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National Payments Corporation of India [NPCI] Complaints & Reviews

www.npci.org.in
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Updated: Jan 22, 2026
Complaints 4226
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364
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Bad 😕 It seems that National Payments Corporation of India [NPCI] has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.
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National Payments Corporation of India [NPCI] reviews & complaints page 38

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S
Sripad D
Dec 22, 2020
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Address: Hassan

Sir/madam
I have current account in Lakshmi vilas bank which is now DBS. I am using Bharatpe for scan receipts. However since moratorium was imposed on bank the scan base not working. When checked with Bharatpe they are asking to change bank account. But I have single current a/c and LVB is a good bank and I don't want to change the bank. As such request to kindy enable the same in Bharatpe. Bharatpe says they are helpless to ADD in their APP. I complained to bank also. They told they are following with NPCI. But it's more than 15days
National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
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    R
    Roshan Singh
    Dec 21, 2020
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    Der sir my name Roshan Kumar Singh my phone pe upi I'd se fraud hua hai mera mobile number [protected] hai 20/12/2020 ok mera mobile pe [protected] is number se cell aaya tha ek ladies ki thi boli mai pay2point money transfer company se hu ye company npci se register hai ap is company ke sath I am kijiye I'd free milega but 3499 amount pay karna padega aur pay2point ke wallet thora paisa add kijiye 4 transaction hote hi paisa refund apke bank account me jayega but paisa nahi aaya aur jis number se cell aaya tha wo switch off aa raha hai sir plz help me
    National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
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      N
      NikitaKularkar
      Dec 21, 2020
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      Address: Shastri Nagar Tumsar, Tah. Tumsar, Dist. Bhandaraf

      How ilink npci form to bank account... BOM of manager said not we have not any work of npci
      National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
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        S
        swn
        from Delhi, Delhi
        Dec 21, 2020
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        Address: jodhpur

        Transaction form UPI
        amount 30000
        amount was debited from my account but receivers account not credited
        please help me sir
        National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
        Dec 21, 2020
        Updated by swn         my UPI Id [protected]@ybl
        amount 30000
        amount debited from my SBI ACCOUNT but not reached receiver account

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          K
          Kulhari
          Dec 21, 2020
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          IRTC has refunded an amount of 5160 into my debit card on 9 December 2020(payment had done through debit card by using phonepe) .
          Refund has reached the phonepe but it is still don't deposited into my bank account .
          I contacted to phonepe and my bank but they only giving excuses and extending the time period.
          Please help me in this matter, and help me to get my refund soon
          National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
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            N
            Nikul Chaudhari
            Dec 21, 2020
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            Address: Chaudhari vas, jawantri,radhanpur ,patan

            My adhar card is not linked with npci so I hve to link my adhar card I aslo link my adhar card in bank but from npci is not linked and status in inactive
            +1 videos
            National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
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              R
              Rupali2385
              Dec 19, 2020
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              Address: Pune

              As my adhar number is[protected]

              I have visited bank of Maharashtra akurdi branch Pune. Bank provided me acknowledgement which I have request no MAHB534255. Still it is not mapped in npci. Bank adhar link status it is not updated.
              My scholarship is pending.
              Do needful.
              National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
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                P
                PAPPU KUMAR SAXENA
                Dec 18, 2020
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                Address: Phonepe private limited

                I have pay using QR code from phonepe but not received merchant account so pls my refund money
                National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
                Dec 18, 2020
                Updated by PAPPU KUMAR SAXENA                 Merchant asked not reached money

                Dec 18, 2020
                Updated by PAPPU KUMAR SAXENA                 Not reached

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                  H
                  hemant chaudhary8
                  from Delhi, Delhi
                  Dec 17, 2020
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                  I made a payment to book an ipo in MRS BECTOR FOOD SPEC through zerodha [id- RP9228]but after some time I deleted the request of bid but I didn't get the money refunded below the message of transaction of payment (Your UPI-Mandate for Rs 14300.00 is successfully created towards MRS BECTOR FOOD SPEC and funds are blocked from A/c No. XXXXXX9820. Application No. BECTORFOODRP[protected], UMN: [protected]@okhdfcbank. If not you, kindly report on [protected]. ) kindly help me to get the money back thank you.
                  National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
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                    D
                    Dheeraj Awasthi2020
                    from Delhi, Delhi
                    Dec 16, 2020
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                    Hi
                    I purchased second hand eon last year in Aug 2019 and its mentioned that my vehicle blacklisted by NPCI due to fat tag.
                    My previous owner already cleared dues and fast tag closed on 07 DEC 2020

                    Kindly remove from blacklisted from car so that I purchase new fasttag at earliest
                    Its very urgent for me
                    National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
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                      A
                      Aishwarya Hebsur
                      Dec 15, 2020
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                      My previous bank PMC has been restricted by RBI so the scholarship amount which was to be given is not received kindly look into the matter
                      National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
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                        P
                        pbnazrin
                        from Powai, Maharashtra
                        Dec 15, 2020
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                        My Aadhar is mapped with ICICI in NPCI. I wanted to change it and link it with Canara bank .So a requet was given to Canara bank to map the aadhar with NPCI on 5th December 2020.Bank authority had finished the procedures to map Aadhar with NPCI on the same day itself. Still mapping status is shown as active with ICICI bank on the UIDAI site.
                        Mapping status is shown as blank when the bank checked in the NPCI site. Please let me know why the mapping status is not getting updated with Canara bank.

