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National Payments Corporation of India [NPCI] Complaints & Reviews

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Updated: Apr 1, 2025
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National Payments Corporation of India [NPCI] reviews & complaints page 18

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D
Dinesh2405
Jul 29, 2021
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[protected] PHONEPE complaint number.
### registered PHONEPE number

Money Has been deducted but not credited to receiver or not returned to me.. no response even after so mANY COMPLAINTs to PHONEPE CUSTOMER care.. plss take necessary actions against the organisation as they are very much irresponsible.
National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
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    T
    Tejas ChaudhRi
    Jul 29, 2021
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    Address: AT&PO - MUDAT PATEL FALIYU, TA-MAHUVA DI-SURAT

    Still now I have not recive the hold amt. I books ipo of clean science and technology Ltd. Hold amt is 14400.hold date is 07.07.21.
    So i m requested to you kindly resolve the issue as soon as possible
    +1 photos
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      P
      Jul 29, 2021
      Resolved
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      Resolved

      Address: Behind bilala mill road ashoknagar mp

      Hlo
      Myself Pulkit Jain and i have applied in tatva chintan pharma ipo and i have not alloted any shares against this but my funds are also not unblocked and this is not the first time that my funds are not unblocked against the ipo request, and now I want to bid in another IPO's, so kindly help me through to release my funds and in future also my funds are unblocked after no allotment of IPO's share
      Thank you
      Aug 9, 2021
      Complaint marked as Resolved 
      National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
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        F
        Faruq601
        Jul 29, 2021
        Resolved
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        Resolved

        Address: F269 hurda house, Indra colony shastrinagar, Bhilwara

        I apply for tatvachintan ipo on 16 july 2021. Mandate request Authorization failed by google pay but amount 14079 was blocked.
        I again apply and amount14079 blocked again. After allotment of share on 27july amount 14079 unblocked but remaining 14079 not unblocked.
        Acc no [protected] sbi bhilwara
        Mobile no [protected](googlepay)
        +4 photos
        Jul 30, 2021
        Complaint marked as Resolved 
        I apply in ipo on 16 July. The mandate request accepted with googlepay upi but authorization failed and amount 14079 also blocked. After 26 July share allotment done but my blocked amount not unblocked till 30 July 21. My register mobile no 9529663601 Ipo apply by zerodha app
        National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
        Jul 30, 2021
        Updated by Faruq601
        Amount hold in double quantity but only one application made. Amount revoked of Successful application but amount blocked with failed application not unblocked
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          J
          Jhonee2021
          Jul 29, 2021
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          Address: 1001A, B wing, 10th Floor, The Capital, Bandra Kurla Complex Rd, Bharat Nagar, Bandra East, Mumbai, Maharashtra 400051

          My adhar sending request for my account has been rejected by NPCI
          Please tell me reason and solutions.
          It's a big problem for me regarding payment
          +1 photos
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            A
            apatil101
            Jul 29, 2021
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            Address: Madhapur, Hyderabad

            Dear Sir/Madam,
            I have an SB account in SBI with the account number [protected].
            I had paid an amount of Rs. 4340.00 (rupees Four Thousand Three Hundred and Fourty) on 21/07/2021 to M/s Mahaveer Bath Solutions, Madhapur, Hyderabad for the goods purchased. The amount was paid through UPI using google pay.
            After the payment, M/s Mahaveer Bath Solutions informed me that the account to which the money was transferred is closed. He showed me the copy of the letter for account closure (copy attached).
            I requested to refund the money but he did not refund the money and said that he does not have access to the account where money is transferred.
            He did not deliver the goods for the above transaction.
            I contacted Google Pay to reverse the transaction and they said that the money is already transferred so they can not reverse it. They mentioned that only my bank (SBI) can recover the money through chargeback.
            The details of transaction are given below:

            1. Nature of Transaction: Person to Merchant

            2. Issue: Amount was transferred to an account which is closed by bank

            3. Transaction ID:[protected]

            4. Bank Name: State Bank of India

            5. VPA: [protected]@ybl

            6. Amount: Rs. 4340.00

            7. Date of Transaction: 21/07/2021

            I contacted my SBI branch sbi.[protected]@sbi.co.in on 26/07/2021, but did not receive any response.

