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National Payments Corporation of India [NPCI] Complaints & Reviews

www.npci.org.in
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Updated: Apr 1, 2025
Complaints 4169
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357
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3812
Bad 😕 It seems that National Payments Corporation of India [NPCI] has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.
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National Payments Corporation of India [NPCI] reviews & complaints page 30

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P
Param Charha
Mar 26, 2021
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Hello sir,
Myself Param Charha, a college student and I had applied for a scholarship through which some DBT amount is to be transferred in my bank account but I am facing lot of issues while linking and seeding my Bank account with NPCI
I had a talk with bank Manager too but his wording were 'we have done from our side plss contact NPCI servers'
I request you to plss see through this issue and help me asap as my date of scholarship is going to expire soon
National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
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    Garvitt garg
    Mar 26, 2021
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    I seeded my adhar but to NPCI mapper through bank but it is showing inactive due to which my scholarship is rejected.I visited bank 5 consecutive days and they always says they have done the process at their it is the problem of NPCI servers. Now I am facing the big problem. So do something for me.
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      Ron99
      Mar 25, 2021
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      A guy approached in telegram app to invest and earn profits. But, after I sent him the money he turned out to be fraud person. Please help me to get back my money as soon as possible.
      Fraud person detail - jugaraja singh
      His UPI[protected]@airtel
      Total amount fraud of rupees 29, 270.
      +5 photos
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        S
        Seema Wahatule
        Mar 25, 2021
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        Address: Plot No 707/5 Nandanvan Colony, Aurangabad 431001

        Dear Sir I have customers of Crensmart company ie your BBPS Agent Crensbill treadlink pvt Ltd, I have paid three electric bill through payou money getways ie ur under control this company had not paid three electric bill to biller MSEB that's why my bill pending, I had raised so much Complaint but company not responding me and till now my Rs 1980/- not transfer to my account,
        So I would request Ncpi please resolved My Complaint with immediate otherwise I'll complaint Grahak manch
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          Pravin@360
          Mar 25, 2021
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          I applied for pg scholarship and my account is seeded also but yesterday i got mail from AICTE that my Aadhaar is not in npci database and is inactive. At bank's end it is showing "Authorization not done" even though account is seeded.Please, resolve my issue.
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            M
            Manisharamanna
            Mar 25, 2021
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            Address: Bangalore

            I applied for pg scholarship.I linked my adhaar number to Canara bank account when I checked through NPCI it shows 'adhaar is not linked to bank ' but bank confirmed that they linked adhaar to bank . What is the solution for this problem . Please help me .
            National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
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            I am facing the same problem.

            Aadhaar not linked to bank even though bank told they linked aadhaar to bank - Comment #3815647 - Image #0
            Aadhaar not linked to bank even though bank told they linked aadhaar to bank - Comment #3815647 - Image #1
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            _vdn's reply, Apr 28, 2021
            Is your issue resolved?
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              A
              Ashish Gurbaxani
              Mar 25, 2021
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              Hi,

              I have made a credit card bill payment on NPCI apptoved app named as CRED against my citi bank credit card of Rs.23071 on 16/3/2021 and it is still not received against my credit card payment and they dont have any customer care no and they are hardly replying on email, I am hopeless now so please can you help me get my hard earned money back.
              +1 photos
              National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
              Apr 05, 2021
              Updated by Ashish Gurbaxani               Please delete this post.
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                S
                Shvnndkmr
                Mar 25, 2021
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                Sir I apply for govt scheme scholarship but my scholarship stop due to the reason given that your aadhar is not in NPCI database aur aadhar is not in active
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                  S
                  Soufi Siraj
                  Mar 25, 2021
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                  Resolved

                  I linked my Aadhaar number to my federal bank account.while I am checking through the NPCI mapper it is shown that my Aadhaar is not linked to any bank.But from the bank they sured about the linking status. Because of this problem I couldn't get my pg scholorship .what is the solution for my problem.? What should i do to show my Aadhaar linking status in the NPCI mapper?
                  Apr 8, 2021
                  Complaint marked as Resolved 
                  National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
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                  Please do the needful.
                  Reply
                  Soufi Siraj's [Complaint's author] reply, Mar 29, 2021
                  My problem still there, not get resolved yet
                  My problem get resolved. Thankyou. Now my Aadhaar bank linking status is shown in the mapper.
                  Reply
                  Debleena Mitra's reply, Jun 19, 2021
                  I am facing the same issue. Your account is in which bank?
                  Debleena Mitra's reply, Jun 19, 2021
                  How long will it take to resolve the issue?
                  how much time did it take for resolving the issue and could you please tell what process did you follow, I'm also facing the same issue. Thanks
                  Reply
                  Soufi Siraj's [Complaint's author] reply, Apr 28, 2021
                  I contacted my bank's nodal officer and that officer took the necessary action.
                  _vdn's reply, May 3, 2021
                  Thank you.
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                    Lavisgarg
                    Mar 25, 2021
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                    Today a customer give me 840 rs through bharat pe and the money is dedicated from his bank account bt i didn't receive money till now.
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                      D
                      Dvkr
                      Mar 24, 2021
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                      Address: Hyderabad

                      Request For Refund: Validation Delays.

                      I am rather very much disappointed to note that NPCI is abnormally delaying the validation of the Refunds determined by the CPC, Income tax Department . For example, my Refund intimation was received from CPC on 25th Jan, 2021 and as on today ( 2 months past now), there is no information of any credit of the refund amount to my Account in HDFC. Upon contacting CPC, they informed that Validation from NPCI is still awaited and after successful validation the refund will be issued.

