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National Payments Corporation of India [NPCI] Complaints & Reviews

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Updated: Apr 1, 2025
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National Payments Corporation of India [NPCI] reviews & complaints page 58

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M
muraree lal
from Udaipur, Rajasthan
Oct 4, 2019
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Address: VPO KAWAI TEH NADBAI DIST BHARATPUR RAJ, Bharatpur, Rajasthan, 321602

Dear sir mera bank accaunt andhra bank me tha. Jiska ac. No-[protected] tha. Meine es accunt ko close kara diya hai. Me icici bank me npci se mere accunt no[protected] ko apne aadhar card no[protected] ko jodana chahata hoo. Mera aadhar card icici me active dikha raha hai lekin npci se nahi jooda hai. My aadhar bank dietels par dhekhate hai to andhra bank me in-active dikha raha hai
Sir mere aadhar no[protected] ko mere icici bank accunt no[protected] se joda jaye.
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National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
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    Hardik990
    from Mumbai, Maharashtra
    Oct 4, 2019
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    My aadhar number and bank account is linked with each other as said by bank officer but in aadhar official website it is showing that the account is not linked.in that they are showing - uidai shall not be responsible or liable for the correctness of the displayed status. Further, uidai is not storing any information fetched from npci server.
    So i'm unable to receive post matrix scholarship
    National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
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      J
      jagrutibombe
      from Palghar, Maharashtra
      Oct 4, 2019
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      Address: At.poat.-sajgaon,Tal.-Khalapur,Dust.-Raigarh, Khopoli 410 203, Raigad, Maharashtra, 410203

      My aadhar number and bank account is linked with each other as said by bank officer but in aadhar official website it is showing that the account is not linked.in that they are showing - uidai shall not be responsible or liable for the correctness of the displayed status. Further, uidai is not storing any information fetched from npci server.
      So i'm unable to receive dbt scholarship
      +2 photos
      National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
      Oct 04, 2019
      Updated by jagrutibombe
      My Aadhar number and bank account is linked with each other as said by bank officer but in Aadhar official website it is showing that the account is not linked. In that they are showing- UIDAI shall not be responsible or liable for the correctness of the displayed status. Further, UIDAI is not storing any information fetched from NPCI server.
      So I'm unable to receive DBT scholarship

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        M
        Mogilipalepu Anil kumar
        from Mumbai, Maharashtra
        Oct 4, 2019
        Resolved
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        Resolved

        Address: Guntur, Andhra Pradesh, 522601

        Hello sir,
        I want to update my account number in npci. Actually in npci previously my indian overseas account was linked but now its closed. I want my indian bank details linked with npci. I already submitted the form in bank but still it is not updated. Kindly update or help me to do so. I am mentioning my details below and also sharing some required files like my aadhar card, bank account and npci aadhar link filled form.
        Please try to link it sir as soon as possible.
        Thank you.
        Name - mogilipalepu anil kumar
        Bank name - indian bank
        Branch - narasaraopet
        Bank account number - [protected]
        +1 photos
        Oct 14, 2019
        Complaint marked as Resolved 
        National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
        Oct 05, 2019
        Updated by Mogilipalepu Anil kumar
        Are u reach me on call or not..?
        Oct 05, 2019
        Updated by Mogilipalepu Anil kumar
        I received a call and asking about details and sending some links from [protected] and says to forward to another number:[protected]
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          H
          hrp1983
          from Mumbai, Maharashtra
          Oct 3, 2019
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          Dear Sir,

          Sorry to say that your introduction o[censored]PI mechanism for IPO is a huge failure due to non-coperative nature and approach of the stake holders such as Banks, exchanges and SEBI.

          Following issues needs to be taken care of by the authority.