            I request you to kindly take necessary action from your end to recover the amount and credit the same to my account.
            +2 photos
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              P
              Prajwal H P
              Jul 29, 2021
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              My name is S V Jayalakshmi. Mobile number is ([protected]) .My Aadhaar number[protected] has been mapped to unknown Bank account number[protected] of INDUSIND BANK . And the money from PM Kissan yojana has been sent to that unknown bank Account number, So you have to delink unknown Bank account number and link my Bank account number[protected] of Canara Bank and you have to withdraw the money from unknown Bank account and deposit in my Bank account number which I have to recive from PM Kissan yojana
              +2 photos
              National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
              Jul 29, 2021
              Updated by Prajwal H P
              Complaint has been given by S V Jayalakshmi's son Prajwal. H. P
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                L
                Lokesh Bhavaralal jain
                Jul 28, 2021
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                Address: Dhanalaxmi general stores kore nagar r.d plaza chikodi karanataka

                Sir/ Madam
                I had applied G R infraproject limited ipo sahre not allotment but the amount blocked I whould request you to block amount relese
                I have attached my details
                Pls relese my amount

                Thanks
                Lokesh
                +3 photos
                National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
                Jul 30, 2021
                Updated by Lokesh Bhavaralal jain
                Sir/ Madam
                I had applied G R infraproject limited ipo sahre not allotment but the amount blocked I whould request you to block amount relese
                I have attached my details
                Pls relese my amount
                Request.
                Thanks
                Lokesh

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                  A
                  Akashrai0025
                  Jul 28, 2021
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                  I have cancelled my application for ipo of Rolex rings but I got the upi mandate request for cancelled application no. And I authorized that from Google pay but application status is showing cancelled so when will I get my amount?
                  National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
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                    J
                    jimsh ks
                    Jul 27, 2021
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                    Mandate Registration- UMRN SBIN[protected] for Rs 300.00 issued to LIC OF INDIA MASH CH received today.-SBI

                    The above message I received 3 times with different UMRN. But I never opted for any e-mandate of such and would like to make a complaint against this.
                    National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
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                      S
                      Sarat chandra Angara
                      Jul 26, 2021
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                      INDIAN PESTICIDES LIMITED IPO
                      Application number JE[protected]
                      Amount transferred 14800
                      Applied Date: 23 june 2021
                      Mandate end date :21 July 2021
                      +1 photos
                      National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
                      Not resolved it has been 4 months my complaint has been lodged..Complete irresponsible behaviour of support team and NPCL
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                        K
                        kunal0512
                        Jul 26, 2021
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                        Dear sir /madam,

                        I had applied for zomato ipo shares but got no allotment, but the amount is still blocked in my account. I would request you to unblock the amount as I need it.

                        I have attached my details of the ipo bidding .

                        Please do the needful as soon as possible.

                        Thanks
                        Jayshree Trivedi
                        Mobile- [protected]
                        +2 photos
                        National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
                        Dear sir /madam
                        I Had applied G R infraproject limited ipo sahre not allotment but the amount blocked
                        I whould request you to block amount relese.
                        I have attached my details.
                        Pls relese amount

