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National Payments Corporation of India [NPCI] Complaints & Reviews

www.npci.org.in
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Updated: Apr 1, 2025
Complaints 4169
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357
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Bad 😕 It seems that National Payments Corporation of India [NPCI] has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.
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National Payments Corporation of India [NPCI] reviews & complaints page 35

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S
Shv7837am
from Powai, Maharashtra
Feb 11, 2021
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One hacker hack my previous office colleague Facebook id and he send me a message that his massi daughter is in hospital and he need some money for his treatment and he give me his no for transfer the money in his google pay a/c and I transfer in that no by google pay Rs 7000 but when I call to my friend than he said that his Facebook id is hack by hacker. Now I want how can I get my Rs 7000 back
National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
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    E
    ePrem Wagh
    from Ghumarwin, Himachal Pradesh
    Feb 9, 2021
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    Address: At Panvi khandala post chandgaon tq vaijapur district aurangabad

    I am chasing for my 5000 rupee from 1st January 2021. Google pay is not supporting with my refund. I had complaint with Google support team. Still not received refund. Transaction I'd is[protected].

    Please give me back my money.
    +4 photos
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      S
      Santhi Priya1919
      from Kaikaram, Andhra Pradesh
      Feb 8, 2021
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      Address: Gorlavaripalem, Gorlavaripalem

      Respected sir this is saikrishna oruganti I was applied to ipo's through my phone pay UPI some of amount was block from my account only half amount was goes to zerodha remaining amount was not returned to my account pls check and return my amount
      +1 photos
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        P
        Prakash Hamraj
        from Guwahati, Assam
        Feb 7, 2021
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        Address: VILL-LARNPUR POST-LARNPUR PS-IsLAMPUR NALNDA PIN-, CODE-803116

        Sir mere sath 10000 online fraud huaa sir mere sath apni bato lakr 10000 fraud karvaye hai
        +2 photos
        National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
        Feb 07, 2021
        Updated by Prakash Hamraj         10000 fraud hone samd me

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          A
          anurag upd
          from Indore, Madhya Pradesh
          Feb 7, 2021
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          Dear Sir/Madam,
          I am facing problem since 5 months, and constantly contacting Paytm to fix my upi . At last they said to contact NPCI
          When i try to send money message appears
          Your payment was declined as per NPCI risk policy to protect your account.

          Please contact Paytm Payment bank and fix my upi
          Account Name - Anurag Upadhyay
          Account no[protected]
          Ifsc - PYTM0123456
          +1 photos
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            F
            Faisalmirza766
            from Ghumarwin, Himachal Pradesh
            Feb 7, 2021
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            I have submitted examination fee of abdul kalam technical university lucknow but an amount of INR 7865 on 25 January 2021 has been debited from my account [protected] with transaction number[protected] . when I was mailed to aktu then they are saying that your amount did not receive in university. my request is to you to please see the matter of debited transaction .when I contacted to branch then there is no reply of branch manager regarding deduction.
            kindly resolve my problem.
            +1 photos
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              9
              9354865985
              Feb 6, 2021
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              Address: KANPUR NAGAR,(209206),UTTAR PRADESH

              I closed my old bank account in dec 2019 and opened a new account in the same branch but till now my aadhar is not update in npci mapper.
              Respected
              plz do needfull (npci)

              a/c no. Xxxxxxxxxx178940
              adhaar no.-xxxxxxxx2972
              National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
              Feb 08, 2021
              Updated by 9354865985               The bank has shared a screenshot with me in which my Aadhaar is active but has not been displayed in NPCI's servers for the last 1 year.

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                R
                ram1946
                from Mumbai, Maharashtra
                Feb 5, 2021
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                My PAN AAVPR8356F.I subscribed to IPO Indigopaints in Jan 2021 and no allotment was issued to me. While subscribing I used UPI application tgo hold fund.In the first attemy IDFCFIRST Bank was selected but a pop up mesage asked me to try again. In the second attempt i selected ICICI b ank and the Hold was successful.

