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National Payments Corporation of India [NPCI] Complaints & Reviews

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Updated: Jan 22, 2026
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National Payments Corporation of India [NPCI] reviews & complaints page 18

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J
Jhonee2021
Jul 30, 2021
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Address: 1001A, B wing, 10th Floor, The Capital, Bandra Kurla Complex Rd, Bharat Nagar, Bandra East, Mumbai, Maharashtra 400051

I have linked my aadhar card with bank account but postmatric scholarship scheme it displays that my account is not linked with aadhar card . My college staff suggested me to fill form of npci mapper which will be available in banks, but when i visited my bank ( State Bank of India) they were not knowing any concept of npci mapper and they just gave me confirmation that my account is linked with aadhar card. I want to fill my scholarship form as soon as possible . So please help me and obligue me.
National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
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    Ritesh kp
    Jul 30, 2021
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    Address: Odisha

    Sir, I clicked a link on my whatspp and filled my details. Then they freezed my account and asked for rupees 1000, 1800...to get back my money. I have already deposited 10, 600 but they are still asking for 12000 more. Kindly do something. I am just a student, arranged the money without my father's consideration. Please give a way. I will be grateful to you.
    National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
    Jul 30, 2021
    Updated by Ritesh kp
    Please let me know what should be done now ([protected]).

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      D
      Dinesh2405
      Jul 29, 2021
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      [protected] PHONEPE complaint number.
      ### registered PHONEPE number

      Money Has been deducted but not credited to receiver or not returned to me.. no response even after so mANY COMPLAINTs to PHONEPE CUSTOMER care.. plss take necessary actions against the organisation as they are very much irresponsible.
      National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
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        T
        Tejas ChaudhRi
        Jul 29, 2021
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        Address: AT&PO - MUDAT PATEL FALIYU, TA-MAHUVA DI-SURAT

        Still now I have not recive the hold amt. I books ipo of clean science and technology Ltd. Hold amt is 14400.hold date is 07.07.21.
        So i m requested to you kindly resolve the issue as soon as possible
        National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
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          P
          Jul 29, 2021
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          Address: Behind bilala mill road ashoknagar mp

          Hlo
          Myself Pulkit Jain and i have applied in tatva chintan pharma ipo and i have not alloted any shares against this but my funds are also not unblocked and this is not the first time that my funds are not unblocked against the ipo request, and now I want to bid in another IPO's, so kindly help me through to release my funds and in future also my funds are unblocked after no allotment of IPO's share
          Thank you
          Aug 9, 2021
          Complaint marked as Resolved 
          National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
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            F
            Faruq601
            Jul 29, 2021
            Resolved
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            Address: F269 hurda house, Indra colony shastrinagar, Bhilwara

            I apply for tatvachintan ipo on 16 july 2021. Mandate request Authorization failed by google pay but amount 14079 was blocked.
            I again apply and amount14079 blocked again. After allotment of share on 27july amount 14079 unblocked but remaining 14079 not unblocked.
            Acc no [protected] sbi bhilwara
            Mobile no [protected](googlepay)
            Jul 30, 2021
            Complaint marked as Resolved 
            I apply in ipo on 16 July. The mandate request accepted with googlepay upi but authorization failed and amount 14079 also blocked. After 26 July share allotment done but my blocked amount not unblocked till 30 July 21. My register mobile no 9529663601 Ipo apply by zerodha app
            National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
            Jul 30, 2021
            Updated by Faruq601
            Amount hold in double quantity but only one application made. Amount revoked of Successful application but amount blocked with failed application not unblocked
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              J
              Jhonee2021
              Jul 29, 2021
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              Address: 1001A, B wing, 10th Floor, The Capital, Bandra Kurla Complex Rd, Bharat Nagar, Bandra East, Mumbai, Maharashtra 400051

              My adhar sending request for my account has been rejected by NPCI
              Please tell me reason and solutions.
              It's a big problem for me regarding payment
              National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
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                A
                apatil101
                Jul 29, 2021
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                Address: Madhapur, Hyderabad

                Dear Sir/Madam,
                I have an SB account in SBI with the account number [protected].
                I had paid an amount of Rs. 4340.00 (rupees Four Thousand Three Hundred and Fourty) on 21/07/2021 to M/s Mahaveer Bath Solutions, Madhapur, Hyderabad for the goods purchased. The amount was paid through UPI using google pay.
                After the payment, M/s Mahaveer Bath Solutions informed me that the account to which the money was transferred is closed. He showed me the copy of the letter for account closure (copy attached).
                I requested to refund the money but he did not refund the money and said that he does not have access to the account where money is transferred.
                He did not deliver the goods for the above transaction.
                I contacted Google Pay to reverse the transaction and they said that the money is already transferred so they can not reverse it. They mentioned that only my bank (SBI) can recover the money through chargeback.
                The details of transaction are given below:

