Claimed

National Payments Corporation of India [NPCI] Complaints & Reviews

www.npci.org.in

1

Updated: Jan 22, 2026

Complaints 4226

Resolved

364

Unresolved

3862

Bad 😕 It seems that National Payments Corporation of India [NPCI] has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.

Complaints

Contacts

File a complaint to National Payments Corporation of India [NPCI]

Having problems with National Payments Corporation of India [NPCI]?

File a complaint and get it resolved by National Payments Corporation of India [NPCI] customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

National Payments Corporation of India [NPCI]

National Payments Corporation of India [NPCI] reviews & complaints page 55

Newest

Newest
Most Helpful
Most Popular
Resolved
Contains Photos or Videos
Oldest

Address: 4-318 tummrukota guntur 522421, Guntur, Andhra Pradesh, 522421

Dear sir,

I have npci registration with indusind bank, i want to change my npci registration with andhra bank kindly update the npci registration

My account no :[protected]

Aadhar no[protected]

Bank name : andhrabank

Name :rusumdar china mohammad john

Kindly do the needful

Regards,
Rusumdar china mohammad john
[protected]

National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.

Nov 08, 2019

Updated by Rusumdar Still it is link with indusind

Nov 09, 2019

Updated by Rusumdar No update

Nov 11, 2019

Updated by Rusumdar Dear sir,

I have andhrabank account no [protected], earlier my npci registration with indusindbank, i want to change my npci registration from indusind to andhra bank, this is issue we are going to bank it is not resolved, no of times we are visit the branch they dont know about this process, it is very difficult to resolve the issue on branch side. My details below

Name :rusumdar china mohammad john

Aadhar no :[protected]

Andhra bank account no [protected]

Kindly update the details do the needful.

Regards,
Rusumdar china mohammad john
[protected]

View replies

G

gracy kumar

from Mumbai, Maharashtra

Nov 11, 2019

Sir,
I booked ticket from IRCTC app on 6/11/2019 for which I did payment through paytm. Money is debited from my account but the ticket I booked is not booked

gracy kumar's reply, Nov 7, 2019

Please help me to get my refund back

Helpful

Found this helpful?

1 Comment

Post your Comment

Comment Guidelines

Address: Sgsits Indore, Indore, Madhya Pradesh, 452003

Hi sir my name is suraj i have submitted adhaar card in bank and adhaar is updated in my bank account but the npci status is still inactive. I have bank account in bank : oriental bank of commerce, account number : [protected], ifsc code : orbc0100911, adhaar number :[protected].

And it get longer time when i submitted my aadhar with bank but in bank site it shows that my adhar is seeded with bank but in addhar website is show inactive.
So please update my account in npci
Thank u sir

National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.

View replies

R

Rusumdar

from Delhi, Delhi

Nov 7, 2019

Dear sir,

I have npci registration with indusind bank, I want to change my npci registration with andhra bank kindly update the npci registration

MY account no :[protected]

Bank name : andhrabank

Name :Rusumdar china mohammad john

Rusumdar's reply, Nov 5, 2019

Present it is linked with indusind bank

Rusumdar's reply, Nov 5, 2019

Need your support sir

Rusumdar's reply, Nov 6, 2019

Still it is not updated, kindly update the status

Rusumdar's reply, Nov 6, 2019

Kindly update the npci with andhrabank

Rusumdar's reply, Nov 6, 2019

Query not updated

Rusumdar's reply, Nov 8, 2019

Aadhar no :2239 6220 6749

R

Rusumdar

from Delhi, Delhi

Nov 8, 2019

Plz udate

A

Anshit.2017

from Vijayawada, Andhra Pradesh

Nov 8, 2019

Respected sir,
We are tried so many times to link my bank account with NPCI but it seems that linked with another account which is closed in the year 2017.
So that I didn't received PMKisan benefits.
So please rectify this issue.
My aadhar number:[protected]
Thank you sir.

