National Payments Corporation of India [NPCI] Complaints & Reviews

Hi I purchased a used car and when I tried to apply a fasttag for the car bearing registered number KA03NB9664 it is showing your fasttag has been blacklisted by NPCI. Pl do the needful at the earliest.

Someone debit money from my account on 4/3/2021 at 1 pm. My account no is[protected].Ammoumt is debit by online upi transaction which is I don't know at the time.No one known my upi pin except me & I not given my upi pin to anyone .I don't know How did the transaction make.
The transaction id is
[protected] time 1:19 p.m ammoumt is 4884.48/-

[protected] time 1.42 pm ammount is 20000/-

[protected] time 1.46 pm ammoumt is 20000/-

[protected] time 1.47 pm ammount is 4900/-

I don't make this transaction .So I requested to you take necessary step about this transaction & please return my debited ammount.

I have already change my upi pin when I know about it .
Please refund as soon as posible.
Thank u.

I apply for heranba ipo.ipo not alloted to me and today heranba ipo listed in stock market but my blocked money not transfer in my acvount

Maine ek payment ki thi through UPI jo ki faild ho gai thi lekin abhi tak uska koi refund nhi aaya hai

Sir kya hua mere dost ke naam se mujhe call aaya or bola ki me tere account me pese jma kra deta hu tu mujhe nikal kar de dena pehle usne 10 rupe send kiye jo mene nhi dekhe fir 5 rupe ka bol kr usne 5 rupe ka bar code send kiya. Jo mene scan kar diya fir mene balance check kiya to 5 jma mere account me jma bta rhe the fir usne 3 bar code or send kiye or ase karke usne mere account se 3400 rupe nikal diye to sir aap help kre me bdi aasha se aapke pas aaya hu mene jis jis no. Se baat hui ho attach kr diye hai or whatsapp vala bhi kr diya hai or upi id bhi bta rha hai usme

There was a wrong transfer of money to wrong account mistakenly. Kindly help me to reverse my money back

I have made IPO Mandate transaction through Google pay. Shares not allotted and the blocked amount also not returned back. Please do the needful

Sir, me amrapali mahadik
Mujhe ek anjan ladki Ka Megha ke naam se date 10.02.2021 ko [protected] no.se call Aya tha data entry job work from home ke liye usne muje Kaha ki company se kaam Lena hai tho apko 499 Ka payment Karna hai apko phir apko hum deta entry ka job provide karenge Mene job ke liye 499 Ka online transaction kiya unko mere phone pay se Mene unko . Date 11.02.2021 ko [protected] unke iss no.pe Apne phone pe se 499 pay Kar diye Uske baad unhone muje deta entry ka work wats app pe muje provide kiya aur Kaha ki apko yeh kaam 15 din me Pura Karke in hame dena hai .app jab aoka work hame Pura Karke denge tab apko 15000 salary Apke account me hamare company se apko bhej di jayegi, Mene data entry ka kaam Pura kiya 15 din me aur Mene unko wats app pe file submit ki 25.02.2021 ko. Phir in unhone muje Bola ki apko account department se call ayega salary me liye muje date 27.02.2021 ko ek ladki Ka [protected] iss no se muje call Aya usne muje uska naam mahi aisa bataya aur Kaha ki me account department se baat kr rahi ho apka kaam Puranperfect hai hamne check kiya hai aur iske liye apko 4000 Ka insensitive mil Raha achha performance ke liye total apka salary 19000 Hoti hai hum aapko salary bhej denge lekin Uske liye pehale apko as company policy 2200 pay Karne honge CGST ke liye Jaise hi aap hame payment transfer karenge hum apko 5 mint me apki salary Apke account me transfer kar denge agar aap 2200 payment Nahi krte to apki 19000 salary hold pe rahegi ..aisa muje Kaha Gaya isiliye Mene 2200 unko shinebusiness solutions +91...0075 is no. Pe Apne Google pay se online payment kr Diya.unka mail id hai - shine [protected]@okhdfcbank
Jaise he Mene payment kiya unhone Mera pH. Uthana band Kar Diya Mera mobile no. block kr Diya ...aisa UPI mony transfer Ka fraud mere sath kiya Gaya hai.
Apse vinati krte hai ki aap hame hamara paisa wapis dilvane me help kare.🙏