                        Thanks
                        Lokesh jain

                        Ipo amount still blocked - Comment #3868137 - Image #0
                        Ipo amount still blocked - Comment #3868137 - Image #1
                        Ipo amount still blocked - Comment #3868137 - Image #2
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                          R
                          Rohit Chakroborty
                          from Noida, Uttar Pradesh
                          Jul 25, 2021
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                          GICHFL cheeted me by unethical Disbursement:
                          Hi my name is MISHU CHAKRABORTY, I have filed two complaints against GICHFL on NHB’s GRIDS Platform.
                          My COMPLAINT, Against THE BRANCH MANAGER (AKSHAY SINGH THAKUR) kolkata, Barasat Branch.
                          He has everytime given all wrong, lying, manipulating replies from 1st to last, As per his statement most of the work of my ground floor had been completed.then he disburse another Amount.
                          Branch Manager- Akshay Singh
                          Thakur & Zonal Manager, N. Ragottamman came to my house 2 times to see my ground floor work
                          and mentioned that the work had been completed. However, in reality the ground floor
                          work has not yet been completed. Hence it is clear that the Disbursement made by the Company does not match with the
                          progress of construction.The disbursement was made as per the Contractor’s Agreement
                          which did match the actual progress of construction work . I HAVE some proof ENTIONED HOW THE COMPANY IN NEXUS
                          WITH THE CONTRACTOR HAS CHEATED WITH ME…………..The most important evidence of fraud is the mismatch between stage of disbursement and
                          the stage of construction which was carried out through the nexus between the Manager, GICHFL and the contractor. 80% of my total sanctioned loan amount was disbursed with
                          very little progress. The second and subsequent disbursements were made without
                          ensuring utilization of previous disbursements, the responsibility of which is now being
                          imposed upon me. I did not send any picture for disbursement. In this context, the following
                          facts may be taken into account:
                          1. No staff of GICHFL came to verify the stage of construction. 2. The pictures which were used by the company for showing the stage of construction did
                          not include the picture of company officials who claimed to have visited the site for
                          verification which proves that the company officials never visited the site. The photograph
                          was not taken by company officials but had been obtained from somewhere else. 3. The company is not able to provide the identity of the person who had provided the
                          photograph of my house which was used as an evidence for stage of construction.. The Company made the 1st Disbursement of Rs. 7.5 lakhs even though the agreement
                          with the contractor mentioned payment of Rs. 6 lakhs. Subsequently, the company could
                          have disbursed a lower amount as 2
                          nd disbursement. Still the company chose to disburse Rs. 7 lakhs as per the contractor agreement)Therefore, the disbursements made by the Company does not match with progress of
                          construction. The disbursements have instead been made on the basis of contractor’s
                          agreement which was wrong. 5. I have independently got an assessment done recently by a Govt. RECOGNISED Valuer
                          using the same photograph which the company has taken into account for making the
                          second disbursement. As per the assessment not even 50% of the first disbursement
                          amount (i.e. Rs. 7.50 lakhs) was utilised based on the photographs. How then the company
                          decided to disburse another Rs. 7 lakh as second disbursement for the cosntrcution. This
                          was done to ensure that the funds reached contractor even without the actual construction
                          work carried out by him. The Company in its reply has stated that the disbursements were
                          made based on my requests. However, the Company had full authority to either reject or
                          disburse a lower amount based on the stage of construction. However, the Company chose
                          to disburse as per contractor agreement. It may be mentioned that even the sanction letter
                          of the company mentions that disbursement would be made based on the stage of
                          construction. However, the same was not followed in this case. 6. Its clearly shows that No transparent & ethical disbursement was done in my case. 7 . The company made me sign all the disbursement requests in one go and kept using the blank
                          disbursement requests by filling details as per their wish without taking my permission and without
                          informing me. Do you have any proof that you informed me before filling those disbursement
                          papers?
                          8. ON 04/09/2018………..I got loan offer letter.(ATTACHED PAPER COPY)
                          On 14/09/2018………. you arranged the contract agreement between me and the
                          contractor for construction.(ATTACHED PAPER COPY)
                          On14/09/2018………… you arranged the first disbursement on the basis of “contractor
                          payment agreement”. (ATTACHED PAPER COPY)
                          The above actions were made as per the plan of the company
                          in nexus with the contractor since the Branch Manager got
                          bribe from the contractor in this case.9.How Sumit Charkraborty could take pictures for 2
                          nd, disbursement of the house on
                          23/10/2018 when Sumit Chakraborty was introduced to me first time by yourself in January
                          2019. He came to my house first time in JANUARY, 2019 to MARCH 2019.HOW COULD THIS
                          BE POSSIBLE THAT THE HOUSE PHOTOS WAS TAKEN 23/10/2018 by sumit chakraborty?
                          10. You did disbursement purely on the basis of photos.Why did not SUMIT
                          CHAKRABORTY click the selfie pictures of himself with the construction site in the
                          background for verification? Why did you not have any selfie picture with the applicant OR
                          co-applicant during that verification?I think only co-aplicant photo it’s no enough for
                          disbursement, it’s mandatory to know that who came to my home for verification & took
                          pictures. Do you have any selfie for proof. That’s why I gave also an option to GICHFL to get a verification done by a neutral valuer
                          showing the pictures of the house on which 2nd disbursement was made. But, unfortunately, I did not receive any reply neither from the company’s side nor from the
                          highest authority of GICHFL. I already mailed the proposal on 12 /05/2021 time 12.31 p.m and
                          reminder 24/05/2021 time 5.46 pm…………………….
                          I have been speaking to and requesting the High Authority of GICHFL for the last 3 years and
                          I am appealing for an impartial investigation of this matter with special emphasis on the rights
                          of the customer so that my problem is resolved soon. If the company solves my problem I would
                          definitely continue to pay my EMIs.
                          National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
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                            S
                            Saurabh19942
                            Jul 24, 2021
                            Resolved
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                            Resolved

