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National Payments Corporation of India [NPCI] Complaints & Reviews

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Updated: Jan 22, 2026
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National Payments Corporation of India [NPCI] reviews & complaints page 60

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A
Akash gullapelli
from Nashik, Maharashtra
Sep 6, 2019
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Address: Polas Galli kadrabad jalna, Jalna, Maharashtra, 431203

Dear sir /madam.
I am akash gullapelli, i wants to change the bank details in npci mapper to receive my dbt scolership. Now in adhar mapper old bank of state bank of india bank it is showing which is in-active in status. I have closed this bank account 2-3month ago. But it is showing bank linking date[protected]. So i wants to link my new npci linked and adhar linked bank account to npci
My adhar no[protected]
New bank account number-[protected]
Ifsc code - mahb0000033
Bank name - bank of maharashtra. Please kindly update /add this account in npci
National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
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    P
    Pushpak Kadam
    from Delhi, Delhi
    Sep 5, 2019
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    Address: A/p- Rajuri, Tal - Rahata, Dist - Ahmednagar, Ahmednagar, Maharashtra, 413709

    Sir my DBT Sholarship Amount is not recieved. Sir My Acount Number Is linked with Adhar number And NPCI Mapper but my Scholarship Amount is not Recieved. Sir Plzz Solve the Problem and my DBT Scholarship and DBT Subsidy Transfer my Acount.
    Name - Pushpak Laxman Kadam
    Bank Name - Central Bank Of India
    Branch - Khandala, Shrirampur, Ahmednagar, Maharashtra
    A/c - Protected
    Adhar Number - Protected
    IFSC Code - CBIN0282289
    MICR Code[protected]
    National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
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      A
      Ashish Saraogi
      from Mumbai, Maharashtra
      Sep 5, 2019
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      Address: Kanpur, Uttar Pradesh

      Sir,
      I have done a wrong imps transaction of rs. 40000/- on 15th july from my account [protected] (Ifsc sbin0001159) via sbi yonolite app. I have filled a wrong digit in account number. The correct account number is[protected]Ifsc icic0006288) and i have filled[protected]Icic0006288).
      Please help me and revert the amount back in my account.
      National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
      Not connect aadhar number bank of maharashtra. but i am going to bank this npci not attach this my number
      name. kishan gangadhar chimanapure
      aadhar no.[protected]
      bank of maharashtra aundha pune

      mob. [protected]
      postmatric scholarship problem ple kindly solution this problem
      cast. SC
      M.Com.1
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        D
        Darshana300416
        from Delhi, Delhi
        Sep 3, 2019
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        Respected sir/ madam.
        I am darshana panchal, i want to change the bank details in npci mapper to receive my dbt scholarship. Now in adhar mapper old bank of airtel payment bank ltd is showing which is inactive in status.
        So i want to link my new npci linked and adhar linked bank account to npci.
        My adhar no :[protected]
        Account number : [protected]
        Ifsc code : bkid0000124
        Bank name : bank of india.
        Please kindly update/ add this account in npci.
        National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
        I have also same problem ...after resolving your Issue please tell me also Shashikant Neharkar contact me on fb.
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          N
          Neharkar97
          from Pune, Maharashtra
          Sep 3, 2019
          Resolved
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          Resolved

          Address: Pune

          Dear sir/ madam.
          I am shashikant neharkar, i wants to change the bank details in npci mapper to receive my dbt scholarship. Now in adhar mapper old bank of airtel payment bank ltd is showing which is inactive in status.
          I have blocked / locked these account 5 days before at 14/01/2018. But it is showing bank linking date as 19/01/2018.
          So i wants to link my new npci linked and adhar linked bank account to npci.
          My adhar no is[protected]
          And account number [protected]
          Ifsc code tjsb0000025.
          Bank name. Tjsb sahakari bank ltd.
          Please kindly update/ add this account in npci.
          Sep 12, 2019
          Complaint marked as Resolved 
          I have re linked adhar to bank by deleting previous all linked data
          National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
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            R
            Ramandeeps17
            from Delhi, Delhi
            Sep 2, 2019
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            Address: 140603

            Dear sir/madam

            I want to raise a complaint that i am not getting subsidy for my indane gas after february 2019 against my consumer no [protected]. My aadhar number is[protected].

