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National Payments Corporation of India [NPCI] Complaints & Reviews

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Updated: Jan 22, 2026
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National Payments Corporation of India [NPCI] reviews & complaints page 59

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M
manitcr21
from Coimbatore, Tamil Nadu
Sep 19, 2019
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Address: 1/155 MEDONA STREET,V PATNAM, 628215

Dear sir,
I link my aadhaar number to all my bank accounts. First time subsidy credit sbi account. After subsidy goto aadhar based to icici bank. But last 3 months subsidy not credited because aadhar status is "aadhar not active"in npci datebase so subsidy not credited last 3 months. I submit the adhaar above 2 times for aadhar seeding in npci server to icici but i check status still now my aadhar"not active" in npci server. So please resolve my problem as soon as possible. Please credit my all pending subsidyes to icici account below i wrote my aadhaar number.[[protected] ]
National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
Nov 04, 2019
Updated by manitcr21
TILL NOW MY PROBLEM NOT SOLVED .I AM COMPLAINED On 19.09.2019 PLEASE RESOLVE MY ISSUE AS SOON AS
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    Ravindra Chouhan
    from Mumbai, Maharashtra
    Sep 18, 2019
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    Address: Thane, Maharashtra, 457661

    Respected sir/ madam.
    I am Ravindra Chouhan i want to change the bank details in npci mapper to receive my dbt. Now in adhar mapper old bank of airtel payment bank is showing which is active in status.
    So i want to link my new npci linked and adhar linked bank account to npci.union bank of india.
    My adhar no :[protected]
    Account number : [protected]
    Ifsc code : UBIN0557528
    Bank name : union bank of india
    Please kindly update/ add this account in npci.
    National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
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      P
      pawan_kr1994
      from Mumbai, Maharashtra
      Sep 17, 2019
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      Address: Bhopal, Madhya Pradesh

      Dear sir my self sulekha Devi Prajapati from Bhopal mp firstly my adhar was open seeded with sbi bank and after some time I had closed that account and opened new account in central bank and seeded my adhar with central bank but still my status is inactive and I'm unable to get dbt.
      So please sir it is heartily request to you please resolve my problem
      Adhar no[protected]
      Central Bank of india account [protected]
      Ifsc CBIN0284938
      National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
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        S
        shrikant chikkodi
        from Mumbai, Maharashtra
        Sep 17, 2019
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        Iam ahrikant chikkodi
        A/c no. [protected]
        Ifsc sbin0011282
        Amount of 2000rs has been debited and not credited beneficiary
        On september 13 2019 at 17:43
        On friday iam transfer ing my amount of 2000rs through using bhim by entering beneficiary details like name account number ifsc code kvgb so kindly resolve this problem as soon as possible
        So kindly i request you to solve urgent i needed theoney since iam a student please my requirements are very high so without delay resolve it
        National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
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          D
          Dipanka123
          from Mumbai, Maharashtra
          Sep 17, 2019
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          I have made payment for Cotton University Admission (Assam) on 15/09/2019 through bhim upi app and it was showing approved but on Cotton site it was showing failed .
          Money got deducted from my account but i didn't get refund till date.
          So help me in this regard. I have made many complaint earlier on different platform. Please initiate my refund back. Help me in this regard.

          Transaction details -

          SBI Account no [protected]
          SBI Reference number CPU7107106
          Merchant Reference No HIN[protected]

          Transation ID[protected]
          Amount - Rs 4850
          Date -15 september 2019
          Time - 18:54:59
          Upi id - [protected]@upi
          National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
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            K
            Kanhaiya navandar
            from Mumbai, Maharashtra
            Sep 16, 2019
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            I am resident of jalna maharashtra. In bank of india, i have a saving account in the bank and i recently linked my adhaar seeded bank account with NPCI mapper.i have visit to my bank and they said that the account is linked and they have given the proof for it.but online on uidai website the linking status is still showing inactive .because of this i am unable to receive my scholarship benefits since 4 months.sir i request you to look into the matter and solve my problem . Pls sir.
            Adhaar no:[protected]
            Name on adhaar:kanhaiya santosh navandar
            National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
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              P
              Poonamadmute
              from Noida, Uttar Pradesh
              Sep 16, 2019
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              Sir/madam,
              I am poonam satish admute. Sir my dbt sholarship amount is not recieved. Sir my account number is linked with adhar number and npci mapper but my scholarship amount is not recieved.
              On maha dbt aadhar linking status shows in-active.

              Sir plzz solve the problem of dbt scholarship.

