Claimed

National Payments Corporation of India [NPCI] Complaints & Reviews

www.npci.org.in

1

Updated: Apr 1, 2025

Complaints 4169

Resolved

357

Unresolved

3812

Bad 😕 It seems that National Payments Corporation of India [NPCI] has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.

Complaints

Contacts

File a complaint to National Payments Corporation of India [NPCI]

Having problems with National Payments Corporation of India [NPCI]?

File a complaint and get it resolved by National Payments Corporation of India [NPCI] customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

National Payments Corporation of India [NPCI]

National Payments Corporation of India [NPCI] reviews & complaints page 21

Newest

Newest
Most Helpful
Most Popular
Resolved
Contains Photos or Videos
Oldest

Address: At post berli ( kd ) tq loha dist nandes, At post berli(Kd) tq loha dist nanded

Sir seeding bank account with Aadhar on npci server

National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

I seeded my Bank of Maharashtra account and SBI account on same day but UIDAI website was showing account status as inactive for Bank of Maharashtra account then I delinked this account as Bank officials were saying that it is because I linked two accounts at same time
Despite delinking process I cannot see my active SBI account on UIDAI website.
Please suggest solution for this.

National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.

Helpful

3 other people found this review helpful

3 found this helpful

Write a comment

Post your Comment

Comment Guidelines

I made a payment of Rs 2160 through Samsung pay mini app .After the payment amount has been debit from my account but not sent to the merchant account.

+1 photos

Jun 25, 2021

Complaint marked as Resolved

I want to refund that money

National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.

Jun 29, 2021

Updated by Rajesh510 Problem not solved by NPCI

Helpful

5 other people found this review helpful

5 found this helpful

Write a comment

Post your Comment

Comment Guidelines

Address: South Ekauna, Arrah, Bihar 802210

Website: gonaukaripro.com

I requested at every place for justice but didn't get help. Please provide me much needed help.
Neither police station helped nor my nearest bank.

National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: APT 8B JASMINE TOWER, TIVOLI GARDEN, 51 ARUNACHALAM ROAD, SALIGRAMAM Chennai-600 093

Myself and my son (U.S Citizen)have filed tax returns for AY 2020-21 and we both were entitled to get refund for the excess TDS deducted. Both are having NRO accounts with HSBC Chennai and I got my refund alreday. The refund for my son is delayed unreasonably stating that his Bank Account is linked with NPCI. Our Auditor who filed the Tax Return failed to notify the requirement of linking the Bank Account. My son does have PAN issued to enable him to do the financial transactions in India. Can the linking with the Bank Account be done with PAN document as he was not issued an Aadhar card.. I am a joint account holder with the Bank account given in the Tax Return and is it acceptable to link the account using my Aadhar card details.

What is the procedure to link the bank account with MPCI?
Awaiting your quick response. Radhakrishnan Lakshmanan Tel[protected]. Email ID: [protected]@gmail.com

National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.

View replies

R

R. Lakshmanan

Jun 29, 2021

Please note that there was an omission in my original complaint, my son kalyan raman lakshmanan (u.S.Citizen) does have a pan card and he does not have an aadhar card. His bankers hsbc advised that they are not involved in linking my son's nro account with npci. I tried to located npci chennai office to visit and meet the concerned person in npci to advise what is the procedure involved for a bank account holder to link his bank account with npci.
It was waste of time as npci have moved away from the two addresses given in npci website., one address in bazullah road, chennai-60017. It is a disgrace that npci do not update their change of location of their offices.

I made the original complaint on 25th june and 3 working days of the week has passed but no reply received from npci. Please advise the specific procedure to be used and which party (the bank or the account holder) ?should do the linking of bank account with npci? your urgent response is required as income tax dept is holding the refund of rs 28.00 lakhs plus, being refund of excess tds deducted from my son.
R. Lakshmanan 29.6.2021 mobile[protected]/ email: [protected]@gmail.Com

Helpful

Found this helpful?

1 Comment

Post your Comment

Comment Guidelines

Address: 13 bn sab dignibal, Srinagar

Website: Fa

सर, 12 अप्रैल को मैं confirm TKT से train का टिकट कर रहा था तो मैंने phonpe से पायमनेट किया पैसा Rs1838 कट गया और टिकट नही हुआ।
UTR[protected]
मो [protected]
मेल [protected]@yahoo.com
आपसे अनुरोध है कि मेरा पैसा बापस किया जाए।

+1 photos

National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.