                      I really do not understand what is holding up for the NPCI to validate the refunds intimated by CPC, Bangalore. May I know why there is so much of delay in validating the Refunds that were already determined and intimated to me.
                      National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
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                        Vasant Dravid
                        Mar 24, 2021
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                        I have received a letter from your Delhi office, regarding settlement of my Insurance policies . They are asking for deposit of Rs 8000/- for account updation . It will be refunded later. I am not sure if this letter is genuine. I am attaching the copy.
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                        National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
                        Mar 24, 2021
                        Updated by Vasant Dravid                         I am waiting for reply.
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                          Sudaaaa
                          Mar 24, 2021
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                          Address: Sudharshan mt hadgali bellary (d) karnataka

                          As I have transferred a money of 6000 on 16th march .. through phone pay.. but the reciver has not received any money.. and bank is not helping anything..
                          National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
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                            Gayatripatil
                            Mar 24, 2021
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                            Address: Rani Channamma University, Bhutaramanhatti, Belagavi

                            Respected sir/madam
                            I Miss gayatri patil, a customer of canara bank bearing Account no: [protected], Branch : Bhutaramanhatti, has requested to seed my adhar no in NPCI on[protected]. But yet it has not been updated... if i visit bank it is showing that error message saying Adhar number is not found in mapper DB...
                            Sir please do the needful...
                            thank you
                            National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
                            Mar 24, 2021
                            Updated by Gayatripatil                             Plz do need ful
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                              Shivam8317
                              Mar 24, 2021
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                              Address: Jaunpur

                              Sir on..instagram ..one guys has done fraud with me he has... giving me how to become entrepreneurs ..but he has only provide me one sites www.heartmedia.com ...and
                              After paying 26k ...he has not replying my. Messages and phone number will comeing switchoff. ..please ...sir resolve my query as soon as possible
                              ..for further any information please contact with me [protected]
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                                Satyendra1926
                                Mar 24, 2021
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                                Address: CHAUHAN PURAM GANGA NAGAR AMAUSI RLW. STATION ROAD, SAROJINI NAGAR, LUCKNOW

                                On 8th March I booked a ticket with the Google Pay for railways, amount got debited from my account but ticket booking underwent processing.
                                After that I waited for 3 business days and then filed a complaint with Google Pay customer executive (case I'd :[protected], then on 14th March I got an email stating that the issue has been escalated to NPCI and you will hear from us within the 7 business days. But after completion of stipulated time given by the Google Pay still no resolution has been received and now I received an email for re-escalation of the issue to NPCI and to wait for next 7 business days.
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                                  Puneetchawla
                                  Mar 23, 2021
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                                  Yesterday i had booked Hotel from OYO App and immediately i got a call saying that calling from OYO and if you further want to receive discount please pay Rs.2111 instead of Rs. 2628 at hotel. He had whastapp my Booking details and a UPI id and i made the payment. After i made the payment the person blocked me on whatsapp and switched off his mobile.
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                                    Ach123
                                    Mar 22, 2021
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                                    Respected Sir/ Mam.

                                    I am Achinta Roy from Kaliyaganj, West Bengal.

                                    Yesterday (21/03/2021) there was fraud of 2000 rupees from my SBI savings account. Whose UPI Reference Number is[protected].
                                    My savings account number:
                                    [protected].

                                    An another fraud of 5, 500 rupees from my PNB savings account. Whose UPI reference number is[protected] & my bank account number is [protected].

                                    Contact number of Fraudsters:
                                    [protected], [protected]

                                    So, my request is that please benefit me by returning my 7500 rupees.

                                    Thanking you
                                    Achinta Roy
                                    National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
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                                      Ganesh0945
                                      Mar 22, 2021
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                                      Address: Madhu Pradesh (rewa ) army canteen

                                      22 March one call me her name is vikas patel from. Rewa army canteen & he saidI want mangos, becaues I am sell monagos.then he said he told I se your advertise an Facebook .then he tell I want mongoes in madhypradesh (rewa) he says iam in army canteen so payment are by card . then he told me please pay via Paytm
                                      Then send 5 rs, then 200, then 200 then, 500, then 1100, then1100, &then 1800 total I give him 4900 rs then he said your money will be return in 24 hours
                                      National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
                                      Mar 22, 2021
                                      Updated by Ganesh0945                                       & her friend name is permil kumar

                                      Mar 22, 2021
                                      Updated by Ganesh0945                                       My name ganesh, this complaint about fraud transaction with rabi dhehuri he ordered mangoes from my store My name ganesh, this complaint about fraud transaction with rabi dhehuri from madhypradesh and I have done the payment through paytm post transaction I came to know money sent to fraud merchant please help me to refund money from fraud merchant.

                                      Please find the attached screenshot for your reference.
                                      Please do contact me for more information, thanks

                                      Regards,
                                      Ganesh sanas
                                      [protected]
                                      and I have done the payment through paytm post transaction I came to know money sent to fraud merchant please help me to refund money from fraud merchant.

                                      Please find the attached screenshot for your reference.
                                      Please do contact me for more information, thanks

                                      Regards,
                                      Ganesh sanas
                                      [protected]

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                                        D
                                        Durgpal singh sudhakar
                                        Mar 20, 2021
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                                        Address: mathura

                                        Someone fraudly use my UPI pin and link my account with postpayment upi and withdrawal 3100 rs from my account.plz help me to recover my money.
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