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National Payments Corporation of India [NPCI] Complaints & Reviews

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Updated: Jan 22, 2026
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National Payments Corporation of India [NPCI] reviews & complaints page 132

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R
Rrm396
from Tufanganj, West Bengal
May 9, 2018
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Sir,
I am not receiving my lpg subsidy since december' 2017 due to closure of my bank account of boi. Now, i want my subsidy in another bank a/c. Ivisited so many times in lpg centre. But, they not guided me properly and asked to contact npci. Because, they also don't know how npci is working on lpg subsidy.
Thanks & regards,
Rahul ranjan mishra
Lpg id:[protected]
Contact no.: [protected]/[protected]
National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
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    T
    Tushar Dua
    from Delhi, Delhi
    May 9, 2018
    Resolved
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    Resolved

    Address: 122001

    [resolved] npci — aadhar inactive in npci


    Hi sir my name is rahul dua i have submitted adhaar card in bank and adhaar is updated in my bank account but the npci status is still inactive. I have bank account in bank : state bank of india, account number : [protected], ifsc code : sbin0004448, adhaar number :[protected]. So please update my account in npci. Thank u sir
    May 22, 2018
    Complaint marked as Resolved 
    SIR /MAM PLEASE MY COMPLAINT SOLVE AS SOON AS POSSIBLE,
    National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
    Hi Sir,

    My name is Camel Singh. I have submitted adhaar card in bank and adhaar is updated in my bank account but the NPCI status is still inactive. I have bank account in-Canara Bank, account number is:[protected] ifsc code: CNRB0000388, adhaar number :[protected]. So, please update and activate of my account in NPCI.

    Thank & Regards,

    Name : Komal Singh
    Contact number : [protected]
    Email id : [protected]@rediffmail.com
    Hi Sir,

    My name is Komal Singh. I have submitted adhaar card in bank and adhaar is updated in my bank account but the NPCI status is still inactive. I have bank account in-Canara Bank, account number is:[protected] ifsc code: CNRB0000388, adhaar number :[protected]. So, please update and activate of my account in NPCI.

    Thank & Regards,

    Name : Komal Singh
    Contact number : [protected]
    Email id : [protected]@rediffmail.com
    सर मेरे खाते भारत गैस की सब्सिडी नही आपा रही भारतीय स्टेट बैंक सारंगपुर में आधार लिंक है तो क्या करना पड़ेगा
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      S
      Srikar651
      from Bengaluru, Karnataka
      May 9, 2018
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      Dear sir,
      My name is c jaya reddy, since last year i didn't get any gas subsidy as bank account status is inactive. I have submitted aadhaar card in bank and aadhaar is updated in my bank account but the npci status is still inactive. I have bank account in : state bank of india account number : [protected], ifsc code : sbin11990, adhaar number :[protected]. So please update my bank account so that i can get gas subsidy.
      National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
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        R
        Raju Kumar bhargaw
        from Nagaur, Rajasthan
        May 8, 2018
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        Sir i am raj kumar sir my aadhar number is linked with my bank account in punjab national bank but second last two cylinders subsidy not received in my account so i request you please help me my bank account number is [protected] and my aadhar number is[protected] please help me and tell me about i can do it. My first sbi bank account in close.
        National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
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          V
          venkeey1952
          from Bengaluru, Karnataka
          May 8, 2018
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          Address: Mysore, Karnataka, 570026

          I am having new vijaya bank rupay debit card and i have registered debit card transaction at vijsya bank atm and my mob no is registered. While trying to make payment online it fais. I am trying to register rupay safe secure i am getting otp but validation fails stating remote server not responding. When contacted bank there r telling that problem is at npci. Kindly help to solve the issue at the earliest
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            N
            Nishanth Deepak
            from Vasai-Virar, Maharashtra
            May 8, 2018
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            Address: 533001
            Website: 9059402848