Helpful

1 other people found this review helpful

1 found this helpful

Write a comment

Post your Comment

Comment Guidelines

Address: delhi

Why there is no response regarding my previous compliant? please i request the authority to take the responsibility to my problem seriously.
My previous compliant is regarding the npci mappping, with this issues i am facing too much financial problems since my education fees depend on it. I did not received any stipend till date because of this issues.
Please take this matter serious and find out the solution.
Thanking you.

National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: East godavari, andhra pradesh - 533447

Email - [protected]@gmail.com

My aadhaar was not linked to bank account hence payment rejected.we have corrected same and would like to know if payment can be reinitiated.

Aadhaar[protected]

Link status: https://ysrrythubharosa.ap.gov.in/RBApp/RB/Phase3Paymentstatus

+1 photos

National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.

Helpful

1 other people found this review helpful

1 found this helpful

Write a comment

Post your Comment

Comment Guidelines

Address: At popharan post akkarpatti..tal and dist-palghar Maharashtra

By mistake my money was sent to fraud person...I made call to person but he is not giving my money back ...
Fraud person no.[protected]
Plzz help me

+4 photos

National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.

Jun 24, 2021

Updated by Yashjadhav Plzz help me out...
15000 got transferred to froad person

Helpful

1 other people found this review helpful

1 found this helpful

Write a comment

Post your Comment

Comment Guidelines

Address: At popharan post akkarpatti tal and dist -palghar Maharashtra

By my mistake my money got transferred to fraud person ...and that person is not giving me money back...
Fraud person no. [protected]

+4 photos

National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.

Jun 23, 2021

Updated by Yashjadhav By my mistake my money got transferred to wrong person...15000 rup sent...plzz help me out...
Frod person no. [protected]
That person is not giving me money back..plz help me out

Helpful

5 other people found this review helpful

5 found this helpful

Write a comment

Post your Comment

Comment Guidelines

Address: Kutteal parambhil house, Manjummel eloor

Sir
I am olx user, yesterday( 10/6/21) I booked a mobile phne from olx posted by intrajeet shows an I'd of an army man who is working in international airport kochin . Due to covid protocole And army rules he could only send the mobile by parcel and he asked me to pay the amount through Google pay[protected] : Brajesh kumar) . I payed the amount before the arival of the mobile... After payment they made me to pay for gst, amount of 3000 and I refused it and I asked for refund.. and they behave rude to me and doesn't give my money back . When I searched their I'd it was true army men but some fraudsters where using their I'd .
The two numbers that called me is +[protected] and +[protected]
Sir please concern my complaint
I had given complaint to union bank of india grievence number is 1-[protected]
And also given complaint in cyber cell, grievence acknowledgment number is [protected]

+4 photos

Aug 8, 2021

Complaint marked as Resolved

National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.

View replies

OLX India Customer Care

from Gurgaon, Haryana

Jun 23, 2021

Dear OLX User,

Thank you for sharing the concern with us.

We completely understand your situation and apologize for the inconvenience caused.

We wish to inform you that without any delay, we have shared the details with the concerned team so that he cannot dupe any more users.

We assure you that our top priority is to maintain a safe and secure OLX community and remove users who do not comply with our Terms o[censored]se.

Also, it is submitted for your information that OLX only provides a platform to seller and buyer.

OLX does not participate or interfere in negotiations during transactions. We suggest that you always analyze the ad you are interested in.

As you said, you have some documents supporting your case, we suggest taking the help of legal authorities as we are not authorized to share the information directly with any user.

Kindly file an FIR against the user and OLX will provide all the information related to the suspect to the legal authorities.

Addressing your concern is our priority and we will always give you the best possible service.

Thank you for contacting OLX!

Helpful

Found this helpful?

1 Comment

Post your Comment

Comment Guidelines

Sir my aadhar seeding request is rejected by npci. Please seed my aadhar with my state bank of indai otherwise i will fail to get my scholarship

National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: Srikakulam

My bank seed my adhar in ncpi mapper it shows "dupicate uid record" msg plz tell how to clear it

National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: Pudukkottai

Wrong amount sent another account

+1 photos

Jun 20, 2021

Complaint marked as Resolved

Pls help us

National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.

