Request For Refund: Validation Delays.
I am rather very much disappointed to note that NPCI is abnormally delaying the validation of the Refunds determined by the CPC, Income tax Department . For example, my Refund intimation was received from CPC on 25th Jan, 2021 and as on today ( 2 months past now), there is no information of any credit of the refund amount to my Account in HDFC. Upon contacting CPC, they informed that Validation from NPCI is still awaited and after successful validation the refund will be issued.
I really do not understand what is holding up for the NPCI to validate the refunds intimated by CPC, Bangalore. May I know why there is so much of delay in validating the Refunds that were already determined and intimated to me.
National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.