                1. Nature of Transaction: Person to Merchant

                2. Issue: Amount was transferred to an account which is closed by bank

                3. Transaction ID:[protected]

                4. Bank Name: State Bank of India

                5. VPA: [protected]@ybl

                6. Amount: Rs. 4340.00

                7. Date of Transaction: 21/07/2021

                I contacted my SBI branch sbi.[protected]@sbi.co.in on 26/07/2021, but did not receive any response.

                I request you to kindly take necessary action from your end to recover the amount and credit the same to my account.
                National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
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                  P
                  Prajwal H P
                  Jul 29, 2021
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                  My name is S V Jayalakshmi. Mobile number is ([protected]) .My Aadhaar number[protected] has been mapped to unknown Bank account number[protected] of INDUSIND BANK . And the money from PM Kissan yojana has been sent to that unknown bank Account number, So you have to delink unknown Bank account number and link my Bank account number[protected] of Canara Bank and you have to withdraw the money from unknown Bank account and deposit in my Bank account number which I have to recive from PM Kissan yojana
                  National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
                  Jul 29, 2021
                  Updated by Prajwal H P
                  Complaint has been given by S V Jayalakshmi's son Prajwal. H. P
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                    L
                    Lokesh Bhavaralal jain
                    Jul 28, 2021
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                    Address: Dhanalaxmi general stores kore nagar r.d plaza chikodi karanataka

                    Sir/ Madam
                    I had applied G R infraproject limited ipo sahre not allotment but the amount blocked I whould request you to block amount relese
                    I have attached my details
                    Pls relese my amount

                    Thanks
                    Lokesh
                    National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
                    Jul 30, 2021
                    Updated by Lokesh Bhavaralal jain
                    Sir/ Madam
                    I had applied G R infraproject limited ipo sahre not allotment but the amount blocked I whould request you to block amount relese
                    I have attached my details
                    Pls relese my amount
                    Request.
                    Thanks
                    Lokesh

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                      Akashrai0025
                      Jul 28, 2021
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                      I have cancelled my application for ipo of Rolex rings but I got the upi mandate request for cancelled application no. And I authorized that from Google pay but application status is showing cancelled so when will I get my amount?
                      National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
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                        J
                        jimsh ks
                        Jul 27, 2021
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                        Mandate Registration- UMRN SBIN[protected] for Rs 300.00 issued to LIC OF INDIA MASH CH received today.-SBI

                        The above message I received 3 times with different UMRN. But I never opted for any e-mandate of such and would like to make a complaint against this.
                        National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
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                          Sarat chandra Angara
                          Jul 26, 2021
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                          INDIAN PESTICIDES LIMITED IPO
                          Application number JE[protected]
                          Amount transferred 14800
                          Applied Date: 23 june 2021
                          Mandate end date :21 July 2021
                          National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
                          Not resolved it has been 4 months my complaint has been lodged..Complete irresponsible behaviour of support team and NPCL
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                            K
                            kunal0512
                            Jul 26, 2021
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                            Dear sir /madam,

                            I had applied for zomato ipo shares but got no allotment, but the amount is still blocked in my account. I would request you to unblock the amount as I need it.

                            I have attached my details of the ipo bidding .

                            Please do the needful as soon as possible.

                            Thanks
                            Jayshree Trivedi
                            Mobile- [protected]
                            National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
                            Dear sir /madam
                            I Had applied G R infraproject limited ipo sahre not allotment but the amount blocked
                            I whould request you to block amount relese.
                            I have attached my details.
                            Pls relese amount