                The hold was released from ICICI Bank on 29th Jan 2021. However i was surprised to see a HOLD for Rs 14900 in IDFCFirst bank which had failed during UPI instruction. Now this Hold is not removed. Emails to Bank and NCPI are not responded. The Broker asked me to email at ipo.[protected]@npci.org.in which I di but no response. At their portal several complaints are made but no response. It appears only Tsunami can move their personnel to respond.
                +1 photos
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                  D
                  Darpan1987
                  from Noida, Uttar Pradesh
                  Feb 5, 2021
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                  My rupay card transactions was refunded but not credit in bankn account
                  National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
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                    1
                    119 Sangeeta
                    from Noida, Uttar Pradesh
                    Feb 4, 2021
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                    I remove my first account from npci mapping and add other bank account link aadhar but it is not shown by uidia aadhar website and it shows only first account which was delete from bank.
                    My SBI bank employee says that it is not our work to link aadhar with npci. uidia do itself npci mapping.
                    National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
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                      R
                      Rahul Khanshetty
                      Feb 3, 2021
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                      I an SangmeshI have done transaction through phone pay scan to merchant the money has been deducted from my account but did not deposit to merchant account the transaction with UTR number[protected] on 31st of jan 2021 I have contacted bank and phone pay but did not get any help kindly help me with this Transaction getting my money back
                      +1 photos
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                        D
                        Dm khatri
                        Feb 2, 2021
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                        Address: Pune

                        Mene Googal pay se 31/12/2020 ko 52920/- ka payment kiya mere bank account se debit but receiver ke Bank a/c me credit Nahi huya abhi tak transactions UPI[protected] hai so please mera amount muje retun karane meri help kare please
                        National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
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                          A
                          apulkr328
                          Jan 31, 2021
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                          Address: RCF COLONY, NEAR RCF SPORT COMPLEX, MAHUL ROAD , CHEMBUR

                          Dear sir,
                          with ref to BHIM APP-transection dt-21.01.2021, transection ID[protected] with My sbi account no-[protected] & by-UPI ID-[protected]@UPI
                          Two transaction of 10000/- done on 21.01.2021, only one is credited to my zerodha demate account.
                          one transaction on 21.01.2021 was failed and neither credited to demate account nor reverse to my bank account.
                          TILL TODAY STATUS SHOWN IN BHIM APP IS FAILED.
                          kindly look into matter and return the amount 10000/-
                          +2 photos
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                            F
                            farman walele
                            from Mumbai, Maharashtra
                            Jan 29, 2021
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                            My car no. Mh04dr6212 is blacklisted as it is showing sufficient balance in airtel bank wallet. As i was unable to add money to wallet coz airtel has block my account as it was not operatial for more the three months. And now fast tag is deactivated and blacklisted.
                            Pls resolve my problem and airtel payment bank is not helping out. Kindly do the needful
                            National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
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                            Still my problem is not resolved. Please do the needful, so that i can purchase another fast tag
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                              G
                              Gopi Kannayan
                              Jan 29, 2021
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                              My vechicle no TN22BY6286 has been blacklisted by npci for unknown reasons...it's very difficult for us to use and get a new one
                              Sir
                              Kindly do the needful to remove my vechicle no from blocklist
                              National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
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                                P
                                Prasanna Sudarsanan
                                from Chennai, Tamil Nadu
                                Jan 28, 2021
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                                UPI PIN ERROR
                                I Can't transaction Any Amount
                                National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
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                                  M
                                  Mandar23
                                  Jan 28, 2021
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                                  Aadhar linked in bank, but not seeded in NPCI. Aadhar is not appearing in NPCI. Kindly linked aadhar
                                  National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
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                                    M
                                    meghayadav
                                    from Pipalkoti, Uttarakhand
                                    Jan 28, 2021
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                                    Address: F47 vatika suncity vistar 243001

                                    Dear Sir/Madam
                                    There was a fraud in my account vide transaction id UPI/[protected]/P2v/mrsonu.s dated 24jan 2021 at 11.17hrs through paytm by scanning the QR code.

                                    You are requested to take appropriate action to recover my money.
                                    +1 photos
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                                      H
                                      hkganesh
                                      Jan 28, 2021
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                                      Address: Mumbai

                                      Dear Sir/Madam,
                                      I used to have SBI FASTAG before, due to poor service I've surrendered my SBI FASTAG and now I'm trying to buy new fastag from paytm it says my vehicle number is blacklisted. Kindly remove my vehicle number from blacklist.
                                      My vehicle number is MH03BE5281
                                      National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
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                                        K
                                        Kabeerkn
                                        Jan 28, 2021
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                                        Address: facebooAlice Blue Financial Service (P) Ltd No. 153/2, 3rd Floor, M.R.B.Arcade, Bagalur Main Road, Dwaraka Nagar, Yelahanka, Ban

                                        I lost money from my bank when I transferred around Rs 9000 twice through UPI but not reflected my alice blue wallet also It has not been refunded yet. I do not know what to do. A solution must be found as soon as i constantly being emailed and do not receive a satisfactory answer
                                        +4 photos
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