment #3084172 - Image #0
                                lpg subsidy not credited in account - Comment #3084172 - Image #1
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                                  K
                                  K.Narendrudu
                                  from Hyderabad, Telangana
                                  Apr 30, 2018
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                                  Hi Sir, I am K. Narendrudu. My Aadhaar no. is[protected]. I have a problem with getting LPG gas subsidy. I got this subsidy up-to 14-July-2017. But, from August 2017 on wards I didn't got any LPG subsidy amount for 4 gas cylinders. Gas distributor told that my Aadhaar is not linked with any Bank Account. But Bank employees told that my Aadhaar is linked with my Bank Account. Aadhaar-Bank Account linking status is showing as Inactive in NPCI. I attached a photocopy of it here. Please solve my problem.
                                  +1 photos
                                  National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
                                  Hi Sir
                                  I am Bsunethra
                                  my aadhar no not linking with NPCI Portal
                                  So plz help me
                                  My bank has linked my Aadhar through npci but the status in receiving subsidy of LPG is still inactive .
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                                    R
                                    from Jalandhar, Punjab
                                    Apr 30, 2018
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                                    Address: Amritsar, Punjab, 143512
                                    Website: [email protected]

                                    Sir I am customer of Gehri Indane gas agency Amritsar pb.My cosumer id is[protected]. I have a SBI account. I have linked my adhar card to this account. Now I also updated my adhar to this account. The Subsidy not come to my account. This goes to another person's account. I received only sms of subsidy. Pls. Solve. This problem.
                                    Thanks
                                    Rajesh kumar
                                    [protected]
                                    [protected]@gmail.com
                                    National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
                                    Hi sir my name is Ramavtar Gupta I have submitted adhaar card in bank and adhaar is updated in my bank account but the NPCI status is still inactive. I have bank account in bank : S.B.I, Account number : [protected], Ifsc code : SBIN0031031, cif no - [protected] Adhaar number :[protected]. So please update my account in NPCI. Thank u sir
                                    My name Pradeep Manhar adhaar card no[protected] is linked in my Bank of india account no [protected] and now there is no bank is mapped in adhaar card so please mapped my bank account in my bank account because it is my salary account. and payment made through adhaar based payment system. thank you.
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                                      M
                                      Mahesh Purushotham
                                      from Hyderabad, Telangana
                                      Apr 30, 2018
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                                      Dear Sir/ Madam,

                                      This is Mahesh.P
                                      IOB A/C No [protected]
                                      J P Nagar Mysore-570008

                                      As we Made a Money Transaction Through TEZ App on 10/03/2018 of Rs 5000/- from Mr. Maneesh Kumar (SB A/C No [protected] Of State Bank Of India) To Mr. Mahesh.P(SB A/C No. [protected] of Indian Overseas Bank) But Still this Amount of Rs. 5000/- is been Not Credited to Mr. Mahesh.P Account. But Amount has been already Debited From Mr. Maneesh Bank A/C.

                                      Request You to Look in to this Matter and Resolve as Soon As Possible.

                                      Google Transactio ID : CICAgMCepPKWQ
                                      UPI Transaction ID :[protected]
                                      National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
                                      Apr 30, 2018
                                      Updated by Mahesh Purushotham
                                      Dear Sir/ Madam,

                                      This is Mahesh.P
                                      IOB A/C No [protected]
                                      J P Nagar Mysore-570008

                                      As we Made a Money Transaction Through TEZ App on 10/03/2018 of Rs 5000/- from Mr. Maneesh Kumar (SB A/C No [protected] Of State Bank Of India) To Mr. Mahesh.P(SB A/C No. [protected] of Indian Overseas Bank) But Still this Amount of Rs. 5000/- is been Not Credited to Mr. Mahesh.P Account. But Amount has been already Debited From Mr. Maneesh Bank A/C.

                                      Request You to Look in to this Matter and Resolve as Soon As Possible.

                                      Google Transactio ID : CICAgMCepPKWQ
                                      UPI Transaction ID :[protected]
                                      Apr 30, 2018
                                      Updated by Mahesh Purushotham
                                      Dear Sir/ Madam,

                                      This is Mahesh.P
                                      IOB A/C No [protected]
                                      J P Nagar Mysore-570008

                                      As we Made a Money Transaction Through TEZ App on 10/03/2018 of Rs 5000/- from Mr. Maneesh Kumar (SB A/C No [protected] Of State Bank Of India) To Mr. Mahesh.P(SB A/C No. [protected] of Indian Overseas Bank) But Still this Amount of Rs. 5000/- is been Not Credited to Mr. Mahesh.P Account. But Amount has been already Debited From Mr. Maneesh Bank A/C.

                                      Request You to Look in to this Matter and Resolve as Soon As Possible.

                                      Google Transactio ID : CICAgMCepP3KWQ
                                      UPI Transaction ID :[protected]
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                                        G
                                        gopal boora
                                        from Mundi, Madhya Pradesh
                                        Apr 29, 2018
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                                        Address: Bilaspur, Chhattisgarh, 495009

                                        Aadhar not updating on npci server
                                        Sir/ma'am
                                        My aadhar number is[protected]
                                        My lpg subsidy that used to come on a hdfc bank account. Which i closed on.. I got my aaadhar linked with kotak mahindra bank ([protected]) account.. But npci server still shows my aadhar linked to the former closed hdfc bank account.. Due to which i am unable to receive my lpg subsidy to my new kotak mahindra bank account...
                                        Bank has sent request to link my aadhar for aeps and dbt both on 21th march 2018 to npci. On inquiring from bank today they informed me that the npci authentication status is "active for aeps, rejected for dbt-previous bank iin not matching with" we have no information of iin number from previous bank.

                                        I need assistance immediately... Contact me on my contact no [protected]

                                        Yours sincerel
                                        Gopal
                                        National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
                                        Apr 29, 2018
                                        Updated by gopal boora
                                        Sir/ma'am
                                        My aadhar number is[protected]
                                        My lpg subsidy that used to come on a hdfc account which i closed in may..in june however i opened another canara bank account and linked my aadhar to it... But npci server still shows my aadhar linked to the former closed hdfc account.. Due to which i am unable to receive my lpg subsidy to my new canara bank account... I need assistance immediately... Contact me on.. Either my email id or my contact no [protected]
                                        Yours sincerely
                                        Gopal
                                        Dear Customer,

                                        I request you to share your account/customer Id and registered contact details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

                                        -Manoj
                                        HDFC Bank Customer Assistance
                                        gopal boora's [Complaint's author] reply, May 25, 2018
                                        Closed account no bejna ya new account no sir
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