                            To,
                            The movie,
                            Subject: Complaint regarding fraud of Rs 4800 from bank account through upi.
                            Sir,
                            I humbly request that from my account number ([protected]) on 12/07/2021, when I checked the balance to send some money somewhere in the evening, I did not get the balance in it, then I checked through net banking then 4800 The amount was deducted from my request, which was transferred on 12/07/2021 at 10:47 am through upi id : BUPI[protected]. E-FIR which I registered on UPCOP whose no.[protected] is. Which I saw today, this application was giving rejected. And then when I checked the truecaller, I got BOI UPI- Your VPA[protected]@fedral linked to bank of india a/c no. [protected] is debited for Rs.4800.00 and credited to [protected]@BDBL0001638.ifsc.npci (UPI Ref no[protected] such message was received. I have attached this message also in the bank. Through the above letter I will also inform you So in this regard you are requested to take prompt action against this fraud and get my money back in my account.
                            Thank you
                            Applicant
                            Name- Saurabh Shukla
                            S/o Santosh Shukla
                            Address: Ward No. 1 Pandit's
                            Purva Lalganj Ajhara
                            Pratapgarh Uttar Pradesh
                            Pin Code- 230132
                            Mobile- [protected]
                            +1 photos
                            Jul 28, 2021
                            Complaint marked as Resolved 
                            Maine abhi paise refund paya hi nahi lekin sir aapne shikayat ko me resolved kar diya ye kaise aur kyon mai apna paisa punah apne khate me chahta hu jo ki meri dhanarashi abhi tk mujhe nhi mili kab mere khate me ye 4800 rs ki dhanarashi aa jayegi aap ye batay
                            National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
                            Jul 24, 2021
                            Updated by Saurabh19942
                            To,
                            Sir/madam,
                            Subject: Complaint regarding fraud of Rs 4800 from bank account through upi.
                            Sir,
                            I humbly request that from my account number ([protected]) on 12/07/2021, when I checked the balance to send some money somewhere in the evening, I did not get the balance in it, then I checked through net banking then 4800 The amount was deducted from my request, which was transferred on 12/07/2021 at 10:47 am through upi id : BUPI[protected]. E-FIR which I registered on UPCOP whose no.[protected] is. Which I saw today, this application was giving rejected. And then when I checked the truecaller, I got BOI UPI- Your VPA[protected]@fedral linked to bank of india a/c no. [protected] is debited for Rs.4800.00 and credited to [protected]@BDBL0001638.ifsc.npci (UPI Ref no[protected] such message was received. I have attached this message also in the bank. Through the above letter I will also inform you So in this regard you are requested to take prompt action against this fraud and get my money back in my account.
                            Thank you
                            Applicant
                            Name- Saurabh Shukla
                            S/o Santosh Shukla
                            Address: Ward No. 1 Pandit's
                            Purva Lalganj Ajhara
                            Pratapgarh Uttar Pradesh
                            Pin Code- 230132
                            Mobile- [protected]

                            Jul 26, 2021
                            Updated by Saurabh19942
                            To,
                            Sir/madam
                            Subject: Complaint regarding fraud of Rs 4800 from bank account through upi.
                            Sir,
                            It is a humble request that on 12/07/2021 from my account number ([protected]) when I checked the balance to send some money somewhere in the evening, I did not get the balance in it, then I checked through net banking then 4800 The amount was deducted from my request, which was transferred on 12/07/2021 at 10:47 am through upi id : BUPI[protected]. E-FIR which I registered on UPCOP whose no.[protected] is. Which I saw today, this application was giving rejected. And then when I checked the truecaller, I got BOI UPI- Your VPA[protected]@fedral linked to bank of india a/c no. [protected] is debited for Rs.4800.00 and credited to [protected]@BDBL0001638.ifsc.npci (UPI Ref no[protected] such message was received. I have attached this message also in the bank. Through the above letter I will also inform you So in this regard you are requested to take prompt action against this fraud and get my money back in my account.
                            Thank you
                            Applicant
                            Name- Saurabh Shukla
                            S/o Santosh Shukla
                            Address: Ward No. 1 Pandit's
                            Purva Lalganj Ajhara
                            Pratapgarh Uttar Pradesh
                            Pin Code- 230132
                            Mobile- [protected]
                            Jul 28, 2021
                            Updated by Saurabh19942
                            Maine abhi paise refund paya hi nahi lekin sir aapne shikayat ko me resolved kar diya ye kaise aur kyon mai apna paisa punah apne khate me chahta hu jo ki meri dhanarashi abhi tk mujhe nhi mili kab mere khate me ye 4800 rs ki dhanarashi aa jayegi aap ye batay
                            Jul 28, 2021
                            Updated by Saurabh19942
                            Call me I want to talk to your team why not refunded my money. You have given a msg resolved
                            Aug 01, 2021
                            Updated by Saurabh19942
                            Tell me why not refunded till
                            Sir I haven't got any solution from your side yet, so I got no answer from the bank yet.

