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National Payments Corporation of India [NPCI] Complaints & Reviews

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Updated: Jan 22, 2026
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National Payments Corporation of India [NPCI] reviews & complaints page 134

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S
Sahil199504
from Rohtak, Haryana
Apr 20, 2018
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Respected sir my mother name is kaushalya rani. Having lpg connection with mann gas agency bathinda. We alredy linked addhar card and bank account with lpg id... Number[protected]... And addhar card no[protected]
With sbi bank barnala road bti..
But it still shows addhar status inactive with npci... Nt recieving lpg subsidy... What to do respected sir/mam... Neither bank nor agency is interested in providing any info regarding this
... Plz provide solution to this...
Thanking you

Yours sincerely

Sahil singla
National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
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    R
    Rajraina
    from Aizawl, Mizoram
    Apr 20, 2018
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    Address: Gaya, Bihar, 823001

    Hello sir, my name is raghunath prasad. My aadhar submitted in both log distributer & my bank. Thereafter my aadhar link in log distributor & aadhar link my bank account but not showing inactive. My log subsidy not transfer in my account. Since sep 2016 to feb 2018. They showing aadhar not active. Many times i contact bank & told to active my aadhar my account but they said aadhar is already active. After when i check online in mylpg.in website there showing aadhar is active in bank but npci database is inactive. I also called bharat gas helpline care to know the reason but the callboysaid tha your bank account has been closed and your aadhar not submit due to this i can't got any subsidy please sir my problem solved. My details as following. My aadhar no.[protected]. Ifsc code bkdn0910865 my account no.[protected]* so, please update my account in npci.
    National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
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      Ankitv7
      from Mundi, Madhya Pradesh
      Apr 20, 2018
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      Address: 495001

      Hello sir, i have submitted my adhaar number[protected] in my axis bank account number [protected], rajendra nagar, bilaspur, chhatisgarh branch for 20 times but still my aadhar is inactive and i am struggling with this problem from last 4 months, i am not able to get last 3 subsidy amount because my aadhaar is still inactive.. My bank has done all the steps to make it work but still condition is same. Kindly activate my aadhaar so that i can receive subsidy amount as soon as possible.
      National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
      My name is SUMAN Kumar Ghosh .My Aadhaar no[protected].My Aadhaar is linked with my SBI account & Bharat Gas. But my gas -subdity link status shows NPCI inactive.Please help.Ihave submitted Aadhaar in bank again.They says" Account linked with Aadhaar, we have nothing to do".
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        J
        jangale akshay
        from Murbad, Maharashtra
        Apr 19, 2018
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        Address: Latur, Maharashtra

        Hello sir/mam i am not getting LPG gas subsidy from June 2017.
        My Aadhaar is linked to both gas agency as well as to bank account.
        Here is my details
        Name :Vasant Bhimrao Jangale
        Account number:(Sbi) [protected]
        Aadhaar no.[protected]
        Indian gas consumer number:8135
        Distributer : Yogeshwari indian
        State : Maharashtra
        District : Latur (413512)
        City : Latur.
        Mob no: [protected]
        Mail id: [protected]@gmail.com
        National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
        May 10, 2018
        Updated by jangale akshay
        Why complaint is not resolved yet.i am tired of these things now .no one is giving update.
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          mohit17028
          from Noida, Uttar Pradesh
          Apr 19, 2018
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          I have not gotten my gate scholarship till now. It is pending from last one year. I have talked with collage authorities and aadhar center, but problem still persist. My aadhar is linked with my account number too. I have been told that my beneficiary code has not been generated, due to which i am not able to get stipend. My aadhar number is[protected]. It's status is also active. Please help me to resolve it.
          National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
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            J
            jagsjog81
            from Gurgaon, Haryana
            Apr 19, 2018
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            Address: Hisar, Haryana, 125121
            Website: www.npci.org.in

            Dear sir, i have linked my aadhar with my gas agency and with the bank after that i am not getting my subsidy. So, pls look after into this matter and solve my issue. My details are as follow:
            Name:lal chand
            Aadhar card no.:[protected]
            Bank name: union bank of india
            Bank account no.: [protected]
            Ifsc code: ubin0562882
            Gas agency: indane
            Gas connection no: 001677
            Contact no.:[protected]
            National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
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              D
              devendra singh devendra
              from Roorkee, Uttarakhand
              Apr 18, 2018
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              Address: Bijnor, Uttar Pradesh, 246761
              Website: [email protected]