              Aadhar no[protected]
              Account no - ([protected])
              Ifsc code - (Sbin0020042)
              Branch - state bank of india
              National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
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                R
                Rawat umesh
                from Mumbai, Maharashtra
                Sep 16, 2019
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                Address: VILL MADAN TOOSI POST RAJAMAU DISTT RAEBARELI, Raebareli, Uttar Pradesh, 229301

                Sir mera pahla, account band ho gya hai. Aur new account kai bar add kraya gya lekin vo npci se connect nhi ho rha, hai jisse gas subsidy nhi aa pa rhi hai adhar no[protected] and account no [protected] hai allahanad bank hai branch bachhrawan hai. Mere adhar ko mere bank account se add krne ki kripa kare adhar ko kai bar bank account se add karaya gya pr hua nhi meri lagbhagh 1500 rs ki subsidy hold pr hai jo accountant connect na hone ki vajha se nhi aa pa rhi hai.
                National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
                Sir 14/9/2019 ko maine account se paytm wallet me 2000rs dale the upi se. Lekin payment failed ho gyi. Or account se paise cut gye. Or ab paytm or sbi helpline no. pe bat ki to wo dono kah rhe h humko is bare me nhi pta or ek dusre ka naam le rhe h unse bat kro.. sir please paise dilwa do bhut jrurt hai paiso ki
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                  G
                  Gannushahid Shaik
                  from Mumbai, Maharashtra
                  Sep 15, 2019
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                  Dear sir iam transfor amount is6148-00 rs.in bhim pay app. Transactions is time out. Amoun is debited my account.. Costmer account not credit iam dispute rise in ourapp our ticketn0 is..999344. Plese veryfy and creditmy amount. My resolve date is my app. Is[protected]... Another time iam credit 6148 -00 rupees amount this transaction is successful. And loan was closed. Plese credit my amount.
                  National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
                  Sir my acount is in bank of maharashtra and adhar is not linked on NPCI portal thats why i dont receiv my scholarship please sir linkmy adhar to my acount on NPCI mapper
                  my acount no -[protected]
                  ifsc code MAHB0000199
                  ADHAR NO[protected]
                  PLEASE LINK MY ADHAR ON NPCI MAPPER AS SOON AS POSSIBLE THANK YOU SIR
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                    L
                    lakhandebnath
                    from Mumbai, Maharashtra
                    Sep 15, 2019
                    Resolved
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                    Resolved

                    Address: DIPHU SITLA BARI ROAD, Karbi Anglong, Assam, 782460

                    Sir, i make transaction on 09/09/2019 and at that time the status showing is pending. But the next day i raise the complaint for the same. I wait for next three days and today night they updated the status to success but money still not credited to the beneficiary account. All the customer care numbers of bhim are not working. Some are not picking call. They are not even refunding back. I have account in bank of india and i sent the money to india mart. I talked to bank customer care also but they are saying that they dnt have any information about it. Bhim is responsible for any required information.
                    Name : lakhan debnath
                    Phone no : [protected]
                    Txn id :[protected]
                    Date : 09/09/2019
                    Time : 9:52
                    Sep 15, 2019
                    Complaint marked as Resolved 
                    indiamart mujay bataya ki payment gateway chek kar kay. unko payment failed dekha raha hay mila nahi unka email id [email protected] second id [email protected]
                    National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
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                      M
                      manitcr21
                      from Coimbatore, Tamil Nadu
                      Sep 12, 2019
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                      Address: 140,north street,alanthalai, 628215

                      Dear sir,
                      I link my aadhaar number to all my bank accounts. First time subsidy credit canarabank account. After subsidy goto aadhar based to sbi bank this is nri account so subsidy not credited last 2 years. I submit the adhaar above 2 times for aadhar seeding in npci server to iob but i check status of bank account link to aadhaar in uidai website it shows your request cannot be processed now due to some technical issue please try again later. Still now my aadhar in iob account not link in npci server. This message shows since last six month. So please resolve my problem as soon as possible. Please credit my all pending subsidyes to iob account below i wrote my aadhaar number.
                      National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
                      Sep 12, 2019
                      Updated by manitcr21
                      my aadhar no [[protected]]
                      Sir mera aadhar number lInk airtel payment bank me tha ab use india post payment bank me karna hai
                      Ashishkumar Sojitra's reply, Sep 10, 2019
                      My upload pictures not show
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                        S
                        Sandeep198
                        from Mumbai, Maharashtra
                        Sep 11, 2019
                        Resolved
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                        Resolved

                        Address: Jai shri ram chawl bhoidapada gokhivare vasai East, Thane, Maharashtra, 401208

