| Address: HOUSE NO.21 EXT BASANT VIHAR ,NOOR WALA ROAD LUDHIANA 141007 |
Dear UPI Team,
Please confirm on urgent basis….
Best Regards,
Gurpreet Singh│ Team RCPL │ RCPL Logistics Pvt Ltd
D-1B-52-1959, TEXTILE COLONY IND.AREA-A LUDHIANA - 141003, India. +91 [protected]
Email id:- ldh.[protected]@rcpl.net.in │ www.rcpl.net.in
From: Gurpreet Singh [mailto:ldh.[protected]@rcpl.net.in]
Sent: Tuesday, March 02, 2021 12:30 PM
To: 'Gurpreet Singh'; 'SUPPORT UPI'
Cc: 'gurpreet singh'
Subject: REMINDER 6
REMINDER 6
Best Regards,
Gurpreet Singh│ Team RCPL │ RCPL Logistics Pvt Ltd
D-1B-52-1959, TEXTILE COLONY IND.AREA-A LUDHIANA - 141003, India. +91 [protected]
Email id:- ldh.[protected]@rcpl.net.in │ www.rcpl.net.in
From: Gurpreet Singh [mailto:ldh.[protected]@rcpl.net.in]
Sent: Monday, March 01, 2021 11:32 AM
To: 'SUPPORT UPI'
Cc: 'gurpreet singh'
Subject: REMINDER 5
REMINDER 5
Dear UPI Team,
Please clear this matter on urgent basis….
I am waiting last 9 months….
Best Regards,
Gurpreet Singh│ Team RCPL │ RCPL Logistics Pvt Ltd
D-1B-52-1959, TEXTILE COLONY IND.AREA-A LUDHIANA - 141003, India. +91 [protected]
Email id:- ldh.[protected]@rcpl.net.in │ www.rcpl.net.in
From: Gurpreet Singh [mailto:ldh.[protected]@rcpl.net.in]
Sent: Wednesday, February 24, 2021 5:24 PM
To: 'SUPPORT UPI'
Cc: 'gurpreet singh'
Subject: REMINDER 4 Kindly look into the matter
REMINDER 4
Best Regards,
Gurpreet Singh│ Team RCPL │ RCPL Logistics Pvt Ltd
D-1B-52-1959, TEXTILE COLONY IND.AREA-A LUDHIANA - 141003, India. +91 [protected]
Email id:- ldh.[protected]@rcpl.net.in │ www.rcpl.net.in
From: Gurpreet Singh [mailto:ldh.[protected]@rcpl.net.in]
Sent: Thursday, February 18, 2021 3:04 PM
To: 'SUPPORT UPI'
Cc: 'gurpreet singh'
Subject: RE: REMINDER 3 Kindly look into the matter
REMINDER 3
Best Regards,
Gurpreet Singh│ Team RCPL │ RCPL Logistics Pvt Ltd
D-1B-52-1959, TEXTILE COLONY IND.AREA-A LUDHIANA - 141003, India. +91 [protected]
Email id:- ldh.[protected]@rcpl.net.in │ www.rcpl.net.in
From: Gurpreet Singh [mailto:ldh.[protected]@rcpl.net.in]
Sent: Saturday, February 13, 2021 11:58 AM
To: 'SUPPORT UPI'
Cc: 'gurpreet singh'
Subject: REMINDER 2 Kindly look into the matter
Importance: High
Dear UPI Team,
Please confirm my issue is not resolved yet ??? I am following with you last 6 months.
Best Regards,
Gurpreet Singh│ Team RCPL │ RCPL Logistics Pvt Ltd
D-1B-52-1959, TEXTILE COLONY IND.AREA-A LUDHIANA - 141003, India. +91 [protected]
Email id:- ldh.[protected]@rcpl.net.in │ www.rcpl.net.in
From: SUPPORT UPI [mailto:support.[protected]@sbi.co.in]
Sent: Wednesday, January 27, 2021 10:28 AM
To: Gurpreet Singh
Subject: RE: REMINDER 1 Kindly look into the matter
Dear Sir/Madam,
Greeting from UPI PAY app!