            As per my last discussion over your customer care number where he has guided that after februray gas agency has not updated my next four refills in portal. When i have complained and visited the my gas agency office zirakpur indane he has shown me that already my next four refills are already updated in portal. He guided to consult npci only to get checked what is the issue regarding not credited of subsidy.

            Hence i request to kindly look in to the matter on urgent basis. Gas copy enclosed.

            Rgds
            Gurbaksh singh
            My[protected]
            National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
            My account credit payment Rs 325 not received payment HEALTHMUG .COM MY UPI [protected]@UPI Transaction-ID[protected] date 30 August 2019 Time 20:18:07 pm REMARKS HEALTHMUG 100 SECURE SAFE my payment back my account transfer bank of india [protected]@upi
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              N
              Neharkar97
              from Pune, Maharashtra
              Aug 31, 2019
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              Address: Nrhe pune, Pune, Maharashtra

              Hi sir
              I am shashikant neharkar i have to update my banks details in the npci mapper bridge. To recive the dbt scholarship to newly updated currently linked adhar and linked to npci portal bank.
              My adhar number is[protected].
              Bank details are tjsb bank [protected]. I wants to link this bank in npci mapper to receive my dbt scholarship. Please update this bank to npci as early as possible...
              National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
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                N
                Neharkar97
                from Pune, Maharashtra
                Aug 31, 2019
                Resolved
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                Address: Narhe pune, Pune, Maharashtra

                I have linked my current and active bank account to npci but still it is not showing in npci mapper to receive my dbt scholarship. Still it is showing old airtel payment bank account which is inactive in status. So kindly change the bank details in npci mapper because my dbt benefits are waiting to transfer. So please update bank linking status as early as possible... My adhar no is[protected].
                Sep 12, 2019
                Complaint marked as Resolved 
                I relinked the adhar to bank by deleting previous linked data...
                National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
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                  V
                  Vivek.SS
                  from Delhi, Delhi
                  Aug 30, 2019
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                  Address: 500040

                  Amount not yet credited to my a/c for failed booking of ticket through irctc on 07-jan-19 through bharatqr scan & pay (In payzapp)

                  I raised complaint with [protected]@irctc.co.in regarding the same and they have refunded the amount on 09-jan-2019 via below mention transaction ids:

                  I have not received these amounts in my account.
                  Please escalate as already 8 months has passed.

                  Transaction id: [protected]

                  S. No :1
                  Rfnd amt :2050.98
                  Status :refunded
                  Bank name :bharat qr (Powered by atom)
                  Settlementid :[protected]
                  Actual refund date :09-jan-2019
                  Remarks :success
                  Rfnd type :full refund
                  Bank rfnd txn id :74506219009000006231816

                  Transaction id: [protected]

                  S. No :2
                  Rfnd amt :2050.98
                  Status :refunded
                  Bank name :bharat qr (Powered by atom)
                  Settlementid :[protected]
                  Actual refund date :09-jan-2019
                  Remarks :success
                  Rfnd type :full refund
                  Bank rfnd txn id :74506219009000006233358
                  National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
                  I'm using phone pe app. I'm sending amount my brother mobile number.
                  But amount credited another account number. [protected], this is account number wrong account.[protected] Utr number transaction date 26/08/2019 6:00pm.
                  Please my amount reversed to my account
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                    D
                    Darshana300416
                    from Delhi, Delhi
                    Aug 30, 2019
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                    Address: 410210

                    Sir/ma'am i have done npci mapping with bank of india.in adhara bank linking status it is showing your npci mapping is done, but linked bank is airtel payment bank and status is in-active. I want to link it with boi. Adhar no :[protected]. Please tell me how can i link my bank of india account to adhar card which has already done with npci mapping. And how to make it active? Also how to delink airtel bank account?
                    National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
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                      A
                      from Delhi, Delhi
                      Aug 29, 2019
                      Resolved
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                      Resolved