Sir, me amrapali mahadik
Mujhe ek anjan ladki Ka Megha ke naam se date 10.02.2021 ko [protected] no.se call Aya tha data entry job work from home ke liye usne muje Kaha ki company se kaam Lena hai tho apko 499 Ka payment Karna hai apko phir apko hum deta entry ka job provide karenge Mene job ke liye 499 Ka online transaction kiya unko mere phone pay se Mene unko . Date 11.02.2021 ko [protected] unke iss no.pe Apne phone pe se 499 pay Kar diye Uske baad unhone muje deta entry ka work wats app pe muje provide kiya aur Kaha ki apko yeh kaam 15 din me Pura Karke in hame dena hai .app jab aoka work hame Pura Karke denge tab apko 15000 salary Apke account me hamare company se apko bhej di jayegi, Mene data entry ka kaam Pura kiya 15 din me aur Mene unko wats app pe file submit ki 25.02.2021 ko. Phir in unhone muje Bola ki apko account department se call ayega salary me liye muje date 27.02.2021 ko ek ladki Ka [protected] iss no se muje call Aya usne muje uska naam mahi aisa bataya aur Kaha ki me account department se baat kr rahi ho apka kaam Puranperfect hai hamne check kiya hai aur iske liye apko 4000 Ka insensitive mil Raha achha performance ke liye total apka salary 19000 Hoti hai hum aapko salary bhej denge lekin Uske liye pehale apko as company policy 2200 pay Karne honge CGST ke liye Jaise hi aap hame payment transfer karenge hum apko 5 mint me apki salary Apke account me transfer kar denge agar aap 2200 payment Nahi krte to apki 19000 salary hold pe rahegi ..aisa muje Kaha Gaya isiliye Mene 2200 unko shinebusiness solutions +91...0075 is no. Pe Apne Google pay se online payment kr Diya.unka mail id hai - shine [protected]@okhdfcbank
Jaise he Mene payment kiya unhone Mera pH. Uthana band Kar Diya Mera mobile no. block kr Diya ...aisa UPI mony transfer Ka fraud mere
sath kiya Gaya hai.total mere se
2700 amt li gai hai.

Apse vinati krte hai ki aap hame hamara paisa wapis dilvane me help kare.🙏🙏🙏🙏

I have made upi transcation on Google pay on jan 19 2021 but transcation was failed. Money got debited from my account. I have registered a complaint with documents asked by Google pay and still amount has not been refunded back to either sender or receiver. Today is March 3 2021 still not proper response from Google pay side. One week before they have send me upi rr number stating that amount will be credited in 3-5 business days still not recieved. I have attached their reply mail for your reference.

Pl connect my account number [protected]
Canara bank
IFSC CODE SYNB0008563

Dear UPI Team,

Please confirm on urgent basis….

Best Regards,
Gurpreet Singh│ Team RCPL │ RCPL Logistics Pvt Ltd
D-1B-52-1959, TEXTILE COLONY IND.AREA-A LUDHIANA - 141003, India. +91 [protected]
Email id:- ldh.[protected]@rcpl.net.in  │ www.rcpl.net.in

From: Gurpreet Singh [mailto:ldh.[protected]@rcpl.net.in]
Sent: Tuesday, March 02, 2021 12:30 PM
To: 'Gurpreet Singh'; 'SUPPORT UPI'
Cc: 'gurpreet singh'
Subject: REMINDER 6

REMINDER 6

Best Regards,
Gurpreet Singh│ Team RCPL │ RCPL Logistics Pvt Ltd
D-1B-52-1959, TEXTILE COLONY IND.AREA-A LUDHIANA - 141003, India. +91 [protected]
Email id:- ldh.[protected]@rcpl.net.in  │ www.rcpl.net.in

From: Gurpreet Singh [mailto:ldh.[protected]@rcpl.net.in]
Sent: Monday, March 01, 2021 11:32 AM
To: 'SUPPORT UPI'
Cc: 'gurpreet singh'
Subject: REMINDER 5

REMINDER 5

Dear UPI Team,

Please clear this matter on urgent basis….

I am waiting last 9 months….

Best Regards,
Gurpreet Singh│ Team RCPL │ RCPL Logistics Pvt Ltd
D-1B-52-1959, TEXTILE COLONY IND.AREA-A LUDHIANA - 141003, India. +91 [protected]
Email id:- ldh.[protected]@rcpl.net.in  │ www.rcpl.net.in

From: Gurpreet Singh [mailto:ldh.[protected]@rcpl.net.in]
Sent: Wednesday, February 24, 2021 5:24 PM
To: 'SUPPORT UPI'
Cc: 'gurpreet singh'
Subject: REMINDER 4 Kindly look into the matter

REMINDER 4

Best Regards,
Gurpreet Singh│ Team RCPL │ RCPL Logistics Pvt Ltd
D-1B-52-1959, TEXTILE COLONY IND.AREA-A LUDHIANA - 141003, India. +91 [protected]
Email id:- ldh.[protected]@rcpl.net.in  │ www.rcpl.net.in

From: Gurpreet Singh [mailto:ldh.[protected]@rcpl.net.in]
Sent: Thursday, February 18, 2021 3:04 PM
To: 'SUPPORT UPI'
Cc: 'gurpreet singh'
Subject: RE: REMINDER 3 Kindly look into the matter

REMINDER 3

Best Regards,
Gurpreet Singh│ Team RCPL │ RCPL Logistics Pvt Ltd
D-1B-52-1959, TEXTILE COLONY IND.AREA-A LUDHIANA - 141003, India. +91 [protected]
Email id:- ldh.[protected]@rcpl.net.in  │ www.rcpl.net.in

From: Gurpreet Singh [mailto:ldh.[protected]@rcpl.net.in]
Sent: Saturday, February 13, 2021 11:58 AM
To: 'SUPPORT UPI'
Cc: 'gurpreet singh'
Subject: REMINDER 2 Kindly look into the matter
Importance: High

Dear UPI Team,

Please confirm my issue is not resolved yet ??? I am following with you last 6 months.