          1. Non co-operative nature of Bank staff
          2. Lack of knowledge and intent of bank staff in terms of helping their customer to generate UPI id
          3. Poor infrastructure in terms of non responsiveness BHIM app while generating UPI I'd
          4. Lack of awareness amongst investors
          5. Not allowing customer to generate UPI I'd if same mobile no is registered in more than one accounts with same bank (this needs to be fixed). Should allow this
          6. Should ask public opinion before introducing any new system
          7. No body is willing to take ultimate responsibility in case of non process of IPO application

          I have been trying to generate UPI I'd for my HDFC bank through BHIM APP since 2 days but getting error message " Could not fetch a/c HDFC BANK LTD is taking too long to respond. Please try again after some time ' I believe Your system and BHIM app both are not adequately functional and could not handle the load.

          This is a mockery of a system and you guys are bother at all. It's common people like me facing the problem and getting hurt due your lack luster system.

          I hope one day you guys will wake from your sleep and resolve this issues raised.

          Common people have lost faith from the system and those days are not far before they take vengeance.
          National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
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            U
            Umesh220865
            from Mumbai, Maharashtra
            Oct 3, 2019
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            Iam Mr.Umesh Chauhan i made a transaction of Rs.13029/- on 30.09.2019 to Amazon Online Shopping via BHIM App.But its fails and Rs.13029/- deducted from my Account of State Bank of India
            I raise a complaint via BHIM App but got not response.I also called to customer care.
            Please solve the problem as soon as possible

            Details
            Phone Number.[protected]
            Txn ID.[protected]
            Date. 30 September 2019
            Time. 13:58:45
            Bank. State Bank of India
            +1 photos
            National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
            Oct 03, 2019
            Updated by Umesh220865
            Iam Mr.Umesh Chauhan i made a transaction of Rs.13029/- on 30.09.2019 to Amazon Online Shopping via BHIM App.But its fails and Rs.13029/- deducted from my Account of State Bank of India I raise a complaint via BHIM App but got not response.I also called to customer care. Please solve the problem as soon as possible Details Phone Number.[protected] Txn ID.[protected] Date. 30 September 2019 Time. 13:58:45 Bank. State Bank of India Mobile No.[protected]
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              S
              Suchitradash
              from Dhone, Andhra Pradesh
              Oct 1, 2019
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              Address: Sri Lakshmi HP gas distributors, Mallayapeta, East Godavari, Andhra Pradesh, 533105

              Hello sir,
              I am consumer of hp gas bearing identity no[protected]. My hp gas subsidy getting hold since my new connection at rajahmundry (Ap).. Saying on the online that multiple connection on your aadhaar number[protected].

              I have already an account on odisha, but this one i transferred to my brother's name and here aadhaar already delinked with that consumer id.

              Please do the needful in this regards at the earliest..

              Rgds,
              Pranay dash
              Rajahmundry, andhra pradesh
              Mob:[protected]
              Email:[protected]@gmail.com
              National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
              I have not received the subsidy post 16 days from the day of delivery of the cylinder which is 11th Sep 2019. My consumer number:[protected]. If i complaint on the same to IOCL they inform nothing and no proper response.

              lpg gas subsidy hold up reg- - Comment #3548644 - Image #0
              Sir my scholarship is approved but till date not received in my account.i visited bank for linking account with aadhar and NPCI, but bank manager says aadhar is linked with account.please sir disbursed the fund in aadhar linked bank account.

              lpg gas subsidy hold up reg- - Comment #3549626 - Image #0
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                K
                kumarrishu9934
                from Hyderabad, Telangana
                Sep 27, 2019
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                Hello sir,
                I want to update my account number in npci. Actually in npci previously my icici account was linked but now its closed. I want my sbi bank details linked with npci. I already submitted the form in bank but still it is not updated. Kindly update or help me to do so. I am mentioning my details below and also sharing some required files like my aadhar card and npci aadhar link filled form.
                Please try to link it sir as soon as possible. Actually sir, i am expecting a e-kalyan scholarship in this account but due to this reason it stuck in between. So please help me and update my info in npci.
                Thank you.
                Name-rishu kumar
                Bank name-state bank of india
                Branch-mindspace
                Bank account number-[protected]