                            Complaint regarding fraud of Rs 4800 from bank account through upi - Comment #3867009 - Image #0
                            Complaint regarding fraud of Rs 4800 from bank account through upi - Comment #3867009 - Image #1
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                              Samar Vyas
                              Jul 22, 2021
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                              Address: Vadodara, Gujarat

                              I did this UPI transaction (UTR no[protected] dated 15th July 2021 through PhonePe. I contacted PhonePe regarding this issue but they told me bank has already initiated the refund and when I call bank they deny to provide any solution/help because it's a third party app. My amount has been stucked now and it's been a week already please provide me with refund as soon as possible.
                              ( Name - Samar Vyas
                              SBI account no: [protected]
                              Contact no: [protected]
                              UTR no:[protected]
                              Amount 2000 INR)

                              Please look after this because i need to money urgently. Thanks!!
                              National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
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                                Adithya Elakaturi
                                Jul 22, 2021
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                                Hello

                                I have applied for Tatva Chintan Pharma by UPI mandate through Google Pay. Funds in my bank account blocked and received a conformation message from broking company. Later today I received authentication failed. Even if the mandate is failed, why do my funds still get blocked. Even the funds blocked twice in my bank account. This is a total loss for me as funds are blocked and authentication failed. Please kindly help me with this. I am attaching the mail received from broking company and upi mandate screenshot.
                                +2 photos
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                                  sunitamiki
                                  Jul 22, 2021
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                                  Address: 3rd & 4th Floor, Shivaji Stadium Annexe Connaught Place, ShaheedBhagat Singh Marg New Delhi – 110001
                                  Website: bharatkosh.gov.in

                                  I have subscribed to Yojana magazine on the web portal and paid the full amount, however I have not received any sort of conformation or any magazine thereafter.

                                  This is the only communication I have received, SMS I got on the day I made payment.

                                  Payment Info
                                  Transaction ref. No. :[protected]
                                  Bank Ref. No:2701339
                                  StatusSUCCESS
                                  Amount:INR 434
                                  Other Details:[protected] [protected] 434
                                  Reason:We are happy to inform you that Transaction initiated by you is Successful. You may like to take a print-out of the receipt from the portal
                                  +1 photos
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                                    meenakumari R
                                    Jul 19, 2021
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                                    Address: 4C,1 NORTH ACHADIKARA ST,WORAIYUR,TRICHY-620003 ME NOW
                                    Website: google

                                    Me googlepay user[protected];00;00pm 5000rs trnsaction other person my amount 5000/-save
                                    upi id[protected]
                                    google id cicagodcovurjw
                                    name ganesan rajaram
                                    phone no [protected]
                                    my amount 5000/- reverse please help
                                    mesend customer not respent but
                                    my amount sending going customer
                                    +1 photos
                                    National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
                                    Jul 19, 2021
                                    Updated by meenakumari R
                                    my amount reverse sending 5000rs save me my account iob bank
                                    myacno=[protected]
                                    ifsc code=IOBA0003253
                                    MY NAME IS R.MEENAKUMARI
                                    SAVE TO MONEY

                                    Jul 19, 2021
                                    Updated by meenakumari R
                                    UPI ID=[protected]
                                    GOOGLE ID=CICAgODcovurJw
                                    PERSON NAME=GANESAN RAJARAM
                                    MY NAME R MEENAKUMARI
                                    5000 AMOUNT SENDING
                                    MY AMOUNT REVERSE IN UN PERSON 2 TIME LOGIN 1ST TIME PROSSING VERY URGENT ARGENT IAM 2ND TIME TRAY MONEY SENDING PERSON GOING TO 1ST PROCESS TO SCUUCESS BUT PERSON GOING MY MONEY REVERSE TO MYACCOUNT
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                                      Kewal Kumar Anand
                                      Jul 19, 2021
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                                      Address: 2/16 krishna nagar kanpur near shani dev mandir

                                      Humare sbi ke khate se fraud ho gya h jiski detail ye h
                                      +1 photos
                                      National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
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                                        khantwal123
                                        Jul 19, 2021
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                                        Resolved

                                        Nach mandate req submitted in axis bank on 28 may 21.
                                        Still not processed. As per the bank it is pending at npci

                                        details are are follows
                                        sponser bank code utib0000248
                                        utility code[protected]
                                        Aug 1, 2021
                                        Complaint marked as Resolved 
                                        itis still pending noaction yet they have taken
                                        National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
                                        Jul 20, 2021
                                        Updated by khantwal123
                                        nach mandate is pending at npci as per bank records--

                                        mukesh kumar sharma
                                        nach is for rs 45000/-
                                        email [protected]@gmail.com
                                        [protected]

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