This is in reference to your e-mail.
We would like to inform you that we have send your issue to concern department they will update you as soon as possible.
We value your association with us and assure you of our best services.
BHIM & SBI PAY UPI Mobile App
Please advise to customers to lodge complaints through App only and through CMS or Mail.
SBI PAY UPI - Raise Dispute BHIM - Report Issue
For non-financial complaints send by mail to support.[protected]@sbi.co.in
Thanks & Regards
UPI Support Team
State Bank Global IT Centre
CBD- Belapur
Navi Mumbai.
SK
CARE: SBI NEVER ASKS FOR YOUR PASSWORDS.
DONOT DISCLOSE YOUR PASSWORDS/OTP OVER PHONE/MAIL TO ANY ONE.
From: Gurpreet Singh
Sent: 22 January 2021 13:00
To: SUPPORT UPI
Cc: SUPPORT UPI
Subject: RE: REMINDER 1 Kindly look into the matter
Importance: High
Warning: This email is not originated from SBI. Do not click on attachment or links/URL unless sender is reliable. Malware/ Viruses can be easily transmitted via email.
REMINDER 1
Best Regards,
Gurpreet Singh│ Team RCPL │ RCPL Logistics Pvt Ltd
D-1B-52-1959, TEXTILE COLONY IND.AREA-A LUDHIANA - 141003, India. +91 [protected]
Email id:- ldh.[protected]@rcpl.net.in │ www.rcpl.net.in
From: Gurpreet Singh [mailto:ldh.[protected]@rcpl.net.in]
Sent: Tuesday, January 19, 2021 1:56 PM
To: 'SUPPORT UPI'
Cc: 'SUPPORT UPI'
Subject: RE: Confidential: RE: REMINDER 1 Kindly look into the matter
Dear UPI Team,
Please check and confirm..my payment will receive or not ??
Payment Reference No [protected] Cust Ref No [protected]
Payer Name GURPREET SINGH Payee Name
Payer Virtual Address [protected]@sbi Payee Virtual Address [protected]@ubin0546887.ifsc.npci
Payer Mobile No [protected] Payee Mobile No
Payer Account No [protected] Payee Account No [protected]
Payer IFSC Code SBIN0050499 Payee IFSC Code ubin0546887
Payer Account Type SAVINGS Payee Account Type DEFAULT
Transaction Amount 2000.00 INR Total Transaction Amount 0.00 INR
Best Regards,
Gurpreet Singh│ Team RCPL │ RCPL Logistics Pvt Ltd
D-1B-52-1959, TEXTILE COLONY IND.AREA-A LUDHIANA - 141003, India. +91 [protected]
Email id:- ldh.[protected]@rcpl.net.in │ www.rcpl.net.in
From: Gurpreet Singh [mailto:ldh.[protected]@rcpl.net.in]
Sent: Monday, December 21, 2020 3:23 PM
To: 'SUPPORT UPI'
Cc: 'SUPPORT UPI'
Subject: Confidential: RE: REMINDER 1 Kindly look into the matter
Dear UPI Team,
Please give the reply on below matter ??? why you are silent ???
Best Regards,
Gurpreet Singh│ Team RCPL │ RCPL Logistics Pvt Ltd
D-1B-52-1959, TEXTILE COLONY IND.AREA-A LUDHIANA - 141003, India. +91 [protected]
Email id:- ldh.[protected]@rcpl.net.in │ www.rcpl.net.in
From: Yateendra Tripathi [mailto:[protected]@unionbankofindia.com] On Behalf Of Card Transaction Monitoring Team 1
Sent: Monday, December 21, 2020 2:26 PM
To: Gurpreet Singh
Cc: 'A K Panda'; 'Anchal Kumar Sharma'; 'Card Transaction Monitoring Team 1'; 'UPI Claims'; 'Jaya Tripathi'; 'Parashu Ram Singh'; 'R K Nikhare'; 'SUPPORT UPI'
Subject: *Confidential: RE: REMINDER 1 Kindly look into the matter
Importance: High
महोदय/महोदया Sir/Madam,
The chargeback is to be handled on the npci upi portal and the upi team is looking after the same.