                I got a mail also from npci, asked me about acknowledgement number but bank told me no any acknowledgement is there for aadhar mapping in npci. Help me in this sir please.
                +1 photos
                National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
                Sar main apna khata main NPCI judwana chahta hun per Bank wale nahi jod pa rahe hain . Main is vishay mein 4 KYC de chuka hun. Fir bhi nahin link kar pa rahe hain
                My AC SBI 10 sep 2019 bymistic 6000 amount transaction by other
                Ac [protected]. So please revarsh entry
                My Same amount my AC [protected]
                TDI no[protected]

                account updates in npci - Comment #3549032 - Image #0
                Dear sir,
                मेरा आधार बॅक मे लिंक है लेकिन मैने आॅनलाईन चेक किया तो मुझे आधार इनअॅक्टिव का प्राॅब्लम आ रहा है? यह प्राॅब्लम मुझे पोस्ट मेट्रीक के स्कॉलरशिप मे आ रही है । मौझे पेमंट नोटिफिकेशन इनअॅक्टिव आधार यह आ रहा है मेरी थोडी मदद कर लो । Please help me Sir
                Aadhar no:[protected]
                Mo.no . :[protected]
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                  R
                  Ragavendra Poojary
                  from Bengaluru, Karnataka
                  Sep 25, 2019
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                  Address: 105/A 2ND CROSS KARNTAKA LAYOUT KURUBARAHALLI Bangalore, Bangalore, Karnataka, 50086

                  I had atm withdrawal of 45k on may 2nd 2019 but done police complaint on 5th may 2016 and give all details to icici bank but bank has came back on 27th june 2019 its pin withdrawal and cant refund it but on 5th may only i have asked bank people regarding cc tv footage and loaviton of atm but they are claiming we have informed "national payments corporation of india and waiting for it. My question is if icici claiming pin withdrawal and npci not proividing cc tv footage then why icici give permisision to withdraw from other bank atm. If bankand npci dont having control inter atm transcation then whom we need to ask if some thing went wrong
                  National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
                  Sep 25, 2019
                  Updated by Ragavendra Poojary
                  I have attached screen shot for your reference

                  Sep 25, 2019
                  Updated by Ragavendra Poojary
                  Question is why bank is delayed to investage and bank people told its skim case
                  Sep 25, 2019
                  Updated by Ragavendra Poojary
                  ICICI bank[protected]
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                    S
                    sreekanthat
                    from Badagara, Kerala
                    Sep 24, 2019
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                    I have transferred 37, 700 rupees through google pay on july 19th. My bank is union bank of india and the receiver's account is vijaya bank. The amount is debited from my account. But it is not credited in the receiver's account. It has been two moths since i have filed a complaint to google pay showing the bank statements of both the accounts. They are saying complaint is pending with npci. I request you to take necessary steps to resolve my complaint.
                    National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
                    Dec 04, 2019
                    Updated by sreekanthat
                    Now Google pay has informed me that I have entered the account number wrongly. So the money has been credited to some other account. This is the reply that Google pay received from NPCI. I asked them about the credited account number, but they replied that the details are secret and they can not disclose it. Union Bank of India replied that this issue can not be resolved by them.
                    My account number [protected]
                    IFSC : UBIN0574104
                    Dear sir my aadhar card no .[protected] Name Rajbir s/o Duli chand AC.No...[protected]
                    Please sir aadhar mapping to NPCI, .., ., .., ..., .., ..., ...

