Submit a Complaint
Claimed

National Payments Corporation of India [NPCI] Complaints & Reviews

www.npci.org.in
1
Updated: Jan 22, 2026
Complaints 4226
Resolved
364
Unresolved
3862
Bad 😕 It seems that National Payments Corporation of India [NPCI] has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.
Complaints
Contacts

File a complaint to National Payments Corporation of India [NPCI]

Having problems with National Payments Corporation of India [NPCI]?

File a complaint and get it resolved by National Payments Corporation of India [NPCI] customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT
Banks
National Payments Corporation of India [NPCI]

National Payments Corporation of India [NPCI] reviews & complaints page 35

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
P
pan90
Feb 11, 2021
Report
Copy

Address: VPO MOI MAJRI SONIPAT

NAME - PANKAJ
ACCOUNT NUMBER - [protected]
transition date - 17/12/2020
DEBIT AMOUNT - 2200
मैंने 17/12/2020 को अपने अकाउंट से UPI के द्वारा CSC WALLET मे 2200 रुपए डाले थे जो कि transition Error show हो गया था अब बैंक ब्रांच वाले बोल रहे है कि पैसे बैंक से जा चुके है और CSC WALLET मे पैसे आये नही मै काफी परेसान हो गया हु मैने CSC HELPLINE NUMBER पर भी कई बार COMPLAINT कर ली और बैंक मे भी कई चक्कर लगा लिए प्लीज मेरी समस्या का हल करने का कष्ट करे
please check attechment
National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
Helpful
Found this helpful?
Write a comment
Report
Copy

Post your Comment

Comment Guidelines
    I want to submit Complaint Positive Review Neutral Comment
    Add Image
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    M
    manvarsingh
    from Delhi, Delhi
    Feb 11, 2021
    Report
    Copy

    I was investing in different mutual fund schemes through ECS mode. Recently, my banker has deducted a certain amount towards NACH charges. I urge the bank that since i was already investing through ECS hence there is no logic to deduct amount towards NACH charges. NACH charges should be implemented on new customers and not to the existing customers who are already enrolled in ECS. My banker has informed that NACH charges shall be applicable to each & every investors.
    Kindly clarify whether bank can levy NACH charges to those investors who were already investing through ECS?
    National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
    Helpful
    Found this helpful?
    Write a comment
    Report
    Copy

    Post your Comment

    Comment Guidelines
      I want to submit Complaint Positive Review Neutral Comment
      Add Image
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      S
      Shv7837am
      from Powai, Maharashtra
      Feb 11, 2021
      Report
      Copy

      One hacker hack my previous office colleague Facebook id and he send me a message that his massi daughter is in hospital and he need some money for his treatment and he give me his no for transfer the money in his google pay a/c and I transfer in that no by google pay Rs 7000 but when I call to my friend than he said that his Facebook id is hack by hacker. Now I want how can I get my Rs 7000 back
      National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
      Helpful
      Found this helpful?
      Write a comment
      Report
      Copy

      Post your Comment

      Comment Guidelines
        I want to submit Complaint Positive Review Neutral Comment
        Add Image
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        E
        ePrem Wagh
        from Ghumarwin, Himachal Pradesh
        Feb 9, 2021
        Report
        Copy

        Address: At Panvi khandala post chandgaon tq vaijapur district aurangabad

        I am chasing for my 5000 rupee from 1st January 2021. Google pay is not supporting with my refund. I had complaint with Google support team. Still not received refund. Transaction I'd is[protected].

        Please give me back my money.
        National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
        Helpful
        Found this helpful?
        Write a comment
        Report
        Copy

        Post your Comment

        Comment Guidelines
          I want to submit Complaint Positive Review Neutral Comment
          Add Image
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          S
          Santhi Priya1919
          from Kaikaram, Andhra Pradesh
          Feb 8, 2021
          Report
          Copy

          Address: Gorlavaripalem, Gorlavaripalem

          Respected sir this is saikrishna oruganti I was applied to ipo's through my phone pay UPI some of amount was block from my account only half amount was goes to zerodha remaining amount was not returned to my account pls check and return my amount
          National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
          Helpful
          Found this helpful?
          Write a comment
          Report
          Copy

          Post your Comment

          Comment Guidelines
            I want to submit Complaint Positive Review Neutral Comment
            Add Image
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            P
            Prakash Hamraj
            from Guwahati, Assam
            Feb 7, 2021
            Report
            Copy

            Address: VILL-LARNPUR POST-LARNPUR PS-IsLAMPUR NALNDA PIN-, CODE-803116

            Sir mere sath 10000 online fraud huaa sir mere sath apni bato lakr 10000 fraud karvaye hai
            National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
            Feb 07, 2021
            Updated by Prakash Hamraj             10000 fraud hone samd me

            Helpful
            Found this helpful?
            Write a comment
            Report
            Copy

            Post your Comment

            Comment Guidelines
              I want to submit Complaint Positive Review Neutral Comment
              Add Image
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              A
              anurag upd
              from Indore, Madhya Pradesh
              Feb 7, 2021
              Report
              Copy

              Dear Sir/Madam,
              I am facing problem since 5 months, and constantly contacting Paytm to fix my upi . At last they said to contact NPCI
              When i try to send money message appears
              Your payment was declined as per NPCI risk policy to protect your account.