                            Thanks
                            Lokesh jain
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                              R
                              Rohit Chakroborty
                              from Noida, Uttar Pradesh
                              Jul 25, 2021
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                              GICHFL cheeted me by unethical Disbursement:
                              Hi my name is MISHU CHAKRABORTY, I have filed two complaints against GICHFL on NHB’s GRIDS Platform.
                              My COMPLAINT, Against THE BRANCH MANAGER (AKSHAY SINGH THAKUR) kolkata, Barasat Branch.
                              He has everytime given all wrong, lying, manipulating replies from 1st to last, As per his statement most of the work of my ground floor had been completed.then he disburse another Amount.
                              Branch Manager- Akshay Singh
                              Thakur & Zonal Manager, N. Ragottamman came to my house 2 times to see my ground floor work
                              and mentioned that the work had been completed. However, in reality the ground floor
                              work has not yet been completed. Hence it is clear that the Disbursement made by the Company does not match with the
                              progress of construction.The disbursement was made as per the Contractor’s Agreement
                              which did match the actual progress of construction work . I HAVE some proof ENTIONED HOW THE COMPANY IN NEXUS
                              WITH THE CONTRACTOR HAS CHEATED WITH ME…………..The most important evidence of fraud is the mismatch between stage of disbursement and
                              the stage of construction which was carried out through the nexus between the Manager, GICHFL and the contractor. 80% of my total sanctioned loan amount was disbursed with
                              very little progress. The second and subsequent disbursements were made without
                              ensuring utilization of previous disbursements, the responsibility of which is now being
                              imposed upon me. I did not send any picture for disbursement. In this context, the following
                              facts may be taken into account:
                              1. No staff of GICHFL came to verify the stage of construction. 2. The pictures which were used by the company for showing the stage of construction did
                              not include the picture of company officials who claimed to have visited the site for
                              verification which proves that the company officials never visited the site. The photograph
                              was not taken by company officials but had been obtained from somewhere else. 3. The company is not able to provide the identity of the person who had provided the
                              photograph of my house which was used as an evidence for stage of construction.. The Company made the 1st Disbursement of Rs. 7.5 lakhs even though the agreement
                              with the contractor mentioned payment of Rs. 6 lakhs. Subsequently, the company could
                              have disbursed a lower amount as 2
                              nd disbursement. Still the company chose to disburse Rs. 7 lakhs as per the contractor agreement)Therefore, the disbursements made by the Company does not match with progress of
                              construction. The disbursements have instead been made on the basis of contractor’s
                              agreement which was wrong. 5. I have independently got an assessment done recently by a Govt. RECOGNISED Valuer
                              using the same photograph which the company has taken into account for making the
                              second disbursement. As per the assessment not even 50% of the first disbursement
                              amount (i.e. Rs. 7.50 lakhs) was utilised based on the photographs. How then the company
                              decided to disburse another Rs. 7 lakh as second disbursement for the cosntrcution. This
                              was done to ensure that the funds reached contractor even without the actual construction
                              work carried out by him. The Company in its reply has stated that the disbursements were
                              made based on my requests. However, the Company had full authority to either reject or
                              disburse a lower amount based on the stage of construction. However, the Company chose
                              to disburse as per contractor agreement. It may be mentioned that even the sanction letter
                              of the company mentions that disbursement would be made based on the stage of
                              construction. However, the same was not followed in this case. 6. Its clearly shows that No transparent & ethical disbursement was done in my case. 7 . The company made me sign all the disbursement requests in one go and kept using the blank
                              disbursement requests by filling details as per their wish without taking my permission and without
                              informing me. Do you have any proof that you informed me before filling those disbursement
                              papers?
                              8. ON 04/09/2018………..I got loan offer letter.(ATTACHED PAPER COPY)
                              On 14/09/2018………. you arranged the contract agreement between me and the
                              contractor for construction.(ATTACHED PAPER COPY)
                              On14/09/2018………… you arranged the first disbursement on the basis of “contractor
                              payment agreement”. (ATTACHED PAPER COPY)
                              The above actions were made as per the plan of the company
                              in nexus with the contractor since the Branch Manager got
                              bribe from the contractor in this case.9.How Sumit Charkraborty could take pictures for 2
                              nd, disbursement of the house on
                              23/10/2018 when Sumit Chakraborty was introduced to me first time by yourself in January
                              2019. He came to my house first time in JANUARY, 2019 to MARCH 2019.HOW COULD THIS
                              BE POSSIBLE THAT THE HOUSE PHOTOS WAS TAKEN 23/10/2018 by sumit chakraborty?
                              10. You did disbursement purely on the basis of photos.Why did not SUMIT
                              CHAKRABORTY click the selfie pictures of himself with the construction site in the
                              background for verification? Why did you not have any selfie picture with the applicant OR
                              co-applicant during that verification?I think only co-aplicant photo it’s no enough for
                              disbursement, it’s mandatory to know that who came to my home for verification & took
                              pictures. Do you have any selfie for proof. That’s why I gave also an option to GICHFL to get a verification done by a neutral valuer
                              showing the pictures of the house on which 2nd disbursement was made. But, unfortunately, I did not receive any reply neither from the company’s side nor from the
                              highest authority of GICHFL. I already mailed the proposal on 12 /05/2021 time 12.31 p.m and
                              reminder 24/05/2021 time 5.46 pm…………………….
                              I have been speaking to and requesting the High Authority of GICHFL for the last 3 years and
                              I am appealing for an impartial investigation of this matter with special emphasis on the rights
                              of the customer so that my problem is resolved soon. If the company solves my problem I would
                              definitely continue to pay my EMIs.
                              National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
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                                Saurabh19942
                                Jul 24, 2021
                                Resolved
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                                Resolved

