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National Payments Corporation of India [NPCI] Complaints & Reviews

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Updated: Jan 22, 2026
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National Payments Corporation of India [NPCI] reviews & complaints page 133

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M
Mahesh Purushotham
from Hyderabad, Telangana
Apr 30, 2018
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Dear Sir/ Madam,

This is Mahesh.P
IOB A/C No [protected]
J P Nagar Mysore-570008

As we Made a Money Transaction Through TEZ App on 10/03/2018 of Rs 5000/- from Mr. Maneesh Kumar (SB A/C No [protected] Of State Bank Of India) To Mr. Mahesh.P(SB A/C No. [protected] of Indian Overseas Bank) But Still this Amount of Rs. 5000/- is been Not Credited to Mr. Mahesh.P Account. But Amount has been already Debited From Mr. Maneesh Bank A/C.

Request You to Look in to this Matter and Resolve as Soon As Possible.

Google Transactio ID : CICAgMCepPKWQ
UPI Transaction ID :[protected]
National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
Apr 30, 2018
Updated by Mahesh Purushotham
Dear Sir/ Madam,

This is Mahesh.P
IOB A/C No [protected]
J P Nagar Mysore-570008

As we Made a Money Transaction Through TEZ App on 10/03/2018 of Rs 5000/- from Mr. Maneesh Kumar (SB A/C No [protected] Of State Bank Of India) To Mr. Mahesh.P(SB A/C No. [protected] of Indian Overseas Bank) But Still this Amount of Rs. 5000/- is been Not Credited to Mr. Mahesh.P Account. But Amount has been already Debited From Mr. Maneesh Bank A/C.

Request You to Look in to this Matter and Resolve as Soon As Possible.

Google Transactio ID : CICAgMCepPKWQ
UPI Transaction ID :[protected]
Apr 30, 2018
Updated by Mahesh Purushotham
Dear Sir/ Madam,

This is Mahesh.P
IOB A/C No [protected]
J P Nagar Mysore-570008

As we Made a Money Transaction Through TEZ App on 10/03/2018 of Rs 5000/- from Mr. Maneesh Kumar (SB A/C No [protected] Of State Bank Of India) To Mr. Mahesh.P(SB A/C No. [protected] of Indian Overseas Bank) But Still this Amount of Rs. 5000/- is been Not Credited to Mr. Mahesh.P Account. But Amount has been already Debited From Mr. Maneesh Bank A/C.

Request You to Look in to this Matter and Resolve as Soon As Possible.

Google Transactio ID : CICAgMCepP3KWQ
UPI Transaction ID :[protected]
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    G
    gopal boora
    from Mundi, Madhya Pradesh
    Apr 29, 2018
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    Address: Bilaspur, Chhattisgarh, 495009

    Aadhar not updating on npci server
    Sir/ma'am
    My aadhar number is[protected]
    My lpg subsidy that used to come on a hdfc bank account. Which i closed on.. I got my aaadhar linked with kotak mahindra bank ([protected]) account.. But npci server still shows my aadhar linked to the former closed hdfc bank account.. Due to which i am unable to receive my lpg subsidy to my new kotak mahindra bank account...
    Bank has sent request to link my aadhar for aeps and dbt both on 21th march 2018 to npci. On inquiring from bank today they informed me that the npci authentication status is "active for aeps, rejected for dbt-previous bank iin not matching with" we have no information of iin number from previous bank.

    I need assistance immediately... Contact me on my contact no [protected]

    Yours sincerel
    Gopal
    National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
    Apr 29, 2018
    Updated by gopal boora
    Sir/ma'am
    My aadhar number is[protected]
    My lpg subsidy that used to come on a hdfc account which i closed in may..in june however i opened another canara bank account and linked my aadhar to it... But npci server still shows my aadhar linked to the former closed hdfc account.. Due to which i am unable to receive my lpg subsidy to my new canara bank account... I need assistance immediately... Contact me on.. Either my email id or my contact no [protected]
    Yours sincerely
    Gopal
    Dear Customer,

    I request you to share your account/customer Id and registered contact details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

    -Manoj
    HDFC Bank Customer Assistance
    gopal boora's [Complaint's author] reply, May 25, 2018
    Closed account no bejna ya new account no sir
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      S
      Sachidanandab
      from Bhubaneshwar, Odisha
      Apr 29, 2018
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      Address: Cuttack, Odisha, 91
      Website: www.npci.org.in