Best Regards,
Gurpreet Singh│ Team RCPL │ RCPL Logistics Pvt Ltd
D-1B-52-1959, TEXTILE COLONY IND.AREA-A LUDHIANA - 141003, India. +91 [protected]
Email id:- ldh.[protected]@rcpl.net.in  │ www.rcpl.net.in

From: SUPPORT UPI [mailto:support.[protected]@sbi.co.in]
Sent: Wednesday, January 27, 2021 10:28 AM
To: Gurpreet Singh
Subject: RE: REMINDER 1 Kindly look into the matter

Dear Sir/Madam,

Greeting from UPI PAY app!

This is in reference to your e-mail.

We would like to inform you that we have send your issue to concern department they will update you as soon as possible.

We value your association with us and assure you of our best services.

BHIM & SBI PAY UPI Mobile App

Please advise to customers to lodge complaints through App only and through CMS or Mail.
SBI PAY UPI - Raise Dispute BHIM - Report Issue

For non-financial complaints send by mail to support.[protected]@sbi.co.in
Thanks & Regards

UPI Support Team
State Bank Global IT Centre
CBD- Belapur
Navi Mumbai.
SK

CARE: SBI NEVER ASKS FOR YOUR PASSWORDS.
DONOT DISCLOSE YOUR PASSWORDS/OTP OVER PHONE/MAIL TO ANY ONE.

From: Gurpreet Singh
Sent: 22 January 2021 13:00
To: SUPPORT UPI
Cc: SUPPORT UPI
Subject: RE: REMINDER 1 Kindly look into the matter
Importance: High

Warning: This email is not originated from SBI. Do not click on attachment or links/URL unless sender is reliable. Malware/ Viruses can be easily transmitted via email.
REMINDER 1

Best Regards,
Gurpreet Singh│ Team RCPL │ RCPL Logistics Pvt Ltd
D-1B-52-1959, TEXTILE COLONY IND.AREA-A LUDHIANA - 141003, India. +91 [protected]
Email id:- ldh.[protected]@rcpl.net.in  │ www.rcpl.net.in

From: Gurpreet Singh [mailto:ldh.[protected]@rcpl.net.in]
Sent: Tuesday, January 19, 2021 1:56 PM
To: 'SUPPORT UPI'
Cc: 'SUPPORT UPI'
Subject: RE: Confidential: RE: REMINDER 1 Kindly look into the matter

Dear UPI Team,

Please check and confirm..my payment will receive or not ??

Payment Reference No [protected] Cust Ref No [protected]
Payer Name GURPREET SINGH Payee Name
Payer Virtual Address [protected]@sbi Payee Virtual Address [protected]@ubin0546887.ifsc.npci

Payer Mobile No [protected] Payee Mobile No
Payer Account No [protected] Payee Account No [protected]
Payer IFSC Code SBIN0050499 Payee IFSC Code ubin0546887
Payer Account Type SAVINGS Payee Account Type DEFAULT
Transaction Amount 2000.00 INR Total Transaction Amount 0.00 INR

Best Regards,
Gurpreet Singh│ Team RCPL │ RCPL Logistics Pvt Ltd
D-1B-52-1959, TEXTILE COLONY IND.AREA-A LUDHIANA - 141003, India. +91 [protected]
Email id:- ldh.[protected]@rcpl.net.in  │ www.rcpl.net.in

From: Gurpreet Singh [mailto:ldh.[protected]@rcpl.net.in]
Sent: Monday, December 21, 2020 3:23 PM
To: 'SUPPORT UPI'
Cc: 'SUPPORT UPI'
Subject: Confidential: RE: REMINDER 1 Kindly look into the matter

Dear UPI Team,

Please give the reply on below matter ??? why you are silent ???

Best Regards,
Gurpreet Singh│ Team RCPL │ RCPL Logistics Pvt Ltd
D-1B-52-1959, TEXTILE COLONY IND.AREA-A LUDHIANA - 141003, India. +91 [protected]
Email id:- ldh.[protected]@rcpl.net.in  │ www.rcpl.net.in

From: Yateendra Tripathi [mailto:[protected]@unionbankofindia.com] On Behalf Of Card Transaction Monitoring Team 1
Sent: Monday, December 21, 2020 2:26 PM
To: Gurpreet Singh
Cc: 'A K Panda'; 'Anchal Kumar Sharma'; 'Card Transaction Monitoring Team 1'; 'UPI Claims'; 'Jaya Tripathi'; 'Parashu Ram Singh'; 'R K Nikhare'; 'SUPPORT UPI'
Subject: *Confidential: RE: REMINDER 1 Kindly look into the matter
Importance: High

महोदय/महोदया Sir/Madam,

The chargeback is to be handled on the npci upi portal and the upi team is looking after the same.