                                To,
                                The movie,
                                Subject: Complaint regarding fraud of Rs 4800 from bank account through upi.
                                Sir,
                                I humbly request that from my account number ([protected]) on 12/07/2021, when I checked the balance to send some money somewhere in the evening, I did not get the balance in it, then I checked through net banking then 4800 The amount was deducted from my request, which was transferred on 12/07/2021 at 10:47 am through upi id : BUPI[protected]. E-FIR which I registered on UPCOP whose no.[protected] is. Which I saw today, this application was giving rejected. And then when I checked the truecaller, I got BOI UPI- Your VPA[protected]@fedral linked to bank of india a/c no. [protected] is debited for Rs.4800.00 and credited to [protected]@BDBL0001638.ifsc.npci (UPI Ref no[protected] such message was received. I have attached this message also in the bank. Through the above letter I will also inform you So in this regard you are requested to take prompt action against this fraud and get my money back in my account.
                                Thank you
                                Applicant
                                Name- Saurabh Shukla
                                S/o Santosh Shukla
                                Address: Ward No. 1 Pandit's
                                Purva Lalganj Ajhara
                                Pratapgarh Uttar Pradesh
                                Pin Code- 230132
                                Mobile- [protected]
                                Jul 28, 2021
                                Complaint marked as Resolved 
                                Maine abhi paise refund paya hi nahi lekin sir aapne shikayat ko me resolved kar diya ye kaise aur kyon mai apna paisa punah apne khate me chahta hu jo ki meri dhanarashi abhi tk mujhe nhi mili kab mere khate me ye 4800 rs ki dhanarashi aa jayegi aap ye batay
                                National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
                                Jul 24, 2021
                                Updated by Saurabh19942
                                To,
                                Sir/madam,
                                Subject: Complaint regarding fraud of Rs 4800 from bank account through upi.
                                Sir,
                                I humbly request that from my account number ([protected]) on 12/07/2021, when I checked the balance to send some money somewhere in the evening, I did not get the balance in it, then I checked through net banking then 4800 The amount was deducted from my request, which was transferred on 12/07/2021 at 10:47 am through upi id : BUPI[protected]. E-FIR which I registered on UPCOP whose no.[protected] is. Which I saw today, this application was giving rejected. And then when I checked the truecaller, I got BOI UPI- Your VPA[protected]@fedral linked to bank of india a/c no. [protected] is debited for Rs.4800.00 and credited to [protected]@BDBL0001638.ifsc.npci (UPI Ref no[protected] such message was received. I have attached this message also in the bank. Through the above letter I will also inform you So in this regard you are requested to take prompt action against this fraud and get my money back in my account.
                                Thank you
                                Applicant
                                Name- Saurabh Shukla
                                S/o Santosh Shukla
                                Address: Ward No. 1 Pandit's
                                Purva Lalganj Ajhara
                                Pratapgarh Uttar Pradesh
                                Pin Code- 230132
                                Mobile- [protected]