      I am a customer in hp gas. Earlier i got subsidy for lpg, but unfortunately i cannot get my lpg subsidy from december 2017 to till today. My adhara no is[protected]. My lpg gas consumer no is 634884 and my aadhar has already been linked in my sb account of oriental bank of commerce is[protected] which lpg subsidy was deposited earlier.
      Therefore i request please release my lpg subsidy from december 2017 to april 2018 to my above mentioned sb account of
      National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
      Apr 29, 2018
      Updated by Sachidanandab
      I am a customer in Hp gas. Earlier i got subsidy for LPG, but unfortunately I cannot get my LPG subsidy from December 2017 to till today. My Adhara no is[protected].My LPG gas consumer no is 634884 and My aadhar has already been linked in my SB Account of Oriental Bank of commerce is[protected] which LPG subsidy was deposited earlier.
      Therefore I request please release my LPG subsidy from December 2017 to April 2018 to my above mentioned Sb Account of Oriental Bank of commerce, Link Road branch, Cuttack.
      Apr 29, 2018
      Updated by Sachidanandab
      I am a customer in Hp gas. Earlier i got subsidy for LPG, but unfortunately I cannot get my LPG subsidy from December 2017 to till today. My Adhara no is[protected].My LPG gas consumer no is 634884 and My aadhar has already been linked in my SB Account of Oriental Bank of commerce is[protected] which LPG subsidy was deposited earlier.
      Therefore I request please release my LPG subsidy from December 2017 to April 2018 to my above mentioned Sb Account of Oriental Bank of commerce, Link Road branch, Cuttack.
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        B
        baskar venugopal
        from Chennai, Tamil Nadu
        Apr 28, 2018
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        Address: Chennai, Tamil Nadu, 600094

        My name is k. Baskar. My aadhaar no is[protected] please active my aadhaar no with bank account in your npci mapping so that i can get my lpg subsidy which is stopped from nov"17 showing inactive in npci mapping my bank account is already linked with my hdfc bank account (Ifsc:hdfc0000441). My lpg id is[protected]. Previously the subsidy was paid into my iob joint account. However it was stopped from nov'17 for no reason. Finally i came to know it is inactive in npci mapping. So i opened a new sb account in hdfc bank in my name k. Baskar. Therefore kindly active my aadhaar and bank account and credit the lpg subsidy amt in my account
        National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
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          baskar venugopal
          from Chennai, Tamil Nadu
          Apr 28, 2018
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          Address: Chennai, Tamil Nadu, 600094

          From nov"17 onwards the lpg subsidy is not being credited to my bank account. After approching the bank authorities they said your aadhaar no. Is already linked and authendicated with your bank account. However they said it is joint account. So try to open a new account in your name only with another bank so that aadhaar may be active in npci mapping. Therefore i opened a new sb account in hdfc bank (Ifsc: hdfc0000441) as single account in my name and aadhaar number also linked it with now. Therefore, please make my aadhaar number and bank account active in your npci mapping and credit the lpg subsidy amount in my account.
          National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
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            P
            praloy chatterjee
            from Ranaghat, West Bengal
            Apr 28, 2018
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            Address: Purulia, West Bengal, 723101
            Website: Bhim

            Sir,
            I was make a payment rs 1690/- through bhim to [protected]@yesbank, my transaction i'd[protected], dated - 27.04.18
            My question is where the money gone? But the money was not adding in my bhim id and also not add in phonepe i'd.
            Sir, my humble request to you, please return back my money to my bank account and give the details.
            National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
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              A
              ajay_k_sharma
              from Almora, Uttarakhand
              Apr 30, 2018
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              Dear sir,

              As advise by you i have sent copy of consent Form to you after receiving from my bank.

              But till now my bank detail is not active in npci database. Please sir inform to me it is possible or not. Till date ncpi database showing my bank detail inactive.

              I, once again request to you, please look in to the matter and inform to me.

              Sir, i request to you please update my detail in npci database & oblige.

              Yours faithfully

              Ajay kumar Sharma
              National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
              Account no:[protected]
              Amount: Rs.1400
              Date:28/04/2018
              Still Showing transaction pending in Please return the amount to My Account
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                A
                Anu19
                from Baraut, Uttar Pradesh
                Apr 27, 2018
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                Address: Udham Singh Nagar, Uttarakhand, 263153

                Dear sir,
                Sir i have a indane gas connection in aashirwad gas agency in haldwani. Now i converted my service provider to hp, which is in pooja hp gas service bhoorarani, rudrapur. I didn't get my subsidy for last three months after converting it while in indane gas connection service it was on time and regular. My hp consumer no is 608341 and aadhar is[protected]
                A/c no is[protected]
                Ifsc bkdn0721291. Please look into the matter as soon as possible. The second thing i want to say that i never get my cylinder delivered at my home. I have to go to the agency for the same while after paying home delivery charges.
                Kindly look into the matter and resolve the problem as soon as possible.
                National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
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                  G
                  Govind53
                  from Chennai, Tamil Nadu
                  Apr 26, 2018
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                  Address: Tiruchirappalli, Tamil Nadu, 620006