You will get the revert from the concerned team on the portal itself, then why are reminders being marked in this regard?
Regards,
Yateendra

Card Transaction Monitoring Team
Digital Banking Department
Central Office, Mumbai
[protected] I.P.-361122
Kindly mention DAFT_Name of Customer_Account Number
*Please be guided through below circulars whenever any fraud is reported to you
1. Instruction Circulars[protected] COMPENSATION POLICY 2020-21 dated 21/03/2020
2. Instruction Circulars[protected] FRAUD RISK MANAGEMENT (FRM) POLICY 2020 - 21 dated 30/03/2020
3. Instruction Circulars[protected] dated 19/03/2020 Missed Call Facility for Blocking UPI Transactions
4. Instruction Circulars[protected] dated 25/06/2020 Shadow Credit for Suspected / Fraudulent Digital Transactions (For ATM)
http://10.0.229.225/UBINET/EscalationMatrix.jsp?Id=1

#If customer is facing problem in logging complaint through local police station, guide customer to log complaint at www.cybercrime.gov.in

Gentle word of caution
"Never provide any of your debit card details /ATM PIN/ Personal information to anyone over email /SMS / phone calls Our bank never ask such details.'

From: "Gurpreet Singh"
To: "'Card Transaction Monitoring Team 1'", "'UPI Claims'"
Cc: "'A K Panda'", "'Parashu Ram Singh'", "'SUPPORT UPI'", "'Jaya Tripathi'", "'Anchal Kumar Sharma'", "'R K Nikhare'"
Date:[protected]:18
Subject: RE: REMINDER 1 Kindly look into the matter
________________________________________

कृपया सावधानी बरतें एवं ध्यान दें: यह ई- मेल बाहर से प्राप्त हुई है. कृपया प्रेषक के ई-मेल पते को पूर्ण रूप से जाँचे (केवल प्रेषक का नाम ही नही). प्रेषक की पहचान किए बिना लिंक पर क्लिक न करें एवं संलग्न को न खोले और पहचाने की दी गई सामग्री सुरक्षित है अथवा नही. संदिग्ध मेल के संबंध में, कृपया antiphishing.[protected]@unionbankofindia.com पर रिपोर्ट करें

CAUTION AND ATTENTION PLEASE: This is an external email. Please check the sender’s full email address (not just the sender name) .Do not click links or open attachments unless you recognize the sender and know the content is safe. In case of any suspicious email, please report it to antiphishing.[protected]@unionbankofindia.com
REMINDER…1

Best Regards,
Gurpreet Singh│ Team RCPL │ RCPL Logistics Pvt Ltd
D-1B-52-1959, TEXTILE COLONY IND.AREA-A LUDHIANA - 141003, India. +91 [protected]
Email id:- ldh.[protected]@rcpl.net.in  │ www.rcpl.net.in

From: Gurpreet Singh [mailto:ldh.[protected]@rcpl.net.in]
Sent: Friday, December 18, 2020 11:33 AM
To: 'Gurpreet Singh'; 'Card Transaction Monitoring Team 1'; 'UPI Claims'
Cc: 'A K Panda'; 'Parashu Ram Singh'; 'SUPPORT UPI'; 'Jaya Tripathi'; 'Anchal Kumar Sharma'; 'R K Nikhare'
Subject: REMINDER 1 Kindly look into the matter
Importance: High

Dear UPI Team,

As per discussion with Branch Manager(SBI LUDHIANA) Please raise the charge back to union bank.


Cc::Dear Union bank Team :- Please give the advise and confirm.


Best Regards,
Gurpreet Singh│ Team RCPL │ RCPL Logistics Pvt Ltd
D-1B-52-1959, TEXTILE COLONY IND.AREA-A LUDHIANA - 141003, India. +91 [protected]
Email id:- ldh.[protected]@rcpl.net.in  │ www.rcpl.net.in

From: Gurpreet Singh [mailto:ldh.[protected]@rcpl.net.in]
Sent: Tuesday, December 15, 2020 1:39 PM
To: 'Card Transaction Monitoring Team 1'; 'UPI Claims'
Cc: 'A K Panda'; 'Parashu Ram Singh'; 'SUPPORT UPI'; 'Jaya Tripathi'; 'Anchal Kumar Sharma'; 'R K Nikhare'
Subject: Kindly look into the matter

Dear UPI Team,

As per discussion with Branch Manager(SBI LUDHIANA) Please raise the charge back to union bank.


Cc::Dear Union bank Team :- Please give the advise and confirm.

Best Regards,
Gurpreet Singh│ Team RCPL │ RCPL Logistics Pvt Ltd
D-1B-52-1959, TEXTILE COLONY IND.AREA-A LUDHIANA - 141003, India. +91 [protected]
Email id:- ldh.[protected]@rcpl.net.in  │ www.rcpl.net.in

From: Card Transaction Monitoring Team 1 [mailto:[protected]@unionbankofindia.com]
Sent: Monday, December 14, 2020 11:13 AM
To: UPI Claims
Cc: A K Panda; Parashu Ram Singh; Gurpreet Singh; 'SUPPORT UPI'; Jaya Tripathi; Anchal Kumar Sharma; R K Nikhare
Subject: *Confidential: Re: Fw: REMINDER 7
Importance: High

महोदय/महोदया Sir/Madam,

Kindly look into the matter.