                                Jul 26, 2021
                                Updated by Saurabh19942
                                To,
                                Sir/madam
                                Subject: Complaint regarding fraud of Rs 4800 from bank account through upi.
                                Sir,
                                It is a humble request that on 12/07/2021 from my account number ([protected]) when I checked the balance to send some money somewhere in the evening, I did not get the balance in it, then I checked through net banking then 4800 The amount was deducted from my request, which was transferred on 12/07/2021 at 10:47 am through upi id : BUPI[protected]. E-FIR which I registered on UPCOP whose no.[protected] is. Which I saw today, this application was giving rejected. And then when I checked the truecaller, I got BOI UPI- Your VPA[protected]@fedral linked to bank of india a/c no. [protected] is debited for Rs.4800.00 and credited to [protected]@BDBL0001638.ifsc.npci (UPI Ref no[protected] such message was received. I have attached this message also in the bank. Through the above letter I will also inform you So in this regard you are requested to take prompt action against this fraud and get my money back in my account.
                                Thank you
                                Applicant
                                Name- Saurabh Shukla
                                S/o Santosh Shukla
                                Address: Ward No. 1 Pandit's
                                Purva Lalganj Ajhara
                                Pratapgarh Uttar Pradesh
                                Pin Code- 230132
                                Mobile- [protected]
                                Jul 28, 2021
                                Updated by Saurabh19942
                                Maine abhi paise refund paya hi nahi lekin sir aapne shikayat ko me resolved kar diya ye kaise aur kyon mai apna paisa punah apne khate me chahta hu jo ki meri dhanarashi abhi tk mujhe nhi mili kab mere khate me ye 4800 rs ki dhanarashi aa jayegi aap ye batay
                                Jul 28, 2021
                                Updated by Saurabh19942
                                Call me I want to talk to your team why not refunded my money. You have given a msg resolved
                                Aug 01, 2021
                                Updated by Saurabh19942
                                Tell me why not refunded till
                                Sir I haven't got any solution from your side yet, so I got no answer from the bank yet.
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                                  Samar Vyas
                                  Jul 22, 2021
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                                  Address: Vadodara, Gujarat

                                  I did this UPI transaction (UTR no[protected] dated 15th July 2021 through PhonePe. I contacted PhonePe regarding this issue but they told me bank has already initiated the refund and when I call bank they deny to provide any solution/help because it's a third party app. My amount has been stucked now and it's been a week already please provide me with refund as soon as possible.
                                  ( Name - Samar Vyas
                                  SBI account no: [protected]
                                  Contact no: [protected]
                                  UTR no:[protected]
                                  Amount 2000 INR)

                                  Please look after this because i need to money urgently. Thanks!!
                                  National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
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                                    Adithya Elakaturi
                                    Jul 22, 2021
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                                    Hello

                                    I have applied for Tatva Chintan Pharma by UPI mandate through Google Pay. Funds in my bank account blocked and received a conformation message from broking company. Later today I received authentication failed. Even if the mandate is failed, why do my funds still get blocked. Even the funds blocked twice in my bank account. This is a total loss for me as funds are blocked and authentication failed. Please kindly help me with this. I am attaching the mail received from broking company and upi mandate screenshot.
                                    National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
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                                      sunitamiki
                                      Jul 22, 2021
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                                      Address: 3rd & 4th Floor, Shivaji Stadium Annexe Connaught Place, ShaheedBhagat Singh Marg New Delhi – 110001
                                      Website: bharatkosh.gov.in

                                      I have subscribed to Yojana magazine on the web portal and paid the full amount, however I have not received any sort of conformation or any magazine thereafter.

                                      This is the only communication I have received, SMS I got on the day I made payment.

                                      Payment Info
                                      Transaction ref. No. :[protected]
                                      Bank Ref. No:2701339
                                      StatusSUCCESS
                                      Amount:INR 434
                                      Other Details:[protected] [protected] 434
                                      Reason:We are happy to inform you that Transaction initiated by you is Successful. You may like to take a print-out of the receipt from the portal
                                      National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
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                                        M
                                        meenakumari R
                                        Jul 19, 2021
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                                        Address: 4C,1 NORTH ACHADIKARA ST,WORAIYUR,TRICHY-620003 ME NOW
                                        Website: google

                                        Me googlepay user[protected];00;00pm 5000rs trnsaction other person my amount 5000/-save
                                        upi id[protected]
                                        google id cicagodcovurjw
                                        name ganesan rajaram
                                        phone no [protected]
                                        my amount 5000/- reverse please help
                                        mesend customer not respent but
                                        my amount sending going customer
                                        National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
                                        Jul 19, 2021
                                        Updated by meenakumari R
                                        my amount reverse sending 5000rs save me my account iob bank
                                        myacno=[protected]
                                        ifsc code=IOBA0003253
                                        MY NAME IS R.MEENAKUMARI
                                        SAVE TO MONEY

                                        Jul 19, 2021
                                        Updated by meenakumari R
                                        UPI ID=[protected]
                                        GOOGLE ID=CICAgODcovurJw
                                        PERSON NAME=GANESAN RAJARAM
                                        MY NAME R MEENAKUMARI
                                        5000 AMOUNT SENDING
                                        MY AMOUNT REVERSE IN UN PERSON 2 TIME LOGIN 1ST TIME PROSSING VERY URGENT ARGENT IAM 2ND TIME TRAY MONEY SENDING PERSON GOING TO 1ST PROCESS TO SCUUCESS BUT PERSON GOING MY MONEY REVERSE TO MYACCOUNT
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