                  My naadhar no.[protected]. Lpg cust no.36798 nandha gas. Bharatgas. Lpg id [protected]. Central bank of india, srirangam branch code 0285865. Account no.[protected]. Name:n. Mohanram mobile no.[protected]. Gas subsidy from oct. 2017 is not credited to my account. The complaint to ministry of petroleum is pending. Pl check & credit the subsidy early
                  National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
                  Hi,
                  I closed my Hdfc bank account which was recently opened but, now I want my GAS subsidy in my previous bank i.e. in SBI account.
                  I approach bank but they say it is NPCI control, gas dealer saying NPCI will check your latest account and on that account they send subsidy.
                  I don't want to open a new account.
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                    R
                    from Meerut, Uttar Pradesh
                    Apr 25, 2018
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                    Address: Muzaffarnagar, Uttar Pradesh, 251001

                    Dear sir/madam

                    I beg say u that my aadhar status show on uidai site inactive from 28/12/2017 due to its my subsidy not recieved in my account. I updated aadhar number in bank 3 times and registered npci form also fill in bank registered mail also recieved me, but my aadhaar status inactive on uidai site still. I face a lot of difficuties for this inconveniense. Sir please do active my aadhaar status. You will be gratefully... Thank you

                    Your sincerely
                    Rachin kumar
                    Aadhaar no
                    [protected]
                    Mobile no
                    [protected]
                    National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
                    Maine apne Allahabad account se BHIM APP se 2000 SBI ke account me dala tha. Paise cut gye but SBI ke account me nhi pahucha. Mera upi id - [protected]@upi hai. Aur SBI k account me bheja tha wo SBI ACCOUNT no - [protected] hai. So plss mera paisa refund kiya jaye. Date -27 march 2018, Time -14:22:24
                    Hi Sir, I am B.Chandbasha I have submitted adhaar card in bank and adhaar is updated in my Andhra bank a/c[protected] Ifsc code : ANDB0002767 when i am making payment through BHIM app through AAdhar no :[protected] the transaction is getting fail can u plase my AAdhar link with NPCI .Thank u sir .
                    Andhra Bank Customer Care's response, May 2, 2018
                    Dear Customer,

                    This shouldn't have happened. In order to investigate, kindly share your account number and contact number to assist you further.

                    Regards,
                    Andhra Bank Customer Service
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                      Ruchita029
                      from Varanasi, Uttar Pradesh
                      Apr 24, 2018
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                      Address: Lucknow, Uttar Pradesh

                      My hp gas consumer number is 616115 and my aadhar number is already linked in hp gas connection and union bank account. But from few days i cannot get my subsidy. I have checked in bank as well as confirmed from gas dealer but there is showing that my aadhar is linked. But in npci database it is not active. Please help that how can i get my previous and present subsidy in bank account.
                      National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
                      Hi sir my name is Amit Kumar Gupta I have submitted adhaar card in bank and adhaar is updated in my bank account but the NPCI status is still inactive. I have bank account in bank :Yes Bank, Account number : [protected], Ifsc code : YESB0000016, Adhaar number :[protected]. So please update my account in NPCI. Thank u sir.
                      My indane gas consumer no is ES19824

                      I AM ALL READY SUBMITTED ALL DOCUMENT
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                        M
                        Mansoor khab
                        from Aurangabad, Maharashtra
                        Apr 24, 2018
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                        Address: Bulandshahr, Uttar Pradesh, 431001

                        Subsidy amount is in hold frm last 6 month due to NPCI linkage, adhar number is submitted in my both bank as well as given in gas distributor, last week i also linked aadhar with paytm but still amount is in hold, why?
                        Please least release it as Soon as possible
                        Bp gas
                        Customer id[protected]
                        Name- shokat M A
                        Aurangabad
                        Maharashtra
                        Mobile no. [protected]
                        An early action will be appriciated
                        National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
                        My aadhar card not show in npci and my subsidy is not receive my bank account[protected] Bank name bank of baroda . Because my last account will be closed any reason from bank of India jiske baad Maine apna aadhar card bank of Baroda me seeding krwaya fir bhi subsidy nhi aa rhi h
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                          K
                          kalpak77
                          from Mumbai, Maharashtra
                          Apr 24, 2018
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                          Address: Mumbai City, Maharashtra, 400037