You will get the revert from the concerned team on the portal itself, then why are reminders being marked in this regard?
Regards,
Yateendra
Card Transaction Monitoring Team
Digital Banking Department
Central Office, Mumbai
[protected] I.P.-361122
Kindly mention DAFT_Name of Customer_Account Number
*Please be guided through below circulars whenever any fraud is reported to you
1. Instruction Circulars[protected] COMPENSATION POLICY 2020-21 dated 21/03/2020
2. Instruction Circulars[protected] FRAUD RISK MANAGEMENT (FRM) POLICY 2020 - 21 dated 30/03/2020
3. Instruction Circulars[protected] dated 19/03/2020 Missed Call Facility for Blocking UPI Transactions
4. Instruction Circulars[protected] dated 25/06/2020 Shadow Credit for Suspected / Fraudulent Digital Transactions (For ATM)
http://10.0.229.225/UBINET/EscalationMatrix.jsp?Id=1
#If customer is facing problem in logging complaint through local police station, guide customer to log complaint at www.cybercrime.gov.in
Gentle word of caution
"Never provide any of your debit card details /ATM PIN/ Personal information to anyone over email /SMS / phone calls Our bank never ask such details.'
From: "Gurpreet Singh"
To: "'Card Transaction Monitoring Team 1'", "'UPI Claims'"
Cc: "'A K Panda'", "'Parashu Ram Singh'", "'SUPPORT UPI'", "'Jaya Tripathi'", "'Anchal Kumar Sharma'", "'R K Nikhare'"
Date:[protected]:18
Subject: RE: REMINDER 1 Kindly look into the matter
________________________________________
कृपया सावधानी बरतें एवं ध्यान दें: यह ई- मेल बाहर से प्राप्त हुई है. कृपया प्रेषक के ई-मेल पते को पूर्ण रूप से जाँचे (केवल प्रेषक का नाम ही नही). प्रेषक की पहचान किए बिना लिंक पर क्लिक न करें एवं संलग्न को न खोले और पहचाने की दी गई सामग्री सुरक्षित है अथवा नही. संदिग्ध मेल के संबंध में, कृपया antiphishing.[protected]@unionbankofindia.com पर रिपोर्ट करें
CAUTION AND ATTENTION PLEASE: This is an external email. Please check the sender’s full email address (not just the sender name) .Do not click links or open attachments unless you recognize the sender and know the content is safe. In case of any suspicious email, please report it to antiphishing.[protected]@unionbankofindia.com
REMINDER…1
Best Regards,
Gurpreet Singh│ Team RCPL │ RCPL Logistics Pvt Ltd
D-1B-52-1959, TEXTILE COLONY IND.AREA-A LUDHIANA - 141003, India. +91 [protected]
Email id:- ldh.[protected]@rcpl.net.in │ www.rcpl.net.in
From: Gurpreet Singh [mailto:ldh.[protected]@rcpl.net.in]
Sent: Friday, December 18, 2020 11:33 AM
To: 'Gurpreet Singh'; 'Card Transaction Monitoring Team 1'; 'UPI Claims'
Cc: 'A K Panda'; 'Parashu Ram Singh'; 'SUPPORT UPI'; 'Jaya Tripathi'; 'Anchal Kumar Sharma'; 'R K Nikhare'
Subject: REMINDER 1 Kindly look into the matter
Importance: High
Dear UPI Team,
As per discussion with Branch Manager(SBI LUDHIANA) Please raise the charge back to union bank.
Cc::Dear Union bank Team :- Please give the advise and confirm.