@Mr Gurpreet,

Kidnly raise chargeback through your bank as per NPCI guidelines.
Regards,
Yateendra

Card Transaction Monitoring Team
Digital Banking Department
Central Office, Mumbai
[protected] I.P.-361122
Kindly mention DAFT_Name of Customer_Account Number
*Please be guided through below circulars whenever any fraud is reported to you
1. Instruction Circulars[protected] COMPENSATION POLICY 2020-21 dated 21/03/2020
2. Instruction Circulars[protected] FRAUD RISK MANAGEMENT (FRM) POLICY 2020 - 21 dated 30/03/2020
3. Instruction Circulars[protected] dated 19/03/2020 Missed Call Facility for Blocking UPI Transactions
4. Instruction Circulars[protected] dated 25/06/2020 Shadow Credit for Suspected / Fraudulent Digital Transactions (For ATM)
http://10.0.229.225/UBINET/EscalationMatrix.jsp?Id=1

#If customer is facing problem in logging complaint through local police station, guide customer to log complaint at www.cybercrime.gov.in

Gentle word of caution
"Never provide any of your debit card details /ATM PIN/ Personal information to anyone over email /SMS / phone calls Our bank never ask such details.'

From: Parashu Ram Singh/AGM/DIGITALBANKING/CO/UnionBank
To: A K Panda/CM/DIGITALBANKING/CO/[protected]@unionbank, Card Transaction Monitoring Team 1/DIGITALBANKING/CO/[protected]@unionbank
Date:[protected]:34 AM
Subject: Fw: REMINDER 7
________________________________________

Regards
P R Singh,
Union Bank, DBD Reay Road Mumbai.

Gurpreet Singh --- RE: REMINDER 7 ---
From: "Gurpreet Singh"

To: "'Gurpreet Singh'", "'SUPPORT UPI'", [protected]@unionbankofindia.com, [protected]@unionbankofindia.com, [protected]@unionbankofindia.com, vijay.[protected]@unionbankofindia.com, [protected]@unionbankofindia.com, [protected]@unionbankofindia.com

Cc: "'gurpreet singh'"

Date: Thu, 10-Dec-2020 10:26 am
Subject: RE: REMINDER 7


________________________________________
कृपया सावधानी बरतें एवं ध्यान दें: यह ई- मेल बाहर से प्राप्त हुई है. कृपया प्रेषक के ई-मेल पते को पूर्ण रूप से जाँचे (केवल प्रेषक का नाम ही नही). प्रेषक की पहचान किए बिना लिंक पर क्लिक न करें एवं संलग्न को न खोले और पहचाने की दी गई सामग्री सुरक्षित है अथवा नही. संदिग्ध मेल के संबंध में, कृपया antiphishing.[protected]@unionbankofindia.com पर रिपोर्ट करें

CAUTION AND ATTENTION PLEASE: This is an external email. Please check the sender’s full email address (not just the sender name) .Do not click links or open attachments unless you recognize the sender and know the content is safe. In case of any suspicious email, please report it to antiphishing.[protected]@unionbankofindia.com
Dear UPI Team,

Please confirm the status on urgent basis…..


Best Regards,
Gurpreet Singh│ Team RCPL │ RCPL Logistics Pvt Ltd
D-1B-52-1959, TEXTILE COLONY IND.AREA-A LUDHIANA - 141003, India. +91 [protected]
Email id:- ldh.[protected]@rcpl.net.in  │ www.rcpl.net.in

From: Gurpreet Singh [mailto:ldh.[protected]@rcpl.net.in]
Sent: Thursday, November 26, 2020 10:47 AM
To: 'Gurpreet Singh'; 'SUPPORT UPI'; '[protected]@unionbankofindia.com'; '[protected]@unionbankofindia.com'; '[protected]@unionbankofindia.com'; 'vijay.[protected]@unionbankofindia.com'; '[protected]@unionbankofindia.com'; '[protected]@unionbankofindia.com'
Cc: 'gurpreet singh'
Subject: REMINDER 5 RTI complaint
Importance: High

Dear UPI Team,

Please confirm the status on urgent basis…..

Best Regards,
Gurpreet Singh│ Team RCPL │ RCPL Logistics Pvt Ltd
D-1B-52-1959, TEXTILE COLONY IND.AREA-A LUDHIANA - 141003, India. +91 [protected]
Email id:- ldh.[protected]@rcpl.net.in  │ www.rcpl.net.in

From: Gurpreet Singh [mailto:ldh.[protected]@rcpl.net.in]
Sent: Monday, November 02, 2020 10:28 AM
To: 'SUPPORT UPI'; '[protected]@unionbankofindia.com'; '[protected]@unionbankofindia.com'; '[protected]@unionbankofindia.com'; 'vijay.[protected]@unionbankofindia.com'; '[protected]@unionbankofindia.com'; '[protected]@unionbankofindia.com'
Cc: 'gurpreet singh'
Subject: RE: REMINDER 5 RTI complaint

Dear UPI Team,

Thanks for positive reply.