Helpful

1 other people found this review helpful

1 found this helpful

3 Comments

Post your Comment

Comment Guidelines

Address: 17, Thillai Kaliyamman nagar, Ammapet post, Cuddalore, Tamil Nadu, 608002

I am not receiving my gas subsidy from jan 2019. When i checked ncpi mapping in the aadhar website i found that it is linked to my closed sbi bank a/c. Many times i have submitted my aadhar card and syndicate bank a/c detail at bank as well as at lpg distributor. But in npci mapping it showing my closed sbi bank detail.

Please help us in above matter.
Phone - [protected]/[protected]
Mail - rajpatro.[protected]@gmail.com

National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.

Dec 28, 2019

Updated by rajamohan2019 my problem not yet resolved.

View replies

S

Satish barde

from Mumbai, Maharashtra

Nov 8, 2019

My train ticket booking link loss by network but bhim transition is complete so my money deduction and my booking not complete...

Helpful

Found this helpful?

1 Comment

Post your Comment

Comment Guidelines

Address: At Kalamnuri dist hingoli maharashtra, Hingoli, Maharashtra, 431702

Hi sir my name is shivani gulabrao nilkanthe i have submitted aadhaar card in bank and aadhaar is updated in my bank account but the npci status is still inactive. I have bank account in state bank of india brach : kalamnuri dist hingoli maharashtra account number : [[protected] ]. Ifsc : sbin0020024 aadhar no :[[protected]] mo no : [protected] email : [protected]@gmail.com.
So please update my account in npci status as
I am not receiving scholarship from mahadbt...

National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: LIG-65, STAGE-1,HOUSING BOARD (BRIT COLONY), 760002

I am not receiving my gas subsidy from Jan 2019. When i checked NCPI mapping in the aadhar website i found that it is linked to my closed indian bank a/c. Many times i have submitted my aadhar card and SBI A/c detail at bank as well as at LPG distributor. But in NPCI mapping it showing my closed Indian bank detail.

Please Help us in above matter.
Phone - [protected]/[protected]
Mail - rajpatro.[protected]@gmail.com

National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: Anantapur behror alwar rajasthan 301713, Alwar, Rajasthan, 301713

Sir mera complain no - 1679341 h aur mera account number - [protected] h .sir mai ne phonepy se 06/08/19 ko 5284 rupees ka IndusInd bank credit card ka bill payment kiya tha jhiska transaction ID N1908061618173689563304 h aur UTR no[protected] h, aur mere phonepy mobail namber -[protected] h . Sir phonepy se payment successful ho gaiya h aur mere account se vi paisa debit ho gaiya h. Lekin mere induslnd bank credit card ka bill payment nahi ho paya h. Sir please help me Thankyou

National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.

View replies

S

Srikanth MD

from Mulki, Karnataka

Nov 8, 2019

My name is Srikanth MD previously i have an account in Airtel payment bank that is linked with Aadhar number but due to some reason l closed that account now i linked with Kaveri grameena bank isfc code is KGRB0000444, it is not updated in NPCI server and UIDAI also please solve my problem now please help what next steps to solve my issue

Helpful

Found this helpful?

1 Comment

Post your Comment

Comment Guidelines

Address: Yavatmal, Maharashtra

I have account in uco bank & aadhaar card no[protected] is linked with uco bank but, it is not showing @ npci mapping. Due to this update failure i am not recieving my lpg subsidy.

Name ajay madhukar pachbhai
Ac no [protected]
Ifsci. Ucba0000911

I wish to transferred my subsidy amount in the uco bank account.

Requested hereby to take action asap from your end.

National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: Village Ramnagar Mawana Meerut, Meerut, Uttar Pradesh, 250401

I am Rahul Kumar Dhama have an bank account account on SBI I submitted the my Aadhar Card many times in the branch of SBI but they will rejected my aadhar card bank officer tell me your Aadhar card is rejected by NPSI tell me cause of rejection of my aadhar card my Gmail is [protected]@gmail.com my phone number is[protected] please tell me the reason of rejection of my Aadhar Card in the branch of SBI if you have required any document regarding about rejection of my Aadhar Card please tell me on my Gmail and my contact number

National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: Rajkot, Gujarat, 360311

At 29/09/2019 I Have Made transaction Of Rs.5000 To my Friend From Google Pay App But Its have one month My Friend Still Not get the money and the amount has been deducted from my Bank Account.I have complaint to google pay but they every time says that the money will be transfer with 7 working days and its month.My Transaction no. [protected] please requested you to resolve this problem.