                        Sir ji help kare maine 25/01/2019 ko 20000 rs union bank of india me phone pe app se transfer kiya tha jo ki abhi tak nahi mila mera paisa bhi kat gaya hai refund bhi nahi mila mera idbi bank hai union bank ka statement bhi nikala hu usme bhi nahi bata raha mai apane idbi bank me bhi compalen kiya o bhi bol rahe hai ki union bank me credit ho gaya hai jo ki abhi tak nahi mila

                        Utr number =[protected]

                        Transaction id= p1901251021010292356765

                        My account no. [protected] idbi bank

                        Union bank account no. [protected]

                        Union bank statement

                        Idbi bank statement
                        Sep 11, 2019
                        Complaint marked as Resolved 
                        Sir ji help kare maine 25/01/2019 ko 20000 Rs union bank of India me phone pe app se transfer kiya tha jo ki abhi tak nahi mila mera paisa bhi kat gaya hai refund bhi nahi mila mera idbi bank hai union bank ka statement bhi nikala hu usme bhi nahi bata raha mai apane idbi bank me bhi compalen kiya o bhi bol rahe hai ki union bank me credit ho gaya hai jo ki abhi tak nahi mila UTR NUMBER =902530785593 Transaction id= P1901251021010292356765 My account no. 1577104000048824 idbi bank Union bank account no. 341702130000017 Union bank statement Idbi bank statement
                        National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
                        Sep 11, 2019
                        Updated by Sandeep198
                        Sir ji help kare maine 25/01/2019 ko 20000 Rs union bank of India me phone pe app se transfer kiya tha jo ki abhi tak nahi mila mera paisa bhi kat gaya hai refund bhi nahi mila mera idbi bank hai union bank ka statement bhi nikala hu usme bhi nahi bata raha mai apane idbi bank me bhi compalen kiya o bhi bol rahe hai ki union bank me credit ho gaya hai jo ki abhi tak nahi mila

                        UTR NUMBER =[protected]

                        Transaction id= P1901251021010292356765

                        My account no. [protected] idbi bank

                        Union bank account no. [protected]

                        Union bank statement

                        Idbi bank statement
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                          P
                          Poonamchand choudhary
                          from Kota, Rajasthan
                          Sep 9, 2019
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                          Address: Parbatsar, Nagaur, Rajasthan

                          Sir, i transfered 5000 rs to sbi account holder jyoti rathore having ifsc code sbin0004842 but by mistake i entered wrong ifsc but right account number through bhim app. The amount got deducted from my account but didnt reached the holder of other bank account. Please resolve my problem . I tried to raise concern through app but reached no where. Payment is transfered today dated 09 sep 2019.
                          National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
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                            Poonamadmute
                            from Noida, Uttar Pradesh
                            Sep 9, 2019
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                            Dear sir /madam.
                            I am Poonam Satish Admute, i wants to change the bank details in npci mapper to receive my dbt scolership. Now in adhar mapper old bank of state bank of india bank it is showing which is in-active in status. I have closed this bank account 6 month ago. But it is showing bank linking date[06/05/2019]. So i wants to link my new npci linked and adhar linked bank account to npci
                            My adhar no-[[protected]]
                            New bank account no-[[protected]]
                            Ifsc code - SBIN0020042
                            Bank name - state bank of India.
                            Please kindly update /add this account in npci
                            National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
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                              S
                              Suresh Dembla
                              from Mumbai, Maharashtra
                              Sep 9, 2019
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                              Address: 452014

                              I suresh dembla had imps transaction on 20.08.2019 from state bank of india account number [protected] market branch indore m.p.ifsc-sbin0004241 to kotak bank account [protected] annapoorna branch ifsc-kkbk0005941 name kanika motwani but by mistake amount transferred to kotak bank account number [protected] meerut u.p., the said has been lien by kotak bank on same day, and our sbi has complained on 21.08.2019 on neftrtgs.[protected]@kotak.co.in kotak bank replyed to charge back on npci-bcs, our bank sbi says they unable to locate npci-bcs portal, plz guide
                              National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
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                                Suresh Dembla
                                from Mumbai, Maharashtra
                                Sep 9, 2019
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                                Address: 63 triveni colony main indore m pss, Indore, Madhya Pradesh, 452014

