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National Payments Corporation of India [NPCI] Complaints & Reviews

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Updated: Jan 22, 2026
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Bad 😕 It seems that National Payments Corporation of India [NPCI] has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.
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National Payments Corporation of India [NPCI] reviews & complaints page 56

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R
Ravindra Babu Manne
from Mahbubnagar, Telangana
Oct 24, 2019
Resolved
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Resolved

Sir/madam,
As per the above subject, npci is active in my bank account. But in ysr rythu bharosa scheme implemented by andhra pradesh state government npci status shown as "inactive" and bank "transaction details not found".
For your reference i am providing the bank particulars.
Name : manne ravindra babu
Bank : the guntur district co. Op central bank ltd.
Account no : [protected]
Ifsc : apbl0007027
Branch: ponnur
District : guntur
State : andhra pradesh
Please look into this on prior basis and do the needful.

Thanking you

Manne ravindra babu
Contact no : [protected]
Email id : [protected]@yahoo.com
Oct 29, 2019
Complaint marked as Resolved 
Dear Sir / Madam So far I am not receiving any information regarding my complaint. Thanking you.
National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
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Sir/madam,
As per the above subject, npci is active in my bank account. But in ysr rythu bharosa scheme implemented by andhra pradesh state government npci status shown as "inactive" and bank "transaction details not found".
For your reference i am providing the bank particulars.Sir/madam,
As per the above subject, npci is active in my bank account. But in ysr rythu bharosa scheme implemented by andhra pradesh state government npci status shown as "inactive" and bank "transaction details not found".
For your reference i am providing the bank particulars.Name : GADDAM SADASIVARAO
Bank : STATE BANK OF INDIA
Account no : [protected]
Ifsc : SBIN0002706
Branch: DACHEPALLI
District : guntur
State : andhra pradesh
Please look into this on prior basis and do the needful.
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    G
    GS Khatana
    from Delhi, Delhi
    Oct 24, 2019
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    My txn to VPA ID [protected]@paytm, account name Ujjwala Solution on account of imprest money and NOC fee for dealership in HPCL petrol pump on 16 Oct 19 & 17 Oct 2019 amounting to Rs 8000/- and Rs 25000/- respectively. which is completely fraud with me. This group is fraud with me through SBI UPI in YONO LITE SBI. It is requested to look into the matter and take appropriate action against defaulter and refund my money. They are working on www.kissansevakendra.org. Help desk No is[protected]. Mob [protected] & [protected].

    My contact No is [protected]
    National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
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      A
      Abdul mabood Ansari
      from Thasra, Gujarat
      Oct 24, 2019
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      Address: 400072

      Respected,
      I am abdul mabood abdul qayyum ansari.
      I have submitted my aadhaar in my bank, but my bank account is not updated with npci as i can see at uidai website. My older account which was link is currently inactive. Due to which i am not recieving scholarship from mahadbt.
      Please link my bank account and aadhaar with npci portal.

      Bank name: state bank of india
      Account no: [protected]
      Ifsc code : sbin0000567

      I have requested to update my bank link with aadhaar. Its been a week no update is shown at uidai website. Due this my scholarship is on hold. I have not even recieved one installment also. Kindly proceed as soon as possible.
      National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
      View replies
      My Aadhaar card not linked with NPCI
      I contact with bank but they unable to solve my problems
      Reply
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        C
        cterpl
        from Raigarh, Chhattisgarh
        Oct 24, 2019
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        Address: Above Bandhan Bank , Purv Sangram Colony, Tambhakhu Wali gali , Near Semariya Chouk, Satna, Madhya Pradesh, 485001

        Hello sir im harish chaurasia custmor of saloni indane, satna (Madhya pradesh). Sir my adhaar num is linkup in my state bank of india satna main branch also bank provide me an confirmation coppy of status. But yours officers told me yours adhaar linking status is in - active. Also i reactive my adhaar linking in my account. Regarding this issue my lpg subsidy not comes in my bank account. Plz find my docs and activate my linking status of my aadhar and bank account.
        National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
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          R
          Rusumdar
          from Delhi, Delhi
          Oct 23, 2019
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          Address: Hyderabad, Telangana, 500045

          Dear sir/madam,

          I have npci mapping with icici bank, i want to change to andhrabank, my account details below mentioned
          Aadhar no :[protected]

          Andhrabank account no :[protected]

          Present my aadhar npci with icici bank, kindly change aadhar npci with andhrabank, do the needful.