                          Suhasini salvi
                          Mob: [protected]
                          Email : [protected]@yahoo.com
                          Saving account no : [protected]
                          Antophill branch mumbai 400037
                          Date : 24th april 2018

                          To,

                          [protected]@npci.org.in
                          National payments corporation of india,
                          Th floor, r tech park, nirlon knowledge park,
                          Off western express highway, mumbai-400063, maharashtra

                          Date : 01th april 2018
                          I have made imps transfer of rs.8000/- from my bank of maharashtra saving account - [protected] to my sbi account [protected] account on 1st april 2018. Till today the online transaction status is showing pending. Neither the amount got credited in my sbi account today. The amount rs.8000/- is debited from bank of maharshtra account.
                          Imps ref. No. : 1/4/18/imps/48/[protected]/[protected]/sbi in
                          To bank of maharashtra 8000 inr
                          24 days has passed for transaction.
                          Bank of maharashtra showing imps transaction status – suspected.
                          When my money is going to get credited in my account please let me know on email address
                          Bank copy attached.

                          Thanks

                          S salvi

                          Suhasini salvi
                          Mob: [protected]
                          Email : [protected]@yahoo.com
                          Saving account no : [protected]
                          Antophill branch mumbai 400037
                          Date : 14th april 2018

                          To,

                          Bank of maharashtra
                          Mumbai

                          Date : 01th april 2018
                          I have made imps transfer of rs.8000/- from my bank of maharashtra saving account - [protected] to my sbi account [protected] account on 1st april 2018. Till today the online transaction status is showing pending. Neither the amount got credited in my sbi account today. The amount rs.8000/- is debited from bank of maharshtra account.
                          Imps ref. No. : 1/4/18/imps/48/[protected]/[protected]/sbi in
                          To bank of maharashtra 8000 inr
                          14 days has passed for transaction.
                          Bank of maharashtra showing imps transaction status – suspected.
                          When my money is going to get credited in my account please let me know on email address
                          Bank copy attached.

                          Thanks

                          S salvi
                          National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
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                            Wanavla
                            from Surat, Gujarat
                            Apr 24, 2018
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                            Address: Indore, Madhya Pradesh, 452002
                            Website: 9669550064

                            Dear sir i have submitted my aadharcard to kotak mahindra bank as well as aditya gas agency hp gas dealer in indore madhya pradesh for received lpg gas subsidy i have contected many times to bank as well as gas agency gas agency says its mistake of bank that they are unable/dont knows how to seed npci with aadharcard and bank says its not our matter to look we iam not imforemed regarding this and we do not know the procedure how linked and done please help us technology is good but not at the cost of cheat and fraud lpg id:[protected]
                            Kotak mahindra bank account no.[protected] ifsc code kkbk0005942
                            National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
                            Dear Sir
                            Payment status is pending, but my amount is debited please Reverse my account in my amount

                            Thanks
                            V. PRABHAKARAN
                            [protected]
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                              baldev pandey
                              from Mumbai, Maharashtra
                              Apr 23, 2018
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                              Address: 281004
                              Website: [email protected]

                              Dear sir,

                              I have checked my bank details in my bank account branch my aadhar card is updated my ban account but when i checked uidai portal then i found the inactivate so please help me or activated my aadhar card number in my bank details because in this type of problem i can not get my subsidy in my bank account last 3 months and i have visite many time in home branch so please update the details,
                              Name baldev kumar
                              Account details [protected]
                              Ifsc code sbin0030261
                              Branch name sbi krishana nagar mathura
                              Aadhar card no[protected]
                              National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
                              I have an account with SBI borivali west branch and my accpunt [protected] is not linked to NPCI and would like to do the same with Bharat Gas is not able to pay my subsidy