Best Regards,
Gurpreet Singh│ Team RCPL │ RCPL Logistics Pvt Ltd
D-1B-52-1959, TEXTILE COLONY IND.AREA-A LUDHIANA - 141003, India. +91 [protected]
Email id:- ldh.[protected]@rcpl.net.in │ www.rcpl.net.in
From: Gurpreet Singh [mailto:ldh.[protected]@rcpl.net.in]
Sent: Tuesday, December 15, 2020 1:39 PM
To: 'Card Transaction Monitoring Team 1'; 'UPI Claims'
Cc: 'A K Panda'; 'Parashu Ram Singh'; 'SUPPORT UPI'; 'Jaya Tripathi'; 'Anchal Kumar Sharma'; 'R K Nikhare'
Subject: Kindly look into the matter
Dear UPI Team,
As per discussion with Branch Manager(SBI LUDHIANA) Please raise the charge back to union bank.
Cc::Dear Union bank Team :- Please give the advise and confirm.
Best Regards,
Gurpreet Singh│ Team RCPL │ RCPL Logistics Pvt Ltd
D-1B-52-1959, TEXTILE COLONY IND.AREA-A LUDHIANA - 141003, India. +91 [protected]
Email id:- ldh.[protected]@rcpl.net.in │ www.rcpl.net.in
From: Card Transaction Monitoring Team 1 [mailto:[protected]@unionbankofindia.com]
Sent: Monday, December 14, 2020 11:13 AM
To: UPI Claims
Cc: A K Panda; Parashu Ram Singh; Gurpreet Singh; 'SUPPORT UPI'; Jaya Tripathi; Anchal Kumar Sharma; R K Nikhare
Subject: *Confidential: Re: Fw: REMINDER 7
Importance: High
महोदय/महोदया Sir/Madam,
Kindly look into the matter.
@Mr Gurpreet,
Kidnly raise chargeback through your bank as per NPCI guidelines.
Regards,
Yateendra
Card Transaction Monitoring Team
Digital Banking Department
Central Office, Mumbai
[protected] I.P.-361122
Kindly mention DAFT_Name of Customer_Account Number
*Please be guided through below circulars whenever any fraud is reported to you
1. Instruction Circulars[protected] COMPENSATION POLICY 2020-21 dated 21/03/2020
2. Instruction Circulars[protected] FRAUD RISK MANAGEMENT (FRM) POLICY 2020 - 21 dated 30/03/2020
3. Instruction Circulars[protected] dated 19/03/2020 Missed Call Facility for Blocking UPI Transactions
4. Instruction Circulars[protected] dated 25/06/2020 Shadow Credit for Suspected / Fraudulent Digital Transactions (For ATM)
http://10.0.229.225/UBINET/EscalationMatrix.jsp?Id=1
#If customer is facing problem in logging complaint through local police station, guide customer to log complaint at www.cybercrime.gov.in
Gentle word of caution
"Never provide any of your debit card details /ATM PIN/ Personal information to anyone over email /SMS / phone calls Our bank never ask such details.'
From: Parashu Ram Singh/AGM/DIGITALBANKING/CO/UnionBank
To: A K Panda/CM/DIGITALBANKING/CO/[protected]@unionbank, Card Transaction Monitoring Team 1/DIGITALBANKING/CO/[protected]@unionbank
Date:[protected]:34 AM
Subject: Fw: REMINDER 7
________________________________________
Regards
P R Singh,
Union Bank, DBD Reay Road Mumbai.
Gurpreet Singh --- RE: REMINDER 7 ---
From: "Gurpreet Singh"
To: "'Gurpreet Singh'", "'SUPPORT UPI'", [protected]@unionbankofindia.com, [protected]@unionbankofindia.com, [protected]@unionbankofindia.com, vijay.[protected]@unionbankofindia.com, [protected]@unionbankofindia.com, [protected]@unionbankofindia.com
Cc: "'gurpreet singh'"
Date: Thu, 10-Dec-2020 10:26 am
Subject: RE: REMINDER 7
________________________________________
कृपया सावधानी बरतें एवं ध्यान दें: यह ई- मेल बाहर से प्राप्त हुई है. कृपया प्रेषक के ई-मेल पते को पूर्ण रूप से जाँचे (केवल प्रेषक का नाम ही नही). प्रेषक की पहचान किए बिना लिंक पर क्लिक न करें एवं संलग्न को न खोले और पहचाने की दी गई सामग्री सुरक्षित है अथवा नही. संदिग्ध मेल के संबंध में, कृपया antiphishing.[protected]@unionbankofindia.com पर रिपोर्ट करें
CAUTION AND ATTENTION PLEASE: This is an external email. Please check the sender’s full email address (not just the sender name) .Do not click links or open attachments unless you recognize the sender and know the content is safe. In case of any suspicious email, please report it to antiphishing.[protected]@unionbankofindia.com
Dear UPI Team,
Please confirm the status on urgent basis…..