              Cash withdrawal[protected]:20:49.0 oriental bank of
              Commerce 3000 unknown [protected][protected]Rrn)
              Cash withdrawal payment pending.
              Bank name - oriental bank of commerce
              Customer - name hari singh
              Aadhar number[protected]
              Account number - [protected]
              Ifsc code - orbc0101219
              Customer id[protected]
              Amount - 3000
              Date - 07/04/2018
              Mobile number - [protected]
              Cash withdrawal payment pending.
              National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
              Apr 18, 2018
              Updated by devendra singh devendra
              Cash withdrawal[protected]:50:57.0 sarva up gramin
              Bank 1500 unknown [protected] [protected] (Req id)
              Bank name - sarva up gramin bank
              Customer - name mithun kumar
              Aadhar number[protected]
              Account number - [protected]
              Ifsc coad - punb0supgb5
              Customer id[protected]
              Amount - 1500
              Data - 13/03/2018
              Mobile number - [protected]
              Cash withdrawal payment pending.
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                Y
                yogesh ashtankar
                from Pune, Maharashtra
                Apr 16, 2018
                Resolved
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                Resolved

                Address: Chandrapur, Maharashtra, 442903

                Hi sir, I am Shri Gnesh Sudhakar Dighore I have submitted adhaar card in bank and adhaar is updated in my bank account but the NPCI status is still inactive. I have bank account in bank : Bank of India, Branch :Neri, Tah:ChimurDist:Chandrapur, Account number : [protected], Ifsc code : BKID0009614, Adhaar number :[protected]. So please update my account in NPCI. Thank u sir
                May 31, 2018
                Complaint marked as Resolved 
                bank linking status inactive not solve yet
                National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
                I have an account with state Bank account and ish to link the same with my adhar card copy sent and would like to seed the same with NPCI which was done earlier but now deleted The adhar no is[protected] and i am waiting for the last 2 years for the seeding with NPCI
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                  B
                  biki suparna
                  from Pathankot, Punjab
                  Apr 13, 2018
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                  Respected sir,
                  I have linked my adhaar with my bank account and my lpg distributor also. But npci records showing adhaar is inactive. I had asked many times in my bank and they said they had done from their side and updated my adhaar with my linked bank account, but its not updated from npci. Due to this i am not getting gas subsidiary in to my linked bank account.
                  Kindly seeding my aadhar in npci records to get the subsidy.
                  Thanks for co-operation.
                  Mail-mallick. [protected]@gmail.com
                  Aadhaar no.[protected]
                  National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
                  Failure amount debited from Bhim upi app liked with iob bank and didn't get refund from 24 hrs! How do I get refund my transaction of failure amount! Transaction I'd:-[protected]
                  Date :-11 April 2018
                  Time :-11:27:53
                  Reason :-reversal has failed!
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                    R
                    Rajkishor Kumar saw
                    from Patna, Bihar
                    Apr 13, 2018
                    Resolved
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                    Resolved

                    Sir
                    I have submitted adhaar in bank and its updated by bank but npci still showing inactive and due to this reason i am not able to receive my scholarship. Please update my account from npci.
                    This scholarship very important for me sir please update sir my account
                    Name:rajkishor kumar saw
                    Bank name:bank of india (Adhaar card linked
                    Aadhar no:[[protected]]
                    Account no:[[protected]]
                    Apr 17, 2018
                    Complaint marked as Resolved 
                    National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
                    My name is mohan lal and my aadhaar number is[protected], my aadhaar is inactive in npci,
                    please check
                    Payment deducted my Bank account use from paytm wallet but not refund my paytm wallet 240 rupees
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                      K
                      Koteswara Rao Raavi
                      from Hyderabad, Telangana
                      Apr 12, 2018
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                      Address: Hyderabad, Andhra Pradesh, 500072

                      I koteswara rao ravi having consumer no 689353 with ratna agencies, h p gas, i was not received my received my subsidy 2 times. I was allready complained to h p gas customer care they replied that your subsidy payment is on hold due to aadhaar inactive in npci so go to your bank and and submit your aadhaar xerox copy while i went to my bank they will say your aadhaar card is all ready linked to your account, then i asked about link to my gas subsidy payment, they replied that is not our duity it willbe done by gas distributor. Now what is next step.
                      Aadhaar seeded with distributor
                      Aadhaar seeded with bank
                      Aadhaar not submitted to npci
                      So please seeded my aadhaar no[protected] to my gas i d[protected].
                      [protected].24 actcxxxxxxx payment on hold (Aadhaar in active in npci)
                      [protected].38 actcxxxxxxx payment on hold (Aadhaar in active in npci)
                      Thanks
                      Koteswara rao ravi
                      National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
                      I Koteswara Rao Ravi here with submiting my Aadhaar card, HDFC bank statement For seed.
                      THANKS
                      Koteswara Rao Ravi
                      Please Respected sir,
                      My Aadhar card number has been linked with bank ( Central Bank of India ) account. But not showing at NPCI server.

                      Due to which my scholarship Tranjection of 42000 /- RS. Is pending.