National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.

View replies

A

Annam Naveen

from Paloncha, Telangana

Nov 5, 2019

Dear sir/ madam

iam doing 10000 tranction with micro atm, tranction failed but amount debited to my account

acount holder name: besu harikrishna

account number:[protected]
date of tranction 24/09/2019
rrn nuber:[protected]

Helpful

Found this helpful?

1 Comment

Post your Comment

Comment Guidelines

Address: Gospadu, 1357

Website: Npci

Sir as per the above subject npci is active in my bank account but in use rythu baroda scene implemented by andrapradesh state government npci status shown as inactive and bank transaction detailed not found name: kandula muralidharareddy. Bank : state bank of india. Account no :[protected]. Ifc :sbin oooo784. Branch:allagadda. District:kurnool. State :andrapradesh. Please look in to this on prior basis and do the need ful

Nov 2, 2019

Complaint marked as Resolved

My account npcl please active

National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.

Nov 01, 2019

Updated by Banttu Npci inactive my bank

Nov 02, 2019

Updated by Banttu Thanks

View replies

L

Lingram Karewad

from Mumbai, Maharashtra

Nov 5, 2019

[protected] transfection id

Lingram Karewad's reply, Nov 4, 2019

Not Money refunded my money refunded fast

Helpful

Found this helpful?

1 Comment

Post your Comment

Comment Guidelines

Address: dr no 19 9 7 ratnampeta Ramachandrapuram East godavari dt Andhrapradesh, East Godavari, Andhra Pradesh, 533255

Website: NPCI

My mother npci status is inactive with her sbi account, iam here with submitting my mother details. Please rectify. She is trying to resolve this issue from last 15 days but no hope. Due to her old age and in view of medical ill ness i request the authorities please rectify as early as possible.

Name: vinnakota sri venkata lakshmi
Aadhar no :[protected]
Sbi bank account no:[protected]
Ifsc code: sbin0000907

Mail id: [protected]@gmail.com

National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: 500053

A 5000/- amount is not credited in my reciever bank account [protected] of bank of india. Which done on 05:10 pm, 31/10/2019.
Amount is debited from sender (My) account but not credited to receiver account.
Upi reference id:[protected]
I already asked the respective customers care, but they says amount will refund, and now they says amount transferred to bank of india, but not credited to account holder.

National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.

View replies

N

Nehalsharma41352

from Mumbai, Maharashtra

Nov 5, 2019

I did three transaction to a person by google pay .. all three transaction were not successful that time .. it show payment peocessing after few days transaction status was succed but money didn't received by recepient . Pleae resolve it

Transaction id is
1.[protected]
2.[protected]
3.[protected]

Helpful

Found this helpful?

1 Comment

Post your Comment

Comment Guidelines

My name is gandarapu venkata ramana, previous i have an account in iob that is linked with aadhar but due to some personal problems i delinked that account. After some days in uidai app it is showing in-active state it is k. But know i linked with andhra bank ifsc code: andb0001541, it is not updated in npci server and uidai also please solve my problem

National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.

Nov 05, 2019

Updated by ramanacse28 Please respond

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: Nagpur, Maharashtra, 440016

Hi sir my name is sonam khushal raut i have submitted aadhaar card in bank and aadhaar is updated in my bank account but the npci status is still inactive. I have bank account in vijaya bank, bajaj nagar, nagpur-440010. Account number : [protected]. Ifsc cd:vijb0005067, aadhar no :[protected] so please update my account in npci status as
I am not receiving scholarship from mahadbt.

National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: 560038

Hi sir my name is arunraj i have submitted aadhaar card in bank and aadhaar is updated in my bank account but the npci status is still inactive. I have bank account in kodak mahindra bank, bangalore, karnataka-560038, account number : [[protected]], ifsc code : kkbk0008066, aadhaar number :[[protected]]. So please update my account in npci ststus.
I am not receiving indane gas subsidy.
Thank u sir
30.10.2019

National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.