Best Regards,
Gurpreet Singh│ Team RCPL │ RCPL Logistics Pvt Ltd
D-1B-52-1959, TEXTILE COLONY IND.AREA-A LUDHIANA - 141003, India. +91 [protected]
Email id:- ldh.[protected]@rcpl.net.in │ www.rcpl.net.in
From: Gurpreet Singh [mailto:ldh.[protected]@rcpl.net.in]
Sent: Thursday, November 26, 2020 10:47 AM
To: 'Gurpreet Singh'; 'SUPPORT UPI'; '[protected]@unionbankofindia.com'; '[protected]@unionbankofindia.com'; '[protected]@unionbankofindia.com'; 'vijay.[protected]@unionbankofindia.com'; '[protected]@unionbankofindia.com'; '[protected]@unionbankofindia.com'
Cc: 'gurpreet singh'
Subject: REMINDER 5 RTI complaint
Importance: High
Dear UPI Team,
Please confirm the status on urgent basis…..
Best Regards,
Gurpreet Singh│ Team RCPL │ RCPL Logistics Pvt Ltd
D-1B-52-1959, TEXTILE COLONY IND.AREA-A LUDHIANA - 141003, India. +91 [protected]
Email id:- ldh.[protected]@rcpl.net.in │ www.rcpl.net.in
From: Gurpreet Singh [mailto:ldh.[protected]@rcpl.net.in]
Sent: Monday, November 02, 2020 10:28 AM
To: 'SUPPORT UPI'; '[protected]@unionbankofindia.com'; '[protected]@unionbankofindia.com'; '[protected]@unionbankofindia.com'; 'vijay.[protected]@unionbankofindia.com'; '[protected]@unionbankofindia.com'; '[protected]@unionbankofindia.com'
Cc: 'gurpreet singh'
Subject: RE: REMINDER 5 RTI complaint
Dear UPI Team,
Thanks for positive reply.
Best Regards,
Gurpreet Singh│ Team RCPL │ RCPL Logistics Pvt Ltd
D-1B-52-1959, TEXTILE COLONY IND.AREA-A LUDHIANA - 141003, India. +91 [protected]
Email id:- ldh.[protected]@rcpl.net.in │ www.rcpl.net.in
From: SUPPORT UPI [mailto:support.[protected]@sbi.co.in]
Sent: Saturday, October 31, 2020 2:42 PM
To: [protected]@unionbankofindia.com; [protected]@unionbankofindia.com; [protected]@unionbankofindia.com; vijay.[protected]@unionbankofindia.com; [protected]@unionbankofindia.com; [protected]@unionbankofindia.com
Cc: Gurpreet Singh; 'gurpreet singh'
Subject: RE: REMINDER 5 RTI complaint
Dear Sir/Madam,
We would like to inform you that transaction reference number[protected] was successful done from our side. we have below details of beneficiary bank account we request you to kindly get the funds reversed since it's wrong transaction.
Payment Reference No [protected] Cust Ref No [protected]
Payer Name GURPREET SINGH Payee Name
Payer Virtual Address [protected]@sbi Payee Virtual Address [protected]@ubin0546887.ifsc.npci
Payer Mobile No [protected] Payee Mobile No
Payer Account No [protected] Payee Account No [protected]
Payer IFSC Code SBIN0050499 Payee IFSC Code ubin0546887
Payer Account Type SAVINGS Payee Account Type DEFAULT
Transaction Amount 2000.00 INR Total Transaction Amount 0.00 INR
BHIM & SBI PAY UPI Mobile App
Please advise to customers to lodge complaints through App only.