                      Please my Aadhar card details add to the NPCI.
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                        A
                        amitgu1988
                        from Delhi, Delhi
                        Apr 12, 2018
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                        Address: New Delhi, Delhi, 110014

                        Dear team,
                        I already update my aadhar in yes bank, aadhar not update in npci portal as yes bank. My aadhar old bank (Kotak mahindra) name is show in npci portal. I have already close kotak bank account. Plz update aadhar in yes bank
                        I already many time visit in yes bank but issue not resolved.

                        Bank account : [protected]
                        Ifsc code : yesb0000016
                        Name : amit kumar gupta
                        National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
                        Apr 11, 2018
                        mytheeswaran's response
                        tran id:[protected]
                        date :11/04/2018 time:15:30
                        Amount debited from account but recepient not received the amount..Payment in pending status
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                          Bhupinder660077
                          from Satrikh, Uttar Pradesh
                          Apr 12, 2018
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                          Address: Chamba, Himachal Pradesh, 176310
                          Website: IDBI Bank

                          Respected Sir/ Madam,
                          With due respect I state that I have sent 10000/ through Bhim app virtual address to my wife Promila kumari on dated 14/07/17 time 5:26pm txn I'd is[protected] and my a/c no is [protected] PNB CHAMBA HP IFSC code PUNB0142000 . I am newly costomer of bhim app and due to outoff station I want to send money to my wife urgent required.when I go to send option and come first vertual address I typed Promila kumari and verify bhim app accept with green mark after that entered amount then massage come transaction successfully done and I visited in my wife bank then I found money is not credited in wife account after that I have lodged complaint in bhim app costomer care, Npci, PNB it cell and I got some information money transfer to wrong receiver that is IDBI bank costomer.
                          So I am very sorry for this mistake because I am newly installed bhim app and two time more wrongly transfer 10 rupees to promila and bhupinder me and my wife but I don't know whare money vent . and this is my wife Aadhar number[protected] and my Aadhar number is[protected] and I attached bank statement, Aadhar card copy of me and my wife I am requested to you kindly help me to refund my money from this Costomer and solve this complaint as soon as possible I shall be thankful to you for kindness
                          Thanking you
                          Regards
                          Bhupinder Singh
                          HPTDC Hotel Iravati chamba
                          [protected]
                          National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
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                            H
                            Hari Om Swami
                            from Jaunpur, Uttar Pradesh
                            Apr 12, 2018
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                            Address: Churu, Rajasthan, 331022
                            Website: www.npci.org.in

                            My bank account no. [protected] sbi ratangarh i link to aadhar card to bank date 7-4-2018. Bank status link to addhar done but npci not done/ verify please help me and aadhar verfiy by npci. My adadhar no.[protected] and mobile no. [protected] i not recive my subisidy so help also aadhar website not link done to bank account i face many of problem
                            National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
                            Death team,
                            Please remove previous DBT mandator flag from my KOTAK bank account (CRN[protected]a/c [protected]) due to this I didn't get the benefits of stipend in my current bank account [protected] so please accept mandate flag for Bank of Baroda Account (Customer id[protected]
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                              P
                              P.S.Sivam
                              from Tirunelveli, Tamil Nadu
                              Apr 11, 2018
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                              Address: 638008

                              I used to get my lpg subsidy first at sbi, pallipalayam, ifsc code-sbin0003358 in my sb a/c no-[protected]. After some time it was crdited in to my sb a/c.[protected], uco bank, kadachanallur, ifsc code-ucba0001848. Now for the past several months, i am not getting my lpg subsidy and on enquiry it was found to sent to my nre a/c at sbi (A/c no-[protected]). As it is an nre account, the amount was not getting credited and as such my lpg subsidy is lying with you unutilised. Now, i closed my nre account and hence please arrange to credit my lpg subsidy in to either one of my sb accounts, namely
                              Sb a/c no-[protected], sbi, pallipalayam or to sb a/c.[protected], uco bank, kadachanallur.
                              My lpg customer no is 2930 and my lpg id[protected]
                              Dealer-annai cauvery gas agency, pallipalayam - indane
                              My aadhar no[protected]

                              P. Sadasivam
                              31, teacher colony,
                              Alampalayam (Po),
                              Erode-638008
                              Tamilnadu.
                              Mobile-[protected]
                              [protected]@gmail.com
                              National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
                              Jun 03, 2018
                              Updated by P.S.Sivam
                              I am not yet get the LPG subsidy and please resolve this issue at the earliest.
                              Dear Sir,

                              My name is Abhishek Gupta and my aadhar no. is[protected]. My LPG subsidy is going to some A/c in HDFC bank which does not belong to me.
                              I have complained several time to HDFC bank as well as IOCL regarding my LPG subsidy and wrong linkage of aadhar to an account of some one else.
                              My LPG consumer no. is 60780.
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                                Ikky2018
                                from Hyderabad, Telangana
                                Apr 11, 2018
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                                Address: Hyderabad, Andhra Pradesh, 500008

                                My Aadhar Card No. i.e.[protected] and I have linked with LPG Connection (Consumer Id : 665755, HP Gas) with my agency (Swamy Gas Enterprises) as well as my Bank Account (HDFC Bank) but last 5 months the status shown NPCI not mapped Aadhar No. with Bank. So I am unable to get my subsidy back to my account. Please check and do the needful step in this regarding.