          Regards,
          Rusumdar abdulkhadar,
          [protected]
          National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
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            N
            Nadella Bhimasankar
            from Mumbai, Maharashtra
            Oct 23, 2019
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            On[protected] My Aadhar No. was linked with my SBI, main branch, Tadepalligudem, A.P. But I have received a message from your end that it was rejected. I rushed to Bank staff and asked the above. They said, Aadhar was successfully linked and they don't know about NPCI. Pl.tell me the reasons for rejected the link and also what steps I have to take for linking to NPCI. I am hereunder furnishing my details.
            Aadhar No.[protected]
            SBI a/c No. [protected]
            National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
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              F
              firdoshkhan
              from Ahmadnagar, Maharashtra
              Oct 23, 2019
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              Address: Sai Nagar Col,Navnagaour,M.I.D.C Ahmednagar, Ahmednagar, Maharashtra, 414111

              I have paid the electricity bill of Rs- 4430 with transaction ID[protected] to the MSEDCL on dated 14.09.2019 but the MSEDCL did not received the amount but the same amount is deducted from my bank account of Central bank of india branch - MIDC branch Ahamadnagar, Maharashtra.

              MY UPI id- [protected]@upi
              kindly refund my amount to the same account from where it is deducted.
              National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
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                D
                dilip kumar chanda
                from Kolkata, West Bengal
                Oct 22, 2019
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                Address: 167 CROOKED LANE, P.O.CHINSURAH, DIST.HOOGHLY, WEST BENGAL, 712101

                Respected sir/ madam,
                Lpg is being received but from july, 2019, 03 nos. Lpg received by us but no subsidy has received through bank, my previous uco branch, mecheda, dist. Purba medinipur, pin -721 137, has closed due to my office transfer but i am now at bakreswar thermal power station, dist. Birbhum, west bengal, pin - 731104, united bank of india is my salary bank, a/c. No.
                Please release and credit lpg subsidy from july 2019, to my bank account.[protected], ubi, bk. Tpp branch, dist. Birbhum, w. B.
                Thanking you,
                Yours truly,
                Barun kumar dey - addhar no.[protected]
                Senior office executive, finance and accounts-cash
                Bakreswar thermal power station
                Dist. Birbhum
                Pin - 731104
                Mobile - [protected]
                E mail :[protected]@gmail.com
                National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
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                  A
                  Anshush002
                  from Mumbai, Maharashtra
                  Oct 22, 2019
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                  Respected sir,
                  My name is anshush shrivastava.
                  I have submitted aadhar card in oriental bank of commerce, branch-satna (M. P).
                  But not updated aadhar and npci with my account and for my scholarship it is mandatory to show linked aadhar on npci.
                  Please update npci & aadhar linking
                  Account no:[protected]
                  Ifsc code:orbc0100291
                  Please update npci & aadhar linking
                  Thank you sir..
                  Please help as soon as possible!...
                  National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
                  View replies
                  I'm ganesh sakrudkar from government medical college and hospital latur
                  My application is approved in January 2018
                  My first installment is received in month September 2019
                  But I don't received the second installment
                  Reply
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                    T
                    The doc gaming
                    from Mumbai, Maharashtra
                    Oct 22, 2019
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                    Respected sir,

                    My self manish kumar solanki
                    Sir i was trying to withdrow rs 10, 000 on 27th may 2019 at bailhongal atm but transaction failed and amount deducted
                    Now it's been 4 months passed but still amount has not refunded
                    I filled form online but it rejected

                    Bank of india
                    A/c number — [protected]
                    Ifsc — bkid0002402
                    Modasa branch