Best Regards,
Gurpreet Singh│ Team RCPL │ RCPL Logistics Pvt Ltd
D-1B-52-1959, TEXTILE COLONY IND.AREA-A LUDHIANA - 141003, India. +91 [protected]
Email id:- ldh.[protected]@rcpl.net.in  │ www.rcpl.net.in

From: SUPPORT UPI [mailto:support.[protected]@sbi.co.in]
Sent: Saturday, October 31, 2020 2:42 PM
To: [protected]@unionbankofindia.com; [protected]@unionbankofindia.com; [protected]@unionbankofindia.com; vijay.[protected]@unionbankofindia.com; [protected]@unionbankofindia.com; [protected]@unionbankofindia.com
Cc: Gurpreet Singh; 'gurpreet singh'
Subject: RE: REMINDER 5 RTI complaint


Dear Sir/Madam,

We would like to inform you that transaction reference number[protected] was successful done from our side. we have below details of beneficiary bank account we request you to kindly get the funds reversed since it's wrong transaction.

Payment Reference No [protected] Cust Ref No [protected]
Payer Name GURPREET SINGH Payee Name
Payer Virtual Address [protected]@sbi Payee Virtual Address [protected]@ubin0546887.ifsc.npci

Payer Mobile No [protected] Payee Mobile No
Payer Account No [protected] Payee Account No [protected]
Payer IFSC Code SBIN0050499 Payee IFSC Code ubin0546887
Payer Account Type SAVINGS Payee Account Type DEFAULT
Transaction Amount 2000.00 INR Total Transaction Amount 0.00 INR

BHIM & SBI PAY UPI Mobile App

Please advise to customers to lodge complaints through App only.
SBI PAY UPI - Raise Dispute BHIM - Report Issue

For non-financial complaints send by mail to support.[protected]@sbi.co.in
Thanks & Regards

UPI Support Team
State Bank Global IT Centre
CBD- Belapur
Navi Mumbai.
AK

CARE: SBI NEVER ASKS FOR YOUR PASSWORDS.
DONOT DISCLOSE YOUR PASSWORDS/OTP OVER PHONE/MAIL TO ANY ONE.

From: Gurpreet Singh
Sent: 26 October 2020 13:57
To: SUPPORT UPI ; 'gurpreet singh'
Subject: RE: REMINDER 5 RTI complaint
Importance: High

Warning: This email is not originated from SBI. Do not click on attachment or links/URL unless sender is reliable. Malware/ Viruses can be easily transmitted via email.
Dear Sir,

This is not Fraud transaction..this is wrong transaction. i want to back money.

Best Regards,
Gurpreet Singh│ Team RCPL │ RCPL Logistics Pvt Ltd
D-1B-52-1959, TEXTILE COLONY IND.AREA-A LUDHIANA - 141003, India. +91 [protected]
Email id:- ldh.[protected]@rcpl.net.in  │ www.rcpl.net.in

From: SUPPORT UPI [mailto:support.[protected]@sbi.co.in]
Sent: Monday, October 26, 2020 1:54 PM
To: 'gurpreet singh'
Cc: Gurpreet Singh
Subject: RE: REMINDER 5 RTI complaint

Dear Sir/Madam,

Greetings from UPI PAY app!

This is in reference to your e-mail.

In order to assist you with your query, We request you to kindly confirm whether below transaction is pertain to wrong or fraud.

We value your association with us and assure you of our best services. Should you need any further information/clarification, please feel free to write in to us at support.[protected]@sbi.co.in.

State Bank of India welcomes your feedback/suggestions.


BHIM & SBI PAY UPI Mobile App

Please advise to customers to lodge complaints through App only and through CMS or Mail.
SBI PAY UPI - Raise Dispute BHIM - Report Issue

For non-financial complaints send by mail to support.[protected]@sbi.co.in
Thanks & Regards

UPI Support Team
State Bank Global IT Centre
CBD- Belapur
Navi Mumbai.
SK
CARE: SBI NEVER ASKS FOR YOUR PASSWORDS.
DONOT DISCLOSE YOUR PASSWORDS/OTP OVER PHONE/MAIL TO ANY ONE.

From: Gurpreet Singh
Sent: 24 October 2020 11:47
To: 'gurpreet singh' ; SUPPORT UPI
Subject: REMINDER 5 RTI complaint
Importance: High

Warning: This email is not originated from SBI. Do not click on attachment or links/URL unless sender is reliable. Malware/ Viruses can be easily transmitted via email.
Dear UPI TEAM,


Please clear my matter on urgent basis….your team always required transition number and slip.i already provide your team many times.till dated my money not come back and I am very annoyed with your services.


Best Regards,
Gurpreet Singh│ Team RCPL │ RCPL Logistics Pvt Ltd
D-1B-52-1959, TEXTILE COLONY IND.AREA-A LUDHIANA - 141003, India. +91 [protected]
Email id:- ldh.[protected]@rcpl.net.in  │ www.rcpl.net.in

From: gurpreet singh [mailto:[protected]@gmail.com]
Sent: Friday, October 23, 2020 1:48 PM
To: SUPPORT UPI; ldh.[protected]@rcpl.net.in
Subject: Re: RTI complaint

REMINDER 4

On Thu, Oct 22, 2020 at 2:23 PM gurpreet singh wrote:
REMINDER 3

On Wed, Oct 21, 2020 at 3:10 PM gurpreet singh wrote:
REMINDER...2

Dear Team,

Please give the reply on urgent basis..