                      Address: s.k nagar Motihari, East Champaran, Bihar, 845401

                      Cannot change my bank account to other account.. I submitted npci form in bank nd also linked adhar card but indane gas customer say cannot link adhar card since march 2018. But bank say its linked... Its problem about 2 month.. Please help what i do for changing my bank account..
                      Why i can't change my bank account to another bank account?
                      Its not fair
                      Sep 17, 2020
                      Complaint marked as Resolved 
                      National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
                      Aug 29, 2019
                      Updated by [email protected]
                      Sir i have 2 account co-operative bank and Andhra bank and indane gas subsidy is co-operative bank but i need andhra bank also linked adhar but not show online. Mapper npci sir how npci mapper in andhra bank account and Please sir give me solution i need subsidy in Andhra bank
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                        A
                        Aditidoifode
                        from Noida, Uttar Pradesh
                        Aug 29, 2019
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                        Address: Jalna, Maharashtra, 431203

                        My aadhar number is linked to Sbi bank but I don't know it is maped to NPCI online status is Inactive
                        Due to inactive linking my DBT amount of scholarship is not deposited in my sbi A/C.
                        I told to state bank of India about mapping my A/C and aadhar number to NPCI they are not taking my steading form and not responding to my complaint. Please cooperate me about this matter
                        Thanking you
                        National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
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                          Bhavika chachlani
                          from Mumbai, Maharashtra
                          Aug 28, 2019
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                          My name is bhavika chachlani. I have an account in bank of india and in bank of maharashtra as well. I have delinked my account from bank of maharashtra on 26 august 2019 and relinked it to bank of india on the same date but on uidai the status is not updated. Please solve this issue asap as my scholarship is stuck. My aadhar card no. Is[protected]
                          My account no. Is [protected]
                          National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
                          Bhim app
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                            A
                            Avinash soni 4452
                            from Mungeli, Chhattisgarh
                            Aug 28, 2019
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                            Address: Vill+P.o. - Dongaria, Tahsil - Lormi, Dist - mungeli (Chhattisgarh)

                            मेरा नाम अविनाश पिता त्रिभुवन सोनी है। मेरा (अविनाश सोनी) खाता क्रमांक है [protected] मो. न. [protected] और मैंने 22 जुलाई 2019 को 15:40 51 सेकेंड पर एसबीआई बैंक की खाता क्रमांक[protected] में ₹2000 का ट्रांजक्सन किया था जो कि पेंडिग है । Transaction ID है[protected], इस मामले की शिकायत 30 जुलाई को मैने PNB customer care में दर्ज करायी थी किन्तु अभी तक कोई प्रतिक्रिया या समाधान नही मिला । कृपया मुझे इसका समाधान चाहिये । PNB के ग्राहक प्रतिनिधि अधिकारी से कई बार शिकायत की परन्तु अभी तक मुझे न तो कोई संतोषजनक जवाब मिला न ही मेरी समस्या का समाधान हो पाया । इस मामले को आज महिने भर से भी ज्यादा समय हो रहा है ।
                            National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
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                              A
                              Aftaab Peje
                              from Mumbai, Maharashtra
                              Aug 26, 2019
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                              Address: Room no.4 , Chawl no.I , Barkat Ali Nagar, Wadala East, Mumbai., Mumbai City, Maharashtra, 400037

                              My adhaar card no is still showing pending in npci portal. My adhaar no. Is[protected]. My bank of maharashtra account no. Is [protected] and ifsc code is mahb0000339.
                              My scholarship amount of mahadbt is still kept on hold because of my adhaar not linked to npci portal. If it is not done it may get cancelled. I am getting mssgs of getting it update as soons as possible from scholarship department. Please see that ot gets updated till tomorrow. So that my funds get transferred as soon as possible. Checkout image it shows inactive get it avtivated. Bank has done all the actions required get it updated soon. Thank you
                              National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
                              Actually my hdfc account is linked to aadhar as well as there with NPCI. but now that bank account became inactive so i want to link the new bank account for the lpg subsidy .
                              when i try to update my aadhar at maharashtra bank portal it shows the massge
                              error NPCI rejected your Aadhar.