                    Please do needfull
                    National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
                    Nov 07, 2019
                    Updated by The doc gaming                     I have not get any message from bank
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                      A
                      Akbar Online Info
                      from Mumbai, Maharashtra
                      Oct 21, 2019
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                      Address: Unadi, Sangli, Maharashtra, 416413

                      Dear sir/madam
                      I am heena pathan customer of bank of india maharashtra branch and my adhaar no. Is[protected] i am many more time submitted documents for kyc to my home branch that bank staff said to me your adhaar linked successfully then i am rechecked in adhaar seeding in adhaar website message shows to your adhaar not linked any bank account. I am student i am suffering getting scholarship many more time so please rise complaint and link adhaar to npcl

                      Thank you.
                      National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
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                        G
                        ganesh sakrudkar
                        from Delhi, Delhi
                        Oct 21, 2019
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                        Dear sir
                        My application is approved in january 2019
                        My first installment is received in september 2019
                        But my second installment is not received till date
                        I have also updated my aadhar in national payment corporation of india
                        I have also updated aadhar in bank portal also
                        I have also submitted my aadhar copy with npci linking form in bank but till date i have not received the second installment of my scholarship amount
                        National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
                        View replies
                        Hi dear Sir my name is Philingari Sankaraiah. I have sbi account. This account doesn't not link with Aadhaar. We seeding aadhar with my account after two days it was rejected by NPCI. WHAT IS THE REASON. HOW TO LINK MY AADHAR TO MY SBI ACCOUNT PLEASE INFORM ME SIR
                        Reply
                        sankar DCHE's reply, Oct 20, 2019
                        My aadhar seeding rejected by NPCI
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                          A
                          Abdul mabood Ansari
                          from Thasra, Gujarat
                          Oct 19, 2019
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                          Address: 5/15 sarwar chawl yadav nagar kherani road sakinaka, Mumbai City, Maharashtra, 400072

                          Respected,
                          I am abdul mabood abdul qayyum ansari.
                          I have submitted my aadhaar in my bank, but my bank account is not updated with npci as i can see at uidai website. My older account which was link is currently inactive. Due to which i am not recieving scholarship from mahadbt.
                          Please link my bank account and aadhaar with npci portal.

                          Bank name: state bank of india
                          Account no: [protected]
                          Ifsc code : sbin0000567

                          Please updatw npci and aadhaar linking.
                          Kindly help as soon as possible.

                          Regards,
                          Abdul mabood ansari
                          Mob no: [protected]
                          Email: [protected]@gmail.com
                          National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
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                            S
                            Shrutigade_09
                            from Yaval, Maharashtra
                            Oct 18, 2019
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                            Address: Killa Ward Kunbi Society, Bhadrawati, 442902

                            Respected sir,
                            My name is Shrutika Gade.
                            I have submitted aadhar card in bank of Maharashtra Branch Bhadrawati.
                            But not updated aadhar and NPCI with my account and my scholarship amount is not received till date.
                            Please update NPCI & AADHAR linking
                            Account No:[protected]
                            IFSC code: MAHB0000181
                            Please update NPCI & AADHAR linking
                            Thank you sir..
                            Please help as soon as possible!...
                            National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
                            Oct 30, 2019
                            Updated by Shrutigade_09                             Sir,
                            I request you again, to kindly solve my problem.I have sent you mail but my problem regarding aadhar update and NPCI with bank account is not solved yet, because of that my scholarship amount is not received.
                            If aadhar update is not possible then you can do NEFT procces (my passbook copy is attach below).
                            My aadhar number is[protected] .
                            I again request you to please solve this problem as soon as possible.
                            Thank you.