                                I suresh dembla got the imps transaction on 20.08.2019 from state bank of india account [protected] market branch indore to kotak bank account having account number [protected] annapoorna branch indore but by mistake amount transferred to account number [protected] meerut u p branch the same amount has been lien by bank on same day and our bank sbi has complained on neft. [protected]@kotak we got the mail to charge on npci-bsc from sbi, our banker says they unable to locate npci-bsc portal for charging back plz guide
                                National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
                                Sir, you i am facing with the problem of DBT Sclorship. But andhar is not showing the linking status with bank account and bank customer say your adhar is link with account. So what shoul i do ti get my Sclorship.
                                Sir Maine apne account se paise bheje gye nahi paise Kat gye plez help me .mobil number [protected]@upi yhi hai mera upi address
                                Indrjeet Maurya's reply, Sep 3, 2019
                                Tranject I'd.924320689869
                                Date.31/08/2019
                                Time. 20:15:58
                                Reversal has failed
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                                  G
                                  ganesh sakrudkar
                                  from Delhi, Delhi
                                  Sep 9, 2019
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                                  Address: Beed, Maharashtra

                                  My application is approved in january 2019 but till day i do not receive the scholarship amount. I have minor account in sbi which is closed, then i open major account in same branch dharur. My payment notification show that "my aadhar is inactive". But my problem is that npci link my aadhar with minor account which is closed hence the scholarship amount is not received
                                  National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
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                                    A
                                    ANYadav
                                    from Mumbai, Maharashtra
                                    Sep 9, 2019
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                                    Address: Abhinandan Yadav, Professor colony north side of T P college field ward no 4, Madhepura, Bihar, 852113

                                    Respected sir/ madam.
                                    I am abhinandan yadav, i want to change the bank details in npci mapper to receive my dbt. Now in adhar mapper old bank of punjab national bank is showing which is active in status.
                                    So i want to link my new npci linked and adhar linked bank account to npci.
                                    My adhar no :[protected]
                                    Account number : [protected]
                                    Ifsc code : sbin0000126
                                    Bank name : state bank of india.
                                    Please kindly update/ add this account in npci.
                                    National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
                                    Hello team,
                                    I have done a transaction using my Airtel upi on 31st August for 5000

                                    Attached is the screen shot for the same .. unfortunately the beneficiary has not yet received the amount and the amount is debited from my account

                                    Kindly assist on the above in priority..

                                    Thanks,
                                    Prenay
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                                      doulatram
                                      from Delhi, Delhi
                                      Sep 8, 2019
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                                      Dear sir/ma’am
                                      I’m doulat ram, i have sbi saving a/c at isbt kashmirigate, new delhi branch a/c no. [protected]. I had transferred sum of 15, 000/- to omprakash having a/c in rajasthan marudhara gramin bank, mahiyawali sri ganganagar raj. A/c [protected] on 06.01.2018 with tran. No. Upi[protected]/[protected]@sbinorrmrgb. Ifs through tez app with google trans. Id:- cicagidv7vvzgq and upi transaction id:[protected].
                                      Sir till beneficiary not received amount in his account. I had talk more than 6-7 time with sbi helpline and also talk with tez app care, but the results are same. I also rise my compliant in customer form with complaint no. 695633. Sbi bank said they had paid the same to tez app and tez app customer care said the amount of same 15000/- transferred to omprakash having a/c in rajasthan marudhara gramin bank, mahiyawali sri ganganagar raj. A/c [protected] on the same day. I had send mail and also inquired about it but my valuable money not received by relative. There is no any mistake or wrong info. Provided to tez or sbi bank but both are not ready to take responsibility for the same. I’m hopefully requesting to you, please look into the matter and short out it asap.

                                      Thank you.
                                      National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
                                      Sir mere subsidies bank khate me nhi aa rahi he mera aadhar no.[protected] jo bank of maharashtra se link he jiska ifsc code mahb0001469 he
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                                        Shiva Tillu
                                        from Mumbai, Maharashtra
                                        Sep 6, 2019
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                                        Address: Prem nagar, Hyderabad, Andhra Pradesh, 500013

                                        Dear sir/madam

                                        I want to raise a complaint that i am not getting subsidy for my bharat gas after june 2019 against my consumer no 53937. My aadhar number is[[protected]].

                                        As per my last discussion over your customer care number where he has guided that after june gas agency has not updated my next four refills in portal. When i have complained and visited the my gas agency office hyderabad telangana he has shown me that already my next four refills are already updated in portal. He guided to consult npci aadhaar number is inactive only to get checked what is the issue regarding not credited of subsidy.

                                        Hence i request to kindly look in to the matter on urgent basis. Gas copy enclosed.

                                        Rgds
                                        Gurbaksh singh
                                        My[protected]
                                        National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
                                        I need help you immediately contact me [protected] this is my number
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