                        Aadhar number :[protected]
                        National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
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                          V
                          Vinayak D
                          Dec 15, 2020
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                          Address: H NO 63 NAVANAGAR HUBBALLI

                          Wrongly debited of Rs 5000 on 03.12.2020 from my SB A/c Payment made through Google Pay Transaction No[protected]. But Still Amount Not Credit to my SB Account. Request you to re Credit the Amount to my Account.
                          National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
                          Dec 15, 2020
                          Updated by Vinayak D                           wrongly debited of Rs 5000 on 03.12.2020 from my SB A/c Payment made through Google Pay Transaction No[protected]. But Still Amount Not Credit to my SB Account. Request you to re Credit the Amount to my Account.

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                            00ashutosh00
                            from Powai, Maharashtra
                            Dec 15, 2020
                            Resolved
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                            Resolved

                            Website: resident.uidai.gov.in/bank-mapper

                            My bank account is linked with my aadhaar card, this is told by my sbi bank employee, but it is not showing in npci mapper, so kindly update my this information because I need that for my pg scholarship
                            My aadhaar no is[protected]
                            I[censored] need any other info u can contact with me in my email
                            Dec 19, 2020
                            Complaint marked as Resolved 
                            Ncpi didn't do anything here it just happened automatically I tried everything email uidai, try to complaint in bank, file complaint here in this website, I think sometimes this process take time more than usual like in my case around one week
                            National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
                            Dec 15, 2020
                            Updated by 00ashutosh00                             My name is ashutosh sharma
                            And my account no is [protected]
                            Ifsc code is SBIN0018817
                            Dec 15, 2020
                            Updated by 00ashutosh00                             Sir please do tell what should I do
                            Dec 15, 2020
                            Updated by 00ashutosh00                             My gmail id [protected]@gmail.com
                            Dec 15, 2020
                            Updated by 00ashutosh00                             This the print which is given by bank which shows the status "acive"

                            Dec 18, 2020
                            Updated by 00ashutosh00                             I[censored] will not solve my problem it will cause me loss of around 3 lakhs rupees in two year, so please try to understand the depth of the problem
                            Dec 19, 2020
                            Updated by 00ashutosh00                             This is the email sent by uidai

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                            My Aadhar seeding in indian post payment bank and I want to seed it in indian bank employee doing aadhar seeding in bank but it and he tell me that aadhar seeding is complete but there is no showing that Aadhar is seeding with indian bank please help me my email id- [protected]@gmail.com
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                              L
                              Laxmi meti
                              from Powai, Maharashtra
                              Dec 14, 2020
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                              Address: Benkatti bagalkot district

                              Phone pe se fraud rs 16000
                              National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
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                                L
                                lalitakarma
                                from Powai, Maharashtra
                                Dec 12, 2020
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                                Address: ADHAR No.532447470092 and Ac no 20920110117965 UCO Bank Branch Harda [email protected]

                                Sir
                                My Name is Lalita Karma D/o Ramcharan Harda Distt Harda MP
                                I have issue that my Aadhaar is linked with the bank account but my scholarship has stuck which is not disbursed in my bank account please update my aadhaar card on npci portal as soon as possible
                                National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
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                                  Pallavi Darunte
                                  from Powai, Maharashtra
                                  Dec 11, 2020
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                                  I have issue that my Aadhaar is linked with the bank account but my scholarship has stuck which is not disbursed in my bank account please update my aadhaar card on npci portal as soon as possible
                                  National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
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                                    Priyanka Warkade Maravi
                                    from Powai, Maharashtra
                                    Dec 11, 2020
                                    Resolved
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                                    Resolved

                                    Address: Behind Jindal hospital, Karve colony bhairoganj seoni

                                    Upi ke se ferji transection
                                    Dec 11, 2020
                                    Complaint marked as Resolved 
                                    95922 59578 9165922419@rbl ke thru money transfer
                                    National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
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                                      K
                                      Kranthi Kumar Kamisetty
                                      Dec 10, 2020
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                                      Address: M.g.road,

                                      In my google pay account its showing gatherings
                                      Information from upi but not gathering information from upi not only Google pay but also Amazon pay, phonepe
                                      National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
                                      Dec 10, 2020
                                      Updated by Kranthi Kumar Kamisetty                                       Why iam not getting otp from upi in any app like phonepe, Google pay, Amazon pay..how many days it will take to clear my problem??..why I have got problem??how to clear my problem??I went to my bank the bank said no problem having with us..
                                      Dec 10, 2020
                                      Updated by Kranthi Kumar Kamisetty                                       When iam going to get responses from npci..how can I know npci have reacted to my msg
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                                        grthakur83
                                        Dec 10, 2020
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                                        Address: Vill Sai Po GawalPather Teh Nadaun Distt Hamirpur PIN 177041

                                        I want to inform that i am user of google Pay and want to say that i am send money to wrong Account Number to please refund my balance as soon as possible.
                                        I have request to google Pay but they does not support and Banks are also not any support.
                                        National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
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