SBI PAY UPI - Raise Dispute BHIM - Report Issue
For non-financial complaints send by mail to support.[protected]@sbi.co.in
Thanks & Regards
UPI Support Team
State Bank Global IT Centre
CBD- Belapur
Navi Mumbai.
AK
CARE: SBI NEVER ASKS FOR YOUR PASSWORDS.
DONOT DISCLOSE YOUR PASSWORDS/OTP OVER PHONE/MAIL TO ANY ONE.
From: Gurpreet Singh
Sent: 26 October 2020 13:57
To: SUPPORT UPI ; 'gurpreet singh'
Subject: RE: REMINDER 5 RTI complaint
Importance: High
Warning: This email is not originated from SBI. Do not click on attachment or links/URL unless sender is reliable. Malware/ Viruses can be easily transmitted via email.
Dear Sir,
This is not Fraud transaction..this is wrong transaction. i want to back money.
Best Regards,
Gurpreet Singh│ Team RCPL │ RCPL Logistics Pvt Ltd
D-1B-52-1959, TEXTILE COLONY IND.AREA-A LUDHIANA - 141003, India. +91 [protected]
Email id:- ldh.[protected]@rcpl.net.in │ www.rcpl.net.in
From: SUPPORT UPI [mailto:support.[protected]@sbi.co.in]
Sent: Monday, October 26, 2020 1:54 PM
To: 'gurpreet singh'
Cc: Gurpreet Singh
Subject: RE: REMINDER 5 RTI complaint
Dear Sir/Madam,
Greetings from UPI PAY app!
This is in reference to your e-mail.
In order to assist you with your query, We request you to kindly confirm whether below transaction is pertain to wrong or fraud.
We value your association with us and assure you of our best services. Should you need any further information/clarification, please feel free to write in to us at support.[protected]@sbi.co.in.
State Bank of India welcomes your feedback/suggestions.
BHIM & SBI PAY UPI Mobile App
Please advise to customers to lodge complaints through App only and through CMS or Mail.
SBI PAY UPI - Raise Dispute BHIM - Report Issue
For non-financial complaints send by mail to support.[protected]@sbi.co.in
Thanks & Regards
UPI Support Team
State Bank Global IT Centre
CBD- Belapur
Navi Mumbai.
SK
CARE: SBI NEVER ASKS FOR YOUR PASSWORDS.
DONOT DISCLOSE YOUR PASSWORDS/OTP OVER PHONE/MAIL TO ANY ONE.
From: Gurpreet Singh
Sent: 24 October 2020 11:47
To: 'gurpreet singh' ; SUPPORT UPI
Subject: REMINDER 5 RTI complaint
Importance: High
Warning: This email is not originated from SBI. Do not click on attachment or links/URL unless sender is reliable. Malware/ Viruses can be easily transmitted via email.
Dear UPI TEAM,
Please clear my matter on urgent basis….your team always required transition number and slip.i already provide your team many times.till dated my money not come back and I am very annoyed with your services.
Best Regards,
Gurpreet Singh│ Team RCPL │ RCPL Logistics Pvt Ltd
D-1B-52-1959, TEXTILE COLONY IND.AREA-A LUDHIANA - 141003, India. +91 [protected]
Email id:- ldh.[protected]@rcpl.net.in │ www.rcpl.net.in
From: gurpreet singh [mailto:[protected]@gmail.com]
Sent: Friday, October 23, 2020 1:48 PM
To: SUPPORT UPI; ldh.[protected]@rcpl.net.in
Subject: Re: RTI complaint
REMINDER 4
On Thu, Oct 22, 2020 at 2:23 PM gurpreet singh wrote:
REMINDER 3
On Wed, Oct 21, 2020 at 3:10 PM gurpreet singh wrote:
REMINDER...2
Dear Team,
Please give the reply on urgent basis..