                    google pay transaction from union bank account - Comment #3543303 - Image #0
                    google pay transaction from union bank account - Comment #3543303 - Image #1
                    google pay transaction from union bank account - Comment #3543303 - Image #2
                    This is to mention that Patiala Jana Bank Branch received 2 cheques (00004 & 000005) for collection which PNB ludhiana should have lodged in CTS.
                    Hi sir my name is VISHAL BHARDWAJ, I have submitted aadhaar card in bank and aadhaar is updated in my bank account but the NPCI status is still inactive. I have bank account in bank : CENTRAL BANK OF INDIA, Account number : [protected], Ifsc code : CBIN0281486, Aadhaar number :[protected]. So please update my account in NPCI. Thank u sir

                    google pay transaction from union bank account - Comment #3548959 - Image #0
                    Respected Sir/Madam,
                    Please reinitiate the Mandate with transaction id:[protected]
                    -Regards
                    Bitan Biswas
                    [protected]

                    google pay transaction from union bank account - Comment #3549617 - Image #0
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                      I
                      Imran Hazarika
                      from Mumbai, Maharashtra
                      Sep 23, 2019
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                      Address: Nagaon, Assam, 782003

                      My bank of india account number [protected] has been debited with amount 2500/- in 21sep-2019 in a failed transaction. I am the account holder of said bank of india account.
                      Kindly do the needful at the earliest which would be grateful to me.

                      Account holder — imran hazarika
                      Bank name — bank of india
                      Branch — nagaon town
                      +1 photos
                      National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
                      Adhaar is linked with NPCI mappper but not showing online on UIDAI official website
                      I have already linked my adhaar to NPCI mapper 15 days ago
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                        A
                        amit772492
                        from Mumbai, Maharashtra
                        Sep 23, 2019
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                        Address: Hazaribagh, Jharkhand, 825314

                        Sir/madam,
                        Earlier i had two bank accounts (One of mine and one of my brother who is a minor) with same registered mobile number. But still i was able to use upi transaction facility in any kind of app like bhim, google pay, paytm, phone or etc... But one day the upi was automatically deregistered and i was told to login again.. But after that i am getting a message as-"you have multiple bank accounts linked with your number".. After that i went to the home branch and changed my mobile number separately for both of the two account. Now both accounts have two different and separate mobile numbers. But sill i am getting the same error message. My brother is also getting the same error message... I went to my bank, contacted those payment apps but no one is able to solve the issue then i thought it's a matter o[censored]pi so u might have the solution.. Please help
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                          J
                          Jainam Gala
                          from Mumbai, Maharashtra
                          Sep 22, 2019
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                          Address: Mumbai City, Maharashtra

                          Dear sir, my scholarship is approved in january october 2018 but till date i have not received the scholarship amount.in dbt portal payment notification show my "aadhar is inactive"
                          Please disburse my fund in aadhar linked bank account. I visited the bank for linking my account with npci. But bank manager show your status in bank is active. Please sir disburse the fund in aadhar linked bank account...
                          National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
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                            G
                            ganesh sakrudkar
                            from Delhi, Delhi
                            Sep 22, 2019
                            Resolved
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                            Resolved

                            Address: Beed, Maharashtra

                            Dear sir, my scholarship is approved in january 2018 but till date i have not received the scholarship amount.in dbt portal payment notification show my "aadhar is inactive"
                            Please disburse my fund in aadhar linked bank account. I visited the bank for linking my account with npci. But bank manager show your status in bank is active. Please sir disburse the fund in aadhar linked bank account
                            Sep 26, 2019
                            Complaint marked as Resolved 
                            National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
                            My problem is solved .. thanks npci
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                              M
                              MehulParekh
                              from Mumbai, Maharashtra
                              Sep 21, 2019
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                              Address: Mumbai City, Maharashtra, 400002

                              We have wrongly transferred an amount of 15000/- to bank of baroda account holder customer. Details of the wrong transaction is as below, request you to plz hold the funds and refund the same or credit it to correct beneficiary,

                              Date of transaction 21/9/2019

                              Cms/utr number[protected],[protected],[protected]

                              Wrong ifsc code barb0scogur

                              Wrong a/c no. [protected]

                              Wrong bene name. Anandkumargupta

                              Correct ifsc code barb0vitaxx

                              Correct a/c no.[protected]