            Hi sir my mother name relangi padma vathi. I have submitted aadhaar card in bank account but the npcl status still not mapped. Ihave bank account in bank. Name of the bank of india. Account number [protected]. Customer i'd[protected].
            Aadhaar number[protected]
            Ihave housing loan selection the bank but the aadhaar not mapped so pls update my account in npcl
            Thank you
            National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
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              S
              Subhamoy Goswami
              from Ahmedabad, Gujarat
              May 7, 2018
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              My aadhar no.[protected]is linked with bank ac. [protected]. Sms also received on this regard in my registered phone no.. But subsidy of lpg connection of hp gas is not feeded to my account. Still it is also displayed in lpg portal that aadhar no. Is not linked with bank account and adviced to contact with npci. Please take necessary action on this regard.
              National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
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                L
                lalitsolanki
                from Mumbai, Maharashtra
                May 6, 2018
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                Hello sir,
                My name is lalit kumar solanki.
                My aadhar submitted in both lpg distributor & my icici bank. There after link in lpg distributor & aadhar card link my icici account but npci showing in inactive. My lpg subsidy not transfer in my account. They showing bank detail not active. Many time i contact bank & told to active my aadhar in my account but they said aadhar is already active. After when i check online in mylpg in website there showing aadhar is active in bank but npci database is inactive. Please sir my problem solved. My all details as following.
                My aadhar no. (Protected)
                My account no. (Protected)
                Ifsc code : icic0001043
                Contact no.[protected]
                Email id. [protected]@gmail.com
                National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
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                  P
                  Pampapathi sk
                  from Namakkal, Tamil Nadu
                  May 6, 2018
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                  Address: 560068
                  Website: Consumer complaint

                  Dear sir,
                  My name is pampapathi and from august 2017 almost 9 months i didn't get any subsidy to bank i have submitted adhaar card in bank and adhaar is updated in my bank account but the npci status is still inactive. I have bank account in : state bank of india account number : [protected], ifsc code : sbin0012662, adhaar number :[protected]. So please update my account in npci. Thank u sir
                  National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
                  May 06, 2018
                  Updated by Pampapathi sk
                  Please refer your feedback on subsidy not getting to bank
                  With sr no.[protected]
                  Reply from our customer feedback officer is :-
                  Aadhar is inactive in bank pl check

                  _

                  अस्वीकरण
                  यह संदेश इंडियनऑयल मेसेजिंग गेटवे, भारत से भेजा गया है। इस इलेक्ट्रॉनिक संदेश में निहित जानकारी और इसके साथ कोई भी संलग्‍नक केवल प्रेषित व्यक्ति (यों) के लिए ही है और इसमे स्वामित्व, गोपनीय या विशेषाधिकार प्राप्त जानकारी हो सकती है। यदि आप वांछित प्राप्तकर्ता नहीं हैं तो आपको इस ई-मेल को प्रसारित, वितरित या कॉपी नहीं करना चाहिए। कृपया इसकी सूचना तुरंत प्रेषक को दें और इस संदेश की सभी प्रतियां और सभी संलग्‍नक नष्ट कर दें।
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                  _
                  Dear Sir,

                  I have linked my AADHAR NO:[protected] with My my SBI account no: [protected], IFSC Code: SBIN0016277 but still i am not getting DBTL scheme benefit.

                  Please help me in this regard.

                  Regards / Devesh Kumar
                  Mobile: [protected]
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                    A
                    ayman2604
                    from Mumbai, Maharashtra
                    May 5, 2018
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                    Address: 400612

                    Sir/mam,
                    I have submitted my kyc documents before dec 2017 in bank of maharashtra. Previously i had an account in canara bank which i deactivated as the bom account was not getting linked with my aadhar. Even after closing the canara bank account, my aadhar status is shown inactive and due to this i an unable to receive my scholarship amount in bank of maharashtra.
                    Kindly look after the issue as sson as possible.
                    National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
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                      K
                      Keval1201
                      from Borsad, Gujarat
                      May 5, 2018
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                      Address: Surat, Gujarat

                      Hi,

                      With reference to below two irctc failed transactions. Money was deducted from account
                      But neither ticket was booked nor irctc transaction id was generated. However, in bhim application, these transactions are marked as successful (Surprisingly!)

                      1)
                      Upi transaction id[protected]
                      Transaction date - 4 march 2018 11:03:15 am
                      Amount - 525

                      2)
                      Upi transaction id[protected]
                      Transaction date - 4 march 2018 11:02:26 am
                      Amount - 475

                      Note: neither ticket was booked nor irctc transaction id was generated but money was deducted.

                      Please take necessary actions.
                      National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
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                        C
                        chitralekha kumari dixit
                        from Samastipur, Bihar
                        May 5, 2018
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                        Address: Ranchi, Jharkhand
                        Website: resident.uidai.gov.in

                        Sir my name is chitralekha kumari dixit. My aadhar card is linked with sbi but in npci status it says bank linking status is inactive. Earler i had allhabad bank account but i closed it kindy update my npci aadhar linking status so that i can get my scholarship. I need my scholarship very soon as i have pay my xam fees i belong to a poor family nd i need it very soon. Plz kindly see to it
                        National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
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                          M
                          MANOHAR GUNDU
                          from Hyderabad, Telangana
                          May 5, 2018
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                          Address: Hyderabad, Andhra Pradesh

                          Sir/madam
                          I have two bank accounts one in sbh and another in sbi. I recently closed my sbh account which is in dormant. To do so i linked my aadhaar to that account. I am supposed to receive aicte scholarship in sbi account. Npci server is showing that my aadhaar is seeded to sbh account which is inactive. I again linked my aadhaar to sbi account but npci server is still showing the same. I request you to update my current sbi account in npci server and help me receive my scholarship.
                          My aadhaar no.[protected]
                          Sbi a/c no. [protected]
                          Ifsc. Sbin0010100
                          National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
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                            Vemula Maniramya
                            from Hyderabad, Telangana
                            May 4, 2018
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                            Address: 500080

                            My aadhaar no[protected], got date of link 19/04/2018 with sate bank of india (Sbi) gandhinagar branch. Linked branch no 11660, status active. My s. B. Acc. No [protected] and lpg consumer id.[protected]. Ihave booked lpg in[protected] got delivered on[protected]. Till day subsidary is not credited. I approcahed iol seunderabad division concerened officer showing not linked with bank and npci. I approached lead bank sbi also they said it will take time. Kindly look into the matter do the needful
                            Thanking u
                            Yours trully
                            V. Jayasurya
                            Mail id [protected]@rediffmail.com,
                            Mobile [protected]
                            National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
                            May 04, 2018
                            Updated by Vemula Maniramya
                            My Aadhaar is not liked with NPCI
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                              J
                              j.p.srivastava
                              from Ranchi, Jharkhand
                              May 4, 2018
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                              Address: 226001

                              Hi sir my name is jyoti prakash. I have submitted adhaar card in axis bank and adhaar is updated in my bank account, but the npci status is still inactive on internet. I have bank account in bank : axis bank and account number is [protected], ifsc code : utib0000053, adhaar number :[protected]. So please update my account in npci. Thank u sir
                              National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
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                                H
                                Helen Topno
                                from Asarganj, Bihar
                                May 4, 2018
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                                Sir,
                                I helen topno customer of bank of india, branch-main road. I have already linked my account number with my uid number and i have checked in the bank it showing my account has already linked successfully but in the ncpi site-https://resident.uidai.gov.in/bank-mapper showing mapping done successfully but bank linking status remain inactivate and i visit lots of time in the bank to activate bank linking status but there is noany option to activate bank linking status so that i am not able to get my scholarship. So please sir activate my bank linking status as soon as posible.
                                Thankyou

                                Your faithfully
                                Helen topno
                                A/c no-[protected]
                                Uid no[protected]
                                National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
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                                  R
                                  ramadhar yadav
                                  from Patna, Bihar
                                  May 1, 2018
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                                  Address: Patna, Bihar, 800001

                                  My aadhar no. Is linked in bank. Lpg details are linked but aadhar no. Is inactive in npci. So my lpg subsidy transfer is failed from february2018 to on date.
                                  Aadhar no.[protected]
                                  Bank account no.[protected]
                                  Central bank of india branch. G d m mahavidyalay kankarbagh patna.20 bihar.
                                  L. P. G. Consumer no.1925 of distributor - ushashree gas sewa. Kankarbagh patna 20 bihar.
                                  So i request to you please activate npci status. This is for your information and necessary action. Thanks.
                                  Ramadhar roy. Patna.
                                  Mob.[protected]
                                  National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
                                  सर नमस्त्य,
                                  मेरा अकाउंट नंबर : [protected] स्टेट बैंक ऑफ़ इंडिया मै है, मेरा आधार ना : २९६९३०१८७०२९ है, मेरा गैस का सब्सिडी नहीं आ रहा है, आप से रिक्वेस्ट है की मेरा अकाउंट मै आधार लिंक कर दिये !!
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                                    R
                                    from Meerut, Uttar Pradesh
                                    May 1, 2018
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                                    Address: Bareilly, Uttar Pradesh

                                    My account and lpg account is linked with aadhar. However, subsidy is not being credited in account. I have made complaint with iocl and bank. No redressal of the matter. Bank is violating the guidelines on reseeding of aadhar issued by npci. Hence, reseeding/aadhar mapping on npci server facility may be provided on npci website as well as uidai website. Necessary guideline on the subject are to be issued to the appropriate agencies to enhance costomer services.
                                    National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
                                    May 01, 2018
                                    Updated by [email protected]
                                    I have visited bank and informed the bank officials about tha matter. But matter not redressed till date.
                                    May 01, 2018
                                    Prakash2018's response
                                    Sir
                                    I have request
                                    Plz update my aadhar
                                    May 04, 2018
                                    Updated by [email protected]
                                    Not resolved till date.
                                    नमस्त्य, मेरा अकाउंट नंबर : [protected] स्टेट बैंक ऑफ़ इंडिया मै है, मेरा आधार ना : २९६९३०१८७०२९ है, मेरा गैस का सब्सिडी नहीं आ रहा है, आप से रिक्वेस्ट है की मेरा अकाउंट मै आधार लिंक कर दिये !!
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                                      K.Narendrudu
                                      from Hyderabad, Telangana
                                      Apr 30, 2018
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                                      Hi Sir, I am K. Narendrudu. My Aadhaar no. is[protected]. I have a problem with getting LPG gas subsidy. I got this subsidy up-to 14-July-2017. But, from August 2017 on wards I didn't got any LPG subsidy amount for 4 gas cylinders. Gas distributor told that my Aadhaar is not linked with any Bank Account. But Bank employees told that my Aadhaar is linked with my Bank Account. Aadhaar-Bank Account linking status is showing as Inactive in NPCI. I attached a photocopy of it here. Please solve my problem.
                                      National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
                                      Hi Sir
                                      I am Bsunethra
                                      my aadhar no not linking with NPCI Portal
                                      So plz help me
                                      My bank has linked my Aadhar through npci but the status in receiving subsidy of LPG is still inactive .
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                                        R
                                        from Jalandhar, Punjab
                                        Apr 30, 2018
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                                        Address: Amritsar, Punjab, 143512
                                        Website: [email protected]

                                        Sir I am customer of Gehri Indane gas agency Amritsar pb.My cosumer id is[protected]. I have a SBI account. I have linked my adhar card to this account. Now I also updated my adhar to this account. The Subsidy not come to my account. This goes to another person's account. I received only sms of subsidy. Pls. Solve. This problem.
                                        Thanks
                                        Rajesh kumar
                                        [protected]
                                        [protected]@gmail.com
                                        National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
                                        Hi sir my name is Ramavtar Gupta I have submitted adhaar card in bank and adhaar is updated in my bank account but the NPCI status is still inactive. I have bank account in bank : S.B.I, Account number : [protected], Ifsc code : SBIN0031031, cif no - [protected] Adhaar number :[protected]. So please update my account in NPCI. Thank u sir
                                        My name Pradeep Manhar adhaar card no[protected] is linked in my Bank of india account no [protected] and now there is no bank is mapped in adhaar card so please mapped my bank account in my bank account because it is my salary account. and payment made through adhaar based payment system. thank you.
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