Regards,
Gurpreet Singh
On Sat, Oct 10, 2020 at 3:37 PM gurpreet singh wrote:
Reminder 1
On Thu, 8 Oct 2020, 4:52 pm gurpreet singh, wrote:
Dear team,
Please find my debit amount message.
Dear SBI UPI User, ur A/cX6443 - debited by Rs2000.0 on 16Jun20 Ref No[protected]. Download YONO @ www.yonosbi.com
On Thu, 8 Oct 2020, 10:47 am SUPPORT UPI, wrote:
Dear Sir/Madam,
Greetings from UPI PAY app!
This is in reference to your e-mail.
In order to assist you with your query, we request you to provide us with your transaction reference number which starts with 9 or 0 (12 digit number)
We value your association with us and assure you of our best services. Should you need any further information/clarification, please feel free to write in to us at support.[protected]@sbi.co.in.
State Bank of India welcomes your feedback/suggestions.
BHIM & SBI PAY UPI Mobile App
Please advise to customers to lodge complaints through App only.
SBI PAY UPI - Raise Dispute BHIM - Report Issue
For non-financial complaints send by mail to support.[protected]@sbi.co.in
Thanks & Regards
UPI Support Team
State Bank Global IT Centre
CBD- Belapur
Navi Mumbai.
DT
CARE: SBI NEVER ASKS FOR YOUR PASSWORDS.
DONOT DISCLOSE YOUR PASSWORDS/OTP OVER PHONE/MAIL TO ANY ONE.
From: gurpreet singh
Sent: 04 October 2020 23:23
To: SUPPORT UPI
Cc: contactcentre
Subject: RTI complaint
Warning: This email is not originated from SBI. Do not click on attachment or links/URL unless sender is reliable. Malware/ Viruses can be easily transmitted via email.
Dear team,
I had send many mails. But you are not giving positive response.if problem will not resolve this week. I will complete by RTI. I am waiting last July month.
On Sat, 3 Oct 2020, 10:14 am gurpreet singh, wrote:
Dear team,
Please find attached file. I want to reverse money on urgent basis. This attachment send 4-5 time. But you are not giving positive response. Please clear my problem on urgent basis.
On Sat, 3 Oct 2020, 9:32 am SUPPORT UPI, wrote:
Dear Sir/Madam,
Greetings from UPI PAY app!
This is in reference to your e-mail.
In order to assist you with your query, we request you to provide us with your transaction reference number which starts with 9 or 0 (12 digit number)
We value your association with us and assure you of our best services. Should you need any further information/clarification, please feel free to write in to us at support.[protected]@sbi.co.in.
State Bank of India welcomes your feedback/suggestions.
BHIM & SBI PAY UPI Mobile App
Please advise to customers to lodge complaints through App only.
SBI PAY UPI - Raise Dispute BHIM - Report Issue
For non-financial complaints send by mail to support.[protected]@sbi.co.in
Thanks & Regards
UPI Support Team
State Bank Global IT Centre
CBD- Belapur
Navi Mumbai.
LB
From: gurpreet singh
Sent: 01 October 2020 20:06
To: SUPPORT UPI ; contactcentre
Subject: Payment issue reminder 2
Warning: This email is not originated from SBI. Do not click on attachment or links/URL unless sender is reliable. Malware/ Viruses can be easily transmitted via email.
Reminder 2
On Sat, 19 Sep 2020, 8:20 am Mail Delivery Subsystem, wrote:
Message blocked
Your message to [protected]@sifyitest.com has been blocked. See technical details below for more information.
The response from the remote server was:
550 5.4.1 Recipient address rejected: Access denied. AS[protected] [SG2APC01FT012.eop-APC01.prod.protection.outlook.com]
[protected] Forwarded message[protected]
From: gurpreet singh
To: SUPPORT UPI, State Bank of India, contactcentre
Cc:
Bcc:
Date: Sat, 19 Sep 2020 08:20:43 +0530
Subject: Remember 1 Wrong Money transfer issue
----- Message truncated -----
The information in this mail is confidential and is intended solely for addressee. Access to this mail by anyone else is unauthorized. Copying or further distribution beyond the original recipient may be unlawful. Any opinion expressed in this mail is that of sender and does not necessarily reflect that of State Bank group.