              Please contact Paytm Payment bank and fix my upi
              Account Name - Anurag Upadhyay
              Account no[protected]
              Ifsc - PYTM0123456
              National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
              Helpful
              Found this helpful?
              Write a comment
              Report
              Copy

              Post your Comment

              Comment Guidelines
                I want to submit Complaint Positive Review Neutral Comment
                Add Image
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                F
                Faisalmirza766
                from Ghumarwin, Himachal Pradesh
                Feb 7, 2021
                Report
                Copy

                I have submitted examination fee of abdul kalam technical university lucknow but an amount of INR 7865 on 25 January 2021 has been debited from my account [protected] with transaction number[protected] . when I was mailed to aktu then they are saying that your amount did not receive in university. my request is to you to please see the matter of debited transaction .when I contacted to branch then there is no reply of branch manager regarding deduction.
                kindly resolve my problem.
                National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
                Helpful
                Found this helpful?
                Write a comment
                Report
                Copy

                Post your Comment

                Comment Guidelines
                  I want to submit Complaint Positive Review Neutral Comment
                  Add Image
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  9
                  9354865985
                  Feb 6, 2021
                  Report
                  Copy

                  Address: KANPUR NAGAR,(209206),UTTAR PRADESH

                  I closed my old bank account in dec 2019 and opened a new account in the same branch but till now my aadhar is not update in npci mapper.
                  Respected
                  plz do needfull (npci)

                  a/c no. Xxxxxxxxxx178940
                  adhaar no.-xxxxxxxx2972
                  National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
                  Feb 08, 2021
                  Updated by 9354865985                   The bank has shared a screenshot with me in which my Aadhaar is active but has not been displayed in NPCI's servers for the last 1 year.

                  Helpful
                  Found this helpful?
                  Write a comment
                  Report
                  Copy

                  Post your Comment

                  Comment Guidelines
                    I want to submit Complaint Positive Review Neutral Comment
                    Add Image
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    R
                    ram1946
                    from Mumbai, Maharashtra
                    Feb 5, 2021
                    Report
                    Copy

                    My PAN AAVPR8356F.I subscribed to IPO Indigopaints in Jan 2021 and no allotment was issued to me. While subscribing I used UPI application tgo hold fund.In the first attemy IDFCFIRST Bank was selected but a pop up mesage asked me to try again. In the second attempt i selected ICICI b ank and the Hold was successful.

                    The hold was released from ICICI Bank on 29th Jan 2021. However i was surprised to see a HOLD for Rs 14900 in IDFCFirst bank which had failed during UPI instruction. Now this Hold is not removed. Emails to Bank and NCPI are not responded. The Broker asked me to email at ipo.[protected]@npci.org.in which I di but no response. At their portal several complaints are made but no response. It appears only Tsunami can move their personnel to respond.
                    National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
                    Helpful
                    Found this helpful?
                    Write a comment
                    Report
                    Copy

                    Post your Comment

                    Comment Guidelines
                      I want to submit Complaint Positive Review Neutral Comment
                      Add Image
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      D
                      Darpan1987
                      from Noida, Uttar Pradesh
                      Feb 5, 2021
                      Report
                      Copy

                      My rupay card transactions was refunded but not credit in bankn account
                      National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
                      Helpful
                      Found this helpful?
                      Write a comment
                      Report
                      Copy

                      Post your Comment

                      Comment Guidelines
                        I want to submit Complaint Positive Review Neutral Comment
                        Add Image
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        1
                        119 Sangeeta
                        from Noida, Uttar Pradesh
                        Feb 4, 2021
                        Report
                        Copy

                        I remove my first account from npci mapping and add other bank account link aadhar but it is not shown by uidia aadhar website and it shows only first account which was delete from bank.
                        My SBI bank employee says that it is not our work to link aadhar with npci. uidia do itself npci mapping.
                        National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
                        Helpful
                        Found this helpful?
                        Write a comment
                        Report
                        Copy

                        Post your Comment

                        Comment Guidelines
                          I want to submit Complaint Positive Review Neutral Comment
                          Add Image
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          R
                          Rahul Khanshetty
                          Feb 3, 2021
                          Report
                          Copy

                          I an SangmeshI have done transaction through phone pay scan to merchant the money has been deducted from my account but did not deposit to merchant account the transaction with UTR number[protected] on 31st of jan 2021 I have contacted bank and phone pay but did not get any help kindly help me with this Transaction getting my money back
                          National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
                          Helpful
                          Found this helpful?
                          Write a comment
                          Report
                          Copy

                          Post your Comment

                          Comment Guidelines
                            I want to submit Complaint Positive Review Neutral Comment
                            Add Image
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            D
                            Dm khatri
                            Feb 2, 2021
                            Report
                            Copy