                            Nov 07, 2019
                            Updated by Shrutigade_09                             Sir,
                            I have share my complaint but no move is taken for that. I again request you to solve my problem as soon as possible.
                            Please update my aadhar with my bank account.
                            Thank you
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                              R
                              Ramana252
                              from Kakinada, Andhra Pradesh
                              Oct 18, 2019
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                              Address: Uppada, 533448

                              Hi sir..
                              My name is mapati satya vathi
                              I have submitted aadhar card in bank
                              But not updated aadhar and npci with my account.
                              Please update npci & aadhar linking
                              Account no:[protected]
                              Ifsc code: bkid0008653
                              This account transfer to
                              (Ifsc code: bkid0008682)
                              Please update npci & aadhar linking
                              Thank you sir..
                              Please help as soon as possible!
                              National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
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                                P
                                pravin pavhane
                                from Mumbai, Maharashtra
                                Oct 18, 2019
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                                Address: Madhav Niwas near gate no 01 GH Raisoni college of engineering and management Wagholi Pune, Pune, Maharashtra, 412207

                                Respected sir,
                                I am pravin bhausaheb pavhane. My aadhar no is[protected].
                                Sir i have opened a new bank account. My bank account number is :[protected]
                                My older bank account which was linked is currently inactive, so i am unable to recieve my scholarship amount.
                                Sir kindly link this bank account with the npci portal, for recieving my scholarship amount.
                                I have submitted all the required documents with the bank. So sir kindly update the same as soon as possible.

                                Regards
                                Pravin pavhane
                                A/c no.[protected]
                                Mob no. [protected]
                                National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
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                                  A
                                  Atul Gandale
                                  from Mumbai, Maharashtra
                                  Oct 18, 2019
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                                  Address: At Post- Mangrul Ta-Ausa Dist-Latur, Latur, Maharashtra, 413516

                                  Hi sir,
                                  My scholership amount is not received till date there was problem of aadhar linking with bank account then i visited the bank and liked aadhar with bank account and status is active so there is no problem to disburse my scholarship amount in my aadhar linked bank account... A/c no.[protected]
                                  Ifsc-sbin0003948
                                  This is my account which is linked with aadhar...
                                  National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
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                                    A
                                    Atul Gandale
                                    from Mumbai, Maharashtra
                                    Oct 18, 2019
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                                    Address: At Post- Mangrul Ta-Ausa Dist-Latur, Latur, Maharashtra, 413516

                                    Dear sir,
                                    My scholarship amount is not received till date... Initially there was problem of aadhar linking with bank account.. But now it is safely linked with bank account and status is also active so there is no problem of account now...
                                    Genuinely i request you, please disburse my scholarship amount... As soon as possible... And is there any problem to send money then notify me
                                    And my application is approved in january and i have reedemed in march... So i request u once again plz.. Disburse my scholership fund..
                                    National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
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                                      R
                                      RAKESH HYALIJ
                                      from Mumbai, Maharashtra
                                      Oct 16, 2019
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                                      Address: Nandanwan Chowk, Uttamnagar ,Cidco, Nashik, Nashik, Maharashtra, 422009

                                      My aadhar card is seeding with my old bank account which is closed. And when i am applying for seeding of my new bank account with aadhar card, npci portal is not accepting any changes. It is really very important as per my scholarship view. So i request you to solve my issue as early as poasible.
                                      Name - rakesh sanjay hyalij
                                      Aadhar no.[protected]
                                      Mobile - [protected]
                                      Mail - [protected]@gmail.com
                                      National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
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                                        T
                                        tech saroj Kumar
                                        from Mumbai, Maharashtra
                                        Oct 16, 2019
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                                        Address: Radhanagar ,supaul,bihar

                                        Sir, mai novopay solution chalata hoon.maine 28/09/2019 ko Bank of India ka A/c no.-[protected] Aadhar no.[protected] se 3000 /-withdrawl kiya, account se yah amount debit huwa par mere wallet me yah amount nahi aaya.txn id[protected] hai.IFSC-BKID0004580.m aine novopay solution ke customer care se complent kiya wahan se mujhe complent ticket 269994 diya, lekin problem solved nahi huwa.unhone mejhe apane bank me complent karane ko kaha, mai account holder ko sath lekar bank bhi gaya aur usane bola bank ka kam amount debit hone ke baad yahan se kuchh bhi nahi ho sakata hai, aap NPCI se complent karo wahi aapki problem solved karenge.
                                        National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
                                        Oct 16, 2019
                                        Updated by tech saroj Kumar                                         Account holder-Md.Shamsad. A/c no-[protected]

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