---
“सावधान: यूनियन बैंक ऑफ इंडिया कभी भी व्यक्तिगत जानकारी जैसे- बैंक खाते की जानकारी, पासवर्ड, डेबिट/क्रेडिट कार्ड का विवरण इत्यादि मांगने के लिये कोई फोन नहीं करता, न ही ई-मेल या एमएमएस भेजता है. कृपया ऐसे फोन का किसी भी प्रकार से उत्तर न दें.”
“इस ई-मेल और अनुलग्नक का संदेश पूरी तरह से पाने वाले/वालों के लिये है और गोपनीय हो सकता है. यदि आपको ग़लती से यह संदेश मिला है तो कृपया तत्काल प्रेषक को वापसी ई-मेल से सूचित करें और इस ई-मेल को डिलीट कर दें. हालांकि इस ई-मेल और अनुलग्नक को मालवेयर मुक्त रखने के लिये उचित सावधानी बरती गई है, लेकिन इस ई-मेल के उपयोग के कारण यदि कोई भी नुकसान या क्षति होती है तो इसके लिए यूनियन बैंक ऑफ इंडिया किसी भी तरह से ज़िम्मेदार नहीं है”
"Caution : Union Bank of India never sends mails, SMSs or make calls asking for personal information such as your bank account details, passwords, Debit / Credit card details etc, . Please do not respond to such calls in any manner.”
“The message (including the attachment) in this e-mail is intended solely for the addressee(s) and may be confidential. If you have received this message by mistake, please inform the sender immediately via return e-mail and delete the e-mail. Though all reasonable precautions have been taken to ensure that the message and its attachments are free from Malware, Union Bank of India does not accept any responsibility for any loss or damage the use of this e-mail may cause."
“सावधान: यूनियन बैंक ऑफ इंडिया कभी भी व्यक्तिगत जानकारी जैसे- बैंक खाते की जानकारी, पासवर्ड, डेबिट/क्रेडिट कार्ड का विवरण इत्यादि मांगने के लिये कोई फोन नहीं करता, न ही ई-मेल या एमएमएस भेजता है. कृपया ऐसे फोन का किसी भी प्रकार से उत्तर न दें.”
“इस ई-मेल और अनुलग्नक का संदेश पूरी तरह से पाने वाले/वालों के लिये है और गोपनीय हो सकता है. यदि आपको ग़लती से यह संदेश मिला है तो कृपया तत्काल प्रेषक को वापसी ई-मेल से सूचित करें और इस ई-मेल को डिलीट कर दें. हालांकि इस ई-मेल और अनुलग्नक को मालवेयर मुक्त रखने के लिये उचित सावधानी बरती गई है, लेकिन इस ई-मेल के उपयोग के कारण यदि कोई भी नुकसान या क्षति होती है तो इसके लिए यूनियन बैंक ऑफ इंडिया किसी भी तरह से ज़िम्मेदार नहीं है”
"Caution : Union Bank of India never sends mails, SMSs or make calls asking for personal information such as your bank account details, passwords, Debit / Credit card details etc, . Please do not respond to such calls in any manner.”
“The message (including the attachment) in this e-mail is intended solely for the addressee(s) and may be confidential. If you have received this message by mistake, please inform the sender immediately via return e-mail and delete the e-mail. Though all reasonable precautions have been taken to ensure that the message and its attachments are free from Malware, Union Bank of India does not accept any responsibility for any loss or damage the use of this e-mail may cause."
National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
![National Payments Corporation of India [NPCI] Logo](/thumb.php?bname=1&src=national-payments-corporation-of-india-npci.jpg&wmax=280&hmax=280&quality=90&nocrop=1 "National Payments Corporation of India [NPCI] Logo")