                            Address: Pune

                            Mene Googal pay se 31/12/2020 ko 52920/- ka payment kiya mere bank account se debit but receiver ke Bank a/c me credit Nahi huya abhi tak transactions UPI[protected] hai so please mera amount muje retun karane meri help kare please
                            National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
                            Helpful
                            Found this helpful?
                            Write a comment
                            Report
                            Copy

                            Post your Comment

                            Comment Guidelines
                              I want to submit Complaint Positive Review Neutral Comment
                              Add Image
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              A
                              apulkr328
                              Jan 31, 2021
                              Report
                              Copy

                              Address: RCF COLONY, NEAR RCF SPORT COMPLEX, MAHUL ROAD , CHEMBUR

                              Dear sir,
                              with ref to BHIM APP-transection dt-21.01.2021, transection ID[protected] with My sbi account no-[protected] & by-UPI ID-[protected]@UPI
                              Two transaction of 10000/- done on 21.01.2021, only one is credited to my zerodha demate account.
                              one transaction on 21.01.2021 was failed and neither credited to demate account nor reverse to my bank account.
                              TILL TODAY STATUS SHOWN IN BHIM APP IS FAILED.
                              kindly look into matter and return the amount 10000/-
                              National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
                              Helpful
                              Found this helpful?
                              Write a comment
                              Report
                              Copy

                              Post your Comment

                              Comment Guidelines
                                I want to submit Complaint Positive Review Neutral Comment
                                Add Image
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                F
                                farman walele
                                from Mumbai, Maharashtra
                                Jan 29, 2021
                                Report
                                Copy

                                My car no. Mh04dr6212 is blacklisted as it is showing sufficient balance in airtel bank wallet. As i was unable to add money to wallet coz airtel has block my account as it was not operatial for more the three months. And now fast tag is deactivated and blacklisted.
                                Pls resolve my problem and airtel payment bank is not helping out. Kindly do the needful
                                National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
                                View replies
                                Still my problem is not resolved. Please do the needful, so that i can purchase another fast tag
                                Reply
                                Helpful
                                Found this helpful?
                                1 Comment
                                Report
                                Copy

                                Post your Comment

                                Comment Guidelines
                                  I want to submit Complaint Positive Review Neutral Comment
                                  Add Image
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  G
                                  Gopi Kannayan
                                  Jan 29, 2021
                                  Report
                                  Copy

                                  My vechicle no TN22BY6286 has been blacklisted by npci for unknown reasons...it's very difficult for us to use and get a new one
                                  Sir
                                  Kindly do the needful to remove my vechicle no from blocklist
                                  National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
                                  Helpful
                                  Found this helpful?
                                  Write a comment
                                  Report
                                  Copy

                                  Post your Comment

                                  Comment Guidelines
                                    I want to submit Complaint Positive Review Neutral Comment
                                    Add Image
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit
                                    P
                                    Prasanna Sudarsanan
                                    from Chennai, Tamil Nadu
                                    Jan 28, 2021
                                    Report
                                    Copy

                                    UPI PIN ERROR
                                    I Can't transaction Any Amount
                                    National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
                                    Helpful
                                    Found this helpful?
                                    Write a comment
                                    Report
                                    Copy

                                    Post your Comment

                                    Comment Guidelines
                                      I want to submit Complaint Positive Review Neutral Comment
                                      Add Image
                                      code
                                      By clicking Submit you agree to our Terms of Use
                                      Submit
                                      M
                                      Mandar23
                                      Jan 28, 2021
                                      Report
                                      Copy

                                      Aadhar linked in bank, but not seeded in NPCI. Aadhar is not appearing in NPCI. Kindly linked aadhar
                                      National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
                                      Helpful
                                      Found this helpful?
                                      Write a comment
                                      Report
                                      Copy

                                      Post your Comment

                                      Comment Guidelines
                                        I want to submit Complaint Positive Review Neutral Comment
                                        Add Image
                                        code
                                        By clicking Submit you agree to our Terms of Use
                                        Submit
                                        M
                                        meghayadav
                                        from Pipalkoti, Uttarakhand
                                        Jan 28, 2021
                                        Report
                                        Copy

                                        Address: F47 vatika suncity vistar 243001

                                        Dear Sir/Madam
                                        There was a fraud in my account vide transaction id UPI/[protected]/P2v/mrsonu.s dated 24jan 2021 at 11.17hrs through paytm by scanning the QR code.

                                        You are requested to take appropriate action to recover my money.
                                        National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
                                        Helpful
                                        Found this helpful?
                                        Write a comment
                                        Report
                                        Copy

                                        Post your Comment

                                        Comment Guidelines
                                          I want to submit Complaint Positive Review Neutral Comment
                                          Add Image
                                          code
                                          By clicking Submit you agree to our Terms of Use
                                          Submit

                                          Related businesses

                                          SMERA Ratings
                                          1
                                          (5)
                                          Punjab National Bank [PNB]
                                          1.1
                                          (4896)
                                          State Bank of India [SBI]
                                          1.4
                                          (27952)