Regards,
Gurpreet Singh


On Sat, Oct 10, 2020 at 3:37 PM gurpreet singh wrote:
Reminder 1

On Thu, 8 Oct 2020, 4:52 pm gurpreet singh, wrote:
Dear team,


Please find my debit amount message.


Dear SBI UPI User, ur A/cX6443 - debited by Rs2000.0 on 16Jun20 Ref No[protected]. Download YONO @ www.yonosbi.com


On Thu, 8 Oct 2020, 10:47 am SUPPORT UPI, wrote:
Dear Sir/Madam,

Greetings from UPI PAY app!

This is in reference to your e-mail.

In order to assist you with your query, we request you to provide us with your transaction reference number which starts with 9 or 0 (12 digit number)

We value your association with us and assure you of our best services. Should you need any further information/clarification, please feel free to write in to us at support.[protected]@sbi.co.in.

State Bank of India welcomes your feedback/suggestions.

BHIM & SBI PAY UPI Mobile App

Please advise to customers to lodge complaints through App only.
SBI PAY UPI - Raise Dispute BHIM - Report Issue

For non-financial complaints send by mail to support.[protected]@sbi.co.in
Thanks & Regards

UPI Support Team
State Bank Global IT Centre
CBD- Belapur
Navi Mumbai.
DT

CARE: SBI NEVER ASKS FOR YOUR PASSWORDS.
DONOT DISCLOSE YOUR PASSWORDS/OTP OVER PHONE/MAIL TO ANY ONE.

From: gurpreet singh
Sent: 04 October 2020 23:23
To: SUPPORT UPI
Cc: contactcentre
Subject: RTI complaint

Warning: This email is not originated from SBI. Do not click on attachment or links/URL unless sender is reliable. Malware/ Viruses can be easily transmitted via email.
Dear team,

I had send many mails. But you are not giving positive response.if problem will not resolve this week. I will complete by RTI. I am waiting last July month.

On Sat, 3 Oct 2020, 10:14 am gurpreet singh, wrote:
Dear team,


Please find attached file. I want to reverse money on urgent basis. This attachment send 4-5 time. But you are not giving positive response. Please clear my problem on urgent basis.

On Sat, 3 Oct 2020, 9:32 am SUPPORT UPI, wrote:
Dear Sir/Madam,

Greetings from UPI PAY app!

This is in reference to your e-mail.

In order to assist you with your query, we request you to provide us with your transaction reference number which starts with 9 or 0 (12 digit number)

We value your association with us and assure you of our best services. Should you need any further information/clarification, please feel free to write in to us at support.[protected]@sbi.co.in.
State Bank of India welcomes your feedback/suggestions.

BHIM & SBI PAY UPI Mobile App

Please advise to customers to lodge complaints through App only.
SBI PAY UPI - Raise Dispute BHIM - Report Issue

For non-financial complaints send by mail to support.[protected]@sbi.co.in
Thanks & Regards

UPI Support Team
State Bank Global IT Centre
CBD- Belapur
Navi Mumbai.
LB

From: gurpreet singh
Sent: 01 October 2020 20:06
To: SUPPORT UPI ; contactcentre
Subject: Payment issue reminder 2

Warning: This email is not originated from SBI. Do not click on attachment or links/URL unless sender is reliable. Malware/ Viruses can be easily transmitted via email.
Reminder 2

On Sat, 19 Sep 2020, 8:20 am Mail Delivery Subsystem, wrote:
Message blocked
Your message to [protected]@sifyitest.com has been blocked. See technical details below for more information.

The response from the remote server was:
550 5.4.1 Recipient address rejected: Access denied. AS[protected] [SG2APC01FT012.eop-APC01.prod.protection.outlook.com]

[protected] Forwarded message[protected]
From: gurpreet singh
To: SUPPORT UPI, State Bank of India, contactcentre
Cc:
Bcc:
Date: Sat, 19 Sep 2020 08:20:43 +0530
Subject: Remember 1 Wrong Money transfer issue
----- Message truncated -----

The information in this mail is confidential and is intended solely for addressee. Access to this mail by anyone else is unauthorized. Copying or further distribution beyond the original recipient may be unlawful. Any opinion expressed in this mail is that of sender and does not necessarily reflect that of State Bank group.
---

“सावधान: यूनियन बैंक ऑफ इंडिया कभी भी व्यक्तिगत जानकारी जैसे- बैंक खाते की जानकारी, पासवर्ड, डेबिट/क्रेडिट कार्ड का विवरण इत्यादि मांगने के लिये कोई फोन नहीं करता, न ही ई-मेल या एमएमएस भेजता है. कृपया ऐसे फोन का किसी भी प्रकार से उत्तर न दें.”

“इस ई-मेल और अनुलग्नक का संदेश पूरी तरह से पाने वाले/वालों के लिये है और गोपनीय हो सकता है. यदि आपको ग़लती से यह संदेश मिला है तो कृपया तत्काल प्रेषक को वापसी ई-मेल से सूचित करें और इस ई-मेल को डिलीट कर दें. हालांकि इस ई-मेल और अनुलग्नक को मालवेयर मुक्त रखने के लिये उचित सावधानी बरती गई है, लेकिन इस ई-मेल के उपयोग के कारण यदि कोई भी नुकसान या क्षति होती है तो इसके लिए यूनियन बैंक ऑफ इंडिया किसी भी तरह से ज़िम्मेदार नहीं है”

"Caution : Union Bank of India never sends mails, SMSs or make calls asking for personal information such as your bank account details, passwords, Debit / Credit card details etc, . Please do not respond to such calls in any manner.”

“The message (including the attachment) in this e-mail is intended solely for the addressee(s) and may be confidential. If you have received this message by mistake, please inform the sender immediately via return e-mail and delete the e-mail. Though all reasonable precautions have been taken to ensure that the message and its attachments are free from Malware, Union Bank of India does not accept any responsibility for any loss or damage the use of this e-mail may cause."

“सावधान: यूनियन बैंक ऑफ इंडिया कभी भी व्यक्तिगत जानकारी जैसे- बैंक खाते की जानकारी, पासवर्ड, डेबिट/क्रेडिट कार्ड का विवरण इत्यादि मांगने के लिये कोई फोन नहीं करता, न ही ई-मेल या एमएमएस भेजता है. कृपया ऐसे फोन का किसी भी प्रकार से उत्तर न दें.”

“इस ई-मेल और अनुलग्नक का संदेश पूरी तरह से पाने वाले/वालों के लिये है और गोपनीय हो सकता है. यदि आपको ग़लती से यह संदेश मिला है तो कृपया तत्काल प्रेषक को वापसी ई-मेल से सूचित करें और इस ई-मेल को डिलीट कर दें. हालांकि इस ई-मेल और अनुलग्नक को मालवेयर मुक्त रखने के लिये उचित सावधानी बरती गई है, लेकिन इस ई-मेल के उपयोग के कारण यदि कोई भी नुकसान या क्षति होती है तो इसके लिए यूनियन बैंक ऑफ इंडिया किसी भी तरह से ज़िम्मेदार नहीं है”

"Caution : Union Bank of India never sends mails, SMSs or make calls asking for personal information such as your bank account details, passwords, Debit / Credit card details etc, . Please do not respond to such calls in any manner.”

“The message (including the attachment) in this e-mail is intended solely for the addressee(s) and may be confidential. If you have received this message by mistake, please inform the sender immediately via return e-mail and delete the e-mail. Though all reasonable precautions have been taken to ensure that the message and its attachments are free from Malware, Union Bank of India does not accept any responsibility for any loss or damage the use of this e-mail may cause."

Sir I seeding my adhar with sbi account After one day i found a message your adhar seeding request is rejected by NPCI .
Sir please suggest what i am doing

I got a call and they offer a job and ask me to pay Rs1600/- to their account.I sent the money via Google pay. After that I enquired about their details and knew that they were fraudulent. So I kindly request you to refund my money. I entered all their details and my UPI transaction Id below:
AIRPORT AUTHORITY OF INDIA
IDFC BANK ACCOUNT DETAILS
NAME- AIRPORT AUTHORITY OF INDIA
ACCOUNT NO- [protected]
IFSC CODE- IDFB0040101
AMOUNT- 1600
UPI TRANSACTION ID :[protected]
GOOGLE PAY TRANSACTION ID : CICAgODQ---VYQ

I have transferred money to wrong account number and money got deposited to unknown persons account number. Would like to raise a request for the reversal of the same. I used Google pay UPI transaction system for this and my bank asked me to approach NPCI to raise a complaint. herewith i attach wrong transaction receipts and my State bank of India account details for your kind reference. Please help me out in this issue.

Hi,

I made transaction on 3/02/2021 from ICICI bank account to Zerodha and transaction was unsuccessful but amount deducted from account.
ICICI bank is telling that amount successfully credited to beneficiary ( I.e.zerodha) and zerodha confirmed that amount not hit its bank and to raise complaint NPCI to revert money
Please find the attached screenshot of beneficiary response and do needful.
Bank account[protected]
Bank - ICICI
Amount transferred - 10000/
Transaction date[protected]
UPI reference[protected]
Mob -[protected]
Mail - [protected]@gmail.com
[protected]@gmail.com

I suggest to provide mobile prepaid recharge in bill pay option, as almost all people using UPI recharge there prepaid mobile online by any UPI applications. That is the most common payment people do most on there UPI Apps.
So, i have already suggested about prepaid mobile recharge option some time ago, and I suggesting it once more time.

There is a online app called "Super like", they attract customers by giving money by like videos on youtube, Instagram and facebook platforms. There are many levels of employment, VIP1 to VIP8. VIP1 starts with investing money of Rs.1000 and VIP8 by investing Rs.100000.
Providing you with the image to which UPI i last paid. All are frauds.

On line fraud with me on, 13 Feb'2021 to 18 Feb'2021, on Phonepe upi platform total amount Rs.8, 78, 000.00.Please search this attachment file and block this person account.
I request you total debited my refund to my account.
M-[protected]

Maine online account open kiya tha State bank of india main Lekin main aeps ka istemaal nhi kar pa raha hoon
Sabir khan
Ac no [protected]
Branch Dhanepur
IFSC SBIN00011237