                              Elison Fernandes [protected]
                              My aadhar not mapped in npci
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                                Sampreeth Reddy
                                from Yellapur, Karnataka
                                Apr 21, 2018
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                                Dear sir i have linked my adhaar[protected] with my bank account. But according to ncpi (Aadhaar linking status in bank (As per npci : not submitted) not submitted i have asked so many times in my bank and they said they had done from his side and updated my adhaar with my bank account, and its not updated from npci. And how i know the status of this, bank person given the adhaar linking receipt with my bank account. Please tell me the solutions about this issue. My mobile no.[removed].
                                Apr 21, 2018
                                Updated by Sampreeth Reddy
                                National Payments Corporation Of India (NPCI) — Aadhaar Linking Status in Bank as per NPCI Not Submitted
                                Apr 21, 2018
                                Updated by Sampreeth Reddy
                                National Payments Corporation Of India (NPCI) — Aadhaar Linking Status in Bank as per NPCI Not Submitted
                                Dear Sir I Have Linked My Adhaar[protected] With My Bank Account . But According to NCPI (Aadhaar Linking Status in Bank (as per NPCI : Not Submitted)) Not Submitted I Have Asked So Many Times In my Bank and they said they had done from his side and updated My Adhaar with my bank account, and Its not updated from NPCI . And how i know the status of this, bank person given the adhaar linking receipt with my bank account.Please tell me the solutions about this issue.
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                                  avtarflourmill
                                  from Amritsar, Punjab
                                  Apr 21, 2018
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                                  Address: Sonbhadra, Uttar Pradesh, 324005

                                  I have submitted my aadhaar card to state bank of india as well as adhunik gas agency, hp gas dealer in kota, rajasthan for receiving lpg gas subsidy, i have contacted many times to bank as well as gas agency.

                                  Gas agency says its a mistake of bank, that they are unable/dont know how to seed npci with aadhar card.

                                  And bank says its not our matter to look, we are not informed regarding this and we do not know the procedure how its linked and done.

                                  Please help us. Technology is good, but not at the cost of cheat and fraud.

                                  Lpg id:[protected]
                                  Sbi account number: [protected]
                                  National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
                                  I want to tell you that I'm akhil aGarwal of Hpgas distributor my gas subsidy is not credited in my bank account and My aadhar inactive in NPCI System.please sort the issue urgently
                                  Aggarwal akhil's reply, Apr 27, 2018
                                  My mobile 9796211684 email [email protected]
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                                    ramesh2676
                                    from Parvatipuram, Andhra Pradesh
                                    Apr 21, 2018
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                                    Address: 756132

                                    Mysely mr. Ramesh chandra biswal, pin-756132, my aadhar has been inactive at ncpi, kindly activate it immediately as my gas subsidy in on hold from last 4 months. If it can be resolved immediately i will be grateful to you.

                                    Aadhaar no:[protected]
                                    Bank a/c: sbi bhadrak
                                    A/c no: [protected]
                                    Name: ramesh chandra biswal
                                    National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
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                                      Soumitra Malakar
                                      from Kolkata, West Bengal
                                      Apr 21, 2018
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                                      Address: 742101

                                      From september, 2017 onwards the subsidy is not being credited to my bank account. After approaching the bank authority, i came to know that as my name is the second name in the account, first being my wife it cannot be linked with aadhaar i have been receiving the subsidy in the same account till july 2017.in this situation i would like to request your good office a relief in my favour that is the due subsidy being credited to my bank account which is with bank of india berhampore, west bengal branch.
                                      Thanking you
                                      Yours faithfully,
                                      Soumitra malakar
                                      National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
                                      Apr 16, 2018
                                      arunbpl83's response
                                      While paying through Aadhar payment amount debited from account but not credited to beneficiary, pls help
                                      My name is SURESH P. My adhar no[protected]. Is inactive on npci database.why?
                                      My adhar no[protected]
                                      Please solve my problem it's my Hartley request please ...
                                      Amount debited by paying with Aadhar number and the amount not credited to beneficiary SBI customer
                                      Mera name Munna Raja Bundela Hai Sir mai kisi bhi account me rupye dipsit kar raha hu to ho nahi rahe please help me
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                                        Dinesh705
                                        from Chennai, Tamil Nadu
                                        Apr 20, 2018
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                                        Address: 321607

                                        Hello sir, i have submitted my adhaar number[protected] in my sbi bank account number [protected], kherli, alwar, rajasthan branch for 20 times but still my aadhar is inactive and i am struggling with this problem from last 4 months, i am not able to get last 3 subsidy amount because my aadhaar is still inactive.. My bank has done all the steps to make it work but still condition is same. Kindly activate my aadhaar so that i can receive subsidy amount as soon as possible.
                                        National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
                                        Due to personal reason I have closed my Bank of India account and after that I re linked my aadhaar card with HDFC account. but still it mapped with my bank of India account. That is why i am not receiving my subsidy since last 5 months. Please take some action to resolve this problem. Thanks.
                                        My Aadhaar no is:[protected]
                                        Respected sir,
                                        I am Abhijeet Sarate.I have updated my adhar mapping for Vijaya bank through bank officials.but Npci mapper is showing my old acoount on their website.The old accout is of bank of maharashtra which was mapped earlier.
                                        I have given my new account for ebc scholarship so please update new account on npci mapping.
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