                              please look in to the matter
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                                Prakash Narayan Tiwari
                                from Mumbai, Maharashtra
                                Aug 26, 2019
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                                I have done 3 upi payments on 2 of august 2019 of 1100 rupees each. 2 transactions have been done by bhim app and 1 by google pay app. The money has been debited from my account but not credited to receipents account.
                                I lodged a complain in my bank i. E, central bank of india on 9th of august of 2200 rupees debited from bhim whose complain i'd is 3067649 on 9 of august 2019 and of 1100 rupees debited from google pay whose complain i'd is 3072530 on 13 of august 2019.
                                The issue has not been resolved yet by bank and no money has been credited in my account or receipents account.
                                National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
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                                  Bittu Patil
                                  from Delhi, Delhi
                                  Aug 24, 2019
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                                  Address: Nagpur, Maharashtra

                                  Respected sir,
                                  My name is abhinav patil, i had faced mang issue about this subject that my aadhaar number has been linked to bank's account. I also submitted aadhaar seeding form to branch for mapping in npci mapper. They told me that your banking linking status is active but in npci server showing in-active. Due to this my scholarship money is stuck. My request to npci, please update my aadhaar on npci server as soon as possible. Thanking you.
                                  Name:abhinav manish patil
                                  Aadhaar no.:[protected]
                                  A/c no: [protected]
                                  Bank name: bank of india
                                  Ifsc code:bkid0008722
                                  National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
                                  Not connect aadhar number bank of maharashtra. but i am going to bank this npci not attach this my number
                                  name. kishan gangadhar chimanapure
                                  aadhar no.[protected]
                                  bank of maharashtra aundha pune

                                  mob. [protected]
                                  postmatric scholarship problem ple kindly solution this problem
                                  cast. SC
                                  M.Com.1
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                                    Ashwini Ambulgekar
                                    from Mumbai, Maharashtra
                                    Aug 19, 2019
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                                    Address: Nanded, Maharashtra

                                    Hi sir my name is ashwini balaji ambulgekar i have submitted adhaar card in bank and adhaar is updated in my bank account but the npci status is still inactive. I have bank account in bank : mgb bank, bhagyanagar, nanded, 431601, account number : [protected], ifsc code : mahg0004136, aadhaar number :[protected]. So please update my account in npci.
                                    National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
                                    Gas subsidy is on hold..all details are updated..
                                    Requesting you to provide me gas subsidy ..
                                    ..all the requirements are furnished...
                                    i used to get subsidy before, , but stoped from so many months so kindly requesting to solve it soon ..
                                    im waiting from so many days to solve this problem...
                                    thanking you.. please accepting an early solution
                                    In my account 4000 amount is debited on 8 August 2019 .but amount is not credited to beneficiary accounts. Also not refunded in my account. I also complaint in bank but no any person giving me response aslo BHIM app customers care also not responding me. Kindly help me
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                                      anniesrk111
                                      from Aurangabad, Maharashtra
                                      Aug 18, 2019
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                                      Address: Flat 703 wing b Silver stone society handewadi chowk handewadi pune, Pune, Maharashtra, 411028

                                      Hi everyone I used to give adds for selling my used items in @OLX and each time as soon as I post the add for the mobiles a person called me and confirm that he is interested in purchasing the mobile but he requested me to give linked mobile number of phone pay Google pay BHIM and paytm and narrate the stories like he is unable to come so he is sending his brother or someone else to collect the item and he will do the payment right away. He then ask me to open the app as he is sending the money but as soon as I checked it shows that he is requesting to pay him and the amount will be debited from my account. When I denied to do the same then he scream and use abusive language. Please beware from such kind of fraud and share this post as much as possible so that they cannot fraud anyone those who are unaware about payment gateway. Below are the given numbers from which they called recently:
                                      [protected]
                                      [protected]

                                      Please take action the same.
                                      National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
                                      Hi i went to my bank on 21/6/2019 and submitted npci mapping form . But from that day to now, my npci status show in active . This reason my scholarship not coming in my account . My bank did many try but npci did not respond to bank as well as me .
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                                        Mirzaasadbaig95
                                        from Mumbai, Maharashtra
                                        Aug 16, 2019
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                                        Address: 2-12-13 sbh road Waheed manzil, 509001

                                        I am getting subsidiary ammount as it is show that due to the account closure it is not transferred resolve please i am in trouble since 5 months as my previous account was closed and new account which i want to add in npci for subsidiary ammount shows in active in npci kindly activate my account in npci and updat my account details as i am enclosing below
                                        National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
                                        I have transfer amount R's 8700/_ by hdfc mobile application through upi but amount deducted from account and not received to bebeficiary
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