                                [protected]:38:12 [protected] 365193 1 Delivered [protected] 1059089 [protected] Yes 282.21 Payment On Hold REFILL SUB

                                [protected]:10:32 [protected] 342788 1 Delivered [protected] 1081626 [protected] Yes 291.38 Payment On Hold REFILL SUB

                                Regards
                                Sarada Prasad Kanungo
                                +91 [protected]
                                National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
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                                  Neha Jadon
                                  from Indore, Madhya Pradesh
                                  Apr 11, 2018
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                                  Dear team,
                                  I already update my aadhar in state bank of india, aadhar not update in npci portal as state bank of india. My aadhar old bank (Punjab national bank) name is show in npci portal. Plz update aadhar in state bank of india
                                  I already many time visit in bank of baroda but issue not resolved.

                                  Aadhar no.[protected]
                                  A/c no. [protected]
                                  A/c holder name : neha jadon d/o dharmendra jadon
                                  Plz solve issue and confirm as soon as possible
                                  National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
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                                    dheeraj roy
                                    from Kurud, Chhattisgarh
                                    Apr 11, 2018
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                                    Address: Bhopal, Madhya Pradesh, 462022

                                    Hi,
                                    I have submitted adhaar in Bank and its updated by Bank But NPCI still showing inactive and last 3 month Subsidy is not getting. Details as below:-
                                    Name: Dheeraj Roy
                                    Bank Name: state bank of india (Adhaar card Linked showing in Bank)
                                    Adhaar No:[protected]
                                    Consumer No [protected]
                                    Mobile No: [protected] pls update Aadhar card map with my bank account and npci to release my subsidy in my SBI bank account..
                                    National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
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                                      vijay9867
                                      from Mumbai, Maharashtra
                                      Apr 11, 2018
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                                      Address: Mumbai City, Maharashtra, 400086

                                      I am the customer o[censored]nion bank of india, kurla branch. I updated my aadhar number to my bank account and my lpg distributor, also confirmed with the bank & distributor. But the problem is when i check my aadhar in the website of bharat gas and uidai it is showing inactive from npci server. And it says your aadhar not found in npci database.
                                      I resubmitted the aadhar to my bank but the npci status is still inactive
                                      I am unable to get my lpg subsidy from last 5 months ie from november 2017 to march 2018
                                      My contact no. +91 - [protected]
                                      Bank : union bank of india
                                      A/c : [protected]
                                      Ifsc code : ubin0531774
                                      Adhaar number :[protected]
                                      So please update my account in npci server.
                                      Thank you.
                                      National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
                                      Apr 18, 2018
                                      Updated by vijay9867
                                      After spoken with NPCI executive I submitted the Consent form to my Bank ie Union Bank of India also my Bank sent the Email to npci.[protected]@npci.org.in But there is no reply from NPCI I really don't know what they people are actually doing I continuing follow up with my bank & NPCI but NPCI not taking seriously on this issue
                                      May 11, 2018
                                      Updated by vijay9867
                                      I really fed-up from NPCI. After continuous follow up with NPCI from last 3 months Solution is ZERO. they are not updating My Aadhar No. with their Database don't know WHY??. I called[protected] and the executive don't have sense to talk with Customer they are not helping. Also there is no reply for this Complaint.
                                      Can anyone suggest me what to do from my side.???
                                      Hi sir my name is NAGESWARRAO NADIPALLI I have submitted adhaar card in bank and adhaar is updated in my bank account but the NPCI status is still inactive. Adhaar number :[protected]. So please update my account in NPCI. thank u sir
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                                        Monika Shimar
                                        from Chandigarh, Chandigarh
                                        Apr 10, 2018
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                                        Sir when i am checking my aadhaar and bank account linking status on uidai portal it is inactive. I have linked my aadhaar to my bank account but it is not shown on that portal. I am a sbi customer. Bank peoples are saying that they can not map my bank account information on npci server but it is bank work. The reason can be that bank is not sharing account information to npci server. Cause of this my beneficiary code for gate scholarship has not been generating. Please resolve my problem.
                                        Thanking you
                                        National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
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