Jun 20, 2021

Updated by Rajavignesh S UPI Id see this Image

Jun 20, 2021

Updated by Rajavignesh S 2 upi id see this image

Helpful

4 other people found this review helpful

4 found this helpful

Write a comment

Post your Comment

Comment Guidelines

Sir, I had been to bank and had done my part of the procedure for npci mapping, but it has been more than one month my issue is not solved and my status in npci mapping is showing not linked. However bank is telling it is linked. I am unable to receive my stipend as my adhar status is showing "technical exception" and i m facing severe finical cricis as my stipend is my only sourse for my education. Please do the needful

National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.

Helpful

1 other people found this review helpful

1 found this helpful

Write a comment

Post your Comment

Comment Guidelines

Address: GWALIOR

Respected sir,
I request u to that I had made a neft by bank sbi, huzrat road branch gwalior on 7th June 21, of amount 1, 50, 000/- the amount has been deducted from my account and did not credit to the beneficiary account, I complained to the branch they said wait for some days after that I gave written complaint to the branch manager on 11 th June, and also I provide the statement of the beneficiary current account, the neft form that i filled was also correct branch has already checked the account no of the beneficiary, multiple times I went to the branch but there was no solution comes out.
So, kindly request u to that please help me and sort out these problem and credit the amount to my account or the beneficiary account.
Thanks
My account details are
METRO SHOE COMPANY
A/C NO [protected]

NEFT UTR NO IS
SBIN[protected]

National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.

Jun 18, 2021

Updated by Pappi26 Respected sir,
I request u to that I had made a neft by bank sbi, huzrat road branch gwalior on 7th June 21, of amount 1, 50, 000/- the amount has been deducted from my account and did not credit to the beneficiary account, I complained to the branch they said wait for some days after that I gave written complaint to the branch manager on 11 th June, and also I provide the statement of the beneficiary current account, the neft form that i filled was also correct branch has already checked the account no of the beneficiary, multiple times I went to the branch but there was no solution comes out.
So, kindly request u to that please help me and sort out these problem and credit the amount to my account or the beneficiary account.
Thanks
My account details are
METRO SHOE COMPANY
A/C NO [protected]

NEFT UTR NO IS
SBIN[protected]

Helpful

2 other people found this review helpful

2 found this helpful

Write a comment

Post your Comment

Comment Guidelines

Address: Mumbai, Maharashtra, India

I have file a complaint many a time but there is no response from the opposite side. I am facing the problem of getting seeded with npci mapping for my higher education stippend from nsp. As a student I am facing too much financial issues regarding this. Neither the bank nor the aadhaar have any complain but why can't I seed through npci. Please give me some alternative solution for this. from bank side my current aadhaar staus and consent form has been uploaded to npci but from npci it is not update more than 20 days is over . i i tried to call in customer care many they never pick the call please help me out
aadhaar no[protected]
name sunit das
bank account number [protected]
Thank you

+1 photos

National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.

Jun 18, 2021

Updated by surabo258 PLEASE resolve my problem a little fast otherwise i will not get my scholarship

View replies

D

Debleena Mitra

Jun 19, 2021

I am facing the same problem since a month

Helpful

Found this helpful?

1 Comment

Post your Comment

Comment Guidelines

Address: G-4 Narmada sichai colony old palasia opposite medicar hoapital

I am Pragati chouhan I am PB.B.SC (NURSING STUDENT ) IN barwani for the transfer of Scholarship and Awaas I update s.b.i account nbr but my scholarship and awaas transfer to b.o.i vijaynagar branch indore so please give me update about my fund transfer

+5 photos

National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.

Jun 17, 2021

Updated by Johnson Nehamiya I need this fund in my S.b.i branch anand ganj mandi kukshi dist dhar (M.P)

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: house no 153 pocket 2 sec 22 rohini, delhi

I got a call from phonepe on 16th July 2021 he says you have a cashback to that you have to add that money in your wallet and same notifications are shown in the notification panel of my phonepe . When I click it is added for upi pin to transfer that money into wallet I do that within a minute my whole account get empty. I asked phonepe they denied that they do not send any notification and they said we can not do any thing in this. I lost 25399 rupees please help me

+1 photos

National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.

Jun 19, 2021

Updated by Anku@ I had mentioned wrong month it's 16th of June 2021 it's by mistakenly changed from June to July please update it.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Unfortunately I transferred the amount Rs.24900 in wrong upi I'd..The wrong transaction upi I'd is [protected]@paytm..The transaction I'd is[protected]..so please request to refund the amount

+1 photos

National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.

Helpful

1 other people found this review helpful

1 found this helpful

Write a comment

Post your Comment

Comment Guidelines