                              Correct beneficiary name — tanaji vitthal torane

                              Amount remitted[protected] x 3 txn)

                              Observation —

                              Account digit ok but wrong a/c no. Entered.
                              National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
                              Sep 26, 2019
                              Updated by MehulParekh
                              Plz reply sir as we have only trust with npci
                              Oct 10, 2019
                              Updated by MehulParekh
                              Kindly confirm the status when we will get the refund . amt is very big sir.
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                                Shourya1602
                                from Delhi, Delhi
                                Sep 21, 2019
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                                Dear sir / madam,
                                My aadhar number is seeded with my bank account still the bank aadhar linking status is not active. I haven't received my freeship from mahadbt due to aadhar bank linking status. Please check into the matter and kindly update the bank aadhar linking status on npci mapper.

                                Aadhar no[protected]
                                Account no. [protected]
                                Ifsc code. Punb0035400
                                National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
                                Oct 09, 2019
                                Updated by Shourya1602
                                No reply from NPCI
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                                  Padmakard
                                  from Pune, Maharashtra
                                  Sep 21, 2019
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                                  Address: Pune, Maharashtra, 411014

                                  Dear sir/madam,
                                  My new account not updated for dbtl subsidy. Details as follows
                                  Name - padmakar narayan deshpande
                                  Aadhar no.[protected]
                                  Mob - [protected]
                                  Previous gas subsidy bank - aditya birla idea payments bank (This bank now closed)
                                  So i want to transfer my gas subsidy to other bank account
                                  Janata sahakari bank ltd pune
                                  Branch - chandannagar, pune - 411014
                                  All required documents procedure done at janata bank still not updated. Please check & help
                                  +1 photos
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                                    Rohitkumar krishnakumar singh
                                    from Mumbai, Maharashtra
                                    Sep 20, 2019
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                                    Sir i am an student n i have an account in dena bank kandivali east branch. I have applied for ebc scholarship on mahagov.in. To getting dbt benefit i have to link my aadhr with bank account i. E to seed with npci. I have linked my aadhar with bank acc n bank officials said that we have tagged ur aadhr with bank account. N they do not know npci n all. I have said them to to link my aadhr through npci. My bank account no.[protected] my aadhar no.[protected] please immediately link it sir i m trying to link since last 6 months
                                    National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
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                                      manitcr21
                                      from Coimbatore, Tamil Nadu
                                      Sep 19, 2019
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                                      Address: 1/155 MEDONA STREET,V PATNAM, 628215

                                      Dear sir,
                                      I link my aadhaar number to all my bank accounts. First time subsidy credit sbi account. After subsidy goto aadhar based to icici bank. But last 3 months subsidy not credited because aadhar status is "aadhar not active"in npci datebase so subsidy not credited last 3 months. I submit the adhaar above 2 times for aadhar seeding in npci server to icici but i check status still now my aadhar"not active" in npci server. So please resolve my problem as soon as possible. Please credit my all pending subsidyes to icici account below i wrote my aadhaar number.[[protected] ]
                                      National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
                                      Nov 04, 2019
                                      Updated by manitcr21
                                      TILL NOW MY PROBLEM NOT SOLVED .I AM COMPLAINED On 19.09.2019 PLEASE RESOLVE MY ISSUE AS SOON AS
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                                        Ravindra Chouhan
                                        from Mumbai, Maharashtra
                                        Sep 18, 2019
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                                        Address: Thane, Maharashtra, 457661

                                        Respected sir/ madam.
                                        I am Ravindra Chouhan i want to change the bank details in npci mapper to receive my dbt. Now in adhar mapper old bank of airtel payment bank is showing which is active in status.
                                        So i want to link my new npci linked and adhar linked bank account to npci.union bank of india.
                                        My adhar no :[protected]
                                        Account number : [protected]
                                        Ifsc code : UBIN0557528
                                        Bank name : union bank of india
                                        Please kindly update/ add this account in npci.
                                        +1 photos
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