View replies

V

Venkanna Paluri

from Nellore, Andhra Pradesh

Oct 30, 2019

My adhar number not linked my bank account
Mobile no [protected]

Helpful

Found this helpful?

1 Comment

Post your Comment

Comment Guidelines

Address: H no 2-34 nandabalaga(village),piridi (so) vizianagaram ap, Vizianagaram, Andhra Pradesh, 535568

Sir,
I am pediredla venu gopalarao (S. B a/c no [protected]. I requested to submit my addar card[protected]
For hp gas subsidies and agricultural
Subsidies. Please accept my addar card witch is attached. My addar card pdf password pedi1982.
Thank you sir

Yours faithfully
Pediredla venugopala rao
Phone [protected]

National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: B15, HIG,INDRAPURAM, saheed nagar,shamshabad road, Agra, Uttar Pradesh, 282001

I have made transactions from bhim app with reference number[protected] &[protected] respectively of rupees 6000/- & 5000/- to account number [protected] & ifsc code corp0001066 with name clonefactory but the account of sbi [protected] ifsc code sbin0002467 is debited at 22.10.2019 but beneficiary account [protected] not credited till now.. Please resolve the issue

National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: Hathras, Uttar Pradesh, 281307

Website: Cointab app

Sir i made a transaction of 3000 by using cointab. Transaction i'd[protected].
Bt didn't get money in account plz help me sir as soon as possible. My mail i'd is - duve. [protected]@gmail.com. I made this transaction threw coin tab and i try to contact you threw cointab app but didn't get connected so now i use this website. Plz help me sir. And if possible plz contact me

Oct 27, 2019

Complaint marked as Resolved

Sir cointab didn't call or email me nd I send too many emails for cointab but they didn't contact me plz help me

National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.

View replies

M

Md Tanvir Alam

from Dharmsala, Himachal Pradesh

Oct 28, 2019

Mob no:+91 [protected]
email: [protected]@gmail.com
from uco bank act no. [protected]
date: 27/10/2019
payment remarks:106.90
new pan card application temporary token number:[protected]
aadhar no.[protected]

Md Tanvir Alam's reply, Oct 28, 2019

uco bank act no.00620110000335 debitted with Rs.106.90(ref no. 000019426921) to paytm by e-banking

M

Md Tanvir Alam

from Dharmsala, Himachal Pradesh

Oct 29, 2019

Transaction ID: 0047517650271020192144221572192862690

G

gopiraj kolhe

from Powai, Maharashtra

Oct 18, 2020

Sir i made a transaction of 3250 by using cointab.
Bt didn't get money in account plz help me sir as soon as possible. My mail i'd is - [protected]@gmail.com. I made this transaction through coin tab and i try to contact you through cointab app but didn't get connected so now i use this website. Plz help me sir. And if possible plz contact me

Helpful

Found this helpful?

3 Comments

Post your Comment

Comment Guidelines

Address: Main road, Coringa, Tallarevu Mandal, 533461

Dear sir,
My name is govala madhuri my aadhar number wrongly linked to another bank account government benifits credit to another account

Below details are my bank details...
Aadhar no[protected]
Name govala madhuri
Mob no [protected]
Bank name state bank of india
Account no [protected]
Ifsc code sbin0006248

Thanking you sir,
G madhuri
[protected]

Nov 2, 2019

Complaint marked as Resolved

mail id : [email protected] mobile no : 9908914719 Call Disconnected sir,

National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.

Nov 02, 2019

Updated by nagu379 pls rply me sir

Nov 02, 2019

Updated by nagu379 Sir, Call Disconnected...

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: 18,kotta duppada, contonement, Sbi bank back side, Vizianagaram, Andhra Pradesh, 535003

Sir i am g ashokkumar i have account in sbi bank, but it was closed and deseed my aadhaar to my account. And i opened other account
But in npci portal it shows in active account and lpg gas subsidiary and pm kissan ammount not creadit to my new bank account

Please,
Showleve my problem
Thank you sir
Aadhaar no[protected]

Account no-[protected]

National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines