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National Payments Corporation of India [NPCI] Complaints & Reviews

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Updated: Apr 1, 2025
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National Payments Corporation of India [NPCI] reviews & complaints page 40

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N
Nandan Kumar h n
Nov 20, 2020
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Address: Karnataka

My name is dodegowda my village honniganhalli Kanakapura taluk ramanagar distric 562126
My DBT /NPCI mapping to canara Bank account my account number is[protected] my aadhar number is
[protected] please solve my problem
National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
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    H
    Hari JABALPUR DIVISION,JABALPUR
    Nov 20, 2020
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    Address: Additional Director Higher Education office,near NCC office Pach[pedi jabalpur

    This compliant is being registered through Additional Director Higher Education Office Jabalpur . This Student Shruti Bhujade, her adhar number is[protected], which was linked with her Canara Bank account but since she was not getting her scholarship since 2017-18, this matter is being under serious observation by higher authorities, she was asked to open her account in her some other bank and get her adhar linked with. But when her adhar is checked on UIDAI website it still shows Canara Bank, where as she has got her account closed and the bank authorities say that it is not their matter to get it delinked .
    It would be very kind of you if her adhar is delinked with canara bank .
    National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
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      Parushuram G S
      Nov 18, 2020
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      Address: SIDDAVEERAPPA LAYOUT

      Dated 08/11/2020 Not Paid On Google Pay
      Bill Number[protected]
      Bill DATE OCT 12, 2020
      +1 photos
      National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
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        S
        Sharma P N
        Nov 18, 2020
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        Sir,
        I have made payment through BHIM UPI on 27th July 2020, the amount is debited to my account, but not credited to the beneficiary. I have raised concern through app 3-4 times but every time i got the same reply that amount is credited to beneficiary however it is not credited to the beneficiary account. I am hereby attaching the transaction details and beneficiary account statement showing no credit in account.

        Please look into the matter and reverse the amount to the account.
        National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
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          S
          sureshkumar9718
          Nov 18, 2020
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          Resolved

          I have received a scratch card offer message from Google pay on my
          mobile phone I have scratch the card there it was shown that I have
          received Rs 1999 cash reward which I have won and there written that I can transfer this amount directly to my bank account so I clicked on the link to transfer that amount to my bank account it diverted me to my mobile bank app when I log into it instead of amount to be credit in my bank account amount have been deducted from my bank account three times to[protected]@pay though UPI method it was so suddenly happened that I cannot able to release it I came know that amount have deducted from my bank account when I have received sms message from bank that amount have been deducted from my bank account three times within one hour I have raised a compliant with the bank that there was a three online fraud transactions happened in my account amount of Rs 5997/- as been deducted from my account bank have registered my complaint and proved me a compliant no SR[protected] and immediately blocked my mobile bank application and my bank debit card also all this three UPI transactions no UPI/[protected], UPI/[protected], UP/I[protected] of Rs 1999 three times total Rs 5997/- have been credited to one no only[protected]@ pay on same date 03/10/2020 in fraction of time difference at 6.48 pm I have raised a compliant with UPI also on 14/11/2020 and they provided complaint no [protected], [protected], [protected]. I have raised a complaint with Cyber Crime also on 16/11/2020
          +5 photos
          Dec 5, 2020
          Complaint marked as Resolved 
          email address:- [email protected]. Phone no 040 3366 7777, 1800 103 8181 which I called to them and they called me one or two times but we cannot able to make call back to that numbers so I cannot able to provide that numbers and I also cannot able to reminder them. { From ICICI Bank. With reference to your e-mail, your complaint vide Service Reference Number: SR702113546 has been closed.We inform you that request closed in Bank favour as amount was debited after verifying password, OTP or Grid card.You may file a police complaint for investigation of case.We thank you for giving us an opportunity to be of service to you. Sincerely, Anil Customer Service Officer ICICI Bank Limited} This is the message sent by the bank to me. I have sent another mail to there another email address i.e [email protected] on 18th Nov 2020 but still now I have not received any message or email or phone call from them so again I have sent email on 3rd Dec 2020 to [email protected] and raised a complaint through filling the compliant from of 2nd level officer and submitted in my branch.
          National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
          Dec 05, 2020
          Updated by sureshkumar9718
          images of the messages which I have received from the bank and supporting of the compliant which I flied just before as asked by NCPI

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            V
            Vipulkumar Upadhyay
            Nov 14, 2020
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            Address: D-401, Sai Deep Tower, Bldg No.3, Vinay Complex, Nilemore, Nallasopara West, Near railway carshed

            My name is VIPULKUMAR UPADHYAY and mail id is vipulkumar.[protected]@gmail.com

            Fraud UPI txn done from my HDFC Bank and IndusInd Bank.

            I have logged complaint immediately with HDFC Bank (MUMP[protected]) and IndusInd Bank[protected].

            Also done police complaint.

            HDFC Bank UPI txn number :[protected]

            Indusind Bank UPI txn number :[protected]

            Date of txn : 14-Nov-2020.
            +1 photos
            National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
            Nov 15, 2020
            Updated by Vipulkumar Upadhyay
            Have found amont credit bank and raised complaint with Paytm bank.

            Kindly look into same help to lock Paytm bank below account in which amount credited.

            Paytm bank account :[protected]
            IFSC code : PYTM0123456

            Below are txn details.

            HDFC Bank :

            Rs. 31243.00 debited from a/c **2423 on 14-11-20 to a/c **9244 (UPI Ref No.[protected]. Not you? Call on [protected] to report

            Indusind Bank :

            Dear Customer, Your VPA "[protected]@sbi" linked to "INDB0000018" a/c no. "XXXXXX7526" is debited for Rs.5000.0 and credited to VPA "[protected]@pytm0123456.ifsc.npci" (UPI Ref no[protected]

            Need your immediate support to avoid more fraud with Many others customer and refund my amount.
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              G
              Girish Mali
              Nov 11, 2020
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              I applied lot of applications in SBI branch to seed adhar with bank, but you are rejecting why?
              National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
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                R
                Reghuraj
                Nov 10, 2020
                Resolved
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                Resolved

                Transaction amount not credited

                I had made transaction for an amount of Rs. 33000/_ on 01 november 20 at 20.35 hrs vide transaction id[protected] to [protected]@upi through bhim app from my account [protected]@upi. However the amount was debited from my account and it is not credited to the beneficiary till date. Complaints (complaint no. 878676, 878685, 883790, sms complaint no.[protected] had been raised through the bhim web site and through toll free numbers, no action...
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                Anush Nagar
                Nov 10, 2020
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                Hi Team,
                I am a victim of fraud via phonepay, yesterday iNR 25000 was deducted from my account via UPI, initially it was tired from my Google pay however later on from phone pay 2 transaction of 20000 and 5000 was debited. I have filed a report to cyber crime team and RBI and notified my bank and Phonepay team. Attached are the snapshot for the transaction which I have not initiated
                National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
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                  S
                  santlaxm
                  Nov 9, 2020
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                  I tried to use Bhim DLB upi app to pay for merchant transactions at many merchant
                  locations where PayTm owned UPI scanner display boards are used to to pay using Bhim
                  UPI app ( where scanner board shows paytm accepted here on Top ), but in all the cases following error pops up and displayed after validating UPI
                  password and selecting account number within the App.

                  Bhim DLB UPI

                  Signature is tampered or corrupted

                  The above error occurred while I was again trying to transact today 11.10.20 at 0932 hrs.

                  Apparently the same Bhim DLB UPI will work in Bhim UPI Scanners without Paytm
                  Accepted here displayed on Top.

                  Please check why Bhim DLB UPI is not working at PayTm owned UPI scanner display
                  boards while it is working at Bhim UPI Scanners without Paytm Accepted here displayed on
                  Top..
                  National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
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                    J
                    Jayadev mallick
                    Nov 7, 2020
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                    Address: At-paikpada po-brahmanda, Ps-govindapur

                    My self jayadev mallick
                    Mob no-[protected]
                    [protected]@gmail.com
                    My bank ac/no[protected]
                    I have faced online fraud money on dated 1.11.2020.at 2.37 pm
                    The frauder cell no -[protected]
                    I have losses ₹15400.
                    He is a fake phpay customer care.
                    National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
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                      N
                      nsnaidunia
                      Nov 7, 2020
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                      Address: DHAMNOD

                      My account is madhyapradesh gramin bank branch dhamnod a/c no. [protected] ifsc code BKID0NAMRGB . MY ACCOUNT IS NOT LINK AADHAR NO.[protected] TO NPCI.
                      PLEASE LINK MY ACCOUNT TO NPCI
                      MOB. NO. [protected]
                      National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
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                        praveenkumar1988
                        Nov 7, 2020
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                        My vehicle no is UP16BU6908. My fastag was issued by SBI but now it is showing blacklisted. I have requested to SBI to deactivate my SBI fastag and tag has been deactivated. But when I crossed toll plaza's my vehicle number is showing blacklisted. I have contacted many times 1033 they are saying your account is showing minimum balance. What should i do? I am trying to purchase new fastag from PAYTM but from paytm one msg was reflected as "vehicle blacklisted by NPCI"

                        Kindly rectify and do the needful so I can cross plaza hassle-free.
                        If any query to ask me please can contact [[protected]].

                        Thanking you,
                        National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
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                          praveenkumar1988
                          Nov 7, 2020
                          Sep 12, 2023
                          This thread was updated on Sep 12, 2023
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                          Resolved

                          My vehicle no is UP16BU6908. My fasttag was issued by SBI but now it is showing blacklisted. I have requested to SBI to deactivate my hdfc fast tag and tag has been deactivated. But when I crossed toll plaza's my vehicle number is showing blacklisted. I have contacted many times 1033 they are saying your account is showing minimum balance. What should i do? I am trying to purchase new fasttag from PAYTM but from paytm one msg was reflected as "vehicle blacklisted by NPCI"

                          Kindly rectify and do the needful so I can cross plaza hassle-free.
                          If any qury to ask me pls can contact [protected].

                          Thanking you,
                          Nov 7, 2020
                          Complaint marked as Resolved 
                          National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
                          Dear sir

                          My vehicle no is RJ28CB1688. My fasttag was issued by airtel in 2020 but now it is showing blacklisted.Whenever i tried to recharge my fastag it was showing limited KYC and advise to submit my Aadhar card to nearest agent .When i tried to purchase new fasttag from Paytm one msg was reflected as "vehicle blacklisted by NPCI"
                          Plz sir remove blacklist on your vehicle
                          Plz sir
                          I have purchased HDFC fastag for my car HR02AN7169 and after that I have given request to deactivate the fastag and fastag got deactivated and money got refunded then i purchased airtel fastag after 2 or 3 trasactions fastag showing vechile blacklisted by NPCI I am contacting 1033 from the last 5 months and they just say we have forwarded your complaint to NPCI and they will resolve it. I request you to kindly look into this matter and remove my vechile from blacklisted category for any information please contact me. Mobile No [protected], [protected]
                          I have purchased airtel fastag and it was blacklisted after few days so i purchased new paytm fastag this is also showing vehicle blacklisted, please help here. car number: MH47AG9903
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                            prabinkumar81
                            Nov 7, 2020
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                            Address: CHARAMPA, BHADRAK ODISHA
                            Website: Google pay

                            Dear sir I am prabin Kumar Gupta from odisha, bhadrak, I am Bill pay through Googlepay to reliance Mart dt -08/06/2020. Money debited in my account but don't receive beneficiarie I am many more times contact to google pay customer service and reliance and my bank but don't respond any help please sir help me how to return my money
                            +1 photos
                            National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
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                              A
                              Abhilash Prakash
                              Nov 6, 2020
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                              Dear sir,

                              Vehicle Number : KA 02 MK 2416

                              With reference to the above subject i was using SBI fastag but suddenly my card was stopped because of KYC update, i tried updating the KYC by sending the necessary documents through email as per their requirement, but even after waiting for more than 1 month i did not get any update from them or my card was unblocked so finally i decided to surrender my fastag and shift to other service provider, i requested for tag surrender using there online portal, after uploading all the documents, on 31.10.2020 i received a message that my tag surrender request is approved and within 3 working days i will receive refund in my account (Ref No : SBIFTCL[protected]), now today i tried to apply for a new fastag with paytm but i get a message that my vehicle number is blacklisted, i tried contacting SBI fastag customer care but they are not giving any information regarding the same.

                              Please provide me with the necessary details so that I can apply for a new fastag.
                              National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
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                                bharatsoni
                                Nov 6, 2020
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                                Address: Jodhpur

                                Hi team
                                I am submitting a compliance on upi and now i am receiving msg with bhim upi side but still 9741 rupees i m not received this amount in my bank so pleased help me on this meter against on
                                [protected] complaint no .
                                Hope so you will help me
                                +3 photos
                                National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
                                Nov 06, 2020
                                Updated by bharatsoni
                                Please refund my amount in my bank account asap now

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                                  Rituraj437
                                  Nov 5, 2020
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                                  Address: 58/06 civil lines bareilly
                                  Website: Bhim App

                                  I have a query with BHIM app from the date 31 May 2020 at 1320 pm. But my issue still not resolved. A transaction on[protected] was debited to account no[protected] name gautam Sethi wrongly debited for ticket booking but neither ticket was booked nor still amt has been refunded to my account. I have complaint many times on BHIM app and bank also. All are saying that issue only be resolved by only BHIM app.
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                                    Rabel Prince Yadav
                                    Nov 4, 2020
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                                    Address: Burrabazar kolkata 700007

                                    My account all rupees empty .fraud call .plzz sir help me
                                    +1 photos
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                                      Artish sharma
                                      Nov 4, 2020
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                                      Address: Rajouri, 15
                                      Website: Jkbank

                                      Sir i have submitted request for adhar seeding from my bank on Monday but npci doesn't seeding my account to my adhar card so please update my adhar seeding as it is required for dbt process
                                      National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
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